Bird Eats Bug vs Shake

Slack

Jira

Kissflow

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

Kissflow enables process owners and IT developers to automate and build middle-office processes and applications.


By combining screen recording with technical logs, Bird Eats Bug saves on average 2-4 hours/user/day on dealing with technical issues. The tool requires no technical setup so any company can start using it within a few minutes to achieve efficiency gains from Day 1.

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Annotations

Assignment Management

Audio Capture

Backlog Management

Bug/Issue Capture

Bug Tracking

Collaboration Tools

Commenting/Notes

Communication Management

Configurable Workflow

Customizable Branding

Customizable Forms

Dashboard

Desktop/Browser Sharing

Email Management

File Sharing

File Transfer

Help Desk Management

Image Editing

Issue Management

Issue Tracking

@mentions

On-Demand Recording

Project Management

Real-Time Notifications

Real Time Screen Sharing

Role-Based Permissions

Rules-Based Workflow

Screen Capture

Screen Recording

SSL Security

Status Tracking

Tagging

Task Management

Task Progress Tracking

Third-Party Integrations

Ticket Management

User Management

Video Management

Workflow Management

Proprietary

Bird Eats Bug

Web-based

Starter

Premium

Enterprise

Agency

Customer Success Manager

permission roles are certainly important and not all public viewers can see the recording

Customer Manager

I went from typing lengthy jira tickets and copy pasting api responses to just using creating a quick screengrab with BirdEatsBug

Developer

Login functionality is clunky. When you click login it asks you to signup, and then there are several steps you have to go through to actually get logged in and your recording uploaded.

Product Owner/Scrum Master

Provides me with an easy to use bug reporting tool.

QA Engineer

Ease of use, time reduced in capturing and describing a bug

Productowner

Then this came on our path. Since we're smaller and have a lower budget, this was a perfect fit.

UX Designer

Nothing in particular really, you get a lot of functionalities also on the free plan

Product Owner

The product is very easy to use I love how everything is displayed on one page and yet they are all clear.

Ease of Use

User Interface

Pricing

Security and Access Control

Integrations

Small Business

Large Enterprises

Mid-size Business

GitHub

GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code

JIRA Service Management

JIRA  Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Shake is a bug and crash reporting tool for mobile applications that helps testers report issues. It enables developers to manage and resolve raised issues faster.

Activity Tracking

Alerts/Escalation

Chat/Messaging

Customizable Fields

Customizable Reports

Feedback Management

Issue Auditing

Multiple Projects

Prioritization

Progress Tracking

Real-Time Reporting

Real-Time Updates

Reporting & Statistics

Self Service Portal

Surveys & Feedback

Task Planning

Shake

Android

iPhone

iPad

Free

Organization

Mobile developer

Main reason was the dashboard that gave us detailed infos to fix issues that users reported. And also simplicity of the bug reporting controller used in our apps.

Lead Software Engineer

Shake makes bug reporting a lot simpler, previously our support team would have to request screenshots from users but now they can easily attach them as part of their bug report.

Co-Founder, Frontend Lead

The UX is very intuitive and our users love the shake-to-report functionality and the annotations they can draw onto the screenshots.

I was able to integrate Shake data into our Customer Satisfaction System within a few minutes (Using Atlassian JIRA)

The thing I like most is the simplicity of reporting bugs, and the powerful feature set for our developers.

Co-founder

The SDK is incredibly easy to integrate, and the utility you get out of the service, as it regards to your ability to solve customer problems, is awesome!

Bird Eats Bug vs Shake Comparison (2026)

Bird Eats Bug

Shake

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives