WebinarJam vs eWebinar

Zoom Events and Webinars

Zoom Workplace

Microsoft Teams

Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts.  

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Owner of Spa

Bad customer service and technical issues. When we had an issue early in the day before our 7 PM webinar, there was no response for hours and there was never a response.

Head of Content Marketing

Head of Marketing 

It was a good option and looked great from the consumer / user side.

WebinarJam offers HD webinar broadcasting with interactive tools, analytics, and integration features for experts, educators, and influencers to host dynamic, engaging, and professional webinars.

Activity Dashboard

Alerts/Notifications

Attendance Management

Attendee Management

Audience Analytics

Audience Engagement

Chat/Messaging

Collaboration Tools

Conferencing

Credit Card Processing

Customizable Branding

Customizable Forms

Customizable Templates

Discount Management

Drag & Drop

Electronic Hand Raising

Email Management

Email Marketing

Email Reminders

Email Templates

Engagement Tracking

Event Calendar

Event Management

Event Scheduling

Event Tracking

Feedback Management

File Sharing

Forms Management

Interactive Content

Lead Capture

Lead Generation

Live Chat

Live Streaming

Meeting Management

Mobile Access

Monitoring

Multi hosts

Multi-Language

On-Demand Recording

On-Demand Webcasting

On-Demand Webinars

Online Registration

Payment Processing

Polls/Voting

Presentation Streaming

Private Chat

Q&A Management

Real-time Broadcasting

Real-Time Chat

Real-Time Notifications

Recording

Registration Management

Reminders

Reporting/Analytics

Reporting & Statistics

Scheduling

Screen Sharing

Session Recording

SMS Reminders

Social Media Integration

Social Promotion

SSL Security

Survey/Poll Management

Surveys & Feedback

Third-Party Integrations

Two Way Audio & Video

Video Call Recording

Video Conferencing

Video Management

Video Monetization Tools

Video Streaming

Virtual Lobby

Visitor Registration

Whiteboard

Reviewers indicate that WebinarJam provides many features and marketing tools at a competitive price, and some users appreciate the pricing structure. However, some reviewers report the cost is prohibitive and express frustration with refunds and cancellation policies.

Value for money

By industry, WebinarJam reviewers are most commonly professionals in e-learning (21%). The most frequent use case for WebinarJam cited by reviewers is hosting webinars (94% of reviewers).

WebinarJam

Web-based

GoTo Webinar

WebinarNinja

Webex Suite

Livestorm

Demio

EasyWebinar

LiveWebinar

Starter

 Basic

 Professional

 Enterprise

High cost and refund issues

Minister

It's to expensive to used this platform if your on a budget you can't afford this at all it's not going be in your budgets.

45% of reviewers feel negative about WebinarJam’s pricing. Users report that the platform is expensive, especially for those on a tight budget or in certain regions. Some reviewers say the annual payment model and lack of flexible pricing options are problematic. They express frustration with the refund policy, indicating that requests for refunds are often denied or difficult to process. Reviewers mention feeling dissatisfied with the value received for the price and note that the cost can be prohibitive for smaller businesses.

Frequent technical problems

Entrepreneur

Problems with sales webinars (either bad usability - registration button behind cookie banner) or big problems with integrations (problems with 20% of users)

84% of reviewers feel negative about WebinarJam’s bugs and technical issues. Users report recurring glitches, such as connection drops, login problems, and broken integrations. Some reviewers say the platform’s new versions introduce additional bugs, and they find it challenging to trust the software for important events. They mention difficulties with browser compatibility, email delivery, and feature reliability. Reviewers indicate that unresolved technical problems disrupt webinars and create extra work for organizers and presenters.

Slow and unresponsive support

54% of reviewers feel negative about WebinarJam’s customer support. Users report long response times, sometimes waiting several days for assistance. Some reviewers say the support team provides generic or unhelpful answers, and they find it difficult to resolve urgent issues. They mention challenges with the ticketing system, lack of phone support, and inconsistent communication from support staff. Reviewers indicate that these issues make troubleshooting problems frustrating and can impact their overall experience with the platform.

Flexible video capabilities

80% of reviewers feel positive about WebinarJam’s video functionalities. Users think the platform’s video tools, such as built-in playback, screen sharing, and integration with YouTube, enhance their presentations. Some reviewers appreciate the ability to add presenters on the fly and inject videos or slides seamlessly. They find the video tutorials and guides helpful for learning the software, and they value the flexibility to switch between video and presentations during live events. Reviewers indicate that these capabilities support dynamic and engaging webinars.

Comprehensive feature set

Assistant Manager - Marketing

Not only these there are lot of features that will actually help you in building the reputation that you are looking for with this webinarjam.

88% of reviewers feel positive about WebinarJam’s features. Users report that the platform offers a wide array of tools, including analytics, integrations, and sales functionalities, which they find beneficial for hosting professional webinars. Reviewers appreciate the frequent updates and new features, and they mention that the out-of-the-box capabilities reduce the need for additional software. Some users say the feature-rich environment supports diverse webinar formats and business needs, and they value the flexibility provided by the platform’s numerous options.

Engaging audience tools

83% of reviewers feel positive about WebinarJam’s presentation and audience interaction features. Users appreciate the live chat, screen sharing, and ability to bring attendees on as speakers, which they say foster real-time engagement. Some reviewers find the interactive tools, such as polls and Q&A, valuable for maintaining audience attention. They report that the platform makes it easy to manage multiple presenters and provides a sense of community during events. Reviewers indicate that the intuitive interface helps presenters and viewers interact seamlessly.

Streamlined setup and navigation

Owner

WebinarJam is very easy to use, specially if you are a newbie and don't have any technical background.

87% of reviewers feel positive about WebinarJam’s ease of use. Users think the platform is intuitive, with a clean interface that simplifies both setup and management of webinars. Reviewers appreciate that even those without technical backgrounds can quickly learn to use the software, and they find the onboarding process straightforward. Some users say the step-by-step tutorials and explainer videos are helpful, and they value being able to get started with minimal time investment. They indicate that the user-friendly design allows for efficient webinar creation and participant management.

recurrent webinar doesn't work and we have to create a new one in the tool for every webinar.

the sale notifications don't work every 3 webinars,

the chat didn't work for the last 2 webinars

The support tells us they fixed it, but they didn't, and we still have to face the same issues again and again during our lives.

Engineer

A very useful program that have space for improvement in order to become even better. If you are looking for a program for meetings or to share educational material through live web seminars then WebinarJam is the correct option for you.

CEO Founder

I can't use the software and won't get a refund.

Head Of Operations

We constantly use it to conduct webinars, the usage characteristics are very good, we benefit much more than with similar software, WebinarJam allows us to integrate a large number of people to maintain stable communications, we can record webinars to have a backup, it is a system very good that we have been able to take advantage of when communicating with colleagues and clients from anywhere with the help of WebinarJam.

The chat delete option, Yes, Webinarjam don't had a feature to delete all the chat at once in the dashboard, you need to delete one by one which is a time taking process.

Product Manager 

latency between sound and image on the recorded webinar's file  the link that was send to costumers redirect to and old  recording of the webinar rehasal .

Marketing

You can use your pre-recorded webinar as "live" webinar by setting preferred date & time, which is a great function.

access to the live chat based on your need, sometimes especially in live sessions you don't want a negative comment or negative feedback on your product or service etc.

you can record a video and you can create a scenario like a live and stream it.

Creative Coach

It picked up where I left off when my internet disconnected.

Administrator

What I liked most about WebinarJam was the great integrations and how easy it is to use the app, great tools.

Software has great features that allow for “live” looking webinars.

On some occasions the communication is interrupted, but it is a problem with the internet connection, they are not WebinarJam problems.

The ability to insert video, and products right into the Broadcast.

Was a great option for my company to use to run frequent webinars without having to be on the webinar.

Webinar confirmation email & reminder emails can be automated too!

This needs to come down to reflect the current industry rates and to be more competitive.

VP Sales and Marketing

No, I haven't faced any inconveniences so far.

owner

support is not always helpful (mostly they send links to QA pages)

The fields under the registration form are limited.

Reseller

Live chat is awesome, the ability to see in real time how everyone is reacting or immediate questions they may have. And ideas of theirs as well.

Manager

May require investment in technology and training for effective use.

i had issues with the recorded files , no good answer from the team .

Anyway, it is still worth to consider if you plan to sell via webinars.

Founder

I like the emphasis on the marketing tools around the core "presentation" feature set that enhance conversions.

impossible to stream from my website (embed)

Sound, visuals, notifications, file sharing are all working and are a top class quality

I really enjoy using WebinarJam and look forward to additional improvements in the Software.

What I enjoy about this software the video quality and the chat option was very useful and it doesn't lag as much as another software.

Director of Strategic Partnerships

My attendees don't have the ability to fast forward or rewind the recordings which means I have the additional step of downloading the recording and then uploading the recording to YouTube.

I now save time in responding to follow up questions in emails, by answering any questions in live chat.

The confussing of programing, the price is so hight

Marketing coordinator

The live screen itself is filled up with empty space that reduces the size of the shared screen. When showing functionality in a software, we need the whole screen so that the viewers can see everything in correct size and not minimized.

Worse, the lag varies from other channels of communication (whiteboard is 10-15 seconds, chat is 1-3 seconds), meaning that different threads arrived at the attendees out of sync - whiteboard doodles would arrive 10 seconds later than they should have compared to the material they referred to.

Director of Program Operations

One of reasons we chose Webinar Jam was because of analytic capabilities however after our event many of the breakout sessions had clear issues with the data, indicating that  the average time an attendee spent in a session was a low as a few seconds which we knew was false.

We can't for instance update or delete attendees. Or move them to a new webinar easily.

Creator & Founder 

Webinar allowed us the ability to literally take hundreds of prospects from our free webinar to being paid customers with ease.  

Media producer

Is great that it's structure covers all the communication needs for a semi live or live events

I'm more a user than an administrator but I've seen people preparing for a webinar event and this is the one thats much more complete, secure and easy to use so our guest can login quickly

Director

The sound and picture quality is reliable, very few technical issues, easy to understand controls, responsive slide management, chat log very good, ease of exporting attendees and chat log lists on excel, easy to download replay video.

WebinarJam vs eWebinar Comparison (2026)

WebinarJam

eWebinar

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives