Sprout Social vs BigSpy

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Compare Sprout Social and BigSpy based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Instagram

Instagram is a social networking app which lets users share photos & videos from their mobile phones, like posts, comment, send private messages, and more

Snapchat for Business

Snapchat is a messaging & multimedia mobile platform that allows users to communicate with customers, create vertical video ads, and manage campaigns

Meta for Business

Facebook for Business provides personalized marketing plans, industry insights, step-by-step guidance, and more.

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Alerts/Notifications

Assignment Management

Audience Targeting

Automated Publishing

Automated Scheduling

Benchmarking

Brand Tracking

Calendar Management

Campaign Analytics

Campaign Management

Campaign Tracking

Categorization/Grouping

Charting

Collaboration Tools

Communication Management

Competitive Analysis

Competitor Monitoring

Contact Management

Content Library

Content Management

Conversion Tracking

Customer Engagement

Customer Experience Management

Customer History

Customer Segmentation

Customer Social Profiles

Customer Support

Customizable Branding

Customizable Reports

Dashboard

Data Visualization

Editorial Calendar

Employee Advocacy

Engagement Tracking

Feedback Management

File Sharing

Image Editing

Image Library

Influencer Tracking

Keyword Filtering

Keyword Tracking

Layout & Design

@mentions

Monitoring

Multi-Account Management

Multi-Channel Attribution

Multi-Channel Campaigns

Multi-Channel Data Collection

Multi-Channel Management

Multi-Channel Marketing

Negative Feedback Management

Performance Metrics

Post Scheduling

Publish Scheduling

Real-Time Analytics

Real Time Editing

Real-Time Monitoring

Real-Time Reporting

Reporting/Analytics

Reporting & Statistics

Response Management

Review Monitoring

Search/Filter

Sentiment Analysis

Social Advertising

Social Listening

Social Media Integration

Social Media Monitoring

Social Performance Management

Social Promotion

Tagging

Task Management

Task Progress Tracking

Third-Party Integrations

Trend Analysis

Visual Analytics

Web Tracking

Workflow Management

By industry, Sprout Social reviewers are most commonly professionals in marketing and advertising (28%). The most frequent use case cited is social media marketing (72% of reviewers).

Users and use cases

Some reviewers find the free trial without a credit card helpful, and they appreciate robust features for larger organizations. However, many reviewers feel pricing is high, and they say essential features are locked behind costly plans.

Value for money

The Sprout Social integration most frequently cited by reviewers is Instagram, a social networking product rated 4.5 out of 5 for its integration with Sprout Social.

Integrations

Sprout Social is a social media marketing program with key features that include post scheduling, automated publishing, reporting and analytics, content management, multi-account management, and more.

Sprout Social

Web-based

iPhone

iPad

Android

Standard

Professional

Advanced

Enterprise

Content Creator

a little costly for mini content creators, as I have not started earning from my channels, it's a bit costly for me to maintain

Client Success Specialist

There are times when certain metrics display incomplete data and you need the assistance of Sprout Support to backfill missing data points.

President

If you’re an agency that is looking to destroy your bottom line, pass on expensive unnecessary costs to your clients and be locked in to a service that cares about nothing except squeezing every dime out of your business, Sprout Social is definitely the social media management platform for you!

Talent Acquisition

Super easy to use - our marketing team is able to publish quality content into Sprout, and I can easily spread it to my network with the click of a button - super cool way to generate engagement.

Customer Service Executive

It prevents me from having to log in and out of separate accounts just to respond to comments or DMs.

Marketing Coordinator

The features are worth the money, but it is important to consider how many user licenses you will need to adequately support your organization.

Mobile Marketing Lead

In the case of individual subscriptions, logging into the same account from multiple devices becomes difficult, and may require a new verification or password change.

Detailer

Sprout Social's reporting and analytics are great, they have in-depth insights that help refine my social media strategy.

Graphic Designer

With over 25 profiles to manage, it makes it so easy to interact and schedule posts across all of them or individually.

Marketing Analytics and Research Manager

I wish they had access to more data (e.g. Instagram Reels, organic-only performance) , but it's an API limitation.

Having switched over from another provider the learning curve was quite simple as the user interface is intuitive.

A lot of the “features” that I was promised when they locked me into a year contract with high pressure sales ended up being features that either don’t work very well or are actually kept behind massive pay walls.

I was promised that external approved were free, so sending approval requests to clients would not cost extra, they never mentioned that you’re only allowed 3 external approved for THE ENTIRE ACCOUNT.

Senior Digital Marketing Manager

It was a strong tool that did what we needed for a medium size business.

Furthermore, Sprout Social allows us to capture and organize important data, which can be displayed in a structured manner through its reporting capabilities.

Digital Marketing Specialist

Overall, Sprout Social has been a valuable tool for simplifying social media management.

Marketing Director

The vaue we're getting is great and they're willing to customize your plan based on what you need.

Senior Marketing Data Analyst.

In particular, having access to key social media engagement metrics has eliminated the guesswork from our social media strategy by simplifying the measurement of the most critical metrics, providing complete oversight of every social media profile linked to our account, and facilitating quick comparisons between our social media performance and that of our top competitors using historical data filtering.

They auto-renewed me after a year for another year and we have since moved all our accounts elsewhere but they are still charging us $400/ month.

Marketing Manager

Sprout got rid of our account manager and AU support teams, without telling us - we've been ghosted since before our contract was due to auto renew.

Additionally, it enables us to monitor comments, collect data, and access advanced analytics that aid in evaluating our success.

Social Media Coordinator

As a life long social media user and lover, Sprout makes it easy to do task such as social listening, scheduling, and reporting!

Social Media Lead

it creates a LOT of the same exact posts.

Communications Coordinator

Extremely user-friendly social media management, content scheduling, and analytical reporting.

I like that all of our social stuff comes in to one place.

I've worked with other products in the past that constantly had disruptions due to the platform APIs.

Digital Marketing Executive

The scheduling tools are very easy to use in the publishing area and the ability to use Groups is a nice touch.

Social Media Associate

I like the incredible statistics and data given for each platform.

Digital Strategy Marketing Manager

I wish there was a dedicated space on the create screen where I could rework the text specifically for Twitter, condensing it while leaving the rest of the message intact.

Outdated provider with cut back support staff but charging more for less.

It is very expensive and I feel like the data is the only difference between sprout and others.

Chief Marketing Officer

The Smart Inbox feature is a huge time saver as it eliminates the need to log in to each platform individually.

I’d like to learn more about all the features Sprout offers

Senior Marketing Campaigns Lead

Founder

Then when it comes to social listening, it's very complex and not very helpful once it's setup properly either.

The ease with which I can pre-schedule posts and preview them as they will appear natively on each platform is nice.

I've used Sprout Social across multiple jobs and have always been happy with the product and their team.

There seem to be superior alternatives, that cost less, and are more customer friendly.

Occasionally, I have faced minor challenges when attempting to tag company names and locate users directly from the Sprout interface.

I really don’t have any negatives about the platform other that the price could be a bit better.

Administrator

The sales team is great at answering questions and making the sale. After the sale has been made it is difficult to receive timely responses and feedback.

Overall an awesome tool, however there are less expensive options that do very similar things

Digital Marketer

The product is very reliable compared to other social media marketing tools.

accountant

Overall, I think Sprout Social is a powerful tool that can help businesses and organizations manage social media more efficiently and effectively.

Their team is responsive and knowledgeable, always ready to assist with any issues or questions.

freelance content marketing strategist and writer

The guidance the platform offers for each channel, helping to select the right time, word length, keywords, etc. to ensure your post is best suited for each channel.

It's also expensive for being average at both of those core things.

Junior Designer

Because of its usability, high level of intuitiveness in its user interface, integrated functions, and established metrics for reports, Sprout Social is well-liked in my organization when managing social networks and all the content intended for them.

Pricing

Social Media Management

Data Reporting

Account Management

Reviewers indicate Sprout Social's post scheduling capabilities save significant time by allowing them to plan and schedule posts across multiple channels from a single platform. Users report they can schedule weeks or even months in advance, target different time zones, and optimize posting times for better engagement. They find the interface intuitive but mention a desire for improved visuals and occasional posting failures. Users appreciate submitting posts for team review and say Sprout Social simplifies managing content for multiple clients. Of the 35 Sprout Social users who gave detailed accounts of their use of Post Scheduling, 100% rated this feature as important or highly important.

Ease of Use

Content Publishing

Comments and Messages

Team Collaboration

Account connection frustrations

46% of reviewers feel negative about Account Management. Users report frequent issues with accounts disconnecting unexpectedly, requiring repeated logins or reconnections. They say managing multiple accounts can be cumbersome, with limitations on the number of profiles and occasional confusion around permissions or approvals. Reviewers mention that support for account-related problems is sometimes lacking, and changes in account management staff can disrupt continuity. Many find these challenges add unnecessary complexity to managing their social media presence.

Recurring technical glitches

79% of reviewers feel negative about Bugs and Issues. Users frequently report encountering glitches such as account disconnections, failed posts, inaccurate data, and inconsistent notifications. They say these technical problems disrupt workflows and sometimes require manual intervention or repeated troubleshooting. Reviewers mention that resolution times can be slow, and support responses often focus on workarounds rather than permanent fixes. Many feel that these recurring issues hinder their ability to rely on the platform for seamless social media management.

Sprout Social vs BigSpy Comparison (2026)

Sprout Social

BigSpy

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives