App comparison
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Customer Experience Software
Last updated: February 2026
632 software options
Sponsored
ChurnZero
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement & retention for subscription businesses
Read more about ChurnZero
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Read more about Pipedrive
Zoho CRM Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Customer Experience platform
Read more about Zoho CRM Plus
Zoho CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Read more about Zoho CRM
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
livepro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management system
Read more about livepro
Preferred Patron Loyalty
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Innovative Loyalty Programs, Customer Engagement & Gift Card
Read more about Preferred Patron Loyalty
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
Read more about Sogolytics
Alchemer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management and online survey platform
Read more about Alchemer
Listen360
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build a solid reputation with reduced churn & good reviews.
Read more about Listen360
Survicate
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collect, analyze, and act on customer feedback
Read more about Survicate
Waitwhile
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Waitlist app & queue management system for every business
Read more about Waitwhile
SurveyLegend
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mobile-friendly survey management platform
Read more about SurveyLegend
TeamSupport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
ReviewInc
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management and customer experience software unite
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Weave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
Read more about Weave
CustomerHero
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey creator and feedback collection
Read more about CustomerHero
ThinkOwl
A complete AI solution for all your customer support needs.
Read more about ThinkOwl
Uberall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management software for retail businesses
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EthOS
Great Experiences Start With Great Research
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LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI-First Platform to Support Customers and Boost Sales
Read more about LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey and feedback collection platform
Read more about SurveyMonkey
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based form builder tool for digital forms.
Read more about Jotform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
