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SmarterMail Logo

Email and collaboration server solution for Windows or Linux

Table of Contents

SmarterMail - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2025

SmarterMail overview

What is SmarterMail?

SmarterMail is the only email and collaboration server on the market, available on either Windows or LInux, that offers native support for MAPI, the protocol that powers Microsoft Exchange and gives Outlook users features such as Public Folders, delegation, and more! With lower hardware requirements, superior stability, and reduced maintenance costs, SmarterMail has a significantly lower Total Cost of Ownership (TCO) and facilitates a streamlined mail server for enterprises, small to midsize businesses, hosting companies, and ISPs. It offers various features such as webmail, instant messaging, desktop and mobile sync, user collaboration, online meetings, live chat, cloud storage integration, and more.

Starting price

499usage based /
per month

Alternatives

with better value for money

SmarterMail’s user interface

Ease of use rating:

SmarterMail reviews

Overall rating

3.9

/5

12

Positive reviews

67

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.1/10
Rating distribution

5

4

3

2

1

6

2

2

1

1

Pros
“We have been through many versions and are still very pleased with the product as are our clients. We can host with, make money with it, and have have happy customers.”
DC

Dab C.

President

“It is affordable (much more than affordable than Exchange) for the small to medium business and makes for a great solution. The support has been good and we have had VERY few issues over the years.”
DC

Dab C.

President

“The cost is great, it's very easy to use and very easy to set up. We also have very few issues with it, very solid product.”
CM

Chris M.

System Administrator

Cons
“It's Cumbersome, for some reason it takes forever for emails to appear in the inbox (even inter-company emails), terrible spam detection, difficult to sort emails, NOT that smart.”
Verified reviewer profile picture

JD G.

Controller

“SmarterMail is low functioning in terms of design and features. You are unable to merge calendars and it is very difficult to access via mobile.”
MN

Madison N.

Marketing Coordinator

“Blacklisting and whitelisting isn't as locked down as it should be. Some blacklisted or spam identified emails get through after tagging.”
CM

Chris M.

Creative Director/President

Who uses SmarterMail?

Based on 12 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Automotive
Computer Software
Design
Others

Use cases

- Not enough reviews
-
-
-
-
-

SmarterMail's key features

Most critical features, based on insights from SmarterMail users:

Collaboration tools
Spam blocker
Shared inboxes
Signature management
Whitelisting/Blacklisting
Real-Time monitoring

All SmarterMail features

Features rating:

Reporting/Analytics
Third-Party integrations
Tagging
Search/Filter
Routing
Response management
Real-Time reporting
Real-Time analytics
Queue management
Prioritization
Multiple user accounts
Inbox management
Email templates
Email monitoring
Email marketing
Email Distribution
Drag & drop
Data recovery
Contact management
Chat/Messaging
Canned responses
Autoresponders
Archiving & retention
API
Alerts/Notifications
Activity dashboard
Access controls/permissions

SmarterMail alternatives

SmarterMail logo

Starting from

499

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Gmail logo
learn more

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No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
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Google Workspace logo
learn more

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Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
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Features
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Microsoft Outlook logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

SmarterMail pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

SmarterMail Professional

499

Per month

Features included:

  • Calendar Management
  • Contacts Managment
  • Notes
  • Task Management
  • Webmail Clients

SmarterMail Enterprise

699

Per month

Features included:

  • Active Directory Integration
  • Calendar Management
  • Contacts Managment
  • Failover
  • Group Chat
  • Mobile Synchronization
  • Notes
  • Task Management
  • Webmail Clients

User opinions about SmarterMail price and value

Value for money rating:

To see what individual users think of SmarterMail's price and value, check out the review snippets below.

“We have been through many versions and are still very pleased with the product as are our clients. We can host with, make money with it, and have have happy customers.”
DC

Dab C.

President

“It is affordable (much more than affordable than Exchange) for the small to medium business and makes for a great solution. The support has been good and we have had VERY few issues over the years.”
DC

Dab C.

President

SmarterMail support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Documentation
Webinars
Live Online

SmarterMail FAQs

Q. Who are the typical users of SmarterMail?

SmarterMail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

These products have better value for money


Q. What languages does SmarterMail support?

SmarterMail supports the following languages:
English, Arabic, Chinese (Simplified), Danish, French, German, Italian, Portuguese, Portuguese, Spanish


Q. Does SmarterMail offer an API?

Yes, SmarterMail has an API available for use.


Q. What level of support does SmarterMail offer?

SmarterMail offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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