Name: Braze
Rating: 4.7 (168 reviews)

Braze vs Success.ai

GMass

Salesforce Marketing Cloud

Marsello

Iterable

CleverTap

charles

Compare Braze and Success.ai based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

CleverTap helps you retain your mobile users. It brings together user data with an omnichannel approach on a centralized platform. It is a comprehensive and user-friendly solution to all your behavioural app analytics, user engagement and retention needs.

Iterable is the customer activation platform that helps brands deliver joyful experiences with harmonized, individualized, and dynamic communications at scale.

Salesforce Marketing Cloud is a comprehensive marketing platform designed to help businesses personalize every moment of customer engagement across the entire customer lifecycle. By connecting every department through actionable data and Agentforce, the platform empowers teams to work together and build lasting customer relationships.

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands that they love. 

A/B Testing

App Notifications

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Scheduling

Channel Management

Communication Management

Contact Management

Content Management

Contextual Targeting

Customer Engagement

Customer History

Customer Journey Mapping

Customer Segmentation

Customizable CTAs

Customizable Reports

Customizable Templates

Drip Campaigns

Dynamic Content

Email Campaign Management

Email Management

Email Marketing

Email Sequences

Event Triggered Actions

GDPR Compliance

Generative AI

Geotargeting

HTML Editor

Landing Pages/Web Forms

List Management

Marketing Automation

Messaging

Mobile Optimization

Multi-Campaign

Multi-Channel Communication

Multi-Channel Marketing

Multivariate Testing

Personalization

Preview Functionality

Push Notifications

Real-Time Analytics

Real-Time Data

Reporting/Analytics

ROI Tracking

Sales Analytics

Segmentation

SMS Notifications

Template Management

Web Notifications

WYSIWYG Editor

Braze

Web-based

IT Network Manager

The capabilities of Braze are brilliant. It is an effective email marketing service.

Marketing Project Manager

Customer Support has been wonderful and integration has been easy so far.

Android Developer

The Android SDK sometimes crashes, and they don't give priority to client problems, there was a time out production product start crashing a lot because of Braze problems.

Vice President Marketing

As a result, Braze is very intuitive: the navigation is easy and makes sense. The surface is very firm, so it is simple to execute strategies effectively and in a thoughtful way.

Relationship Manager

It is very easy to create personalized marketing emails with Braze. The customer support team is of great help to us since we started using this tool.

Senior Director Product Marketing

In addition to providing you with a powerful business tool, the organization provides you with a lot of information on how to utilize it effectively.

Braze has a more robust collection of features and capabilities, and it is always being refined and updated.

GM Brand

Overall good, managed to drive monetization and retention goals with 10% improvement over baseline.

Email Marketing Specialist

The platform is easy to use, provides us with all the tools we need, and has improved our quality of work immensely.

Systems Manager

If you are using Google Workspace the Custom SAML integration is horrible. Usually the setup with other companies takes a few hours, one week if there are issues.

Marketing Director

Easy to navigate, tech at the forefront of customer engagement, convenient multi-channel platform, great customer support team.

Marketing Manager

Braze is reliable, secure and a very value for your money.

Braze's ease of use is by far the best feature of the platform.

Digital Marketing Manager

The simple and effective A/B testing Capabilities for marketing campaigns is very easy to use, and offers quick and actionable results with minimal training.

Horrible Custom SAML SSO integration for Google Workspace companies.

Digital Marketing Associate

The analytics of braze in the canvas section is very confusing.

Digital Marketing And Loyalty Specialist

The number of partner integrations they have. This gives us the freedom to choose the right partner for our business instead of only having 1-2 choices if we want to keep our systems talking.

Digital social media Marketer

It has really helped us in saving on costs. Since we started using the software, we have greatly improved on our  marketing performance.

Braze screenshot: Braze segment insights

Braze screenshot: Braze canvas details

Large Enterprises

Mid Size Business

Small Business

GMass is a Google Chrome extension, which helps businesses run mass email campaigns from Gmail, manage responses, create recipient lists, and more. Supervisors can gain visibility into sent, opened, clicked, replied, unsubscribed, bounced, and rejected email metrics through reports.

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Increase customer retention with an omnichannel loyalty platform that plugs into all your sales channels. Connect your POS & eCommerce apps and run a world-class loyalty program right out of the box, then harness your loyalty data to send targeted marketing campaigns that drive sales.

Success.ai is an AI-enabled platform that helps businesses create and manage email campaigns, regardless of the number of sending accounts that need to be integrated.

Autoresponders

Click Tracking

Email Tracking

Lead Capture

Success.ai

Researcher

Success.ai has shown to be one of the effective marketing tools for cool emailing, and its ability to generate quick results has been amazing.

Managing Director

The intelligent optimisation of email campaigns using AI insights has been a major advantage. It helps me make data-driven decisions for better results.

STUDENT

My experience with Success.ai has been outstanding. It offers exceptional customer service and powerful tools that have helped me streamline my business processes and save a lot of time.

I use their tool for Email Marketing and I get surprised with their results because they have best speed and secure platform. They give fast and reliable services.

Email marketer

I'm talking seamless integration with Mailchimp that you just love it. I must say 90% and highly recommended to all email marketers reading this.

Chief Operating Officer

It has greatly improved my efficiency, meetings, and revenue. Cold Emailing and Lead generation are effortlessly handled with SuccessAI's excellent user interface and user experience.

Digital Marketing

Improves email outreach tactics through contemporary and successful methodologies.

It truly is a game-changing platform, and I love it. Very powerful tools that are getting better every day.

Digital

Users find it ease to use, robust functionalities or tailored solutions particularly appealing.

Founder

Way better than trying to stack a bunch of different technologies and running a Zapier between them. With Reply, it all just works and the best part is that your tasks are all in one place.

Content Executive

The simplicity and effectiveness of creating personalized emails with AI-Enhanced Email Creation has saved me considerable time and effort.

Email Marketing Manager

The platform's support team goes above and beyond to resolve any challenges I encounter. Their dedication has been.

Digital Marketing Executive

Success.ai is a wonderful software that makes cumbersome tasks sending personalized emails very easy, saves time and makes process efficient.

WEBSITE DESIGN

It takes time to load, which may be very frustrating for those that do not have patience.

Buggy, Buggy Product with Terrible Customer Support.

Employee

Highly effective for those who are willing to invest time into mastering the platform.

Occasionally, the platform may be sluggish, and there have been a few minor bugs.

Sales And Marketing

The platform's initial setup and integration process could be streamlined for a smother start.

Braze vs Success.ai Comparison (2026)

Braze

Success.ai

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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