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Top Rated Issue Tracking Software with Surveys & Feedback - Page 4
Last updated: April 2026
88 software options
Sponsored
5
456
4
352
3
120
2
29
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Read more about Bitrix24
5
9
4
3
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Workflow Managment, Nocode, Development Platform, Cloud.
Read more about Jamio openwork
5
4
4
1
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service desk software with self-service web portal support
Read more about IncidentMonitor
5
2
4
4
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
EHSQ platform to manage operational risks
Read more about TenForce
5
48
4
52
3
17
2
4
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
Read more about Web Help Desk
5
68
4
68
3
25
2
5
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Read more about Kayako
5
0
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Issue tracking software for the IT sector
Read more about HEINZELMANN
5
1
4
0
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Insightly Service
Read more about Insightly Service
5
7
4
10
3
2
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management software for managed software providers (MSP)
Read more about Electric AI
Read more about Office24by7
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios
Read more about TIKTING
Read more about Bugwolf
Each issue is logged with priority, status, responsible parties, and comments. It can be linked to known errors, automated notifications, and analyzed with KPIs.
Read more about Ecaldima