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Knowledge Management Software - Page 8

Last updated: April 2026

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267 software options

Salesforce Service Cloud logo

AI powered customer service management platform

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Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices.

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Edmingle logo

Build. Manage. Scale.

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Edmingle goes beyond just an LMS with its AI-powered Analytics-focused training management platform. An easy to use platform, it offers a wide range of features & integrations for training businesses to deliver their courses & programs with maximum impact. Deliver a world class learning experience.

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Twine logo

Intranet & collaboration platform

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Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more

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Speakap logo

Stay on the pulse of your organization. From anywhere.

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Speakap is an enterprise social network and communication platform which enables organizations of all sizes to improve engagement with non-desk and customer-facing employees to share new knowledge, ideas, internal achievements, and more

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Elastic Enterprise Search logo

Search everything, anywhere

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Elastic Enterprise Search (Previously known as Swiftype) is Elasticsearch, with a complete set of specialized tools and extensible APIs that make it easy to build search solutions and give users the best answers, every time.

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Drillster logo

Adaptive learning solution

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Drillster is a smart learning app that keeps critical competencies top of mind, so people can deliver top performance using the right skills at the right time. Effective and efficient, for both learning professionals and learners.

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ServicePRO logo

Enterprise Service Desk Request Software that delivers ROI

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ServicePRO® is an enterprise service desk software that improves customer service by automating the entire service request cycle.

ServicePRO® is available as a cloud-hosted solution as well as an on-premise installation.

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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Wix logo

Website builder & business management platform

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Wix is a website-building and business management platform that helps users create any type of website and expand the brand's online presence. Wix offers its users different ways to build sites; for those less tech-savvy, the Wix Editor is the way to go. It boasts a choice of various pre-designed templates that can be personalized with a drag-and-drop editor and various other AI capabilities, such as an automated text generator.

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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TOPdesk logo

The service management platform that makes service happen

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TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house people are here to help.

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Quip logo

Docs, tasks, & spreadsheet collaboration with built-in chat

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Quip is a new way to manage your team's documents that also combines documents, spreadsheets, to-do's, and chat in one seamless experience.

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SwipeGuide logo

CPG & Industrial Manufacturing

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Instructional how-to meets frontline know-how. Simplify the way people work and learn at the frontline.

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MangoApps logo

Bring your frontline and office teams together

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MangoApps is a knowledge management platform that helps you create a unified employee experience and keep everyone on the same page.

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M-Files logo

Cloud-based document management platform.

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M-Files breaks info silos & unlocks knowledge. Find expertise fast, automate workflows & share seamlessly. Drive innovation & empower your team.

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SocialChorus logo

Work as One

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Give your employees the news and information they need to thrive. SocialChorus is the only employee communications platform for complex, distributed workforces.

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Jostle logo

Helping employees succeed. Anytime, anywhere, with ease.

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Jostle's the single place where everyone in your organization connects, communicates, and celebrates together. Anytime, anywhere, with ease. The result? Your culture comes to life, and each and every person is set up for success.

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Microsoft SharePoint logo

Collaboration & content management platform

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SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

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GreenRope logo

CRM solution for sales, marketing and operations

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GreenRope is a scalable CRM and marketing automation tool, enabling businesses to consolidate sales, marketing and operations data, in order to streamline and grow their business. The cloud-based platform contains modules for sales, marketing, and operations to close deals, gain leads, and collaborate.

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PHPKB logo

Knowledge management solution

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PHPKB helps organizations manage, modify, remove, or add documents, files, training materials, FAQs, how-to guides, and more in a centralized repository. Users can handle the entire document lifecycle, from authoring to collaboration, modification, and deactivation.

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Dashworks logo

Your company's intelligent assistant.

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Dashworks is a cloud-based enterprise search platform that leverages an artificial intelligence (AI) assistant to answer company questions, create documents, provide summaries, and more.

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Customer Communities logo

Leading Community Platform for Customer Success & Support

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Finally, a Knowledge Base that's always up to date. inSided is the only platform that allows you to combine the best answers from your user community with your Knowledge Base.

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Stonly logo

Cloud-based knowledge management and decision tree software

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Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

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Zoho Connect logo

Enterprise private social network

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With Zoho Connect, everyone in your network can pool in all the information they have on various topics, building your organization's or team's very own knowled

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FiscalNote logo

SOC 2 Type 2-compliant issue management system

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FiscalNote is an SOC 2 Type 2-compliant issue management system designed to help organizations handle relationships with shareholders, pursue opportunities, and mitigate risks arising from legislation or regulation of policies.

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