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SilverBlaze Customer Portal Logo

Self-Service customer portal solution to build relationships

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Table of Contents

SilverBlaze Customer Portal - 2026 Pricing, Features, Reviews & Alternatives

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SilverBlaze Customer Portal overview

What is SilverBlaze Customer Portal?

The Silverblaze Customer Portal is a self-service web portal that integrates billing, online payments and service alerts into a single web portal. The solution provides customers with self-help tools to manage their utilities, reducing call valume and monitoring portal usage. Additionally, the system allows users to maintain relationships with customers through push notifications that deliver regular updates on upcoming payments, service outages and more.

Starting price

20000
view pricing plans

Alternatives

SilverBlaze Customer Portal’s user interface

Ease of use rating:

SilverBlaze Customer Portal reviews

Overall rating

4.7

/5

15

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.42/10
Rating distribution

5

4

3

2

1

11

4

0

0

0

Pros
“The staff are easy to work with and shows a desire to enhance our functionality and improve our customers experience. An overall great team to interact with.”
SM

Sarah M.

Customer Service Manager

“The bill analytics with graphs are outstanding. The team at Silver Blaze is easy to work with, and keeps our best interest in mind.”
BH

Ben H.

Customer Service Manager

“The bill analytics with graphs are outstanding and really help our customers evaluate their utility usage. We are very pleased with the Capricorn web portal and its continuing development.”
BH

Ben H.

Customer Service Manager

Cons
“There is really nothing for me to comment on from a negative standpoint.”
JT

Jody T.

Sr. Applications Specialist

“N/a Currently, I cant's say anything negative about their product.”
GS

Garry S.

Director of Customer Service

“There really isn't much that I don't like about the software. We use export tables from our CIS system which means the data is not real time information.”
PC

Patty C.

Senior Systems Analyst/Programmer

Who uses SilverBlaze Customer Portal?

Based on 15 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Utilities
Food & Beverages
Government Administration
Security and Investigations

Use cases

Forms Automation
Utility Management Systems
Portal
Utility Billing

SilverBlaze Customer Portal's key features

Most critical features, based on insights from SilverBlaze Customer Portal users:

Access controls/permissions
Customer management
Forms creation & design
Document management
Billing & invoicing
Metered billing

All SilverBlaze Customer Portal features

Features rating:

Autofill
Collaboration tools
Content management
Customizable forms
Data security
Drag & drop
File sharing
For electricity
For natural gas
For trash
For water
Full text search
Meter data management
Monitoring
Non-Metered billing
Online payments
Penalty/Cut-Off processing
Process/Workflow automation
Rate management
Self service portal
Work order management

SilverBlaze Customer Portal alternatives

SilverBlaze Customer Portal logo
visit website

Starting from

20000

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Starnik logo
visit website

Starting from

1

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Diversified Billing logo
visit website

Starting from

3

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
CIS Utility Billing logo
visit website

Starting from

0.35

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

SilverBlaze Customer Portal pricing

Value for money rating:

Starting from

20000

One-time payment

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans

User opinions about SilverBlaze Customer Portal price and value

Value for money rating:

To see what individual users think of SilverBlaze Customer Portal's price and value, check out the review snippets below.

“The staff are easy to work with and shows a desire to enhance our functionality and improve our customers experience. An overall great team to interact with.”
SM

Sarah M.

Customer Service Manager

“The bill analytics with graphs are outstanding. The team at Silver Blaze is easy to work with, and keeps our best interest in mind.”
BH

Ben H.

Customer Service Manager

SilverBlaze Customer Portal support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Live Online
In Person
Documentation

SilverBlaze Customer Portal FAQs

Q. What type of pricing plans does SilverBlaze Customer Portal offer?

SilverBlaze Customer Portal has the following pricing plans:
Starting from: $20000.00
Pricing model: One Time License


Q. Who are the typical users of SilverBlaze Customer Portal?

SilverBlaze Customer Portal has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does SilverBlaze Customer Portal support?

SilverBlaze Customer Portal supports the following languages:
English


Q. Does SilverBlaze Customer Portal offer an API?

No, SilverBlaze Customer Portal does not have an API available.


Q. What level of support does SilverBlaze Customer Portal offer?

SilverBlaze Customer Portal offers the following support options:
Chat

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