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Microsoft Teams Logo

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Chat-based workspace in Office 365

(126)

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Microsoft Teams Pricing, Features, Reviews and Alternatives

Microsoft Teams FAQs

Q. What type of pricing plans does Microsoft Teams offer?

Microsoft Teams has the following pricing plans:
Starting from: $4.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Microsoft Teams?

Microsoft Teams has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Microsoft Teams support?

Microsoft Teams supports the following languages:
German, Korean, Norwegian (Bokmal), Italian, Chinese (Traditional), Japanese, English, Czech, Danish, Finnish, Russian, Polish, French, Turkish, Portuguese, Chinese (Simplified), Dutch, Spanish, Swedish


Q. Does Microsoft Teams support mobile devices?

Microsoft Teams supports the following devices:
Android, iPad, iPhone


Q. Does Microsoft Teams offer an API?

No, Microsoft Teams does not have an API available.


Q. What other apps does Microsoft Teams integrate with?

Microsoft Teams integrates with the following applications:
Microsoft Visual Studio, Microsoft SharePoint, GitHub, Microsoft OneNote, Microsoft PowerPoint, Microsoft Planner, Trello, Dynamics 365, Wrike, Asana, Microsoft Power BI, Hootsuite, Smartsheet, Intercom, Microsoft Word, Zendesk Suite, Microsoft Excel


Q. What level of support does Microsoft Teams offer?

Microsoft Teams offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep)

Microsoft Teams product overview

Price starts from

4

/user

Per month

What is Microsoft Teams?

Microsoft Teams is a chat-based workspace within Microsoft 365, which enables users to view and collaborate on documents directly within the application, participate in voice and video conference calls, view full conversation histories and email-style conversation threads, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Key benefits of using Microsoft Teams

  • Skype for Business is integrated with Teams, allowing users to make voice and video conference calls.

  • Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Teams, enabling users to access and collaborate on documents from within the app.

  • The workspace can be customized for each team, with tabs for frequently-used documents or services, and connectors to third-party tools and services.

  • All team members can view the histories of team conversations, and users can create private chats for smaller groups or one-to-one discussions.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Live Online
    Documentation

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    Microsoft Teams pricing information

    Value for money

    4.4

    /5

    9.4K

    Starting from

    4

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Microsoft Teams features

    Functionality

    4.4

    /5

    9.4K

    Total features

    86

    13 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Alerts/Notifications
    Third-Party Integrations
    Search/Filter
    Document Management
    File Sharing
    Document Storage

    Functionality contenders

    Microsoft Teams users reviews

    Overall Rating

    4.5

    /5

    9.4K

    Positive reviews

    91

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.43/10
    Rating distribution

    5

    4

    3

    2

    1

    5.5K

    3K

    715

    126

    42

    Why do users choose Microsoft Teams?

    What would users change about Microsoft Teams?

    Pros
    It has been an amazing platform for all our educational needs. This is probably the best product that a university or school can invest in especially during this pandemic situation.
    Overall MS Teams is a very good software with amazing features and amazing customer support.
    Everything is extremely user friendly, with a nice graphical interface and all the other added integrated features are really a nice bonus too.
    Cons
    When video is being used and when a different background is used and when the person moves it looks very fake and weird.
    It has bad connection when working remotely. With a team of 30 on one call, we were getting every other word in and it made meeting ineffective.
    The most frustrating part is that teams can crash if there are too many people on at once.

    Overall rating contenders

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    Georgios S.

    Communications Assistant

    Education Management, 5,001-10,000 employees

    Review source

    Overall Rating

    Powerful Workspace and High Quality Video

    Reviewed 2 years ago

    Transcript

    Georgios S.: Hello. My name is Georgios. I'm a resource associate in higher education, and this is a...

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    Anjan M.

    Customer Success Manager

    Management Consulting, 11-50 employees

    Review source

    Overall Rating

    Excellent Collaborative Tool

    Reviewed 3 years ago

    Transcript

    Anjan: Hi, I'm Anjan. I'm a senior manager of education. For Microsoft Teams, we give it a solid four...

    AvatarImg
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    Anshul J.

    Information Technology and Services, 10,001+ employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Microsoft Teams is a go to and best software for collaborating within the team!

    Reviewed 3 years ago

    Its a good collaboration tool which helps you in setting up your day at work from meetings to connecting with your colleagues, creating project work related groups are very good features

    Pros

    Features like you can manage your complete meetings note, scheduling meeting and collaborating with team mates and access control for the important work related smartsheets can be done on Microsoft Teams.

    Cons

    UI can be improved further for the ease of use though its good and it can also be customized as per the requirements of big clients which are using it in their company's world wide

    AvatarImg
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    laxmi s.

    Graphic Design, self-employed

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Good for kids online classes during pandemic period

    Reviewed 3 years ago

    We got to use it on daily basis as nothing best yet than this app for children online studies

    Pros

    We uses it daily for chat in between online class. For online exams For discussion in class. my kid specially enjoys it as its the time to meet and see her school friends face to face in corona lockdown

    Cons

    Many things i dsnt like about this app 1)- class or exam link is broken sometimes , and we get hangs and moves to whatsapp Student group for asking help for additional link to same class/ exam 2) average people have weak internet and this app runs good only on good to strong internet ,which causes video freeze , link dsnt open , ejection of student while running class and poor audio /video quality 3) if we get ejected from class before the class going to end we dsnt see the class link anymore in calender option.. teacher get annoying at us and we explains her the very helpless situation of app . 4)- we have to re request class link if we get ejected before the class ends, as calender option stop showing meetings links if time almost finished to re join.which is unfair

    CS
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    Candace S.

    Fishery, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Amazing easy

    Reviewed 2 months ago
    Pros

    I love how it's so much easier than zoom.

    Cons

    Nothing. It's the best. No passwords or anything just send a link to someone they click it and boom right to the meeting without any hassle.

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    Imi C.

    Government Administration, 5,001-10,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    MS Teams is more than the VC conferencing tool but it is a greedy applicaiton

    Reviewed 3 years ago

    Being using this app from its inception and it keeps growing daily, however the app is memory intensive and sometimes slows down my phone or laptops. Overall, it is a business drive software that will become the swift army knife for remote working.

    Pros

    Teams provides several features of with the ability to integrate with all of the other Office 365 application is the best. MS Team for meeting leads with an integrated calendar. MS team for chatting about a document stands out over other application. MS Team for sharing an email directly to a channel group members for their feedback is most productive in my environment as compared to the broadcasting of an email to several colleagues and waiting for a replay in your inbox. Mobile application is good, once you can afford a good high end Android phone.

    Cons

    The app is memory intensive. The app is bandwidth intensive. I cannot quite complain about the functionalities at this point, as they are a growing list of new and improved application and functionalities all tied into the Office365 platform.

    AR
    AvatarImg

    Verified reviewer

    Computer Software, 10,001+ employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The perfect IT collaboration platform - MS Teams

    Reviewed 4 months ago

    Overall, it has been an amazing experience and I wont love to see what new features are we up for in the future.

    Pros

    I like the overall efficency of the app at everything. Also, the "grant screen access" is an amazing feature which I love.

    Cons

    There is a certain bug with the pc and android app is that if u connect ur Bluetooth headphones later once u have already picked a call, the headphones don't work automatically. You have to cut the call and again connect with the person.

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