Synup vs Chatmeter

Semrush

Birdeye

Moz Pro

BrightLocal

SOCi

EXADS

Compare Synup and Chatmeter based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Moz Pro is a search engine optimization tool that allows companies to improve their rankings, increase traffic, and gain more visibility in search results.

Semrush SEO Toolkit contains more than 20 tools and reports to assist you in every step of your website SEO.

EXADS ad serving solutions are built with developers in mind every step of the way. EXADS Admin Panel provides a single interface for admins, advertisers and publishers to monitor and manage their online advertising and access a large range of features and automated optimizations.

With Synup, agencies streamline how they offer listings, reputation, social media, and other marketing services, while replacing five or more separate tools they need for managing their agency - like lead-gen, CRM, payments, and more

A/B Testing

Activity Dashboard

Alerts/Notifications

Automated Publishing

Billing & Invoicing

Calendar Management

Campaign Management

Client Management

Collaboration Tools

Commenting/Notes

Content Management

Customizable Branding

Dashboard

Data Synchronization

Document Management

Email Management

Keyword Rank Tracking

Keyword Research Tools

Listing Management

Localization Automation

Mapping

Monitoring

Multi-Account Management

Project Management

Project Tracking

Ratings/Reviews

Reporting & Statistics

Reporting/Analytics

Reputation Management

Resource Management

Response Management

Review Monitoring

SEO Audit

Social Media Monitoring

Task Management

Task Progress Tracking

Task Scheduling

Template Management

Third-Party Integrations

User Interaction Tracking

White Label

Widgets

Workflow Management

Synup

Web-based

Windows

Realtor

It definitely increased our local brand awareness leading to more customers and higher sales. It is super easy to use and fit in my budget.

Owner

After having to be  forceful, they said I could not cancel unless I paid a $300 cancellation. Not only does this platform not work,  their customer service is horrible.

Agency Ops Mgr

What they don't tell you is adding a filter to remove bad reviews, their core value prop, is a violation of Google's terms and conditions.

I tried to cancel this service over 5 times. They refused to cancel my service.

Warehouse Manager

Synup is great for so many things, from ensuring my business is found in all relevant search engines, to staying on top of social media presence and business reviews.

I absolutely love that Synup allows me the ability to manage multiple social media accounts in one central location.

Media and Content Developer

The ability to instantly claim, update, and maintain a solid list of online directories and have a quick result is what makes us a regular reseller of this product.

Customer service is also excellent at quickly replying to and acting on technical issues, and in many cases implementing substantial updates to see to those needs.

Synup allows us to measure and manage our digital presence across multiple channels. Synup’s unified listings management interface helps us to improve our ranking & leads.

Marketing manager

The learning curve may be slightly complex, but no more than its competitors.

Synup screenshot: An operating system for agencies to help them manage their entire customer lifecycle, from leads to payments.

Synup screenshot: Business Listing Management

Synup screenshot: Reputation Management

Synup screenshot: Social Media Management

Synup screenshot: Local Rank Tracking

Synup screenshot: SMB Leads

Synup screenshot: Sales Pipeline Management

Synup screenshot: Invoicing & Payments

Large Enterprises

Mid Size Business

Small Business

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale.

SOCi is an AI-driven platform designed for multi-location marketing that unifies workflows, data, and automation. The system features specialized tools including Genius Search for local visibility optimization, Genius Social for content calendar management, and Genius Reviews for automated review responses across all business locations.

BrightLocal is a dedicated platform to help marketing agencies and in-house marketers succeed at local SEO. Its powerful toolset includes local rank tracking, citation tracking, GMB auditing, local search auditing, and review management tools. Every report can be white-labeled.

Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time impact through relevant insights in critical moments that matter. Chatmeter understands the challenge

Benchmarking

Brand Tracking

Competitive Analysis

Conversion Tracking

Customer Engagement

Customer Journey Mapping

Customizable Templates

Data Visualization

Geocoding

Geofencing

Keyword Tracking

Location Tracking

Mobile Keywords

Multi-Location

Performance Metrics

Post Scheduling

Predictive Analytics

Real-Time Notifications

Review Notification

Review Request

Sentiment Analysis

SEO Management

Social Sharing

Chatmeter

Regional Manager

I  check the site almost daily and enjoy reading the wonderful positive reviews. If there are negative reviews it provides us the ability to respond quickly and address the concern.

Digital Marketing Strategist

Our customer success representative is really great and goes above and beyond to help us where she can. She responds very quickly and escalated our issues.

Marketing

Everyone I have worked with on the Chatmeter team has been a true professional, a great listener and incredibly helpful. The software itself is robust and easy to use.

CX specialist

Overall experience with the platform is great, very user friendly and the quality of the data is on point. Even better experience is with our account team.

Regional Marketing Director

Great tool for our teams and easy for them to understand their property reviews. We use the ChatExec feature as well and love it.

Marketing Coordinator

The customer service is amazing, and the product offerings are continuously getting better and broader.

Community Manager

I use it when I need to write a response to a review. Great software, somewhat new to it as I am not on here daily, been happy with it thus far.

Director of Marketing

It has been a pleasure to work with Chatmeter. I could not ask for a better response from their support staff.

I always get a great deal of vital information from their webinars and blog posts that is a huge help in continue to adapt our digital strategy.

Marketing and Training Coordinator

I like that with Chatmeter you are able to keep track and respond to your reviews from many different sources. Additionally, the social media functions are impressive.

Marketing Specialist

The drop down to pick dates and times could be laid out better. Having to click on the drop down arrow to hide the window is annoying.

Franchisee Owner

The inability to link all review platforms to Chatmeter for responding to reviews easily.

We struggle with the sources that pull from another source displaying the reviews correctly. For instance, if Bing uses Yelp as their review source, we oftentimes get 2 reviews instead of 1.

Analyst

Our comparisons with our competitors could be more detailed, but I understand there is limited trade knowledge.

Software Engineer

It definitely saved our time, money and efforts from buying many different tools or SaaS for the very same purpose.

Synup vs Chatmeter Comparison (2026)

Synup

Chatmeter

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives