Sprout Social - 2024 Pricing, Features, Reviews, & Alternatives

Reviewers appreciate Sprout Social's post scheduling capabilities for its efficiency and time-saving benefits. They find it particularly valuable for managing multiple social media profiles and scheduling content in advance, which allows them to focus on community engagement. Users report that the capability helps in targeting different audiences at optimal times, enhancing engagement. They also highlight the ease of use and the ability to submit posts for review by team members. However, some users mention occasional issues with account unlinking and failed posts. Of the 31 Sprout Social users who gave detailed accounts of their use of Post Scheduling, 100% rated this feature as important or highly important.

Reviewers indicate that Sprout Social's automated publishing is a favorite aspect due to its simplicity and time-saving benefits. They appreciate being able to schedule posts across multiple channels from one platform, allowing them to focus on other business tasks. Users report that once scheduled, posts are published reliably, reducing the need for constant monitoring. However, some users have experienced issues with posts not going live as scheduled, which can be problematic for managing multiple accounts. Of the 22 Sprout Social users who gave detailed accounts of their use of Automated Publishing, 100% rated this feature as important or highly important.

Reviewers highlight Sprout Social's comprehensive reporting and analytics capabilities as a valuable aspect. They appreciate the in-depth reports, including monthly, quarterly, and yearly metrics, which help in monitoring campaign performance and making informed decisions. Users find the customizable dashboards and template reports useful for visualizing data and creating strategies. They also mention the ease of generating and downloading reports for clients. Some users feel the analytics section could offer easier recommendations. Of the 17 Sprout Social users who gave detailed accounts of their use of Reporting/Analytics, 100% rated this feature as important or highly important.

Reviewers find Sprout Social's multi-account management helpful for efficiently handling multiple social media accounts. They appreciate the ability to manage various clients and platforms from one dashboard, saving time and improving organization. Users report that it simplifies posting content across different channels and allows for role allocation within teams. They also highlight the convenience of managing cross-platform inboxes and notifications. However, some users mention the cost of adding extra accounts as a downside. Of the 20 Sprout Social users who gave detailed accounts of their use of Multi-Account Management, 95% rated this feature as important or highly important.