WebinarJam vs Restream

Zoom Events and Webinars

Zoom Workplace

Microsoft Teams

Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts.  

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

The support tells us they fixed it, but they didn't, and we still have to face the same issues again and again during our lives.

Engineer

Head of Marketing 

It was a good option and looked great from the consumer / user side.

WebinarJam offers HD webinar broadcasting with interactive tools, analytics, and integration features for experts, educators, and influencers to host dynamic, engaging, and professional webinars.

Activity Dashboard

Alerts/Notifications

Attendance Management

Attendee Management

Audience Analytics

Audience Engagement

Chat/Messaging

Collaboration Tools

Conferencing

Credit Card Processing

Customizable Branding

Customizable Forms

Customizable Templates

Discount Management

Drag & Drop

Electronic Hand Raising

Email Management

Email Marketing

Email Reminders

Email Templates

Engagement Tracking

Event Calendar

Event Management

Event Scheduling

Event Tracking

Feedback Management

File Sharing

Forms Management

Interactive Content

Lead Capture

Lead Generation

Live Chat

Live Streaming

Meeting Management

Mobile Access

Monitoring

Multi hosts

Multi-Language

On-Demand Recording

On-Demand Webcasting

On-Demand Webinars

Online Registration

Payment Processing

Polls/Voting

Presentation Streaming

Private Chat

Q&A Management

Real-time Broadcasting

Real-Time Chat

Real-Time Notifications

Recording

Registration Management

Reminders

Reporting/Analytics

Reporting & Statistics

Scheduling

Screen Sharing

Session Recording

SMS Reminders

Social Media Integration

Social Promotion

SSL Security

Survey/Poll Management

Surveys & Feedback

Third-Party Integrations

Two Way Audio & Video

Video Call Recording

Video Conferencing

Video Management

Video Monetization Tools

Video Streaming

Virtual Lobby

Visitor Registration

Whiteboard

Reviewers appreciate the extensive features and marketing tools at a fair price, with flexible plans and no per-viewer charges. Some users say the cost is prohibitive for tight budgets, and they find refund policies restrictive.

Value for money

By industry, WebinarJam reviewers are most commonly professionals in e-learning (21%). The most frequent use case for WebinarJam cited by reviewers is webinars (94% of reviewers).

WebinarJam

Web-based

GoTo Webinar

WebinarNinja

Webex Suite

Livestorm

Demio

EasyWebinar

LiveWebinar

Starter

 Basic

 Professional

 Enterprise

High cost and refund issues

Minister

It's to expensive to used this platform if your on a budget you can't afford this at all it's not going be in your budgets.

45% of reviewers feel negative about WebinarJam’s pricing. Users think the platform is expensive, especially for those on a tight budget or in regions with unfavorable exchange rates. They report frustration with the annual payment model, limited trial period, and difficulty obtaining refunds. Reviewers say the cost may not match the value received, particularly if they encounter technical or support issues. Some users express dissatisfaction with the cancellation process and feel the pricing structure is not flexible enough for smaller organizations.

Frequent technical problems

Entrepreneur

Problems with sales webinars (either bad usability - registration button behind cookie banner) or big problems with integrations (problems with 20% of users)

Assistant Registrar, Student Recruitment and Applicant Relations

The platform failed miserably twice on us because we had pending questions (3+ weeks) that were (and still are not) addressed.

84% of reviewers feel negative about WebinarJam’s bugs and issues. Users report recurring technical glitches, such as problems with logging in, connectivity, and integrations. They mention difficulties with browser compatibility, broken features after updates, and issues that disrupt live sessions. Reviewers express frustration when bugs are not resolved promptly and say that technical challenges can undermine trust in the platform. Many indicate that these problems require extra troubleshooting and can impact the reliability of important webinars.

Slow and unresponsive support

55% of reviewers feel negative about WebinarJam’s customer support. Users frequently describe long response times to support tickets, sometimes waiting days for answers that are generic or unhelpful. They say the lack of phone support and inconsistent communication make resolving urgent issues difficult. Reviewers mention that support documentation can be hard to navigate and that the support team sometimes fails to address or fix recurring problems. Many feel unsupported when facing technical challenges or billing concerns.

Flexible video integration

80% of reviewers feel positive about WebinarJam’s video capabilities. Users highlight the ease of incorporating video content, including live streams, pre-recorded videos, and YouTube integration. They say the platform allows for seamless switching between video, slides, and screen sharing, which enhances presentations. Reviewers appreciate the availability of video tutorials for onboarding and troubleshooting, as well as the ability to add video offers and interactive elements during webinars. Many find these features valuable for delivering professional and engaging sessions.

Extensive feature set

WJ has awesome features compared to other platforms.

88% of reviewers feel positive about WebinarJam’s features. Reviewers appreciate the wide range of built-in tools and integrations, noting that the platform offers numerous functionalities that support both marketing and presentation needs. They say the variety of features helps them manage webinars efficiently, from analytics to sales tools, and that frequent updates continue to add value. Some users mention that having so many features can be overwhelming at first, but they find the robust options beneficial as their needs grow and their webinar strategies become more sophisticated.

Engaging audience tools

83% of reviewers feel positive about WebinarJam’s presentation and audience interaction capabilities. Users value features like live chat, screen sharing, polls, and the ability to bring attendees on as speakers. They feel these tools foster real-time engagement and make webinars feel interactive and dynamic. Reviewers mention that the platform supports large audiences and multiple presenters, which helps facilitate smooth communication and collaboration. They also appreciate the intuitive controls for presenters and the overall positive experience for attendees.

Intuitive and simple setup

Owner

WebinarJam is very easy to use, specially if you are a newbie and don't have any technical background.

87% of reviewers feel positive about WebinarJam’s ease of use. Users report that the platform is straightforward to set up, even for those without technical backgrounds. They find the interface clean and intuitive, making it easy to manage webinars and interact with participants. Reviewers indicate that the learning curve is manageable, with helpful tutorials and guides available. Many users say they can quickly get started and appreciate how the system streamlines the process, allowing them to focus on content rather than technical details.

recurrent webinar doesn't work and we have to create a new one in the tool for every webinar.

the sale notifications don't work every 3 webinars,

the chat didn't work for the last 2 webinars

A very useful program that have space for improvement in order to become even better. If you are looking for a program for meetings or to share educational material through live web seminars then WebinarJam is the correct option for you.

CEO Founder

I can't use the software and won't get a refund.

Head Of Operations

We constantly use it to conduct webinars, the usage characteristics are very good, we benefit much more than with similar software, WebinarJam allows us to integrate a large number of people to maintain stable communications, we can record webinars to have a backup, it is a system very good that we have been able to take advantage of when communicating with colleagues and clients from anywhere with the help of WebinarJam.

Assistant Manager - Marketing

The chat delete option, Yes, Webinarjam don't had a feature to delete all the chat at once in the dashboard, you need to delete one by one which is a time taking process.

Product Manager 

latency between sound and image on the recorded webinar's file  the link that was send to costumers redirect to and old  recording of the webinar rehasal .

Marketing

You can use your pre-recorded webinar as "live" webinar by setting preferred date & time, which is a great function.

access to the live chat based on your need, sometimes especially in live sessions you don't want a negative comment or negative feedback on your product or service etc.

you can record a video and you can create a scenario like a live and stream it.

Creative Coach

It picked up where I left off when my internet disconnected.

Administrator

What I liked most about WebinarJam was the great integrations and how easy it is to use the app, great tools.

Software has great features that allow for “live” looking webinars.

On some occasions the communication is interrupted, but it is a problem with the internet connection, they are not WebinarJam problems.

Not only these there are lot of features that will actually help you in building the reputation that you are looking for with this webinarjam.

Was a great option for my company to use to run frequent webinars without having to be on the webinar.

Webinar confirmation email & reminder emails can be automated too!

VP Sales and Marketing

No, I haven't faced any inconveniences so far.

owner

support is not always helpful (mostly they send links to QA pages)

The fields under the registration form are limited.

Reseller

Live chat is awesome, the ability to see in real time how everyone is reacting or immediate questions they may have. And ideas of theirs as well.

Manager

May require investment in technology and training for effective use.

i had issues with the recorded files , no good answer from the team .

Anyway, it is still worth to consider if you plan to sell via webinars.

Founder

I like the emphasis on the marketing tools around the core "presentation" feature set that enhance conversions.

impossible to stream from my website (embed)

Sound, visuals, notifications, file sharing are all working and are a top class quality

Director of Strategic Partnerships

My attendees don't have the ability to fast forward or rewind the recordings which means I have the additional step of downloading the recording and then uploading the recording to YouTube.

I now save time in responding to follow up questions in emails, by answering any questions in live chat.

Marketing coordinator

The live screen itself is filled up with empty space that reduces the size of the shared screen. When showing functionality in a software, we need the whole screen so that the viewers can see everything in correct size and not minimized.

Director of Program Operations

One of reasons we chose Webinar Jam was because of analytic capabilities however after our event many of the breakout sessions had clear issues with the data, indicating that  the average time an attendee spent in a session was a low as a few seconds which we knew was false.

We can't for instance update or delete attendees. Or move them to a new webinar easily.

The ability to insert video, and products right into the Broadcast.

Creator & Founder 

Webinar allowed us the ability to literally take hundreds of prospects from our free webinar to being paid customers with ease.  

Media producer

Is great that it's structure covers all the communication needs for a semi live or live events

I'm more a user than an administrator but I've seen people preparing for a webinar event and this is the one thats much more complete, secure and easy to use so our guest can login quickly

Director

The sound and picture quality is reliable, very few technical issues, easy to understand controls, responsive slide management, chat log very good, ease of exporting attendees and chat log lists on excel, easy to download replay video.

They could record the presentation and manage the control panel and audiance questions via chat during the replay of the presenation.  

Learner

The latency was not good when and User interface is quite moderate and would be great if they improve it further.

President

It all sounds good until you spend so much money on marketing to send clients to the WebinarJam system and prospects complained every week that they could not view my video, they got booted off the webinar, prospects were not able to log into the webinar and so much more.

There are still annoying bugs : If you have a regular webinar schedule...

We have used several other softwares which were either too pricy and didn't deliver the value or didn't offer a streamlined and easy process to get someone to purchase during the webinar. Because of webinar jam we have been able to make sometime over $5000 in one hour from sales.

WebinarJam vs Restream Comparison (2026)

WebinarJam

Restream

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives