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Spiceworks Cloud Help Desk vs Network Performance Monitor Comparison (2026)
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Good recommendations?
Spiceworks Cloud Help Desk
5
301
4
220
3
50
2
13
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Network Performance Monitor
5
44
4
28
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!
SolarWinds Network Performance Monitoring software makes it easy to quickly detect, diagnose, and resolve performance issues before outages occur. It delivers real-time views and dashboards that enable you to visually track and monitor network performance at a glance.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
586
5
4
3
2
1
301
220
50
13
2
- Value for money
- Ease of use
- Features
- Customer support
4.5
76
5
4
3
2
1
44
28
4
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Raul S.
Professor
Piergiorgio T.
Project Manager
Donna A.
IT Systems Manager
Pros
Prashant B.
Consultant
Ahmed M.
Human Resources Manager
Michal K.
IT Engineer
Cons
Naz Y.
Technology Integration and Support Specialist
Juan F.
CIO
Jerren R.
Payroll Clerk
Cons
Joshua R.
Network Admin
Alejandro P.
IT Planning
Thatayaone M.
Director, Consulting Engineer
- Vendor responds to reviews
- Last review3 months ago
- Vendor responds to reviews
- Last review9 months ago
Key features
- Total features62
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Application Management
- Asset Tracking
- Assignment Management
- Automated Responses
- Automated Routing
- Automatic Configuration
- Bandwidth Monitoring
- Baseline Manager
- CPU Monitoring
- Capacity Management
- Change Management
- Color Codes/Icons
- Compliance Management
- Configuration Management
- Connectivity Management
- Content Caching
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Dashboard
- Data Discovery
- Data Visualization
- Device Auto Discovery
- Diagnostic Tools
- Disaster Recovery
- Email Management
- Endpoint Management
- Event Logs
- For Websites
- Health Monitoring
- Help Desk Management
- Hierarchical Mapping
- IP Address Monitoring
- IT Asset Management
- IT Reporting
- Incident Management
- Inventory Management
- Issue Auditing
- Issue Scheduling
- Knowledge Base Management
- Knowledge Management
- License Management
- Load Distribution
- Location-Based Mapping
- Maintenance Management
- Maintenance Scheduling
- Map Exporting
- Mobile Access
- Mobile App
- Monitoring
- Multi-Cloud Management
- Network Analysis
- Network Mapping
- Network Monitoring
- Network Resource Management
- On-Demand Mapping
- Patch Management
- Performance Management
- Performance Metrics
- Performance Monitoring
- Predefined Protocols
- Prioritization
- Problem Management
- Procurement Management
- Project Management
- Purchasing & Receiving
- Real-Time Chat
- Real-Time Monitoring
- Redundancy Checking
- Remote Access/Control
- Reporting/Analytics
- Resource Management
- Root Cause Analysis
- SSL Offload
- Scheduling
- Security Management
- Self Service Portal
- Self-Updating Maps
- Server Monitoring
- Service Level Agreement (SLA) Management
- Software Management
- Support Ticket Tracking
- Task Management
- Test Performance Metrics
- Testing Scripts
- Ticket Management
- Troubleshooting
- Uptime Reporting
- Virtual Machine Monitoring
- Virtualization
- Web Traffic Reporting
- Total features62
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Application Management
- Asset Tracking
- Assignment Management
- Automated Responses
- Automated Routing
- Automatic Configuration
- Bandwidth Monitoring
- Baseline Manager
- CPU Monitoring
- Capacity Management
- Change Management
- Color Codes/Icons
- Compliance Management
- Configuration Management
- Connectivity Management
- Content Caching
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Dashboard
- Data Discovery
- Data Visualization
- Device Auto Discovery
- Diagnostic Tools
- Disaster Recovery
- Email Management
- Endpoint Management
- Event Logs
- For Websites
- Health Monitoring
- Help Desk Management
- Hierarchical Mapping
- IP Address Monitoring
- IT Asset Management
- IT Reporting
- Incident Management
- Inventory Management
- Issue Auditing
- Issue Scheduling
- Knowledge Base Management
- Knowledge Management
- License Management
- Load Distribution
- Location-Based Mapping
- Maintenance Management
- Maintenance Scheduling
- Map Exporting
- Mobile Access
- Mobile App
- Monitoring
- Multi-Cloud Management
- Network Analysis
- Network Mapping
- Network Monitoring
- Network Resource Management
- On-Demand Mapping
- Patch Management
- Performance Management
- Performance Metrics
- Performance Monitoring
- Predefined Protocols
- Prioritization
- Problem Management
- Procurement Management
- Project Management
- Purchasing & Receiving
- Real-Time Chat
- Real-Time Monitoring
- Redundancy Checking
- Remote Access/Control
- Reporting/Analytics
- Resource Management
- Root Cause Analysis
- SSL Offload
- Scheduling
- Security Management
- Self Service Portal
- Self-Updating Maps
- Server Monitoring
- Service Level Agreement (SLA) Management
- Software Management
- Support Ticket Tracking
- Task Management
- Test Performance Metrics
- Testing Scripts
- Ticket Management
- Troubleshooting
- Uptime Reporting
- Virtual Machine Monitoring
- Virtualization
- Web Traffic Reporting
Integrations
- Total integrationsN/A
- Total integrationsN/A
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