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Contact Center Software - Page 13

Last updated: May 2026

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376 software options

Agile CRM logo

Sales and marketing CRM for growing businesses

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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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Dialpad logo

Cloud communications system for enterprise businesses

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

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JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

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JustCall is a all-in-one contact center with AI support, multi-channel communication, live monitoring, and seamless CRM integration for faster customer resolutions.

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Welco logo
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AI-enabled platform offering an automated voice receptionist

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Welco AI is an AI-powered receptionist platform that answers calls 24/7, manages client interactions, and automates workflows. With customizable voices, lead capture, appointment scheduling, and CRM integrations, it helps businesses deliver professional customer service at scale.

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GoContact logo
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Contact Center as a Service (CCaaS) platform

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GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions. GoContact offers a robust set of features designed to streamline contact center operations and enhance customer service delivery.

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Fastcall logo
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Salesforce CTI: Native Phone Dialer + SMS

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FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

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Conversational AI Platform logo
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Cloud-based chatbot and voicebot builder

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Streamline your contact center operations with AI-powered automation

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NovelVox Unified Agent Desktop logo
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Integrated Contact Center Desktop for Specific Business Need

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NovelVox Agent Accelerator readily integrates with Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.

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Operata logo
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Real-time performance monitoring for cloud contact centers

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Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

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Contact Cubed logo
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AI-enabled call transcription and speech analytics software

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Contact Cubed helps businesses analyze calls to optimize conversions, natural language processing (NLP), and other operations across departments. The AI-enabled platform automatically identifies and removes sensitive customer information across raw and transcribed audio files.

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ICTContact logo
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Open source asterisk based contact center software

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ICTContact is open source asterisk-based unified communications contact center software solution supporting progressive dialing, preview dialing, and manual dialing support.

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Personalized Agent Intelligent Routing (PAIR) logo
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AI-enabled automated call routing software

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PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

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klink.cloud logo
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Omnichannel contact center platform

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klink.cloud is an omnichannel contact center platform offering solutions like virtual contact centers, and unified communications to streamline operations and integrate communication channels for enhanced customer support across voice, chat, social media, and email.

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Mobile Service Cloud logo
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Mobile Service Cloud, for frictionless service experiences

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Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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Video Call Center logo
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Your own branded, video call center in a matter of weeks

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Modernize your customer service by increasing customer engagement, enhancing customer service and strengthening loyalty. Video-based customer service can replicate the experience of a personal customer support, but at the same time increase its efficiency for both, your clients and your company.

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4outbound logo
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Outbound contact plugins & APIs

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4outbound offers a suite of plugins and APIs to streamline and ensure compliance in outbound communication. Its features include intelligent data orchestration, various auto-dialing options, omnichannel support, and intuitive agent workflows.

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healow Genie logo
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Conversational AI and contact center solution

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Genie is a comprehensive, AI-powered contact center solution for strengthening patient engagement, improving patient satisfaction, reducing burdens on practice staff, and lowering overall operational costs. It is an EHR agnostic solution that integrates with leading EHRs.

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ID Cloud logo
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ID CLOUD, A premium cloud contact center solution.

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ID Cloud can be deployed on both public or private cloud, it includes both telephony and contact centre software hosted on cloud.

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Grypp logo
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Customer engagement solution for contact centers

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Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience.

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VoiceOwl logo
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Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

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Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

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CommBox logo
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Cloud-based contact center and customer service solution

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CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

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tryvium logo
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AI contact center for optimizing customer support operations

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Tryvium is a cloud-based contact center AI platform designed to enhance customer support operations through automation and improved agent tools. It is built on Microsoft Teams infrastructure and is intended for enterprise organizations aiming to optimize customer experience and operational efficiency in IT service desks and customer support departments.

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AgentHub logo
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Live on-screen guidance software

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Vistio is a cloud-based live on-screen guidance software, which helps organizations across the insurance, government, or utilities sector manage customer interactions and control the performance of contact centers.

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Coztel logo
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Advanced cloud-based call center software

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CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more

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SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

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SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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