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VM Backup

4.7
(188)

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Virtual machine backup and replication for Hyper-V & VMware

(5)

VM Backup Pricing, Features, Reviews and Alternatives

VM Backup FAQs

Q. What type of pricing plans does VM Backup offer?

VM Backup has the following pricing plans:
Starting from: $875.00/year
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of VM Backup?

VM Backup has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does VM Backup support?

VM Backup supports the following languages:
Dutch, English, French, German, Italian, Spanish

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Q. Does VM Backup offer an API?

Yes, VM Backup has an API available for use.

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Q. What level of support does VM Backup offer?

VM Backup offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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VM Backup product overview

Price starts from

875

Per year

Other

What is VM Backup?

Altaro VM Backup is a virtual machine backup and replication solution for Microsoft Hyper-V and VMware environments. The cloud-based application ensures business data is always secure with tools for automatic backup, WAN-optimized data replication, cloud storage management, continuous data protection (CDP), and more. Designed for IT departments, IT resellers and consultants, as well as managed service providers (MSPs), Altaro VM Backup provides robust, streamlined, enterprise-level functionality for backup, replication, and deduplication.

Key benefits of using VM Backup

• Manage backup of VMs with features including backup scheduling, continuous data protection (CDP), 3-2-1 backup, cloud backup to Azure, grandfather-father-son archiving (GFS), and more.

• Be prepared for any disasters or loss of data and instantly boot any VM version from backup logs, and utilize granular restoration of full VMS or individual files.

• Monitor and manage all Altaro VM Backup installations from one central dashboard, configure all backup jobs remotely, and queue or schedule backup jobs for later.

• Backup VMs from the Microsoft Hyper-V and VMware platforms within one single console, and backup, restore, or replicate multiple VMs at any one time.

• Replicate VMs using Altaro VM Backup’s WAN-optimized replication tool which allows users to replicate to a remote site continuously.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
24/7 (Live rep)
Phone Support
Email/Help Desk
Chat

Training options

Live Online
Documentation
Webinars

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Starting from

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VM Backup pricing information

Value for money

4.7

/5

188

Starting from

875

Per year

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

VM Backup features

Functionality

4.6

/5

188

Total features

44

6 categories

Most valued features by users

API
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Monitoring
Real Time Monitoring
Dashboard
Search/Filter

Functionality contenders

VM Backup users reviews

Overall Rating

4.7

/5

188

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.21/10
Rating distribution

5

4

3

2

1

144

40

4

0

0

Pros
Super easy to setup! super easy to use! rock solid software with outstanding support. This is by far one of the best backup&recovery products since years.
Cloud management console makes it easier to manage and receive alerts from anywhere. Support is great and always very helpful in resolving issues promptly.
The user interface is a very nice place from which to work. The integration with Hyper-V has been extremely reliable.
Cons
Too sensitive with error codes from storage devices. In cases that other products complete the backup and restore, Altaro fails due to minor errors reported from storage devices.
I have never heard ot attended to any complaints about the product just the process of invoicing and processing an order is time consuming.
I tried my best to find something to dislike but we've never had any serious problems or flaws with the software.

Overall rating contenders

RH
AvatarImg

Russ H.

Retail, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Integral part of our Data Protect Program

Reviewed 5 years ago

Meets our business needs perfectly. Highly recommend..

Pros

We use a layered approach to both Security and Data. Using a Hyper-v environment we have all our assets immediately available through an emergency Hyper-V replica server. Both the main and replica get backed up regularly using Altaro Backup. That is THREE extra levels of protection! Now the LATEST BEST edition they can give a FIFTH layer of another Replica Hyper-V/Altero Backup Server!

Cons

Licensing is a little bit of a pain point, no the cost, just how to maintain licenses.

GM
AvatarImg

Giuseppe M.

Insurance, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Altaro VM Backup SMB review

Reviewed 3 years ago

This product has allowed us to implement local and offsite backups of our virtual machines (2) at a reasonable price. We often use the offsite backup to restore our VMs to a test server for testing of new application software upgrades and feature. This product has proved to be very useful for us.

Pros

As we are an SMB, this software has simplified the process of backing up our two Hyper-V Virtual Machines. It has also allowed us to copy the local backups to a private offsite server nightly for Disaster Recovery purposes.

Cons

Initially the Offsite Copy option would frequently fail due to communications problems between our main and remote backup servers. Since version 8.0 of this product we are no longer having this problem.

GL
AvatarImg

Greg L.

Health, Wellness and Fitness, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Finicky backups with hit or miss support

Reviewed 4 years ago

It was a relatively cheap to purchase product but the unreliability and hours spent every week chasing down random issues made me very glad to move on

Pros

Easy to setup and the interface was well laid out and intuitive

Cons

We had unpredictable backups and strange issues especially around log truncation with our MS Exchange backups that Altaro support claimed they had a sev 1 case open with Microsoft for months. Might still be open but they never got it resolved for the 6 months it took from when I opened the support case with Altaro until we moved to a different backup solution. Restores were unreliable as well, we could get files back with decent reliability but the machine recoveries were seldom successful

Vendor response

Thanks for writing in. Unfortunately, this is an unusual Microsoft issue. While it will not affect many customers, we did of course immediately contact Microsoft Premier Support about it to provide a solution. Despite many follow-ups, we never received a resolution. We felt it was only right to share our findings on the matter and you can read more about it on our KnowledgeBase at https://help.altaro.com/support/solutions/articles/43000494988. We are sorry that we were unable to do more about this on our end and apologize for any inconvenience caused.

DD
AvatarImg

David D.

Hospital & Health Care, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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VM Backup

Reviewed a year ago

Overall a very good backup solution for a great price.

Pros

- Easy to deploy as an MSP - Support is more than excellent. Direct response and highly skilled technicians. - Easy of use

Cons

- More detailed error messaging - Endpoint backup to the VM Backup location. (This was promised in the early days of Altaro)

MR
AvatarImg

Mark R.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Altaro offers complete protection and peace of mind.

Reviewed a year ago
Pros

The software is easy to use and fully automated. The continuous protection and replication features to an offsite server are included and fantastic. We are able to have complete system image backups to another location, all within Altaro.

Cons

Sometimes the error messages are not very helpful, but the support from altaro is great, and they are always on hand to assist if needed right from within the product.

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