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Email Management Software

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SparkPost logo



Predictive email intelligence solution with analytics

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SparkPost is an email analytics solution designed to help businesses optimize email performance, deliverability, engagement, and more. It offers predictive intelligence, which allows marketers to gain insights into campaign health, engagement rate, and spam links to diagnose performance issues.

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Rooftop logo



Email and project management software for modern teams

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Rooftop is a collaboration platform designed to help teams with email management, customer support, and task/project management. It allows users to manage incoming and outgoing messages, collaborate on emails and tasks, and keep track of team performance.

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Email Manager for Microsoft 365 logo

Email Manager for Microsoft 365


Capture & classify emails from Outlook 365 to SharePoint

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Colligo Email Manager for Microsoft 365 is a modern add-in that offers easier, faster email capture and auto-classification, so emails are stored correctly and can be found when needed. It features an easy-to-use interface and works on any device with Outlook.

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Front logo



Where 7500+ companies build strong customer relationships;

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With Front, email is how it should be. Front is a business communication hub that helps teams to easily manage a high volume of email, while keeping the personal touch.

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Yesware logo



Sales Engagement Made Easy

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How sales teams do meaningful email outreach at scale.

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Exclaimer logo



Professional Email Signature Management Solutions

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Exclaimer Signature Management Cloud is an email signature management solution that enables businesses to create and manage corporate email signatures for Microsoft 365 (Office 365), Google Workspace (G Suite), and Microsoft Exchange.

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LiveAgent logo



Great customer service starts with better help desk software

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LiveAgent is a web-based help desk and email management solution. It helps businesses manage all incoming emails and other customer communication from a team inbox. Over 150M happy customers use LiveAgent's help desk software worldwide.

Start with a 14-Day free trial, no credit card required.

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All-In-One tool to Find and Engage People

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Automated Social Profile Import, data Aggregation and auto Update, ATS, CRM, AI powered ranking filtering, Process Automation, recruiting workflow, sales pipeline, automatic Outreach, mass Mailing, messaging templates, multiplatform communications.

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Automatic Email Manager logo

Automatic Email Manager


Be more productive with auto-print emails, attachments, ...

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Automatic Email Manager is a Windows-based software that controls and actions all repetitive tasks concerning incoming emails and attachments that can end with taking up valuable time.

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Direct Mail logo

Direct Mail


Email marketing for Mac

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Direct Mail is an email marketing solution for Mac & iOS which includes customizable email templates, mailing list segmentation, custom sign-up forms, and more

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Shift logo



Desktop app for managing your accounts, apps, and workflows.

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Manage multiple Gmail, Outlook & Office 365 email accounts in one beautiful desktop app.

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EngageBay CRM logo

EngageBay CRM


Integrated sales & marketing software for growing teams

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EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform.

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ReachMail logo



Web-based email message creation and campaign marketing tool

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ReachMail is a web-based email marketing solution designed to meet the needs of small and medium-sized businesses, offering scalable pricing plans and features which include campaign creation and management, social media sharing, custom templates, a survey builder, spam checking, and reporting

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Extract data from e-mails. Automate your business.

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Mailparser is a web-based email processing app that allows you to pull any kind of data from incoming emails. You can easily define parsing rules which will extract text fields from the e-mail body, the subject, the sender information or even from attached files.

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SMTP2GO logo



Fast, reliable mail delivery and management solution

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SMTP2GO is a cloud-based email management solution which helps businesses track emails and generate visual reports. Key features include data management, email monitoring, blacklisting, quality testing, records management, email authentication, and an API.

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MxToolbox Delivery Center logo

MxToolbox Delivery Center


Email monitoring solution for marketing and IT teams

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MxToolbox Delivery Center is a cloud-based email monitoring solution, that assists marketing teams with tracking email deliverability & monitoring domain health. Features include analytics, SMTP diagnostics, header analysis, response management, threat investigation, server monitoring, & reporting.

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Acumbamail logo



Effective email marketing to skyrocket your business

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Acumbamail is a complete tool with Email Marketing, SMS campaigns, and landing pages for companies of all kinds to effectively communicate with their customers between channels, expand their business and improve their conversion rates.

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Emailgistics logo



Cloud-based platform for mailbox management

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email management software, transportation & logistics software, customer service software, email tracking software, workflow management software, productivity software

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Mixmax logo



Email communication & sales productivity application

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Mixmax is an email communication & sales productivity application designed to help businesses convert prospects into customers through Gmail, Google Inbox, Google Calendar, Salesforce & Pipedrive using 1-to-1 communication, personalized email, workflow automation, email tracking, CRM sync, & more

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Polymail logo



Email management software to streamline productivity

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Polymail is an email management software designed to help businesses improve productivity using contact profiles, follow-up reminders, comments, mentions, email tracking, and other functionalities. Organizations can send automated multi-stage campaigns to prospects, identify qualified leads and track engagement metrics including the number of opens, clicks, downloads, and replies.

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EQUP logo



A Premium CRM Software that Truly Performs

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EQUP is designed is to bridge the gap between the currently available solutions and the requirements of small business owners.

Things that no one else offer
- Inventory pooling
- Free version has no feature restrictions
- Dedicated resource to manage your account.
- Industry-specific solutions

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Gmail logo



Free email and inbox management app, from Google

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Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite), with 15GB of storage, color-coded inbox filters, and 'unsend' button

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Google Workspace logo

Google Workspace


Collaboration app suite for teams

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Google Workspace is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data

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Microsoft 365 logo

Microsoft 365


Cloud collaboration and file sharing application suite

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Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more

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Mailchimp logo



Email and advertising marketing automation platform

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MailChimp list management features help users organize and target their list for sending. We automatically remove bounce backs and unsubscribes from your list.

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Buyers Guide

Email Management Software

What is email management software?

Email management software is a software solution that helps businesses manage large volumes of emails to organize and declutter their inbox. It lets users create predefined labels and filters, such as primary, promotions, subscriptions, and spam, to help sort and arrange their emails.

Email management software tools are mostly used by sales, marketing, and customer service teams to schedule emails, set up meetings with clients and teammates, route emails to the right departments, and send automated responses when they’re not available.

Why use email management software to manage marketing?

Let’s discuss some of the benefits of using email management software for marketing:

  • Manages multiple contact lists: Marketing involves keeping track of multiple prospects from various sources, such as social media and email campaigns. An email management tool lets you create dedicated contact lists to segregate prospects for better targeting. You can run personalized email campaigns for any particular list to increase the chances of conversion.

  • Assists with lead management: Email management tools help separate qualified leads from the unqualified ones by syncing lead data with your customers’ contact information. This feature allows your sales and email marketing teams to focus on leads that are most likely to convert.

  • Enhances customer support: An email management tool eliminates the exhausting process of manually responding to multiple customer emails with the same query. It lets you create canned responses for popular customer queries and automatically sends them when a customer emails your business or contacts your help desk or customer service.

  • Simplifies communication from multiple accounts: As a small business, you might maintain multiple email accounts to connect with customers, internal teams, vendors, etc. Logging in and out of these accounts to handle communication can be time-consuming. Email management software offers a centralized dashboard that lets you easily access and switch between multiple accounts to help simplify email communication.

How to use email management software

Here are some key software features to help you understand how to use an email management software solution:

  • Inbox management: Monitor incoming and outgoing emails, track their delivery status, and identify and block spam accounts to clear out your inbox.

  • Response management: Define the rules to sort, categorize, and respond to bulk email messages. You can also set up automated email responses when you’re unavailable or not taking any new clients.

  • Multiple user accounts: Create multiple user accounts and set up a shared inbox to help teammates manage email lists and respond to clients.

  • Archiving and retention: Archive important emails containing sensitive client or business information, and retain any deleted emails within a specific period.

  • Canned responses: Use customizable email templates to create canned responses for frequent customer queries. You can set up automated responses using these email templates to save time replying to customer support queries.

  • Email routing: Set rules to route emails to different recipients, and automatically copy specific team members on emails. For bulk messaging, you can create an email list and add multiple addresses to it.

How much does email management software cost?

Most email management software products are priced on a “per month” basis and can be divided into three pricing tiers based on their starting price.

Price ranges*:

  • $1.49 - $5

  • $6 - $18

  • $19+

The above list summarizes pricing for the base plans of most products. An enterprise product that is priced higher may include additional features such as approving and blocklisting leads, queue management, and email signature management.

What is the best email management software?

Considering the wide variety of software tools available on the market, selecting the best email management software for your small business can get complicated. To help you choose the right tool, here's GetApp's Category Leaders report for email management software. This report highlights top-ranking products in the email management category based on verified user ratings for ease of use, functionality, value for money, likelihood of recommendation, and customer support.

How does email management software help SMBs?

Email management tools can assist small businesses in many ways, including:

  • Provides security against cyberattacks: Email management software tools offer a centralized dashboard to manage multiple email accounts. These solutions offer end-to-end encryption and two-factor authentication to safeguard the sensitive information in your email accounts. With such role-based access, your email inbox data stays secure.

  • Helps organize and manage customer information: Email management software not only filters and organizes your emails but also helps manage crucial customer information, such as addresses and phone numbers, and stores them in a database. You can access this database anytime to quickly retrieve the customer information you want.

  • Filters out nonexistent email addresses: Email management software analyzes bounced emails to help identify and filter out nonexistent email addresses. This feature helps reduce your email bounce rate and ensures you're working with a clean email list.


Products evaluated for the pricing calculation were taken from GetApp’s email management software category. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in the GetApp’s directory that offer them.

*The pricing included is for the entry-level/lowest-priced offerings found on vendor websites as of December 23, 2022. These ranges correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from vendor websites of sample products.