App comparison
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JourneyTrack
Customer Journey Mapping. Reimagined.
JourneyTrack Alternatives & Competitors (2026)
Top 10 free alternatives
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Value for money
Starting price
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Surveys & Feedback
N/A
Real-Time Reporting
N/A
Action Management
N/A
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt
Value for money
Starting price
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Real-Time Reporting
N/A
Predictive Analytics
N/A
Action Management
N/A
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
Value for money
Starting price
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Tagging
N/A
Reporting & Statistics
N/A
Access Controls/Permissions
N/A
SumUp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
POS and payments processing software
Value for money
Starting price
Functionality
Promotions Management
5/5
Billing & Invoicing
5/5
Restaurant POS
5/5
Top Features
Map Creation
N/A
Whiteboard
N/A
Brainstorming
N/A
Weave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
Value for money
Starting price
Functionality
Communication Management
5/5
File Sharing
5/5
Call Transfer
5/5
Top Features
Real-Time Data
N/A
Multi-Channel Data Collection
N/A
Access Controls/Permissions
N/A
USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect
Value for money
No pricing info
Starting price
Functionality
Computer Telephony Integration
5/5
Transcripts/Chat History
5/5
Reporting/Analytics
5/5
Top Features
Map Creation
N/A
Visual Analytics
N/A
Brainstorming
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey & questionnaire tool
Value for money
Starting price
Functionality
Process/Workflow Automation
5/5
Alerts/Notifications
5/5
Survey/Poll Management
5/5
Top Features
Workflow Management
N/A
Tagging
N/A
Action Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
Value for money
Starting price
Functionality
SMS Messaging
5/5
Customer Engagement
5/5
Chat/Messaging
5/5
Top Features
Map Sharing
N/A
Workflow Management
N/A
Customer Experience Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn online reviews into your most powerful marketing tool.
Value for money
Starting price
Functionality
Search/Filter
5/5
Review Sharing
5/5
API
5/5
Top Features
NPS Survey Structure
N/A
Map Creation
N/A
Access Controls/Permissions
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create customer journey maps, personas & impact maps online
Value for money
Starting price
Functionality
Drag & Drop
5/5
User Research Analysis
5/5
User Journeys
5/5
Top Features
Reporting/Analytics
N/A
Real-Time Analytics
N/A
Access Controls/Permissions
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn feedback into growth with Survio.
Value for money
Starting price
Functionality
Multiple Question Types
5/5
Visual Analytics
5/5
Third-Party Integrations
5/5
Top Features
Storyboarding
N/A
Performance Metrics
N/A
Action Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience insights for any business selling online
Value for money
Starting price
Functionality
Visualization
5/5
Click Tracking
5/5
Real-Time Data
5/5
Top Features
Customer Profiles
N/A
Action Management
N/A
Map Creation
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer-driven product management system
Value for money
Starting price
Functionality
Visual Workflow Management
5/5
Kanban Board
5/5
Strategic Planning
5/5
Top Features
Sentiment Analysis
N/A
Predictive Analytics
N/A
Action Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product usage & behavior data capture
Value for money
No pricing info
Starting price
Functionality
Feedback Management
5/5
NPS of Customers
5/5
Heatmaps
5/5
Top Features
Customer Touchpoints
N/A
Brainstorming
N/A
Whiteboard
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Make every experience count.
Value for money
No pricing info
Starting price
Functionality
Multi-Channel Attribution
N/A
Event Scheduling
N/A
Feedback Management
N/A
Top Features
Collaboration Tools
N/A
Action Management
N/A
Data Linking
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Data finds purpose with Squirro
Value for money
No pricing info
Starting price
Functionality
Knowledge Base Management
5/5
Full Text Search
5/5
Document Management
5/5
Top Features
Storyboarding
N/A
Action Management
N/A
Data Linking
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Feedback Text Categorizer
Value for money
Starting price
Functionality
Email Marketing
N/A
Predictive Modeling
N/A
Data Analysis Tools
N/A
Top Features
Data Linking
N/A
Real-Time Reporting
N/A
Behavior Tracking
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The leader in agentic digital analytics for the enterprise.
Value for money
Starting price
Functionality
Dynamic Content
N/A
Pageview Tracking
N/A
Conversion Tracking
N/A
Top Features
Drag & Drop
N/A
Tagging
N/A
Collaboration Tools
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel Net Promoter Score (NPS) survey software
Value for money
Starting price
Functionality
Support Audio/Images/Video
N/A
Multi-Channel Distribution
N/A
Email Management
N/A
Top Features
Knowledge Management
N/A
Workflow Management
N/A
API
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management solution for businesses
Value for money
Starting price
Functionality
Employee Onboarding
N/A
Templates
N/A
Negative Feedback Management
N/A
Top Features
Map Creation
N/A
Visual Analytics
N/A
Customer Profiles
N/A