getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Uniphore  Logo

So every person, on every call, can finally be heard.

Last updated: February 2026

Uniphore Alternatives & Competitors (2026)

Top 5 free alternatives

Filter results

Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
logo
LiveAgent
logo
Uniphore
4.7

Value for money

0.0
15
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Audio Capture

N/A

Call Recording

N/A

Call Scripting

N/A

Zendesk Suite logo

AI powered customer service across all channels

learn more
logo
Zendesk Suite
logo
Uniphore
4.2

Value for money

0.0
39
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.4

Functionality

0.0

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

AI/Machine Learning

N/A

Audio Capture

N/A

Call Recording

N/A

Tidio logo

Aill-in-one customer support software with AI features

learn more
logo
Tidio
logo
Uniphore
4.5

Value for money

0.0
24.17
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Audio Capture

N/A

Call Recording

N/A

Call Scripting

N/A

Genesys Cloud CX logo

AI-enabled experience orchestration platform

learn more
logo
Genesys Cloud CX
logo
Uniphore
4.1

Value for money

0.0
75
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.2

Functionality

0.0

Activity Tracking

5/5

Agent Interface

5/5

Alerts/Notifications

4/5

Top Features

Audio Capture

N/A

Call Recording

N/A

Call Scripting

N/A

Crisp logo

All-in-one multi-channel solution for customer messaging

learn more
logo
Crisp
logo
Uniphore
4.5

Value for money

0.0
45
/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.4

Functionality

0.0

Appointment Scheduling

5/5

Audience Targeting

5/5

Automated Routing

5/5

Top Features

Audio Capture

N/A

Call Recording

N/A

Call Scripting

N/A

Gladly logo

Cloud-based customer service platform

learn more
logo
Gladly
logo
Uniphore
4.8

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.8

Functionality

0.0

AI/Machine Learning

5/5

API

5/5

Batch Communications

5/5

Top Features

Activity Dashboard

N/A

Audio Capture

N/A

Call Recording

N/A

Sprinklr logo

Social media management, analytics & strategy planning.

learn more
logo
Sprinklr
logo
Uniphore
3.9

Value for money

0.0
249
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.3

Functionality

0.0

Activity Tracking

4/5

Advocate Management

4/5

A/B Testing

N/A

Top Features

Audio Capture

N/A

Call Recording

N/A

Call Scripting

N/A

livepro logo

Knowledge management system

learn more
logo
livepro
logo
Uniphore
4.8

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

API

5/5

Catalog Management

5/5

Collaboration Tools

5/5

Top Features

Audio Capture

N/A

Call Recording

N/A

Call Scripting

N/A

Gorgias logo

The Conversational AI platform for Ecommerce

learn more
logo
Gorgias
logo
Uniphore
4.5

Value for money

0.0
10
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.5

Functionality

0.0

Batch Communications

5/5

Case Management

5/5

Canned Responses

4.5/5

Top Features

AI/Machine Learning

N/A

Audio Capture

N/A

Call Recording

N/A

inconnect logo

Make Contact. Do Business.

learn more
logo
inconnect
logo
Uniphore
4.1

Value for money

0.0
1
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.3

Functionality

0.0

Alerts/Escalation

4.2/5

A/B Testing

N/A

Access Controls/Permissions

N/A

Top Features

Audio Capture

N/A

Call Recording

N/A

Call Scripting

N/A

Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

learn more
logo
Tiledesk
logo
Uniphore
4.6

Value for money

0.0
49
per feature/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.4

Functionality

0.0

Access Controls/Permissions

5/5

Activity Tracking

4.7/5

AI/Machine Learning

4.6/5

Top Features

Audio Capture

N/A

Call Recording

N/A

Call Scripting

N/A

Kapture CX logo

Cloud-based CRM solution for businesses of all sizes

learn more
logo
Kapture CX
logo
Uniphore
4.2

Value for money

0.0
39
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.2

Functionality

0.0

Call Center Management

4.8/5

Alerts/Escalation

4.7/5

Alerts/Notifications

4.5/5

Top Features

Audio Capture

N/A

Call Recording

N/A

Call Scripting

N/A

Forethought logo

Empower your support team with AI.

learn more
logo
Forethought
logo
Uniphore
4.6

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.4

Functionality

0.0

AI/Machine Learning

5/5

Alerts/Notifications

4/5

Automated Responses

4/5

Top Features

Audio Capture

N/A

Call Recording

N/A

Call Scripting

N/A

Leena AI logo

AI-enabled employee engagement and helpdesk platform

learn more
logo
Leena AI
logo
Uniphore
4.9

Value for money

0.0
1
per feature/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.5

Functionality

0.0

Alerts/Escalation

5/5

Automated Routing

5/5

Action Management

N/A

Top Features

Activity Dashboard

N/A

Audio Capture

N/A

Call Recording

N/A

Denser AI logo

AI-Powered Semantic Search and Chat for your website.

learn more
logo
Denser AI
logo
Uniphore
4.7

Value for money

0.0
19
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.8

Functionality

0.0

AI/Machine Learning

5/5

Lead Capture

5/5

Chatbot

5/5

Top Features

Activity Dashboard

N/A

Audio Capture

N/A

Call Recording

N/A

Text logo

AI-powered support platform for unified service

learn more
logo
Text
logo
Uniphore
4.6

Value for money

0.0
19
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.8

Functionality

0.0

AI Copilot

5/5

Alerts/Escalation

5/5

A/B Testing

N/A

Top Features

Audio Capture

N/A

Call Recording

N/A

Call Scripting

N/A

Korra logo

Answers - Spot On!

learn more
logo
Korra
logo
Uniphore
4.9

Value for money

0.0
199
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.7

Functionality

0.0

Activity Tracking

5/5

Alerts/Notifications

5/5

Access Controls/Permissions

4.4/5

Top Features

Audio Capture

N/A

Call Recording

N/A

Call Scripting

N/A

ChangeGear logo

Comprehensive change and service management.

learn more
logo
ChangeGear
logo
Uniphore
4.1

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.0

Functionality

0.0

Activity Tracking

5/5

API

4.5/5

Alerts/Escalation

4.3/5

Top Features

Audio Capture

N/A

Call Recording

N/A

Call Scripting

N/A

AISERA logo

AI service management

learn more
logo
AISERA
logo
Uniphore
4.0

Value for money

0.0
1
per feature/per year

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.5

Functionality

0.0

AI Copilot

N/A

Alerts/Escalation

N/A

Asset Tracking

N/A

Top Features

Audio Capture

N/A

Call Recording

N/A

Call Scripting

N/A

Lime Connect logo

Live chat and customer messaging for businesses of all sizes

learn more
logo
Lime Connect
logo
Uniphore
4.3

Value for money

0.0
100
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.5

Functionality

0.0

Activity Dashboard

5/5

AI Copilot

5/5

Autoresponders

5/5

Top Features

Audio Capture

N/A

Call Recording

N/A

Call Scripting

N/A