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Microsoft Teams Logo

Microsoft Teams

4.5
(9.2K)

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Chat-based workspace in Office 365

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(110)

Microsoft Teams Pricing, Features, Reviews and Alternatives

Microsoft Teams FAQs

Q. What type of pricing plans does Microsoft Teams offer?

Microsoft Teams has the following pricing plans:
Starting from: $4.00/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Microsoft Teams?

Microsoft Teams has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Microsoft Teams support?

Microsoft Teams supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Turkish

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Q. Does Microsoft Teams support mobile devices?

Microsoft Teams supports the following devices:
Android, iPad, iPhone

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Q. Does Microsoft Teams offer an API?

No, Microsoft Teams does not have an API available.

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Q. What other apps does Microsoft Teams integrate with?

Microsoft Teams integrates with the following applications:
Microsoft Visual Studio, Microsoft SharePoint, GitHub, Microsoft OneNote, Microsoft PowerPoint, Microsoft Planner, Trello, Dynamics 365, Wrike, Asana, Microsoft Power BI, Hootsuite, Smartsheet, Intercom, Microsoft Word, Zendesk Suite, Microsoft Excel

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Q. What level of support does Microsoft Teams offer?

Microsoft Teams offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep)

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Microsoft Teams product overview

Price starts from

4

/user

Per month

What is Microsoft Teams?

Microsoft Teams is a chat-based workspace within Microsoft 365, which enables users to view and collaborate on documents directly within the application, participate in voice and video conference calls, view full conversation histories and email-style conversation threads, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Key benefits of using Microsoft Teams

  • Skype for Business is integrated with Teams, allowing users to make voice and video conference calls.

  • Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Teams, enabling users to access and collaborate on documents from within the app.

  • The workspace can be customized for each team, with tabs for frequently-used documents or services, and connectors to third-party tools and services.

  • All team members can view the histories of team conversations, and users can create private chats for smaller groups or one-to-one discussions.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Live Online
    Documentation

    Not sure about Microsoft Teams? Compare it with a popular alternative

    Starting from

    4

    /user

    Per month

    Free plan
    Free trial
    Pricing range

    Starting from

    1

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Microsoft Teams pricing information

    Value for money

    4.4

    /5

    9.2K

    Starting from

    4

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Microsoft Teams features

    Functionality

    4.4

    /5

    9.2K

    Total features

    92

    13 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Document Management
    Alerts/Notifications
    Third Party Integrations
    Search/Filter
    Document Storage
    File Sharing

    Functionality contenders

    Microsoft Teams users reviews

    Overall Rating

    4.5

    /5

    9.2K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.42/10
    Rating distribution

    5

    4

    3

    2

    1

    5.3K

    3K

    696

    123

    41

    Why do users choose Microsoft Teams?

    What would users change about Microsoft Teams?

    Pros
    It has been an amazing platform for all our educational needs. This is probably the best product that a university or school can invest in especially during this pandemic situation.
    Overall MS Teams is a very good software with amazing features and amazing customer support.
    Everything is extremely user friendly, with a nice graphical interface and all the other added integrated features are really a nice bonus too.
    Cons
    When video is being used and when a different background is used and when the person moves it looks very fake and weird.
    It has bad connection when working remotely. With a team of 30 on one call, we were getting every other word in and it made meeting ineffective.
    The most frustrating part is that teams can crash if there are too many people on at once.

    Overall rating contenders

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    Georgios S.

    Research Associate

    Higher Education, 5,001-10,000 employees

    Review source

    Overall Rating

    Powerful Workspace and High Quality Video

    Reviewed a year ago

    Transcript

    Georgios S.: Hello. My name is Georgios. I'm a resource associate in higher education, and this is a...

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    Anjan M.

    Customer Success Manager

    Management Consulting, 11-50 employees

    Review source

    Overall Rating

    Excellent Collaborative Tool

    Reviewed 2 years ago

    Transcript

    Anjan: Hi, I'm Anjan. I'm a senior manager of education. For Microsoft Teams, we give it a solid four...

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    Anshul J.

    Information Technology and Services, 10,001+ employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Microsoft Teams is a go to and best software for collaborating within the team!

    Reviewed 2 years ago

    Its a good collaboration tool which helps you in setting up your day at work from meetings to connecting with your colleagues, creating project work related groups are very good features

    Pros

    Features like you can manage your complete meetings note, scheduling meeting and collaborating with team mates and access control for the important work related smartsheets can be done on Microsoft Teams.

    Cons

    UI can be improved further for the ease of use though its good and it can also be customized as per the requirements of big clients which are using it in their company's world wide

    RB
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    Raphael B.

    Information Technology and Services, 10,001+ employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Microsoft Teams on Enterprise

    Reviewed a month ago

    Overall, Microsoft Teams is a robust collaboration platform that offers a wide range of features and benefits. While it does have some drawbacks, most of these can be mitigated through customization and training. If you're looking for a comprehensive collaboration tool, Microsoft Teams is definitely worth considering.

    Pros

    Complete Collaboration Platform: Microsoft Teams is a complete collaboration platform that offers a variety of features like instant messaging, video and audio calls, file sharing, and more. It allows you to perform various activities like daily meetings, team feedback, war rooms, hybrid work, etc., all in one place.Integration with Other Microsoft Tools: Teams is part of the Microsoft Office 365 suite,...

    Cons

    Steep Learning Curve: Microsoft Teams is a feature-rich platform, which means it can be overwhelming for new users. It takes some time to learn all the features and functions, which can slow down productivity in the short term.Resource Intensive: Teams can be resource-intensive, particularly on older computers or those with limited RAM. This can lead to slower performance and occasional crashes.Too...

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    Haeyong K.

    Health, Wellness and Fitness, 1-10 employees

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Microsoft Teams Platform Convenience

    Reviewed a month ago

    Teams enable you to have everything in one potent digital workspace rather than mixing video and audio conferencing with separate applications for talking and team collaboration.Regarding the functionality and performance made available for meetings and collaborations, it's also a practical platform for other partnerships.

    Pros

    Regardless of place or hour, Microsoft Teams is an excellent solution for corporate groups to collaborate and communicate. It's a fantastic platform software for connecting and sharing conferences, documents, concepts, and projects from every team in your company in real-time. It's quite practical.

    Cons

    Microsoft Teams is incredibly helpful, however occasionally, services fall without warning. Of course, the exact cause was unknown. It was also inconvenient because the customization possibilities were extremely limited.

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    Zahid H.

    Internet, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Team Collaboration and Communication Platform

    Reviewed 4 months ago

    Microsoft Teams is a versatile and powerful collaboration platform that offers a range of features and capabilities for teams to work together effectively, but can also be overwhelming and require effective organization and management.

    Pros

    Versatile platform with a range of features for communication, collaboration, and project management. Seamless integration with other Microsoft Office applications. Security and compliance features, such as data encryption and two-factor authentication, to ensure data protection. Mobile access, allowing users to work and collaborate from anywhere. Easy file sharing and real-time screen sharing capabilities. Large third-party app integration ecosystem.

    Cons

    Can be overwhelming for some users due to the large number of features and options available. Teams can become cluttered with multiple channels and messages, leading to a need for effective organization and management. Integration with non-Microsoft apps can sometimes be limited. Can be difficult for some users to navigate and find information quickly. Limited customization options for branding and design.

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    Rodrigue N.

    Civil Engineering, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Collaborate, communicate and share

    Reviewed 2 months ago
    Pros

    The platform offers services such as video conferencing, chat and instant messaging, as well as the ability to create personalised communication channels with different workgroups or collaborators. The platform is characterised by its fluidity in terms of sharing

    Cons

    Competition is very high in this market segment. The team could offer more services and features to the users.

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