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Synup Pricing, Features, Reviews and Alternatives

Synup product overview

Price starts from

No info

view pricing plans

What is Synup?

Synup helps businesses unlock the power of local marketing by improving brand awareness, customer acquisition, and sales results. Brands can enhance, distribute, analyze, and optimize their local content across all digital channels from a single place to be found and chosen by customers.

Key benefits of using Synup

Sync business and location data instantly across different sites.

Monitor interactions and receive notifications when customers leave reviews or social comments.

Integrated workflow enables users to respond back to reviews easily.

Integrated analytics allow users to track web rankings, traffic, and more.

Use widgets to manage website content, and display reputation data.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Phone Support

Email/Help Desk

Chat

24/7 (Live rep)

Training options

Live Online

Documentation

Synup pricing information

Value for money

3.7

Price starts from

No info

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money contenders

HubSpot Marketing Hub

Synup

Value for money

Synup features

Functionality

3.6

Total Features29 7 categories

Most valued features by users

Reporting/Analytics

Campaign Management

Reporting & Statistics

Content Management

Alerts/Notifications

Customizable Branding

Review Generation

Widgets

Synup users reviews

Overall rating

3.9

Positive reviews

71%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.2/10

Rating distribution

Read all reviews

Overall rating contenders

HubSpot Marketing Hub

Synup

Overall rating

Ashley S.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Just started but already seeing results

Reviewed 3 years ago

Pros

It is very easy to set up. I was able to set up each client, get their listings set correctly, and start review campaigns with just a few hours of work. Plus, they have a success coach that works with you to make sure you know how to use the software properly.

Cons

Nothing so far, but its only been a few weeks.

Anonymous Reviewer

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Simple tool for quick directory management

Reviewed 7 months ago

We use this product to help with one component of our local SEO service package. Customer service is also excellent at quickly replying to and acting on technical issues, and in many cases implementing substantial updates to see to those needs. They also are providing a large amount of white-label resources for customer education.

Pros

The ability to instantly claim, update, and maintain a solid list of online directories and have a quick result is what makes us a regular reseller of this product.

Cons

I would appreciate more versatility and details in the reports and analysis that the software is currently able to generate.

Anonymous Reviewer

Marketing and Advertising, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support

Share this review:

Synup is probably the worst software I've ever used.

Reviewed 2 years ago

Our overall experience with Synup has been exceptionally poor. We chose Synup to save time automating the NAP updates and review outreach process. Tl;dr - DO NOT buy this product. The reality turned out to be very different. First, the NAP process ran and the majority of the websites they check are either irrelevant or have such a low domain authority that it's barely worth the link and effort to...

Pros

Marginal time savings through automating the multi-site NAP checking process Support people are pleasant enough and seem to genuinely care (I speak with them weekly)

Cons

Confusing UI - very difficult to navigate Majority of websites they check have lower traffic or DA making it almost a waste of time to update DOES NOT AUTOMATE THE UPDATE PROCESS!! This was what we thought Synup did. File upload does not work (never once got this to work without asking their support) Way too expensive for the supposed value it provides Low conversion rate for outreach campaign Support team contradicts themselves by advising against a filtered campaign then do one themselves

Brant S.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend6/10

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Inexpensive product with lots of value but clunky interface

Reviewed a year ago

Pros

I still have clients who use the product. It is inexpensive and provides a lot of value for what it costs. If you need to update business listings, solicit reviews, get insights from their reports. The product does work well and does what it says. The customer service is also really good. When they add new services it is included in the price.

Cons

the interface is clunky and a lot of clients struggled to use it.

Zach I.

Marketing and Advertising, 1-10 employees

Used weekly for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Synup works and is cost effective

Reviewed 3 years ago

Synup easily allows me to monitor all reviews and never get surprised by a bad review. It automates all notification. It also improves SEO and tracks 50 keywords across Google Maps, Google, Bing and Yahoo. It is great to make instant updates across all my listings via API and then see the results of increases in phone calls and store visits

Pros

Great user interface, easy to manage listings via API, automate all review management, and give reporting to my clients and locations

Cons

review widget needs improvement and customer service was just ok until i got assigned a new account manager in NYC

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