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Alcea IssueTrack
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based issue management software
Table of Contents
Alcea IssueTrack - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2025
Alcea IssueTrack overview
What is Alcea IssueTrack?
Alcea IssueTrack is a cloud-based issue management software designed to help organizations report, view, track, and manage issues across processes, departments, and workflows via a unified portal. The application enables businesses to streamline the prioritization and progression of reported incidents, monitor available resources, and analyze the productivity of employees.
Alcea IssueTrack includes an interactive dashboard, which enables enterprises to view pending tickets, assigned agents, progress, date of issue, and priority level. Administrators can define custom rules to provide role-based access to data, view tickets for specific dates or months using the built-in calendar, and notify assignees, submitters, and other concerned parties about the status of issues via email notifications. Users can also attach supporting documents to tickets and share them with team members for reference.
Alcea IssueTrack’s search functionality lets supervisors locate tickets using ID, subject, agent, or date. Managers can also gain insights into issues, measures taken to resolve them, and the progress of projects using real-time reports.
Starting price
per month
Alternatives
with better value for money
Alcea IssueTrack’s user interface
Alcea IssueTrack reviews
Overall rating
4.2
/5
10
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.78/10
5
4
3
2
1
2
8
0
0
0
Shadia S.
Owner and head planner
Jayada K.
Ambulatory Clinical Systems Manager
Shadia S.
Owner and head planner
Pete H.
Sr. Technical Advisor
Craig K.
Project Controls Lead
Craig K.
Project Controls Lead
Who uses Alcea IssueTrack?
Based on 10 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsAlcea IssueTrack's features
Features rating:
Alcea IssueTrack alternatives
Alcea IssueTrack
Starting from
20
Per month
Jira
Starting from
No pricing info
GitHub
Starting from
No pricing info
JIRA Service Management
Starting from
No pricing info
Alcea IssueTrack pricing
Value for money rating:
Starting from
20
Per month
Flat Rate
User opinions about Alcea IssueTrack price and value
Value for money rating:
To see what individual users think of Alcea IssueTrack's price and value, check out the review snippets below.
Shadia S.
Owner and head planner
Jayada K.
Ambulatory Clinical Systems Manager
Alcea IssueTrack support options
Typical customers
Platforms supported
Support options
Training options
Alcea IssueTrack FAQs
Alcea IssueTrack has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Alcea IssueTrack support?
Alcea IssueTrack supports the following languages:
English
Q. Does Alcea IssueTrack support mobile devices?
Alcea IssueTrack supports the following devices:
Android, iPad, iPhone
Q. Does Alcea IssueTrack offer an API?
No, Alcea IssueTrack does not have an API available.
Q. What level of support does Alcea IssueTrack offer?
Alcea IssueTrack offers the following support options:
Chat