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CivicRMS Logo

Law Enforcement Records Management System

Table of Contents

CivicRMS - 2026 Pricing, Features, Reviews & Alternatives

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CivicRMS overview

What is CivicRMS?

CivicRMS is an advanced records management system designed specifically for law enforcement agencies. This software serves as a centralized hub where stakeholders can securely store and access essential data, including dispatch information, incident reports, and a master record index. With integration capabilities with other industry software providers, CivicRMS incorporates data into a user-friendly interface empowering agencies to derive insights from their records to enhance efficiencies and make data-driven decisions for improved community outcomes.

THE COMPANY

CivicEye delivers critical software for prosecutors and law enforcement that improves case, records, and digital evidence management across the entire criminal justice system. The company provides a full spectrum, cloud-based platform designed to reduce friction points within law enforcement agencies and prosecution offices. Designed and field-tested by various government stakeholders, the suite of CivicEye products combines a deep understanding of public safety with an unrivaled technology platform to bring a full spectrum criminal justice solution for better crime data reporting and building safer communities.

Key benefits of using CivicRMS

- Cloud-based
- Easy-to-use
- CAD > RMS > JMS integrations
- CJIS compliant
- NIBRS State Reporting
- Robust search functionality to find what you need faster
- Analytic report dashboards for access to real-time crime data and proactive policing strategy
- Streamlined workflows from users across departments
- Module architecture for advanced organization and department functionality, including incidents, citations, warrants, evidence, drug control, infection control, personnel training management, field interview, and more.

Starting price

Free

Alternatives

with better value for money

CivicRMS’s user interface

Ease of use rating:

CivicRMS reviews

Overall rating

4.4

/5

8

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.38/10
Rating distribution

5

4

3

2

1

3

5

0

0

0

CivicRMS's key features

Most critical features, based on insights from CivicRMS users:

Case management
Records management
Field reporting
Criminal database
Activity dashboard
Document storage

All CivicRMS features

Features rating:

Customizable fields
Incident mapping
Evidence management
Third-Party integrations
Summary Reports
Reporting & statistics
Real-Time updates
Monitoring
Investigation management
Geographic maps
For law enforcement agencies
Employee database
Data visualization
Customizable reports
Court management integration
Audit trail
API
Alerts/Notifications
Access controls/permissions

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CivicRMS pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about CivicRMS price and value

Value for money rating:

CivicRMS support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

CivicRMS FAQs

Q. What type of pricing plans does CivicRMS offer?

CivicRMS has the following pricing plans:
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of CivicRMS?

CivicRMS has the following typical customers:
Mid Size Business, Public Administrations, Small Business


Q. What languages does CivicRMS support?

CivicRMS supports the following languages:
English


Q. Does CivicRMS offer an API?

Yes, CivicRMS has an API available for use.


Q. What level of support does CivicRMS offer?

CivicRMS offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

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