TrueReview vs ClientCircle

Trustpilot

Birdeye

Podium

EmployeeReferrals

Cognigy.AI

charles

Compare TrueReview and ClientCircle based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale.

A customer review management tool that brings businesses and consumers together through reviews.

Podium is an AI-powered platform that helps businesses manage and convert leads. The platform is designed for a range of industries, such as automotive, healthcare, home services, and retail. It includes a virtual assistant that can drive leads, schedule appointments, and market the business. The system consolidates leads from various channels, including phone calls, text messages, website forms, and third-party sources, into a unified AI-powered inbox.

TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback.

Activity Dashboard

Activity Tracking

AI/Machine Learning

Alerts/Notifications

Automated Responses

Brand Management

Campaign Management

Commenting/Notes

Communication Management

Customer Experience Management

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Email Management

Email Reminders

Engagement Tracking

Feedback Management

Keyword Tracking

Media Monitoring

Monitoring

Multi-Channel Campaigns

Multi-Location

Negative Feedback Management

Performance Metrics

Predictive Analytics

Ratings/Reviews

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Reminders

Reporting & Statistics

Reporting/Analytics

Response Management

Review Badge Management

Review Monitoring

Review Notification

Review Request

Review Sharing

Scoring

Search/Filter

Sentiment Analysis

SMS Messaging

Social Media Integration

Social Promotion

Social Sharing

Survey/Poll Management

Surveys & Feedback

Template Management

Third-Party Integrations

Visual Analytics

Website Integration

Widgets

TrueReview

Web-based

Accounting Manager

The tech support was great when I needed help. The program is very easy to use, which is always great.

Manager

I like the screening process where you have a chance to resolve a problem before a person negatively critiques you. I also like to easy format and AI option for responses.

Owner

We have been using this for quite some time and have great success with the amount of reviews that we have been getting.

Attorney

The customer service is very good. They respond promptly and are always willing to help.

president

Positive reviews help my business to grow and is pretty user friendly.

It helps me do all the work with so much to do in my business this is such a helpful tool.

Sales and Marketing Manager

We are enjoying the user-friendly experience, and the price for the package we chose is very competitive.

Incredibly easy to integrate with square using zapier. It was a huge win for my project.

Weight Loss Specialist

Overall I'm satisfied with true review in the ability to have customers write reviews.

We were fortunate to find TrueReview, had a intro call with [sensitive content hidden] to learn about their process and enrolled in their free trial. The interface is simple and user friendly.

VP Sales  Marketing

I have had 2 google meets where they offered amazing service. Another big plus is the value of the money to enhance your marketing.

IT Sales Admin

I like the ease of use and how simple it is to send review requests and respond to reviews.

The user experience for our customers. Very clean and easy to digest which I believe results in more review conversations.

owner

True Review is easy to integrate into your business. Capturing reviews are essential.

People are much more likely to leave a bad review and rarely take the time to leave a good review on their own. This is detrimental for a small business.

Marketing Manager

Currently that is no longer saved/auto populated.

The only con I would say is that there's no custom monthly plan for the amount of reviews sent out.

Real Estate Professional 

Limited features - whisked I could manage reviews as far as which ones gets sent to Google etc.

TrueReview screenshot: Effortlessly manage your reviews with an intuitive dashboard that provides a live feed of reviews from Google, Facebook, and TrueReview. Respond to reviews directly from the dashboard to stay engaged with your customers.

TrueReview screenshot: Track review trends, monitor ratings, manage customer feedback and gain valuable insights to improve your online reputation.

TrueReview screenshot: Boost your Google Listing ranking by responding to reviews in seconds with TrueReview’s powerful AI review response generator.

TrueReview screenshot: Convert your best reviews into striking visual posts. Customize fonts, colors, and layouts to match your brand and make testimonials stand out with our newest feature, Social Review Post Generator!

TrueReview screenshot: Manage reviews and performance for multiple locations across platforms from one centralized dashboard. Easily get a snapshot of each location’s online performance at a glance and see which teammates are assigned to specific locations.

TrueReview screenshot: Unique contact types and customization options give TrueReview customers an edge over other review request methods.

TrueReview screenshot: Collaborate with your team by inviting them to specific locations with limited access or as admins. Let teammates send review requests, and easily track their requests, engagement, and overall experience.

TrueReview screenshot: Get a clear view of how your customers respond to review requests with detailed interaction statuses, satisfaction scores, survey results, and direct customer feedback.

Freelancers

Large Enterprises

Mid Size Business

Small Business

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

Run a smart, data-driven referral program in just a fraction of the time you currently spend tracking referrals. Supercharge employee engagement in your program with gamification, campaigns, mobile referral tools, and more.

One platform to grow your agency. Made for insurance.

Batch Communications

Campaign Analytics

Chat/Messaging

Contact Management

Content Management

Customer History

Customer Segmentation

Email Marketing

For Customer Referrals

Gamification

Incentive Management

Lead Capture

Lead Engagement

Loyalty Program

Multi-Campaign

Multi-Channel Communication

Multi-Channel Marketing

Multi-Language

Personalization

Real-Time Reporting

Referral Templates

Referral Tracking

Rewards Management

ROI Tracking

SEO Management

Workflow Management

ClientCircle

Sales Coordinator

RocketReferrals does exactly what we need it to. There is logic built into the software to ensure the greatest success of the users/organizations using it.

Mahi is amazing - so patient and VERY detailed. SHe is part of the reason we love this product.

Master of Smooth Operations

The staff at Rocket Referrals have been so accommodating and responsive as I have have been learning to navigate all the amazing tools their portal offers.

We have enjoyed using rocket referrals. It has been a great tool for our business and helps us streamline the processes.

Agent

I really like hearing from my clients in a positive manner. I think they are seeing that we care about them, especially with the touchpoints RR has in place.

Consultant - Information Delivery

The portal is super easy to use, seamless and integrates well into the daily work. Customer service is top notch as well.

Partner

I love the product and had a great experience with my first call to customer support. I look forward to customizing our emails and utilizing the system to its fullest.

We have received multiple reviews on each platform as well. This is a great tool to gauge how your customers view your customer service, which is so important for customer retention.

Sales & Marketing Coordinator

I was unhappy with how few of our clients actually made referrals. We got quite a few reviews, but little to no referrals.

I really liked the ease of use, and how easy it was for our clients to send us testimonials and reviews.

We find RR a great resource to stay in contact with our clients and engage our staff. What we like: 1. Price, 2. no committment.

Managing Partner

Set it and forget it, and let your clients tell you how much they love you. It's truly the best marketing money we've spent period.

Its been a great experience for our business. We will continue to use.

I like the ease of use of this software so far.

Director of Operations

This is a thrid party integration that works seamlessly with our agency management software.

Assistant Account Manager

I'm having a hard time thinking of any cons for this product.

It doesn't sync with our management system...but that's hard to blame on Rocket Referrals.

Nothing really as of this review. We've had nothing but great experiences so far and no real negative comments.

TrueReview vs ClientCircle Comparison (2026)

TrueReview

ClientCircle

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives