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Bird Eats Bug
Spend less time on bugs: screen recording + technical logs.
Bird Eats Bug Pricing, Features, Reviews and Alternatives
Bird Eats Bug FAQs
Bird Eats Bug has the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Bird Eats Bug?
Bird Eats Bug has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Bird Eats Bug support?
Bird Eats Bug supports the following languages:
English
Q. Does Bird Eats Bug offer an API?
No, Bird Eats Bug does not have an API available.
Q. What other apps does Bird Eats Bug integrate with?
Bird Eats Bug integrates with the following applications:
GitHub, Jira, Zapier, Trello, Slack, Azure DevOps Services
Q. What level of support does Bird Eats Bug offer?
Bird Eats Bug offers the following support options:
Email/Help Desk, FAQs/Forum
Bird Eats Bug product overview
What is Bird Eats Bug?
Bird Eats Bug allows users to record screens and automatically capture valuable technical data, which lets engineers to debug codes much faster. The tool saves time primarily for software engineers, testers, quality analysts, and product managers. It also improves communication between technical and non-technical professionals such as developers and customer support agents.
Key benefits of using Bird Eats Bug
• Full-resolution screen recording with automatically captured technical logs.
• Records console logs, click events, network logs, URL changes, and more.
• Integrates with Jira, Trello, GitHub and other issue trackers.
Typical customers
Platforms supported
Support options
Training options
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Bird Eats Bug pricing information
Value for money
4.7
/5
49
Starting from
10
/user
Per month
Pricing options
Value for money contenders
Bird Eats Bug features
Functionality
4.6
/5
49
Total features
42
5 categories
Most valued features by users
Functionality contenders
Bird Eats Bug users reviews
Overall Rating
4.7
/5
49
Positive reviews
98
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.24/10
35
13
1
0
0
Carolyn B.
Director of Customer Success
Overall rating contenders
Carolyn B.
Information Technology and Services, 51-200 employees
Used daily for 6-12 months
Review source
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Ever since the software was introduced to our team, it has been a huge help to standardize the screen capture software across the company and provide the necessary details when logging bugs so that our Product team can pinpoint the issues.
I love how the software lets me capture all of the important information necessary for our engineering team to debug issues in our tool.
I wish it could upload my files just a tad faster
Hi Carolyn, Thanks a lot for your feedback. The issue with slower uploads could be caused by having a lot of information in the "Network" tab. We have already made improvements to the size of the uploaded files, but we will keep optimising the uploads nonetheless. Thanks again, Bird team
Anoud A.
Information Technology and Services, 201-500 employees
Used daily for 2+ years
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BEB saved a lot of time for me and my team we can now screen record a bug so fast and it includes most of the information the Developers and QA need to fix the issue. It also saved a lot of storage space in my laptop :D
-The product is very easy to use I love how everything is displayed on one page and yet they are all clear. - I like how I can share it with the team using a link and not having to download the video and send it (it doesn't take space) - The new Network features are very helpful not to mention the consol!
from time to time BEB logs me out and it does not save my email, it would be nice if when I click on the email field it would show the most frequent emails I use to log in (my work email is kind of long)
Kevin K.
Computer Software, 11-50 employees
Used daily for less than 6 months
Review source
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The recordings are useful and clear. The concept of the tool is solid.
It's glitchy, often fails to record, or fails to save. (Using chrome) It will crash if a page sends out a lot of errors.
Hi Kevin, Thanks a lot for bringing this up. We have indeed noticed that a small number of users have issues with uploads when there are a lot of errors on the recorded page. Our engineers have already made a few big improvements to that mechanism, so the issue should not be as big any more, but we will definitely keep improving the stability. Thanks once again for your feedback - it's super helpful, Bird team
Lars B.
Information Technology and Services, 51-200 employees
Used weekly for 1-2 years
Review source
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I worked in support for one year and then transitioned into product, still doing a lot of 3rd level support and debugging. Before Bird, we always had a hard time gathering all the important data from support or any employee and then also conveying the information in a way that engineering can quickly fix the bug. Data ways always missing, was incomplete and so there was a lot of back and forth involved until we were able to pinpoint the bug. No more with Bird! We record a video or make a screenshot, create the JIRA bug ticket out of it right away, done.
The ability to capture feedback and data related to bugs or QA review in a format that ensures that the data is so complete, that engineering can act on it.
I would love it if we could implement Bird in our web app so customers can also use it! Right now, we can only use it internally.
Hi Lars, Thanks a lot for your feedback. We do have plans to make Bird experience available without installing a browser extension. Cannot yet share any timelines, but it will come - stay tuned :) Thanks again, Bird Team
Vaios B.
Sports, 1-10 employees
Used weekly for 6-12 months
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Overall i think this is already ahead of its time and had GREAT potential!!!
"Fire and forget" feeling of the console flow and possible errors Screen capturing and uploading it on the cloud makes sharing easier compared with other solutions
Lack of Firefox extension Not being able to get multiple recording in one session or at least multiple screenshots in a waterfall/timeline manner , so i can upload one session with many screens (to illustrate the problem better) instead of limiting for one screen per session or uploading multiple sessions.
Hi Vaios, thanks a lot for your review. The good news is that some of the things you mentioned are already on the roadmap. We will definitely add shortcuts - it's actually something we wanted to do for a while. As for adding multiple screenshots, it was actually possible before, but the interface was not very intuitive which is why we want to go back to the drawing board and improve it. Thanks again, Bird team
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