Microsoft Teams Pricing, Features, Reviews & Comparison of Alternatives

Microsoft Teams

Chat-based workspace in Office 365

4.52/5 (4,628 reviews)

Microsoft Teams overview

Microsoft Teams is a chat-based workspace within Office 365, which enables users to view and collaborate on documents directly within the application, participate in voice and video conference calls, view full conversation histories and email-style conversation threads, and more.

Microsoft Teams can be customized to suit each individual team, with users able to create tabs for frequently accessed documents or regularly-used cloud services. Integrations with Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Microsoft Teams, allowing users to access and collaborate on a range of files. Skype for Business integration facilitates video and voice conference calls between users, connectors can be used to pull in notifications and updates from a range of third party services including GitHub and Twitter, and the Microsoft Bot Framework is also supported, bringing intelligent bots into the team environment.


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Pricing options
Value for money
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Business size



United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch and 14 other languages, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Microsoft Teams screenshot: Conversations can be carried out to collaborate, with message flagging, replies, and @mentionsIntroducing Microsoft TeamsMicrosoft Teams screenshot: Users can collaborate and comment on filesMicrosoft Teams screenshot: The planner allows users to manage and track tasksMicrosoft Teams screenshot: Files can be shared, stored, and managedMicrosoft Teams screenshot: Contacts can be managed, and contact availability is indicatedMicrosoft Teams screenshot: A range of apps can be integrated with Microsoft TeamsMicrosoft Teams screenshot: Video meetings can be held through Teams

Microsoft Teams reviews

Value for money
Ease of use
Customer support
deba omoluru

The one stop software for serious business and office productivity

Used daily for 2+ years
Reviewed 2018-12-07
Review Source: Capterra

I have used office 365 for both personal use and for deployment for clients and I can boldly say that there is nothing quite like office 365 and clients always almost never have negatives except kudos for this suite. Many of them categorically ask for office 365 and won’t settle for another. It is a complete catalyst for productivity ouside the pricing.Microsoft is excellent in its support for office 365 and whenever I have needs to call on them, they have always responded and even for clients I cannot go to, the support from Microsoft sometimes mean that my input is not even needed to overcome their complaints. There is a staggering volume of effective updates for office 365. I recall having an issue with outlook on a client’s platform that resulted in a system crash whenever he tries to access it. He called me and complained and I was supposed to go fix it by the weekend. Incidentally, an update was released that same day and by the time he installed the new update, that issue was magically solved and thus saved me the stress of embarking on that trip. I will never forget that because it was an already hectic period for me. There is 1TB of secure OneDrive storage which comes with a business version of 365 which some of my clients appreciates because it saves the cost of getting additional cloud storage from other vendors. Accessibility is very key in my line of duty and the ability to access word, excel, power point, Skype and use outlook as found in office 365 domiciled on my pc and in the cloud anywhere I am, gives me the confidence to take on many tasks. The collaboration tools like SharePoint and Microsoft Teams is useful for teamwork and integration of processes amongst departments of large organizations. Another amazing thing about office 356 is that the developers are consistently improving on the application.

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Tom Cheeks

Let Me SWAY You Toward Office 365

Used daily for 2+ years
Reviewed 2018-12-05
Review Source: Capterra

Collaboration with One Note. Getting colleagues to express themselves through Sway. OneDrive is a lifesaver. The Business App world can be confusing. I get it. There is a great deal of speciality in the BA world and it's hard to know what products to even trial nevertheless purchase or commit to long-term. I don't know why everybody doesn't start with Office 365. It's so all-encompassing and helpful you'll even want to use it during a Leap Year when there are 366 days in a year! Word, Excel and PowerPoint are the sine qua non of office document production. We've all used them and we all like them. Now you don't have to be a rich big-shot to own Office so the products are fully accessible and cheap. If you haven't worked with Microsoft Sway yet, you're missing the boat in conveying your concepts and ideas to a larger market. Sway is like PowerPoint on steroids. Sway was created to convey concepts quickly, easily and clearly. The biggest difference is that Sway was designed to express concepts digitally, onscreen, rather than to an audience. Sway has all the templates and creative assistance you can ever need. Give it a try. Trust me. It's a great example of where Microsoft is headed in my opinion. I use OneNote as a brainstorming and organizational drain for all of my business ideas and projects. Its ease of use is legendary. Your contacts, email, storage and now video conferencing and calling with Skype is really all you need. Do us all a favor. Start with Office 365. It's your one stop shop for productivity. You'll look smarter than you really are.

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Office 365 Review

Used daily for 2+ years
Reviewed 2018-11-13
Review Source: Capterra

Overall, cloud technology is appreciated from a convenience perspective. Also, constant updates provide smooth operating experience. This comes at a cost though. I've also found the web based apps to be less streamlined than the desktop apps. Overall, the shift to a subscription based model was not a necessary shift by Microsoft for the consumer. More of a move that benefits Microsoft. That said, product is still robust and well produced and supported. Accessibility is the biggest asset of Office 365 for the user. The ability to use a computer as a platform to reach the cloud allows for interchangeability and access from anywhere. Having less desktop applications has allowed me to cycle through our corporate computers seamlessly as no data is actually stored in my hard drive (3 computers 3 years.) The mail app also runs smoother in the web browser when you are sharing calendars. This function used to consistently crash our computers when sharing a calendar on the Outlook Desktop Application.

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Ricardo Andrés Parra Rubi


Used daily for 2+ years
Reviewed 2018-10-24
Review Source: Capterra

In the case of Office 365 Profitability, which allows to optimize the efficiency and productivity of the organization due to the control and ease of management allowing any person with access to share information from any place or device, thanks to the cloud "we work from anywhere" and "Team work" regardless of time zones With nearly 25 years in the Windows universe, despite the fact that there are free Office software alternatives, Microsoft Office continues to be the most widely used on a global scale among users and customers, whether at the corporate or personal level, none of these tools has arrived. to pose a threat to the reign of Microsoft Office, The Redmond company now offering services for the Microsoft cloud based on a subscription model, with desktop applications for Windows that include Word, Power Point, Excel, Outlook and Access, and One of its innovations is that they allow the collaborative edition of documents and teamwork, this is a great step from the suite to a set of applications where tablets and smartphones with iOS and Android operating systems can access these documents through web applications that Microsoft has released so that users can temporarily use a document of the classic tools of Off ice: Word, Excel and Power Point, boosting productivity in an increasingly connected and prepared environment for modern work and collaboration online and in a team within a company or personal level.

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Daniel Barth

Pretty good software with some unfortunate weak spots

Used daily for 6-12 months
Reviewed 2018-09-18
Review Source: Capterra

We use it as an all-around communication software, and overall it works quite well (despite the minor hiccups described above). Thanks to wikis and planners we can even include some other elements of our collaboration structure in Teams, enabling us to get by with only two software systems: Teams for communications and Scoro for task and project management as well as CRM and billing.The basic functionality is quite good. It essentially does what it's supposed to do: It allows you to chat with team members. The direct chat option is pretty straightforward. The option of creating different teams (hence the name) to structure the group chats is quite conventient, because it adds another layer, making it three: Teams, channels, threads (within channels). Notifications are pretty reliable, mentions and activities in channels you follow are logged into an activity feed, which is quite useful. The part where Teams really shines though is the option to add other functions to a channel. The Wiki can be nice, although using it is sometimes a bit counter-intuitive. What's really helpful is the Planner, because it allows you to include kanban-like views of tasks (or other things). We actually use it less for tasks and more for ideas and backlogs of things for the entire team to review.

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Microsoft Teams pricing

Starting from
Pricing options
View Pricing Plans

Microsoft Teams is available as part of Microsoft Office 365 subscriptions.

Microsoft Teams features

Automatic Notifications
Collaboration Tools
Collaborative Workspace
Communication Management
Document Storage
Instant Messaging
SSL Security
Search Functionality
Third Party Integration

Access Control (130 other apps)
Activity Dashboard (88 other apps)
Customizable Branding (92 other apps)
Drag & Drop Interface (105 other apps)
File Management (93 other apps)
Permission Management (121 other apps)
Projections (114 other apps)

Category Leaders ranking


#5 in Instant Messaging & Chat

View full ranking

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Microsoft Teams also features in these categories:

Additional information for Microsoft Teams

Key features of Microsoft Teams

  • Email-style threaded conversations
  • Chat/instant messaging
  • Skype integration
  • Voice & video conferencing
  • Team chats & private discussions
  • In-line animated GIFs
  • Assistant bots
  • Customizable for each team
  • Tabs for frequently used documents
  • Open API
  • Third-party integrations
  • Third-party notifications & updates
  • @mentions
  • Real-time chat history across devices
  • Conversation search
  • Contact search by name or email address
  • Customizable alerts
  • Multi-factor authentication
View All Features


Skype for Business is integrated with Teams, allowing users to make voice and video conference calls.

Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Teams, enabling users to access and collaborate on documents from within the app.

The workspace can be customized for each team, with tabs for frequently-used documents or services, and connectors to third-party tools and services.

All team members can view the histories of team conversations, and users can create private chats for smaller groups or one-to-one discussions.