App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Desk Manager
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
We orchestrate deals for great results
Last updated: January 2026
Desk Manager Alternatives & Competitors (2026)
Top 6 free alternatives
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools
0.4
Value for money
Starting price
No pricing info
0.3
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
SysAid
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled ITSM platform for businesses of all sizes
0.1
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
Service Reporting
5/5
Multi-Channel Communication
5/5
Supplier Management
5/5
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.1
Value for money
Starting price
No pricing info
0.3
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.1
Value for money
Starting price
No pricing info
0.4
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
Tempo Capacity Planner
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Resource planning and workforce optimization
0.9
Value for money
Starting price
No pricing info
0.9
Functionality
Task Scheduling
5/5
Calendar Management
5/5
Task Management
5/5
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
System for the management of ticket flows and attendance
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Customizable Templates
N/A
Problem Management
N/A
License Management
N/A
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT Enterprise services
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.5
Value for money
Starting price
No pricing info
0.7
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management solution
0.6
Value for money
No pricing info
Starting price
No pricing info
0.7
Functionality
Financial Data Protection
N/A
User Management
N/A
Compliance Management
N/A
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
0.1
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management platform to adopt digital changes
0.1
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Customizable Templates
5/5
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
0.6
Value for money
No pricing info
Starting price
No pricing info
0.8
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Generative conversational AI for the enterprise.
0.4
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Natural Language Processing
N/A
Machine Learning
N/A
Generative AI
N/A
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
On-call incident response when alerts are not enough
0.1
Value for money
Starting price
No pricing info
Functionality
Incident Management
5/5
Status Tracking
5/5
Activity Dashboard
5/5
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution
Value for money
Starting price
No pricing info
Functionality
Predictive Dialer
5/5
Customer Database
5/5
Call Transfer
5/5
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Multiple User Accounts
5/5
Communication Management
5/5
Chat/Messaging
5/5
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer communication solution
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Automated Routing
4.7/5
Real-Time Chat
4.6/5
Alerts/Escalation
4.4/5
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel service desk & ticketing solution
0.4
Value for money
Starting price
No pricing info
0.3
Functionality
Email Templates
N/A
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ERP for manufacturing, retail, education, service verticals.
0.1
Value for money
Starting price
No pricing info
Functionality
Reporting/Analytics
5/5
Financial Management
5/5
Inventory Management
4.5/5
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based helpdesk solution for small businesses
0.1
Value for money
Starting price
No pricing info
0.5
Functionality
Support Ticket Management
5/5
Knowledge Base Management
5/5
Inbox Management
5/5
Top Features
Scheduled/Automated Reports
5/5
Real-Time Reporting
5/5
Project Management
5/5
