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Assembly Neos vs Time Matters Comparison (2026)

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Assembly Neos

Time Matters

Overview

Neos is case management software purpose-built for personal injury firms with intelligence built into every case.

Time Matters is a practice management solution, which helps legal firms handle operations related to document management, information sharing, task monitoring, and more. The platform assists organizations with creating customizable workflows, forms, and documents to manage cases.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

109

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

204

133

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

3.2

Value for money

Ease of use

Features

Customer support

19%

would recommend this app

Pros

“It has great features like AI, case summary, document generation, email integration, and you can post notes and/or emails to the case so nothing gets lost and everyone can access the information. ”

Hannah S.

Litigation Medical and Billing Specialist

“From case management and document organization to workflow automation and team collaboration, Neos has streamlined countless aspects of our daily operations.”

Kim C.

Office Manager

“You definitely get the value for the money spent for the amount of time saved to have your files at your fingertips as well as documents and the calendar interaction with Outlook!”

Rose S.

Office Administrator Paralegal

Pros

“Working in a fast pace environment like a firm, you need databases that move quicker.”

Vanessa I.

Legal Assistant

“I just would like the database to move faster. And also have a more new modern design to it.”

Vanessa I.

Legal Assistant

“The fact you could see all of the information for a client on one page”

Kristie P.

Legal Assistant

Cons

“This has limited our ability to implement offline conversion tracking and build reporting dashboards leadership is actively asking for. When Neos positions itself as having an open API and being collaborative with client teams, the lack of follow-up here has been frustrating and disruptive.”

Joseph C.

Markreting Director

“The number of tabs you can have opened, i will not allow you to open as many as you want it makes you close tabs in order to open a new one.”

Jetta H.

Intake Zar

“A manager is now involved, but rather than reviewing the existing correspondence, we have repeatedly been asked to restate information already provided. Whether our cancellation request is ultimately granted is almost beside the point.”

Rene T.

Owner

Cons

“I do not like how slow it moves.”

Vanessa I.

Legal Assistant

“Horrible. If I can't transfer it to my new laptop, it is of no use.”

kelly k.

shareholder

“Zero Customer Service, constantly changing things which causes issues, the price keeps going up significantly. But mostly there are so many bugs that can ruin entire files with important deadlines which can have serious consequences. ”

Amy O.

Paralegal