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Salesforce Essentials   

167
CRM for small business
Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more. Read more about Salesforce Essentials
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Salesforce Essentials

167
CRM for small business
Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more. Read more about Salesforce Essentials
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Salesforce Service Cloud   

401
Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
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Salesforce Service Cloud

401
Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
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TeamSupport   

669
B2B Customer Support Software
Better Bug Tracking & product dev. TeamSupport is designed for software & technology companies: product & inventory tracking, developer integrations and more! Read more about TeamSupport
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TeamSupport

669
B2B Customer Support Software
Better Bug Tracking & product dev. TeamSupport is designed for software & technology companies: product & inventory tracking, developer integrations and more! Read more about TeamSupport
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Freshservice ServiceDesk   

333
A complete IT service management (ITSM) tool for business
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools. Read more about Freshservice ServiceDesk
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Freshservice ServiceDesk

333
A complete IT service management (ITSM) tool for business
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools. Read more about Freshservice ServiceDesk
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Backlog   

29
Online project management tool for developers
Backlog is an all-in-one online project management tool for developers, with bug tracking, issue tracking, wiki, version control, gantt charts & burndown charts. Read more about Backlog
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Backlog

29
Online project management tool for developers
Backlog is an all-in-one online project management tool for developers, with bug tracking, issue tracking, wiki, version control, gantt charts & burndown charts. Read more about Backlog
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Vision Helpdesk   

27
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Multi Channel Help Desk Ticketing Software, Staff Collaboration, Task management, Ticket billing, Gamification, Workflow, SLA, Escalation, Macros and more.. Read more about Vision Helpdesk
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Vision Helpdesk

27
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Multi Channel Help Desk Ticketing Software, Staff Collaboration, Task management, Ticket billing, Gamification, Workflow, SLA, Escalation, Macros and more.. Read more about Vision Helpdesk
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SolarWinds MSP Manager   

6
Help desk & billing software for IT service businesses
SolarWinds MSP Manager is a web-based help desk & billing software for IT service businesses with native mobile apps for on-the-go ticket access for technicians. Read more about SolarWinds MSP Manager
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SolarWinds MSP Manager

6
Help desk & billing software for IT service businesses
SolarWinds MSP Manager is a web-based help desk & billing software for IT service businesses with native mobile apps for on-the-go ticket access for technicians. Read more about SolarWinds MSP Manager
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Zoho Projects   

190
Project Management, Collaboration and Bug Tracking
Zoho Projects is a freemium, modular, project and collaboration tool for teams within organizations of all sizes. Manage tasks, documents, calendars, & more . Read more about Zoho Projects
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Zoho Projects

190
Project Management, Collaboration and Bug Tracking
Zoho Projects is a freemium, modular, project and collaboration tool for teams within organizations of all sizes. Manage tasks, documents, calendars, & more . Read more about Zoho Projects
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ProWorkflow   

217
Project Management & Time Tracking For Teams Of Any Size.
Keep on top of projects and deadlines with ProWorkflow - a collaboration solution for your team's tasks, time tracking & billing. Supporting business of all sizes with friendly and knowledgeable service & top-of-the-line technology. Try A Free Trial Today!… Read more about ProWorkflow
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ProWorkflow

217
Project Management & Time Tracking For Teams Of Any Size.
Keep on top of projects and deadlines with ProWorkflow - a collaboration solution for your team's tasks, time tracking & billing. Supporting business of all sizes with friendly and knowledgeable service & top-of-the-line technology. Try A Free Trial Today!… Read more about ProWorkflow
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Jira Service Desk   

203
Simple service desk built on Jira
Jira Service Desk helps support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting & more. Read more about Jira Service Desk
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Jira Service Desk

203
Simple service desk built on Jira
Jira Service Desk helps support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting & more. Read more about Jira Service Desk
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Naverisk   

21
Remote monitoring & management for managed service providers
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in. Read more about Naverisk
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Naverisk

21
Remote monitoring & management for managed service providers
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in. Read more about Naverisk
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ManageEngine AlarmsOne   

0
All-in-one alert management for IT management tools
AlarmsOne is a SaaS-based IT alert management tool that integrates with all IT management applications so that all IT alerts can be managed in one console. Read more about ManageEngine AlarmsOne
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ManageEngine AlarmsOne

0
All-in-one alert management for IT management tools
AlarmsOne is a SaaS-based IT alert management tool that integrates with all IT management applications so that all IT alerts can be managed in one console. Read more about ManageEngine AlarmsOne
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i-Sight   

5
Investigative case management software
Investigative case management software for top brand organizations, banks and schools, for managing HR, fraud, and compliance investigations. Read more about i-Sight
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i-Sight

5
Investigative case management software
Investigative case management software for top brand organizations, banks and schools, for managing HR, fraud, and compliance investigations. Read more about i-Sight
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Zoho BugTracker   

28
Bug tracking & issue management software for SMBs
For teams who want to fix bugs fast, Zoho BugTracker is a bug tracking software with built-in collaboration, to keep software development teams productive. Read more about Zoho BugTracker
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Zoho BugTracker

28
Bug tracking & issue management software for SMBs
For teams who want to fix bugs fast, Zoho BugTracker is a bug tracking software with built-in collaboration, to keep software development teams productive. Read more about Zoho BugTracker
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Pipefy   

74
Lean Workflow & Business Process Management (BPM)
The Pipefy enables managers to standardize and run complex processes and workflows through a Kanban-style user experience, without the need of IT, technical skills or professional services. Read more about Pipefy
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Pipefy

74
Lean Workflow & Business Process Management (BPM)
The Pipefy enables managers to standardize and run complex processes and workflows through a Kanban-style user experience, without the need of IT, technical skills or professional services. Read more about Pipefy
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Alloy Navigator   

27
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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Alloy Navigator

27
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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Tickd   

0
Project & ticket management tool for teams
Tickd is a web-based project management tool that enables teams to organize their work into projects, milestones and tickets, as well as manage tasks & collaborate effectively. Tickd provides a mobile responsive interface & integrates with tools like email, Slack & GitHub for seamless collaboration. Read more about Tickd
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Tickd

0
Project & ticket management tool for teams
Tickd is a web-based project management tool that enables teams to organize their work into projects, milestones and tickets, as well as manage tasks & collaborate effectively. Tickd provides a mobile responsive interface & integrates with tools like email, Slack & GitHub for seamless collaboration. Read more about Tickd
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Form.com   

21
Mobile Forms Software for Inspection, Audits, Safety Checks
Form.com is a web-based form automation solution that enables the creation of customized forms, form deployment, and management of data collected in the forms. Read more about Form.com
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Form.com

21
Mobile Forms Software for Inspection, Audits, Safety Checks
Form.com is a web-based form automation solution that enables the creation of customized forms, form deployment, and management of data collected in the forms. Read more about Form.com
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ReQtest   

6
Test management, bug tracking & requirements management tool
Advanced online issue tracking tool that quickly monitors issues, creates reports and takes corrective actions. Read more about ReQtest
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ReQtest

6
Test management, bug tracking & requirements management tool
Advanced online issue tracking tool that quickly monitors issues, creates reports and takes corrective actions. Read more about ReQtest
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Wrike   

1,296
Manage your projects from start to finish with Wrike
Streamline issue requests and track progress with Wrike work management software. Read more about Wrike
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Wrike

1,296
Manage your projects from start to finish with Wrike
Streamline issue requests and track progress with Wrike work management software. Read more about Wrike
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Samanage   

470
IT Service Desk & Asset Management Software
Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. Read more about Samanage The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years.
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Samanage

470
IT Service Desk & Asset Management Software
Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. Read more about Samanage The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years.
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Intelex   

24
Web-based EHS and quality management software
EHS Management is a web-based software for environment, health, and safety that optimizes business performance and enables regulatory compliance for companies. Read more about Intelex
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Intelex

24
Web-based EHS and quality management software
EHS Management is a web-based software for environment, health, and safety that optimizes business performance and enables regulatory compliance for companies. Read more about Intelex
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ManageEngine ServiceDesk Plus   

110
Cloud IT Help Desk Software
ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests. Read more about ManageEngine ServiceDesk Plus
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ManageEngine ServiceDesk Plus

110
Cloud IT Help Desk Software
ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests. Read more about ManageEngine ServiceDesk Plus
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SupaTools   

12
ITIL Service Management, CMDB, Change & Asset Management
SupaTools is fully integrated ITSM solution based on ITIL principles, which can be deployed as SaaS or on premise, supporting Windows and Linux O/S.  Read more about SupaTools
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SupaTools

12
ITIL Service Management, CMDB, Change & Asset Management
SupaTools is fully integrated ITSM solution based on ITIL principles, which can be deployed as SaaS or on premise, supporting Windows and Linux O/S.  Read more about SupaTools
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SpiraTest   

95
Powerful Test Management Software
Transform your software testing process today. SpiraTest is a complete test management system with integrated release scheduling and bug/issue tracking. Read more about SpiraTest
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SpiraTest

95
Powerful Test Management Software
Transform your software testing process today. SpiraTest is a complete test management system with integrated release scheduling and bug/issue tracking. Read more about SpiraTest
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Issue Tracking Software Buyers Guide

What is Issue Tracking Software?

Issue tracking apps normally are used by smaller and medium sized companies to deal with all possible challenges that might impact the work of a corporation. The different features of issue tracking software normally includes support ticket program, challenge ticket system and, incident ticket program. Recently, many different types of organizations have begun to work with issue tracking apps in the cloud to handle different concerns that the organization has to face. Also project managers have found issue tracking software applications a helpful instrument to track down the subjects and report their affect on their projects to the top management.

Issue Tracking Software Comparison

Use GetApp to find the best Issue Tracking software and services for your needs. Our intuitive directory allows you to make an easy online Issue Tracking software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android), pricing (including Free and Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.

Reviewers choice

Discover which apps stand out for specific criteria according to our users opinions.

Value for money
GitHub
4.6
Freshdesk
4.4
Wix
4.3
JIRA Software
4.2
Features
GitHub
4.6
JIRA Software
4.3
Zendesk
4.3
Wix
4.2
Ease of use
Wix
4.5
Freshdesk
4.5
GitHub
4.4
JIRA Software
3.9
Customer support
Freshdesk
4.5
GitHub
4.4
Wix
4.2
JIRA Software
4.1
Recommended
GitHub
9.1
Freshdesk
8.7
Wix
8.2
JIRA Software
8.1
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Related categories
IT ManagementCustomer Service & SupportCollaborationProject Management & Planning

Best Comparison List of Vendor Applications & Tools

GetApp lists the best Issue Tracking software vendor reviews. Including examples of their program solutions, company comparisons, and other types of application options.

Related links

Issue Tracking Software in Australia
Issue Tracking Software in Canada
Freelance Issue Tracking Software
Enterprise Issue Tracking Software
Issue Tracking Software for SMBs
Issue Tracking Software for Non-Profits
Issue Tracking Software for Small Business
Issue Tracking Software for Android
Issue Tracking Software for iPad
Issue Tracking Software for iPhone
Issue Tracking Software for Linux
Issue Tracking Software for Mac
Web Based Issue Tracking Software
Issue Tracking Software for Windows Phone
Issue Tracking Software for Windows
Free Trial Issue Tracking Software
Free Issue Tracking Software


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