Nagios XI vs OpsGenie

ManageEngine Applications Manager

Site24x7

ManageEngine OpManager

Applications Manager is an application performance monitoring and observability solution that is designed to empower businesses with deep insights into the performance, health, and availability of their critical applications and infrastructure components.

Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure

OpManager is an easy-to-use network management product that offers a single console solution to manage the complete IT network of any organization.

Monitor your IT infrastructure, spot problems before they occur, know immediately when problems arise, share availability data with stakeholders, detect security breaches, plan & budget for IT upgrades, reduce downtime & business losses

Access Controls/Permissions

Activity Dashboard

Alerts/Escalation

Alerts/Notifications

Anomaly Detection

Application-Level Analysis

Audit Management

Audit Trail

Automated Discovery

Automated Scheduling

Bandwidth Monitoring

Baseline Manager

Capacity Management

Capacity Planning

Compliance Management

Container Monitoring

Customizable Dashboard

Customizable Reports

Dashboard

Dashboard Creation

Database Monitoring

Data Storage Management

Data Visualization

Dependency Tracking

Diagnostic Tools

Email Alerts

Email Monitoring

Event Logs

Event Tracking

Incident Management

IP Address Monitoring

Issue Auditing

Maintenance Scheduling

Monitoring

Multitenancy

Network Analysis

Network Monitoring

Network Resource Management

Performance Metrics

Performance Monitoring

Predictive Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Remote Access/Control

Remote Monitoring & Management

Reporting/Analytics

Reporting & Statistics

Role-Based Permissions

Secure Data Storage

Server Monitoring

Service Level Agreement (SLA) Management

Single Sign On

SSL Security

Status Tracking

Summary Reports

Third-Party Integrations

Threshold Alerts

Transaction Monitoring

Trend Analysis

Troubleshooting

Uptime Reporting

User Management

Virtualization

Virtual Machine Monitoring

Visual Analytics

Web Traffic Reporting

Open Source

Nagios XI

Web-based

Windows

Linux

PRTG

Zabbix

SolarWinds Service Desk

Free Edition

Standard Edition

Enterprise Edition

Sitewide

Engineer

Nagios XI can be quite complex to set up the first time you use it.

DevOps

The GUI doesn't seem to be most updated and some of the features are hard to find (UX issue)

Nagios XI was easy to setup (from the tools we tested), although it has many plugins you can always and easily create your own plugin (anything that is measurable), it has good alerting system when it comes to emails, seems like the GUI/UX could have been more modern but overall experience is very good.

Certain features doesn't help you get down to the root-cause of the issues and investigation has to be done outside the tool.

User Interface

Ease of Use

Pricing

Freelancers

Small Business

Large Enterprises

Mid-size Business

Nagios Enterprises

PRTG monitors your network 24/7 to timely alert you to issues before they become emergencies.

Monitor all the systems, devices, traffic, and applications in your IT infrastructure.

Everything is included with PRTG; there is no need for additional plugins or downloads.

PRTG is a powerful and easy!

Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who are on-call and ready to take action. 

Opsgenie provides teams with all the information needed to collaborate and troubleshoot during an incident.

Application Management

Calendar Management

Chat/Messaging

Collaboration Tools

Communications Management

Contact Management

Corrective and Preventive Actions (CAPA)

CPU Monitoring

Customizable Fields

Disaster Recovery

Email Management

Event Triggered Actions

File Sharing

FTP Monitoring

Incident Reporting

Issue Tracking

IT Incident Management

KPI Monitoring

Mail Server Monitoring

Mobile Access

Mobile Alerts

Multi-Channel Communication

On Call Scheduling

Prioritization

Problem Management

Push Notifications

Real-Time Chat

Remediation Management

Reminders

Root Cause Analysis

Scenario Planning

Scheduling

Service Catalog

Team Calendars

Templates

Video Conferencing

OpsGenie

iPhone

Android

PagerDuty

Splunk On-Call

xMatters

Datadog

ServiceNow

Free

Essentials

Standard

Enterprise

Programmeur Jouabilité

Notifications were fast, escalation rules were easy to adjust, and it integrated well with the systems we already used for monitoring gameplay stability.

Director of Support

An escalation mechanism that enables making automatic escalation calls to stakeholders allowed us to avoid human errors and to act where the on-call agent did not react.

President

The ability for our team to collaborate during an outage is the most helpful.

Developer

OpsGenie's alerting and notification system is robust and ensures I never miss critical incidents.

Management

I love how customizable the on-call schedules are, and the integration with monitoring tools is seamless.

ProdOps Engineer

The service was straightforward: send a notification when an alert goes off, and it is easy to create layers of escalation

Relatively limited options to customize alerts and other aspects of the tool.

My experience in two companies, OpsGenie is good, but they can improve to be more than just alerting, to be used for incident managment.

QA and Observability Engineer

Integration with NewRelic, Possibility to setup scheduling with users and escalations, Microsoft Teams webhooks integrations

Partners Responsible

OpsGenie makes it easy to manage alerts and provides great visibility into incidents.

I like the on-call schedule functionality and the mobile app is handy.

Depending on what you're integrating the learning curve is could be high.

Senior executive

Opegenie's cost can be high for some small businesses and startups

Operations manager

not native to atlassian, is not very well integrated

Senior SRE Engineer

Even though the website would need to be improved - and enriched via critical new features.

The core functionalities are working well, the notifications are going out.

Lead Technical Support Engineer

Fixing rotations at times gets so complex

Mission Critical Engineer

The ease of setup and user-friendly interface for alerts and scheduling

Senior Specialist

I am using this application since last 2 years & I found that real time alert triggering & Search feature is superb.

IT Director

We have an international staff and the SMS features are not available in many of the countries in which we work.

Analyst

There is no SLA Warning or breached graph on the application that is the only con that I've found on my side.

Regional Platforms Lead

Technical Lead

Schedule start and end time notifications aren't always received

Software Engineer

Anyplace where customisation is needed, it is not easy to work with

Key Account Manager

Tranning of employee is little difficult for the team

Senior Analyst

Pipeline issue occurs often, CD pipeline is not great and devops board drag and drop is not accurate.

For daily usecases opsgenie works very smoothly.

I haven't yet come across anything that I can point to as a negative aspect of this app.

I modify and test their threshold metrics in order to determine the proper functionality.