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Microsoft Teams Pricing, Features, Reviews and Alternatives

Microsoft Teams product overview

Price starts from

4

/user

Per month

What is Microsoft Teams?

Microsoft Teams is a chat-based workspace within Office 365, which enables users to view and collaborate on documents directly within the application, participate in voice and video conference calls, view full conversation histories and email-style conversation threads, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Key benefits of using Microsoft Teams

  • Skype for Business is integrated with Teams, allowing users to make voice and video conference calls.

  • Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Teams, enabling users to access and collaborate on documents from within the app.

  • The workspace can be customized for each team, with tabs for frequently-used documents or services, and connectors to third-party tools and services.

  • All team members can view the histories of team conversations, and users can create private chats for smaller groups or one-to-one discussions.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Live Online
    Documentation

    Microsoft Teams pricing information

    Value for money

    4.4

    /5

    7.8K

    Starting from

    4

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Microsoft Teams features

    Functionality

    4.4

    /5

    7.8K

    Total features

    89

    13 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Document Management
    Alerts/Notifications
    Third Party Integrations
    Search/Filter
    File Sharing
    Document Storage

    Functionality contenders

    Microsoft Teams users reviews

    Overall Rating

    4.5

    /5

    7.8K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.38/10
    Rating distribution

    5

    4

    3

    2

    1

    4,482

    2,638

    629

    112

    34

    Why do users choose Microsoft Teams?

    What would users change about Microsoft Teams?

    Pros
    It has been an amazing platform for all our educational needs. This is probably the best product that a university or school can invest in especially during this pandemic situation.

    AR

    Anonymous Reviewer

    Overall MS Teams is a very good software with amazing features and amazing customer support.

    DB

    Divyang B.

    Everything is extremely user friendly, with a nice graphical interface and all the other added integrated features are really a nice bonus too.

    SE

    Shandi E.

    Cons
    When video is being used and when a different background is used and when the person moves it looks very fake and weird.

    AJ

    Ann J.

    It has bad connection when working remotely. With a team of 30 on one call, we were getting every other word in and it made meeting ineffective.

    MS

    Marissa S.

    The most frustrating part is that teams can crash if there are too many people on at once.

    SJ

    Stephanie J.

    Overall rating contenders

    Overall Rating

    Powerful Workspace and High Quality Video

    Reviewed 3 months ago

    Transcript

    Georgios S.: Hello. My name is Georgios. I'm a resource associate in higher education, and this is a...

    AvatarImg
    AvatarImg

    Anjan M.

    Senior Account Executive

    Information Technology and Services, 11-50 employees

    Review source

    Overall Rating

    Excellent Collaborative Tool

    Reviewed 7 months ago

    Transcript

    Anjan: Hi, I'm Anjan. I'm a senior manager of education. For Microsoft Teams, we give it a solid four...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Communication Made Simple

    Reviewed a month ago
    Pros

    Teams is an excellent software to keep everyone communicating and help keep a log for business purposes. We love using it to quickly contact people and stay on task.

    Cons

    Teams have many options on the Admin side, the support is amazing, but it is hard to deploy at first. Especially if one adds VOIP features.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Best application for video calling and remote controlling.

    Reviewed a month ago

    Overall Microsoft teams is best application in my perspective. I loved approximately each and every feature.

    Pros

    The best thing about Microsoft teams as a video conferencing is the audio and video quality. This application do not consume large amount of memory and space which makes it friendly for the developers like myself. Microsoft teams is easily understandable and easy to use software. Teams provide lots of feature which comes handy to the user such as video calling, chats, screen sharing, polls, note making etc. The most facinating thing that I liked in teams is taking remote access to other collegues.

    Cons

    Microsoft teams sometimes do not update or wrongly update the status. For example, when I am in a call, sometimes it shown to other users that I am away or awailable. The file structures is very confusing and at some point there is unnecessary storage consuption. The swtiching of the call from mobile to PC sometimes is harder. It may happen that the message is not getting sent even if the network is strong and there is no option to try again.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Professional but not user friendly

    Reviewed a month ago

    If it was not mandatory by my office, I would be using Skype or zoom instead.

    Pros

    I appreciate that the calls can hold a large amount of peoples with video and audio functionality. It also has neat video background features

    Cons

    Teams was such a hard switch from Skype and it took me and my team over 3 months plus 1 Microsoft teams training session to understand how to use it. I still find the user interface confusing and as a result there are probably more features I could use I just don’t know about

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Teams R us

    Reviewed 2 months ago

    Extremely happy with Teams because overall, it allows us to do business as if we were in the office. Really dissinetegrates the feeling of working remotely and keeps our team closer at hand for any tasks that we may need to discuss.

    Pros

    Loved the virtual background selections for screens on video calling and the alerts are promt. Functionality and usage is really easy, the busy on a call, in a meeting, away or logged out setting is such an important criteria that helps us know when we can and or cannot disturb another team member, and the fact that I can use it on my Android from anywhere does help our team members stay intouch.

    Cons

    Transcribing voicenotes when I have missed a call, can be improved. Usually the translations of voicenote left in my call log looks like jibberish but on the upside it does allow you to listen to the recording aswel.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Microsoft Teams' Virtual Background and Advanced features

    Reviewed 2 months ago

    Teams has allowed us to work remotley in a more efficient way where we don't need to share files in another plartform and meet on a different one everything is at the same place

    Pros

    - Easy to setup even those who are less technical can set it up -Syncs with sharepoint making sharing of files easy -allows simultaneous editing of a shared document -Meeting recording are saved at sharpoint and a file is automaticaly made at it arranges them -Transcription allows you to quickly read the convo and go to the area of interest on the recording

    Cons

    -while it is easy to setup setting up other softwares like white keyboards software on it is difficult -Simple to use for basics but complicated for advanced features -Bug with the background filter app preview

    Microsoft Teams FAQs and common questions

    Q. What type of pricing plans does Microsoft Teams offer?

    Microsoft Teams has the following pricing plans:
    Starting from: $4.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Microsoft Teams?

    Microsoft Teams has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Microsoft Teams support?

    Microsoft Teams supports the following languages:
    Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Turkish


    Q. Does Microsoft Teams support mobile devices?

    Microsoft Teams supports the following devices:
    Android, iPad, iPhone


    Q. Does Microsoft Teams offer an API?

    No, Microsoft Teams does not have an API available.


    Q. What other apps does Microsoft Teams integrate with?

    Microsoft Teams integrates with the following applications:
    Microsoft Visual Studio, Microsoft SharePoint, GitHub, Microsoft OneNote, Microsoft PowerPoint, Microsoft Planner, Trello, Dynamics 365, Wrike, Asana, Microsoft Power BI, Hootsuite, Smartsheet, Intercom, Microsoft Word, Zendesk, Microsoft Excel


    Q. What level of support does Microsoft Teams offer?

    Microsoft Teams offers the following support options:
    Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep)

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