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JailTracker Logo

Jail management solution for facilities of all sizes

Table of Contents

JailTracker - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

JailTracker overview

What is JailTracker?

JailTracker is a cloud-based jail management solution that is specifically designed to cater to the unique management needs of both large and small correctional facilities. The platform provides the ability to communicate both internally and externally, and offers reports, portals, and integration of both internal and external systems. The tools provided by JailTracker aim to automate repetitive manual tasks and eliminate redundant information.

JailTracker brings all aspects of offender and institution management online, from booking to GAAP accounting. The information management system offers an internal email system, detainee record management, a public web portal, and report generation. Automated alerts notify users of inmate appointments and transfers, equipment maintenance and inspections, and employee training requirements.

JailTracker’s jail automation tools allow users to manage tasks with configurable workflows and customizable screens to control information entry, analysis, and response. Dynamic dashboards display alerts, emails, schedules, and reports to users and update in real time. Documents can be scanned and stored in the cloud, and users can also print and track barcodes for physical documents. JailTracker also offers features for managing inmate programs, commissary orders, and financial reporting.

Key benefits of using JailTracker

• The software is designed to improve the speed and efficiency of the booking and information retrieval of the inmates through customizable screens and conditional data fields.

• The Virtual Jacket records full inmate histories, providing all authorized users with access to pertinent information, and can trigger alert or notification workflows based on inmate data such as gang affiliations.

• Documents can be scanned and stored digitally to centralize information and reduce the need for manual data entry.

• With the public web portal, external users can view real-time information on jail populations, including bookings, charges, photo, bail/bonds, and anticipated release dates.

• The program management module enables registration and attendance tracking for staff training, group sessions, GED classes, and other events.

Starting price

240 /
per month

JailTracker reviews

Overall rating

4.7

/5

42

Positive reviews

98

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.57/10
Rating distribution

5

4

3

2

1

30

11

1

0

0

Pros
“Love the accounting systems and have greater love for our rep. She can speak to you on a high level OR can come on down and get on my level to help me understand.”
DS

David S.

Comptroller

“They also put on a wonderful yearly conference that makes it super easy to address questions and issues you may have, and also keep up with all the new upgrades to the program.”
AR

Alana R.

Secretary

“This is an easy to use package that can be configured for most applications. Excellent support from a great group of people.”
BP

Bryan P.

Administrator

Cons
“It is missing some of the add-ons our facility needs to operate. There is a lack of mug shot camera support of the integrated picture taking capability.”
CM

Casey M.

IT Analyst II

“It has limited functionality in relation to previous systems that we have used.”
RA

Richard A.

Sergeant

“Not able to delete past scheduled events and it has now created a very long list making it difficult to locate what I am looking for.”
AP

Ashley P.

Program Director

Who uses JailTracker?

Based on 42 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Law Enforcement
Information Technology and Services
Government Administration
Government Relations
Others

Use cases

- Not enough reviews
-
-
-
-
-

JailTracker's features

Features rating:

Biometrics
Booking management
Cell maintenance
Check-in/Check-out
Commissary management
Custody status checks
Document management
Document storage
Incarceration records
Inmate accounting
Inmate classification
Inmate incident management
Inmate information file
Inmate management
Inmate property logs
Inmate tracking
Medical history records
Officer shift notes
Records management
Reporting & statistics
Third-Party integrations

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JailTracker pricing

Value for money rating:

Starting from

240

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about JailTracker price and value

Value for money rating:

To see what individual users think of JailTracker's price and value, check out the review snippets below.

“Love the accounting systems and have greater love for our rep. She can speak to you on a high level OR can come on down and get on my level to help me understand.”
DS

David S.

Comptroller

“They also put on a wonderful yearly conference that makes it super easy to address questions and issues you may have, and also keep up with all the new upgrades to the program.”
AR

Alana R.

Secretary

JailTracker integrations (1)

Top integrations

JailTracker support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
Phone Support

Training options

In Person
Live Online

JailTracker FAQs

Q. Who are the typical users of JailTracker?

JailTracker has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does JailTracker support?

JailTracker supports the following languages:
English


Q. Does JailTracker offer an API?

No, JailTracker does not have an API available.


Q. What level of support does JailTracker offer?

JailTracker offers the following support options:
24/7 (Live rep), Email/Help Desk, Phone Support

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