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Site24x7 vs VM Backup Comparison (2026)

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Site24x7 logo

Site24x7

VM Backup logo

VM Backup

Overview

Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure

Altaro VM Backup is a virtual machine backup & replication solution for Microsoft Hyper-V & VMware environments. The cloud-based platform ensures business data is always secure with automatic backup, WAN-optimized replication, cloud storage management, continuous data protection (CPD), and more.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

595

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

385

5

4

3

2

1

290

84

8

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.7

194

5

4

3

2

1

149

41

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

“The platform provides comprehensive monitoring capabilities, detailed visibility across infrastructure and applications, and proactive alerting that helps identify issues quickly. Although there is a learning curve due to its different interface and approach compared to other monitoring tools, it offers powerful features and valuable insights once you become familiar with it.”
Verified reviewer profile picture

Keshi R.

Software asset MGMT

“The real-time alerting and detailed performance insights have helped our team identify and resolve issues faster, reducing downtime and improving service reliability. While there is a learning curve due to the breadth of features available, the platform's flexibility, customization options, and reporting capabilities make it a valuable tool for proactive IT operations and performance management.”
Verified reviewer profile picture

Emilio B.

IT Operator

“I relay on Site 24X7 for my entire process, we are giving services of SRE, and Site 24X7 is our backbone., the Interface is so friendly that my new joiners can learn about the projects and Process very easily.”
SV

Sanjeev V.

Program Manager

Pros

“It provides fast, reliable backups with minimal resource impact on our virtual environments.”
TZ

Theint Z.

System Engineer

“First, I like that VM Backup comes with some great security featuresIt comes with features that makes data storage and securing business data easyI like the virtualization and easy of data encryptionScheduling data backup and data recovery is easy with VM Backup”
BG

Boniface G.

Senior Editor

“Some advanced features are locked behind higher-tier plans.”
TZ

Theint Z.

System Engineer

Cons

“The main limitation of Site24x7 is that some advanced monitoring and customization features can require a steep learning curve and significant configuration effort.”
Verified reviewer profile picture

Om B.

Engineer I - Global Event and Incident Management

“I'm having issues with my copy of the app crashing on my iPhone 12 roughly twice per week.”
LV

Luis V.

Account Executive

“The pricing model can also be a bit of a headache to navigate once you start adding various monitors and add-ons.”
Verified reviewer profile picture

Muhammad U.

Program Manager - Cloud and Infrastructure

Cons

“Configuring backups can be a pain due to this oversimplification.”
RC

Russell C.

IT Associate

“The only con I have is that we have had some occasional issues when using large USB devices for local backup.”
BH

Brandon H.

IT Director

“they mess up the software with some small update inbetween and then you have to pay to resolve it.”
TN

Talidu N.

Sysadmin

  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features103
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Anomaly Detection
  • Application Management
  • Application-Level Analysis
  • Archiving & Retention
  • Audit Trail
  • Automatic Backup
  • Availability Testing
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Billing & Invoicing
  • CPU Monitoring
  • Capacity Analytics
  • Capacity Management
  • Cloud Backup
  • Cloud Computing
  • Compliance Management
  • Compression
  • Configuration Management
  • Continuous Backup
  • Continuous Integration
  • Cost Management
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Capture and Transfer
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Security
  • Data Visualization
  • Database Monitoring
  • Deduplication
  • Device Auto Discovery
  • Diagnostic Tools
  • Differential Backup
  • Disaster Recovery
  • Drag & Drop
  • Duplicate Detection
  • Email Alerts
  • Email Monitoring
  • Encryption
  • Event Logs
  • FTP Monitoring
  • File Transfer
  • Firewalls
  • For MSPs
  • For Websites
  • Graphical User Interface
  • Help Desk Management
  • Hierarchical Mapping
  • IT Asset Management
  • IT Incident Management
  • IT Monitoring
  • IT Reporting
  • Incident Reporting
  • Incremental Backup
  • Intrusion Detection System
  • Issue Management
  • Local Server Options
  • Log Analysis
  • Log Collection
  • Log Management
  • Machine Learning
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Cloud Management
  • Multi-Language
  • Multi-OS
  • Multiple User Accounts
  • Multitenancy
  • Natural Language Processing
  • Network Analysis
  • Network Monitoring
  • Network Provisioning
  • Network Resource Management
  • On Call Scheduling
  • Patch Management
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Predictive Analytics
  • Ransomware Protection
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Root Cause Analysis
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Status Tracking
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • Threat Response
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Troubleshooting
  • Two-Factor Authentication
  • Uptime Reporting
  • User Management
  • VM Backup
  • Virtual Machine Encryption
  • Virtual Machine Monitoring
  • Virtual Machine Snapshots
  • Virtual Server
  • Web Access/Restoration
  • Total features46
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Anomaly Detection
  • Application Management
  • Application-Level Analysis
  • Archiving & Retention
  • Audit Trail
  • Automatic Backup
  • Availability Testing
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Billing & Invoicing
  • CPU Monitoring
  • Capacity Analytics
  • Capacity Management
  • Cloud Backup
  • Cloud Computing
  • Compliance Management
  • Compression
  • Configuration Management
  • Continuous Backup
  • Continuous Integration
  • Cost Management
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Capture and Transfer
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Security
  • Data Visualization
  • Database Monitoring
  • Deduplication
  • Device Auto Discovery
  • Diagnostic Tools
  • Differential Backup
  • Disaster Recovery
  • Drag & Drop
  • Duplicate Detection
  • Email Alerts
  • Email Monitoring
  • Encryption
  • Event Logs
  • FTP Monitoring
  • File Transfer
  • Firewalls
  • For MSPs
  • For Websites
  • Graphical User Interface
  • Help Desk Management
  • Hierarchical Mapping
  • IT Asset Management
  • IT Incident Management
  • IT Monitoring
  • IT Reporting
  • Incident Reporting
  • Incremental Backup
  • Intrusion Detection System
  • Issue Management
  • Local Server Options
  • Log Analysis
  • Log Collection
  • Log Management
  • Machine Learning
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Cloud Management
  • Multi-Language
  • Multi-OS
  • Multiple User Accounts
  • Multitenancy
  • Natural Language Processing
  • Network Analysis
  • Network Monitoring
  • Network Provisioning
  • Network Resource Management
  • On Call Scheduling
  • Patch Management
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Predictive Analytics
  • Ransomware Protection
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Root Cause Analysis
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Status Tracking
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • Threat Response
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Troubleshooting
  • Two-Factor Authentication
  • Uptime Reporting
  • User Management
  • VM Backup
  • Virtual Machine Encryption
  • Virtual Machine Monitoring
  • Virtual Machine Snapshots
  • Virtual Server
  • Web Access/Restoration

Integrations

  • Total integrations9
  • ManageEngine AlarmsOne
  • ManageEngine ServiceDesk Plus
  • Microsoft Teams
  • OpsGenie
  • PagerDuty
  • ServiceNow
  • Slack
  • Zapier
  • Zoho Analytics
  • Total integrationsN/A
  • ManageEngine AlarmsOne
  • ManageEngine ServiceDesk Plus
  • Microsoft Teams
  • OpsGenie
  • PagerDuty
  • ServiceNow
  • Slack
  • Zapier
  • Zoho Analytics