Microsoft Teams Pricing, Features, Reviews & Comparison of Alternatives

Pros
Microsoft Teams provides all of the functionality of Skype for Business, but with a better user experience. The audio and video quality is excellent. The collaboration features are by far the best I've experienced. Simple to deploy, easy to use, I cannot say enough good things about Teams.

Cons
Without proper governance, this product will sprawl easily within your organization. Take some time to setup business rules and remove the default permissions, enabling the proper security and administration of the application.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The ability to share specific applications, or your whole screen are both great features. Video along with screen share makes it easy to not only share the information but also see the person you are talking to at the same time.

Cons
Sometimes it can be hard to find the right meeting to join, end up chasing people around on multiple calls if they don't click the right meeting link the first time. Should be able to merge calls.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Very high quality video and audio meeting capability for internal employees (not easy or intuitive for external collaboration). While there are superior persistent chat streams tools, Teams is sufficient for immature organizations who are not yet conversation/stream centric.

Cons
Teams is a terrible document collaboration tool. It's worse than Sharepoint, upon which it is based. It really lacks most of the nice things about OneDrive and Office that are actually good. Teams is a good dumping group of documents but finding anything is nearly impossible unless you already know where it is. The integration of other MS tools (planner, onenote, etc) is very weak.

Rating breakdown

Likelihood to recommend: 5/10

Pros
My organization ( if they are well trained) are always available for a call. Mobile or Desktop, Cloud or web. Not need to be bothered by the downloads and install, Teams allows for meeting to take place in any location, with Web, Mobile or Desktop. I love the fact you can transfer and I once used the CC -close caption - but seem to have been disabled. Teams allow you to share with external guest ( persons) for meeting, but it is not straight forwards as one expects

Cons
Great tool, good clarity but sharing a meeting with an external client, It is sometimes troubling and not clear as other platform. It is also a bit difficult for regular user to ensure that meeting are secured when the link is shared. Anyone with a link for a meeting seem to be able to join the meeting. The only barrier is a good host who sits and allows users to enter, as the notification will pop up. Most small meeting don't have dedicated host and small offices are left unaware of this leaving teams as an open meeting - for anyone who has the link. Wish they just had a simple interface for external meeting, I know about the live, but that is complicated for the regular user and causes frustration. Otherwise it is good tools for users

Rating breakdown

Likelihood to recommend: 7/10

Pros
I like Microsoft Teams for different reasons: - It allows me to create reminders in a calendar, to receive notifications of events or tasks that I have on the day. - I can create groups by departments, which is very beneficial since we can share files such as photos or videos. - It has a live subtitle tool, for video calls. - The audio and video quality is really good even on slow connections.

Cons
The user interface seems very outdated to me. I would like to have better customization options, to give you a more modern appearance.

Rating breakdown

Likelihood to recommend: 9/10