Atera vs SuperOps

ScreenConnect

NinjaOne

ConnectWise PSA

Kaseya VSA

Syncro

Datto RMM

Compare Atera and SuperOps based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

NinjaOne is a unified IT management platform designed for enterprise IT teams and managed service providers. The software consolidates endpoint management, autonomous patch management, remote monitoring and management, backup solutions, and mobile device management into a single console. It includes features such as policy-based control, automated ticketing, cross-platform remote access, and integrations with third-party security and service desk tools.

Kaseya VSA is a cloud-based Remote Monitoring and Management (RMM) software built for IT professionals. It allows users to monitor, manage, and secure any endpoint from anywhere. Kaseya VSA offers automated IT solutions with comprehensive monitoring and alerting capabilities, automated patch management, auto-remediation of routine IT issues, asset and inventory management, and remote access and control for troubleshooting.

ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

Atera is a cloud and mobile-based IT management platform that combines RMM, helpdesk, and ticketing with AI to optimize organizational efficiency at scale.

Access Controls/Permissions

Accounting Integration

Active Directory Integration

Activity Dashboard

Activity Tracking

AI Copilot

Alerts/Escalation

Alerts/Notifications

Analytics

Application Management

Approval Process Control

Asset Lifecycle Management

Asset Tracking

Audit Management

Audit Trail

Automated Routing

Automatic Patch Deployment

Automatic Scans

Backup and Recovery

Bandwidth Monitoring

Barcode/Ticket Scanning

Baseline Manager

Billable Items Tracking

Billing & Invoicing

Calendar Management

Change Management

Chat/Messaging

Client Portal

Collaboration Tools

Compliance Management

Configuration Management

CPU Monitoring

Credential Management

Customer Database

Customer Support

Customizable Branding

Customizable Dashboard

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Customization

Dashboard

Data Import/Export

Data Visualization

Deployment Management

Device Auto Discovery

Device Management

Document Management

Document Storage

Downtime Tracking

Email Management

Email Monitoring

Email Templates

Endpoint Management

Endpoint Protection

Event Logs

File Sharing

File Transfer

For MSPs

Help Desk Management

Incident Management

Inventory Management

IP Address Monitoring

Issue Auditing

Issue Management

IT Asset Management

IT Asset Tracking

IT Incident Management

IT Reporting

Knowledge Base Management

Knowledge Management

Live Chat

Machine Learning

Macros/Templated Responses

Maintenance Management

Maintenance Scheduling

Mobile Access

Mobile App

Monitoring

Multi-Channel Communication

Natural Language Processing

Network Analysis

Network Monitoring

Network Resource Management

Network Security

Network Wide Management

Patch Management

Patch Prioritization

Performance Metrics

Performance Monitoring

Personalization

Policy Management

Prioritization

Problem Management

Proposal Generation

Quotes/Estimates

Real-time Alerts

Real-Time Analytics

Atera

Android

Linux

Web-based

Windows

iPad

iPhone

Founder

That gets to be really useful for mundane things like disks getting full and memory getting full. The community shared scripts are great to copy and improve on.

Networks and Systems Specialist

The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software).

The best feature has to be the pricing model. For Business running minimal personnel it is great for  being able to start and grow your business.

IT Service Desk Analyst

It's a great and easy tool, just a few more features and will be perfect.

IT Engineer

And then quickly help the customer. We are very satisfied with the product and all the new additions to come.

President

The great pricing lured me in, the nice colorful menus were a plus also.

Architect

Basic inventory and application service pack installation is very easy. I like the ability to integrate with a variety of support products -such as multiple AV and Endpoint security tools.

Overall experience has been very good. There is a well supported and goal focus'd member forum.

Partner

Speed, Reliability, Information, it works quickly, adding users & clients is easy, remote agents and reporting works great.

Support was unable to explain, poor "documentation" No go.

Technology Manager

Their support is excellent and they are very willing to listen to feedback.

Systems Administrator

Tech Support from Atera is also outstanding providing timely live chat interaction.

Strategic Account Specialist

I highly appreciate that Atera gives me the ability to handle invoicingand backup data in a central location.

Really easy to use and perfect fit for the MSP industry.

I still find the patching and scripting tools to be a bit of a bother.

IT manager

I like the intuitive nature of it and how it is always evolving.

Cost effective and rapid development of features.

The only part that is clumsy in my opinion is the patching. Rather than approving patches, you exclude patches.

Atera screenshot: Atera suggested solution

Atera screenshot: Atera schedule automation

Atera screenshot: Atera visibility and control of IT environment

Atera screenshot: Atera user support and issue resolution

Large Enterprises

Mid Size Business

Non Profit

Small Business

Syncro is an integrated RMM, PSA, and remote access platform for MSPs and IT teams that provides all the tools needed to start, run, and grow the MSP business, including scripting, integrated billing, contract management, ticketing, and more. Syncro provides a set of features including endpoint monitoring, patch deployment, customizable alerts, and remote access via Splashtop.

A modern, secure, and fully-featured cloud RMM, Datto RMM helps manage the complexity & risks of supporting client endpoints. Intuitive and easy-to-use, Datto RMM helps MSPs keep their supported estate secure, patched, optimized, and running.

ConnectWise PSA (formerly ConnectWise Manage) is a business management platform designed to run technology solution business, connecting everything to allow for superior service delivery, know businesses better, discover full-visibility billing, and handle handoffs without hiccups.

SuperOps.ai is a PSA-RMM platform powered by automation and made for modern-age MSPs. Packed with features like asset, policy, patch, and client management, SuperOps.ai is on a mission to build the next-gen MSP platform.

Contract/License Management

Documentation Management

For the IT sector

Process/Workflow Automation

Project Management

Real-Time Data

Real-Time Monitoring

Real-Time Reporting

Real-Time Updates

Remote Access/Control

Remote Monitoring & Management

Reporting & Statistics

Scheduling

Self Service Portal

Server Monitoring

Service Level Agreement (SLA) Management

SSL Security

Summary Reports

Support Ticket Management

Task Management

Templates

Third-Party Integrations

Time & Expense Tracking

Troubleshooting

Workflow Management

SuperOps

The Support Team and the Community stand out as the strongest aspects of SuperOps. The support team is responsive, knowledgeable, and genuinely committed to helping resolve issues quickly.

IT Team Lead

Overall it has been amazing, it has saved us a ton of time over time. Their support is rapid at responding and they are super friendly which makes the experience of using SuperOps really good.

The commitment that the developers have to making a solid solution. While not everything is 100% polished when we started using it.

Business Owner

Also Atera is an Israel company and I consider that to be a considerable risk at the moment given Mossad are known to spy through any and all means, I just can't expose my customers to that risk.

Technicien en informatique

Everything is very stable and responsive. The support response time is very quick and they really care about your experience.

VP of IT

The website is very responsive. Support is some of the best in the business.

IT Technician

I can easily stay on top of things and provide support more effectively thanks to SuperOps.

Director

Ease of use - very easy to navigate through the pages, and I like how the tabbed functionality splits out clients.

Director of IT

SuperOps is easy to use. The UI is clean, friendly, and makes more sense than most.

Atera vs SuperOps Comparison (2026)

Atera vs SuperOps Comparison (2026)

Atera

SuperOps

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives