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Site24x7 vs PRTG Enterprise Monitor Comparison

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Overview

Category Leaders

Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure

Category Leaders

PRTG Enterprise Monitor scales to large IT environments with thousands of devices and systems across multiple locations,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

9

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15249

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

236

5

4

3

2

1

175

53

5

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.8

52

5

4

3

2

1

40

11

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Excellent Tool with wonderful built in options which help in easy monitoring and management.
Very good software for monitoring things like server performance or any website performance. Good to operate from both mobile and desktop and customer support of this organisation is very good.
It works flawlessly for network management and I recommend checking what your exact needs are from the software before purchasing. If it checks your needs, I endorse getting it.

Pros

Overall experience has been good, it does what it says and it has been very useful for monitoring our systems.
The ease of setup was wonderful and it served almost all our needs out of the box.
I love that it includes native support for a lot of brands and products like Servers, Routers, Firewalls, Switches, Workstations, Software, etc. The ease of use of PRTG is incredible.

Cons

Does not work on any site using a proxy or on cloudflare give false fake ips. I tried it on my site and after 40 tries i never got a real ip.
Their agents seem a little hacked together are are not as resource efficient as others. You have to manually upgrade/downgrade your plan as your usage changes.
Things will stop working and give you no indication as to why. You must reach out to support, wait a day or so, they will ask for logs, wait a day or so, provide some feedback.

Cons

Having to license and manage a windows server just for PRTG is a bummer.
I run a single server with close to 10,000 sensors, which is considered the maximum for a single server and I see performance problems from time to time because I run it at red line.
Too hard to read sometimes about notification.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features82
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Application-Level Analysis
  • Audit Trail
  • Availability Testing
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Billing & Invoicing
  • CPU Monitoring
  • Capacity Analytics
  • Capacity Management
  • Compliance Management
  • Configuration Management
  • Continuous Integration
  • Cost Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Data Visualization
  • Database Monitoring
  • Demand Monitoring
  • Diagnostic Tools
  • Email Alerts
  • Email Monitoring
  • Event Logs
  • Event Tracking
  • FTP Monitoring
  • For MSPs
  • For Websites
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Tracking
  • IT Incident Management
  • IT Monitoring
  • IT Reporting
  • Incident Reporting
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • License Management
  • Log Analysis
  • Log Collection
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Cloud Management
  • Multi-Language
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • On Call Scheduling
  • Patch Management
  • Performance Analysis
  • Performance Metrics
  • Performance Monitoring
  • Policy Management
  • Predictive Analytics
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Risk Alerts
  • Role-Based Permissions
  • Root Cause Analysis
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Status Tracking
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Uptime Reporting
  • User Management
  • Virtual Machine Monitoring
  • Visual Analytics
  • Web Traffic Reporting
  • Total features67
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Application-Level Analysis
  • Audit Trail
  • Availability Testing
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Billing & Invoicing
  • CPU Monitoring
  • Capacity Analytics
  • Capacity Management
  • Compliance Management
  • Configuration Management
  • Continuous Integration
  • Cost Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Data Visualization
  • Database Monitoring
  • Demand Monitoring
  • Diagnostic Tools
  • Email Alerts
  • Email Monitoring
  • Event Logs
  • Event Tracking
  • FTP Monitoring
  • For MSPs
  • For Websites
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Tracking
  • IT Incident Management
  • IT Monitoring
  • IT Reporting
  • Incident Reporting
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • License Management
  • Log Analysis
  • Log Collection
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Cloud Management
  • Multi-Language
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • On Call Scheduling
  • Patch Management
  • Performance Analysis
  • Performance Metrics
  • Performance Monitoring
  • Policy Management
  • Predictive Analytics
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Risk Alerts
  • Role-Based Permissions
  • Root Cause Analysis
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Status Tracking
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Uptime Reporting
  • User Management
  • Virtual Machine Monitoring
  • Visual Analytics
  • Web Traffic Reporting

Integrations

  • Total integrations28
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations8
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

RG
AvatarImg

Rajendra G.

Information Technology and Services, 10,001+ employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Site24x7 logo

Site24x7

Good and reliable products

Reviewed a year ago

Good

Pros

Over all good products for monitoring IT solutions services

Cons

Web monitor cloud monitor server monitor

PS
AvatarImg

Pierre S.

Computer Software, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Site24x7 logo

Site24x7

Site 24x7 - 1 year review

Reviewed 5 years ago

We are VERY happy with the Site24x7 solution. We can only recommend that you contact their sales team, and give the solution a try with a few servers, web sites or applications to monitor.

Pros

We have been using the Site24x7 for more than one year now, we are extremely happy with the solution. The hosted solution proposed is trouble free for us, zero efforts needed. The Site24x7 solution is EXTREMELY rich in capabilities, we probably use 20% of its capabilities to manage servers, DB, webapps. We can add new servers to monitor in roughly 10 minutes of work, extremely fast and simple.

Cons

The application is very rich in different monitor types, it can be confusing selecting the right monitor

vv
AvatarImg

vishal v.

Computer Networking, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Site24x7 logo

Site24x7

Site24/7 good service provider

Reviewed a year ago
Pros

In traces helps than error and user can use to solve it.

Cons

In APM we can easily monitor applications

CB
AvatarImg

Chandrajit B.

Mechanical or Industrial Engineering, 5,001-10,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Site24x7 logo

Site24x7

Review

Reviewed a year ago

Average, a lot easy to setup and more features required for enterprise use

Pros

Out of box features work well whatever are available

Cons

Not enough out of box monitor ans complex to configure custom events

BJ
AvatarImg

Bhawani J.

Computer & Network Security, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Site24x7 logo

Site24x7

Value For Money

Reviewed 2 years ago
Pros

Server Monitoring network monitor sql iis

Cons

little bit of issues with mobile appliaction

AS
AvatarImg

Anshuman S.

Financial Services, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Site24x7 logo

Site24x7

One stop shop for all your monitoring needs.

Reviewed 2 months ago
Pros

Monitor creation! Implmentation was super easy, we just had to give the url for our APIs and the website, and there are multiple monitor options to choose from. Also, it was easy to integrate with our Alerting app Pagerduty. We have set up daily monitors and checks on website and API.

Cons

Learning curve is steep for this tool. It takes time to set up the monitor first time.

KA
AvatarImg

Khalid A.

Government Administration, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Site24x7 logo

Site24x7

MEP Using Site24x7

Reviewed 2 years ago

Very good tool to monitor websites, APM and NOC

Pros

Easy to use and manage as a monitoring tool for the MEP site

Cons

Connectivity to the cloud is somehow restricted for government agencies in Saudi Arabia

NS
AvatarImg

Nuno S.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Site24x7 logo

Site24x7

Site24x7 Always Saves The Day

Reviewed 3 years ago
Pros

Easy to setup and get going with the agent software. Administration is very easy and there is a monitor type for almost everything you'd want to monitor.

Cons

Sometimes there are a lot of false positives and I've had some poor interactions with Customer Support.

PS
AvatarImg

Prashantha S.

Computer Software, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Site24x7 logo

Site24x7

Site24 expirience

Reviewed a year ago

Really good

Pros

All features, we can monitor almost every resource

Cons

Salesforce plugin is not there, too many alerts

AR
AvatarImg

Verified reviewer

Medical Devices, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Site24x7 logo

Site24x7

All in one monitoring solution

Reviewed 5 years ago

Overall the experience has been good. It's very fast and easy to set up.

Pros

Easy to use, very cheap and powerful. It has many features to monitor from server health, to website URL and integration with third party applications as well.

Cons

APM monitoring not as powerful as some other enterprise software, but they are more expensive.

AR
AvatarImg

Verified reviewer

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Site24x7 logo

Site24x7

Exceptional customer support

Reviewed 7 years ago
Pros

- professional employees - low waiting times in getting technical support from them - lots of tools and features

Cons

- the web monitor recorder could be improved by adding functionalities like offline playback - additional selenium like commands like wait

RK
AvatarImg

Rakesh K.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Site24x7 logo

Site24x7

Robust monitoring solutions provider

Reviewed 2 months ago

overall its awesome and one must try to monitor their infrastructure resources

Pros

user friendly interface, bug free agents and always up and running dashboards.

Cons

SSO/SAML Integration the worst part. They have to provide seamless integration with Azure AD or other SAML authentication.

AR
AvatarImg

Verified reviewer

Information Technology and Services, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Site24x7 logo

Site24x7

Great Cloud Hosted Monitoring Solution.

Reviewed 2 years ago

so far we have really liked what we are seeing with Site24x7. we can easily see us rolling this out to all of our VMware management customers.

Pros

the best part about this software is the fact that it is hosted in the cloud. It also has a MSP licensed feature so that you can separate your different clients you may be monitoring.

Cons

there are almost to many things you can monitor. the licensing pricing model can be hard to understand also.

JG
AvatarImg

Javier G.

Automotive, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Site24x7 logo

Site24x7

Good product, perfect to follow up your infra IT

Reviewed a year ago
Pros

Easy to implement and you can monitor all you environment.

Cons

not easy to implement in some old devices.

AvatarImg
AvatarImg

登高 刘.

Information Technology and Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Site24x7 logo

Site24x7

I like its simplicity and efficiency.

Reviewed 2 months ago
Pros

I like most its website monitor service on nodes in china.

Cons

I least like it for its separate charges.

SK
AvatarImg

Sandeep K.

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Site24x7 logo

Site24x7

It's a best practice to keep our servers, network, application with up to date without any issues

Reviewed a year ago

While it's very friendly to monitor servers and application when its a issue

Pros

The product is very to use while verifying an issue which are raised alerts from site 24*7

Cons

The process is very friendly with the site 24*7

MM
AvatarImg

Milen M.

Automotive, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Site24x7 logo

Site24x7

Very advanced and easy to use

Reviewed 2 years ago

Very easy to monitor all our current infrastructure and implement it with StatusIQ for automated status page, where we have all the incidents fully automated.

Pros

Site24x7 has one of the most advanced configurations. You can basically monitor anything you want - from servers to IoT devices.You can also very easy integrate everything you monitor to their StatusIQ - status page application.

Cons

Due to the many options and configurations you can make, sometimes it's hard to find "what is where".

AvatarImg
AvatarImg

Leandro F.

Computer Software, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Site24x7 logo

Site24x7

The easiest APM software in the market

Reviewed 2 years ago

I get a real monitor with real time alerts. After configured, the product simply works.

Pros

Site24x7 is easy to configure and you do not need to learn a new SQL-like language to manipulate complex queries to simply monitor your infrastructure.

Cons

For my use, nothing con at all. All the features we need Site24x7 has.

AR
AvatarImg

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Site24x7 logo

Site24x7

Monitor your application servers

Reviewed 3 years ago
Pros

we used this to monitor our application servers for production and testing servers.

Cons

it had fewer features to offer according to our requirements

DG
AvatarImg

Derrick G.

Education Management, 501-1,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Site24x7 logo

Site24x7

Set it and forget it

Reviewed 3 months ago

So far so good. Hoping the price will be in our realm.

Pros

Wanted something to monitor servers and network, this does that and then some.

Cons

Little difficult to navigate until you know where things live.

AJ
AvatarImg

Aaron J.

Telecommunications, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Site24x7 logo

Site24x7

Already sold before the trial

Reviewed 8 months ago
Pros

The variety of options to monitor and the ease of connecting cloud services.

Cons

UI is a little crowded but not so much that it was confusing.

AR
AvatarImg

Verified reviewer

Health, Wellness and Fitness, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Site24x7 logo

Site24x7

Excellent Monitoring Tool

Reviewed 10 months ago
Pros

The ease of creating alerts and the ease of use

Cons

For our use there was no downside since its a really simple situation where we just wanted to monitor the liveness of the site

GC
AvatarImg

Gangesh C.

Financial Services, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Site24x7 logo

Site24x7

Site24*7 Monitoring tool review

Reviewed a year ago

Overall site 24*7 is best tool to monitor all feature together. Easy to configure and use.

Pros

1. Alert notifications modes - email, sms and voice2. Real time dashboards3. APM to trace down issue. 4. We can capture different types of logs

Cons

In dashboards color notification for entire node down and node with particular application down are same. We are not able to conclude whether entire node is down or some application. There must be different colour indication.

U.
AvatarImg

Umesh ..

Aviation & Aerospace, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Site24x7 logo

Site24x7

Works well for monitoring applications

Reviewed 4 years ago
Pros

- Monitor types for almost all scenarios. - Reliable user-agent and quick installation. - Prompt notification during events.

Cons

- The website UI is a bit dated and needs a refresh.

RB
AvatarImg

Rob B.

Accounting, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Site24x7 logo

Site24x7

An excellent all round cloud based monitoring tool

Reviewed 2 years ago

Site 24x7 is our main monitoring tool for all servers in our environment capturing disk space, cpu usage and flagging up issues to us before they become a problem

Pros

It was incredibly easy to hook Site 24x7 up to our Vcenter and pull in most of the servers and infrastructure that we wish to monitor. The ability to add in extras such as services and application monitoring on top is great.

Cons

Sometimes it is difficult to determine where the licenses are being used for each monitor, the numbers don't always add up, a little clarity on this would be helpful