getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Experience Software - Page 25

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

642 software options

ThinkOwl logo
(0)

A complete AI solution for all your customer support needs.

learn more
Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation.

Read more about ThinkOwl

Users also considered
BetterFeedback logo
(0)

Qualitative customer feedback analysis software

learn more
BetterFeedback is a feedback analytics tool that helps product teams organize customer feedback, analyze qualitative data, track opportunities, and more.

Read more about BetterFeedback

Users also considered
Medallia Digital Experience Analytics logo
(0)

The tool you need to deliver remarkable customer experiences

learn more
There's a whole world of user behavior out there. Discover it for yourself. It's time to step into your customers' shoes. Our technology empowers optimization.

Read more about Medallia Digital Experience Analytics

Users also considered
moveXM logo
(0)

Customer satisfaction is no coincidence.

learn more
moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

Read more about moveXM

Users also considered
SimpleFeedback logo
(0)

Cloud-based customer engagement application

learn more
SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

Read more about SimpleFeedback

Users also considered
Kimola Cognitive logo
(0)

Market research & customer insights platform

learn more
Kimola Cognitive is a machine learning platform to analyze customer feedback. Users are able to create custom models, use gallery of pre-built models, scrape reviews and generate SWOT analysis, product descriptions, powerful marketing materials with GPT.

Read more about Kimola Cognitive

Users also considered
Wyapy logo
(0)

Feedback collection and analysis platform

learn more
Wyapy combines brandable, lightning-fast surveys with powerful analytics and AI reporting to help organizations collect and understand feedback effectively. The platform analyzes scores and comments to surface wins and risks, highlight important themes, and suggest actionable next steps through its comprehensive dashboard featuring trend analysis and distribution charts.

Read more about Wyapy

Users also considered
Blackninja Feedback logo
(0)

Guest feedback management software

learn more
Blackninja Feedback is a cloud-based tool that automates collecting guest feedback from various channels.

Read more about Blackninja Feedback

Users also considered
Scuba logo
(0)

Transform customer experience with continuous intelligence

learn more
Scuba Analytics is a customer journey analytics tool that allows you to run no-code queries against time-series data, so you can get answers about your most pressing data questions in a matter of seconds. And Scuba can also be provisioned in your cloud provider of choice.

Read more about Scuba

Users also considered
Evermuse logo
(0)

Cloud-based customer experience solution

learn more
Product, Customer Success & Sales team members use Usermuse to record and synthesize conversations with (prospective) users into Product-team relevant signals (e.g., needs, pain points, and sentiment) to guide roadmapping.

Read more about Evermuse

Users also considered
Kinetic logo
(0)

No-code interactive forms for email marketing

learn more
Kinetic is a no-code form builder that enables direct-to-consumer brands to collect zero-party data through interactive forms embedded directly within email messages. The platform features a drag-and-drop builder, native synchronization with Klaviyo, and supports various form types including quizzes, surveys, and preference forms. Kinetic is designed to work across all email inboxes without requiring recipients to leave their inbox to complete forms.

Read more about Kinetic

Users also considered
Modyo logo
(0)

Transforming digital experiences with the frontend ecosystem

learn more
Empower your digital teams to build your websites and apps faster. Create and reuse digital experiences across your organization.

Read more about Modyo

Users also considered
SMG logo
(0)

Changing how brands act on customer + employee insights

learn more
SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

Read more about SMG

Users also considered
Emojot CXM logo
(0)

Software for collecting and analyzing customer feedback

learn more
Emojot CXM is a customer experience management software designed to collect and analyze customer feedback in real time using AI-powered technology. It is used by businesses across industries such as hospitality, healthcare, restaurants, retail, banking, and manufacturing.

Read more about Emojot CXM

Users also considered
SuccessBoard logo
(0)

Customer success tool for handling retention & satisfaction

learn more
SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

Read more about SuccessBoard

Users also considered
Kitewheel logo
(0)

Real-time customer journey management

learn more
Kitewheel is a cloud-based customer journey orchestration platform for businesses in industries including retail, travel, hospitality, banking, and more. The platform utilizes artificial intelligence (AI), machine learning, and advanced analytics to help businesses map their ideal customer journey.

Read more about Kitewheel

Users also considered
Mapster logo
(0)

Customer feedback surveys with user segmentation

learn more
Mapster is a feedback survey tool helping businesses collect and analyze user responses with contextual data. It links survey responses to users and their attributes, enabling segmentation by plan type, role, location, and custom parameters. Mapster supports surveys like Net Promoter Score, Customer Satisfaction Score, Customer Effort Score, and Product-Market Fit, which can be embedded in apps or shared via links.

Read more about Mapster

Users also considered
Nextpond logo
(0)

Business process & customer experience management

learn more
Nextpond is a business process & customer experience management solution for any size business, with real-time customer feedback & employee training

Read more about Nextpond

Users also considered
Userwell logo
(0)

User Feedback Management Software

learn more
Userwell is a Product Feedback Management Software. It helps you to collect, analyze, prioritize and implement customer feedback.

Read more about Userwell

Users also considered
Discoveriez logo
(0)

Japanese digital transformation platform

learn more
Discoveriez is a Japanese DX (Digital Transformation) support service that visualizes and streamlines customer-facing operations, and utilizes information collected from customers to improve products and operational flows, manage risks and optimize processes.

Read more about Discoveriez

Users also considered
Videate logo
(0)

Create How-To Videos at Ludicrous Speed!

learn more
Videate is redefining the creation of software tutorials and training content, offering a significant boost to customer experience. This forward-thinking platform, which is in the process of securing a patent, removes the need for traditional manual screen recordings and voiceover efforts.

Read more about Videate

Users also considered
Ativa Suite logo
(0)

Next-generation automated assurance for 360° visibility

learn more
Ativa Suite is a comprehensive suite of cloud-native modules offered by Infovista for the automated assurance and operations of fixed, mobile, legacy, and advanced networks. It provides end-to-end visibility across digital experiences, apps/services, networks, and infrastructure.

Read more about Ativa Suite

Users also considered
Emplifi Service Cloud logo
(0)

End-to-end care and support for your customer

learn more
Emplifi Service Cloud provides end-to-end care and support for your customer, throughout their journey.

Read more about Emplifi Service Cloud

Users also considered
Jeeva logo
(0)

help leaders transform their companies into customer-centric

learn more
Early warning system that helps businesses leverage artificial intelligence (AI) technology to provide customer support teams with actionable insights and automation, enabling them to increase upsells and enhance customer experience.

Read more about Jeeva

Users also considered
Lyriko logo
(0)

Cloud-based and on-premise platform for customer engagement.

learn more
Lyriko is a cloud-based and on-premise platform that helps pharmaceutical and life sciences organizations manage customer engagement via artificial intelligence (AI). By leveraging real-time CRM data and predictive analytics, Lyriko helps users orchestrate personalized content journeys across channels. The solution supports various commercial operations needs such as marketing and customer relationship management (CRM).

Read more about Lyriko

Users also considered