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TeamDynamix vs Proactivanet Comparison (2026)

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TeamDynamix

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Proactivanet

Overview

TeamDynamix is a no-code AI-powered ITSM/ESM platform with AI-native automation, virtual support agents, and enterprise-wide integration. Deflect 30-60% of tickets, resolve tickets 40-90% faster, eliminate 2-3 months of manual tasks, and reduce overhead.

Proactivanet helps businesses manage their IT assets, services, and tasks in a comprehensive way. It is an ITAM/ITSM software that covers 100% of their needs, has gold-level certification from ITIL software scheme, and is certified in 13 PinkVERIFY 2011 processes.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

1

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

170

5

4

3

2

1

85

69

14

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
63%
would recommend this app

4.8

52

5

4

3

2

1

43

9

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

“Having ITSM, ITAM, iPaaS, project management, and a knowledge base all under one platform — with shared user data, interconnected records, and a single administrative layer — eliminates the tool sprawl that plagues a lot of IT organizations. As both a system administrator and a project manager, being able to manage service delivery, assets, automation, and portfolio work without context-switching between platforms is genuinely valuable.”
RC

Robert C.

IT Project Manager

“TD ITSM has allowed us to be able to create forms and workflows based on the services provided.”
JJ

Jennifer J.

Director - Enterprise PMO

“I like the centralized location for tickets, automatic assignment, ticket triage, integrative capabilities”
AR

Ashley R.

systems application programmer

Pros

Not enoughreviews yet

Cons

“We felt that some of the tools feel dated in areas and the UI also can feel dated at times in certain products.”
PM

Patrick M.

IT Systems Analyst

“I need some form questions to be more dynamic to avoid making people answer questions that do not apply to their needs.”
GS

Gretchen S.

Web Forms Manager

“Looks like shortcuts, but doesn’t actually route to service requests”
DK

Dean K.

SR Dir of IT

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features98
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Automated Routing
  • Availability Management
  • Barcoding/RFID
  • Budget Management
  • Business Process Automation
  • Call Center Management
  • Capacity Management
  • Change Management
  • Chat/Messaging
  • Chatbot
  • Client Portal
  • Collaboration Tools
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost-to-Completion Tracking
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Management
  • Document Storage
  • Drag & Drop
  • ERP integration
  • ETL
  • Email Management
  • File Sharing
  • For IT Project Management
  • Forms Automation
  • Gantt/Timeline View
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • Idea Management
  • Incident Management
  • Integrations Management
  • Interaction Tracking
  • Inventory Management
  • Issue Management
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Location Tracking
  • Macros/Templated Responses
  • Milestone Tracking
  • Monitoring
  • Multi-Channel Communication
  • No-Code
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
  • Problem Management
  • Process Modeling & Designing
  • Project Management
  • Project Planning/Scheduling
  • Project Tracking
  • Real-Time Chat
  • Release Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Risk Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Testing/QA Management
  • Third-Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Workflow Automation
  • Workflow Configuration
  • Workflow Management
  • Total features34
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Automated Routing
  • Availability Management
  • Barcoding/RFID
  • Budget Management
  • Business Process Automation
  • Call Center Management
  • Capacity Management
  • Change Management
  • Chat/Messaging
  • Chatbot
  • Client Portal
  • Collaboration Tools
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost-to-Completion Tracking
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Management
  • Document Storage
  • Drag & Drop
  • ERP integration
  • ETL
  • Email Management
  • File Sharing
  • For IT Project Management
  • Forms Automation
  • Gantt/Timeline View
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • Idea Management
  • Incident Management
  • Integrations Management
  • Interaction Tracking
  • Inventory Management
  • Issue Management
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Location Tracking
  • Macros/Templated Responses
  • Milestone Tracking
  • Monitoring
  • Multi-Channel Communication
  • No-Code
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
  • Problem Management
  • Process Modeling & Designing
  • Project Management
  • Project Planning/Scheduling
  • Project Tracking
  • Real-Time Chat
  • Release Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Risk Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Testing/QA Management
  • Third-Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Workflow Automation
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrationsN/A
    • Total integrationsN/A