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Synup

Online listings & reputations management

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Synup Pricing, Features, Reviews and Alternatives

Synup FAQs

Q. What type of pricing plans does Synup offer?

Synup has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of Synup?

Synup has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Synup support?

Synup supports the following languages:
English

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Q. Does Synup offer an API?

No, Synup does not have an API available.

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Q. What level of support does Synup offer?

Synup offers the following support options:
Phone Support, Email/Help Desk, Chat, 24/7 (Live rep)

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Synup product overview

What is Synup?

Synup helps businesses unlock the power of local marketing by improving brand awareness, customer acquisition, and sales results. Brands can enhance, distribute, analyze, and optimize their local content across all digital channels from a single place to be found and chosen by customers.

Key benefits of using Synup

  • Sync business and location data instantly across different sites.

  • Monitor interactions and receive notifications when customers leave reviews or social comments.

  • Integrated workflow enables users to respond back to reviews easily.

  • Integrated analytics allow users to track web rankings, traffic, and more.

  • Use widgets to manage website content, and display reputation data.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    24/7 (Live rep)

    Training options

    Live Online
    Documentation

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    Synup pricing information

    Value for money

    3.7

    /5

    7

    Starting from

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    Free trial
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    Value for money contenders

    Synup features

    Functionality

    3.6

    /5

    7

    Total features

    27

    8 categories

    Most valued features by users

    Reporting/Analytics
    Campaign Management
    Reporting & Statistics
    Customizable Branding
    Alerts/Notifications
    Content Management
    AB Testing
    Client Management

    Functionality contenders

    Synup users reviews

    Overall Rating

    3.9

    /5

    7

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.2/10
    Rating distribution

    5

    4

    3

    2

    1

    4

    1

    0

    1

    1

    Overall rating contenders

    AvatarImg
    AvatarImg

    Ashley S.

    Marketing and Advertising, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Just started but already seeing results

    Reviewed 4 years ago
    Pros

    It is very easy to set up. I was able to set up each client, get their listings set correctly, and start review campaigns with just a few hours of work. Plus, they have a success coach that works with you to make sure you know how to use the software properly.

    Cons

    Nothing so far, but its only been a few weeks.

    AR
    AvatarImg

    Verified reviewer

    Computer Software, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Simple tool for quick directory management

    Reviewed 2 years ago

    We use this product to help with one component of our local SEO service package. Customer service is also excellent at quickly replying to and acting on technical issues, and in many cases implementing substantial updates to see to those needs. They also are providing a large amount of white-label resources for customer education.

    Pros

    The ability to instantly claim, update, and maintain a solid list of online directories and have a quick result is what makes us a regular reseller of this product.

    Cons

    I would appreciate more versatility and details in the reports and analysis that the software is currently able to generate.

    AR
    AvatarImg

    Verified reviewer

    Marketing and Advertising, 1-10 employees

    Used weekly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Synup is probably the worst software I've ever used.

    Reviewed 3 years ago

    Our overall experience with Synup has been exceptionally poor. We chose Synup to save time automating the NAP updates and review outreach process. Tl;dr - DO NOT buy this product. The reality turned out to be very different. First, the NAP process ran and the majority of the websites they check are either irrelevant or have such a low domain authority that it's barely worth the link and effort to...

    Pros

    Marginal time savings through automating the multi-site NAP checking process Support people are pleasant enough and seem to genuinely care (I speak with them weekly)

    Cons

    Confusing UI - very difficult to navigate Majority of websites they check have lower traffic or DA making it almost a waste of time to update DOES NOT AUTOMATE THE UPDATE PROCESS!! This was what we thought Synup did. File upload does not work (never once got this to work without asking their support) Way too expensive for the supposed value it provides Low conversion rate for outreach campaign Support team contradicts themselves by advising against a filtered campaign then do one themselves

    BS
    AvatarImg

    Brant S.

    Marketing and Advertising, 1-10 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Inexpensive product with lots of value but clunky interface

    Reviewed 3 years ago
    Pros

    I still have clients who use the product. It is inexpensive and provides a lot of value for what it costs. If you need to update business listings, solicit reviews, get insights from their reports. The product does work well and does what it says. The customer service is also really good. When they add new services it is included in the price.

    Cons

    the interface is clunky and a lot of clients struggled to use it.

    ZI
    AvatarImg

    Zach I.

    Marketing and Advertising, 1-10 employees

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Synup works and is cost effective

    Reviewed 4 years ago

    Synup easily allows me to monitor all reviews and never get surprised by a bad review. It automates all notification. It also improves SEO and tracks 50 keywords across Google Maps, Google, Bing and Yahoo. It is great to make instant updates across all my listings via API and then see the results of increases in phone calls and store visits

    Pros

    Great user interface, easy to manage listings via API, automate all review management, and give reporting to my clients and locations

    Cons

    review widget needs improvement and customer service was just ok until i got assigned a new account manager in NYC

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