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TrueReview Logo

Boost Your Reputation with Seamless Review Management

Table of Contents

TrueReview - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

TrueReview overview

Based on 155 verified user reviews

What is TrueReview?

TrueReview is a review management tool offering key features such as review monitoring, review request, negative feedback management, and a dashboard, among others.

Who uses TrueReview?

Reviews for TrueReview come from a wide variety of industries, including construction (14% of reviewers), real estate (12%), and automotive (8%). The most frequent use case for TrueReview cited by reviewers is review management (88% of reviewers).

Starting price

49flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Review Management

Client Reviews

Client Support

Leave a Review

Do you work for TrueReview? Manage this product listing

TrueReview’s user interface

Ease of use rating:

TrueReview reviews

Overall rating

5.0

/5

155

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.95/10
Rating distribution

5

4

3

2

1

150

5

0

0

0

Pros
“While the platform is effective overall, customization options for messaging and workflow automation can feel somewhat limited compared to more advanced reputation management systems.”
NA

Nnamdi A.

Director

“The automated review requests integrate smoothly into our workflow, saving staff time while improving our online reputation.”
NA

Nnamdi A.

Director

“I wish that you could have multiple users for free so that service people could send out a request to someone they helped over chat or phone.”
Verified reviewer profile picture

Chris C.

Marketing Manager

Cons
“Using Zip Alerts is another integration point that could fail, so TrueReview relies on the workflow portion via a third party.”
RZ

Reza Z.

President

“Expensive, tried locking me into a contract and left me feeling like we needed to keep our review requests in house, which was not what our company needed at the point of growth we were at.”
GM

Gina M.

Office Manager

“One main thing I do not like about True Review is the contract we have to get each customer to sign to be able to send SMS Message Review Links.”
TC

Tania C.

Customer Service

Who uses TrueReview?

Based on 155 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Construction
Law Practice
Real Estate
Medical Practice
Others

Use cases

Review Management
Reputation Management

TrueReview's key features

Most critical features, based on insights from TrueReview users:

Review notification
Response management
Campaign management
Social sharing

All TrueReview features

Features rating:

Activity dashboard
Activity tracking
AI/Machine learning
Alerts/Notifications
API
Automated responses
Brand management
Campaign management
Commenting/Notes
Communication management
CRM
CRM integration
Customer advocacy
Customer experience management
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Dashboard
Data import/export
Email management
Email reminders
Engagement tracking
Feedback management
Generative ai
Hashtag tracking
Keyword tracking
Media monitoring
Monitoring
Multi-Channel campaigns
Multi-Location
Negative feedback management
Performance metrics
Predictive analytics
Ratings/Reviews
Real-Time analytics
Real-Time data
Real-Time notifications
Reminders
Reporting/Analytics
Reporting & statistics
Response management
Review badge management
Review monitoring
Review notification
Review request
Review sharing
Scoring
Search/Filter
Sentiment analysis
SMS messaging
Social media integration
Social promotion
Social sharing
Survey/Poll management
Surveys & feedback
Template management
Third-Party integrations
Visual analytics
Website integration
Widgets

TrueReview alternatives

TrueReview logo

Starting from

49

Per month

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Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

TrueReview pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

49

Per month

Starter Annual

348

Per year

Small Business

99

Per month

Small Business Annual

708

Per year

Premium

299

Per month

Premium Annual

2,148

Per year

User opinions about TrueReview price and value

Value for money rating:

To see what individual users think of TrueReview's price and value, check out the review snippets below.

“While the platform is effective overall, customization options for messaging and workflow automation can feel somewhat limited compared to more advanced reputation management systems.”
NA

Nnamdi A.

Director

“The automated review requests integrate smoothly into our workflow, saving staff time while improving our online reputation.”
NA

Nnamdi A.

Director

TrueReview integrations (1)

Integrations rated by users

We looked at 155 user reviews to identify which products are mentioned as TrueReview integrations and how users feel about them.

Integration rating: 4.8 (15)

Automazione dei flussi di lavoro per collegare moduli esterni e database terzi.

Verified reviewer profile picture

Freweini T.

SEGRETARIA

Gmail logo
Gmail

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 3.0 (1)

It helps sync payroll and employee data with accounting, reducing manual data entry and keeping financial records more accurate.

SS

Sachin S.

Senior executive HR

Integration rating: 5.0 (1)

TrueReview customer support

What do users say about TrueReview customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of TrueReview customer support.

Widely noted by reviewers, TrueReview's customer support is fast, helpful, and consistently responsive across various channels.

A significant portion of users highlight the professionalism and friendliness of the support team, making problem-solving easy.

Support options

Email/help desk
Faqs/forum
Phone support
Chat
Knowledge base
24/7 (live rep)

Training options

Live online
Documentation
Videos

To see what individual users say about TrueReview's customer support, check out the review snippets below.

“Even when I couldn't figure something out, their customer service was so timely and helped me through it right away!”

RL

Richard L.

Director of Sales

“Ease of use and customer service is so helpful.”

Verified reviewer profile picture

Devan M.

Administrator

TrueReview FAQs

Q. Who are the typical users of TrueReview?

TrueReview has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises

These products have better value for money


Q. What is TrueReview used for?

🤩 Boost your Google reviews (or reviews on any platform) effortlessly with TrueReview! Sending SMS or email review requests is quick and easy, with no complicated setup required. 🚀 TrueReview tracks customer interactions with your review requests and sends automated follow-up emails to boost engagement, helping you gather even more reviews! 🤖 Simplify your workflow by connecting TrueReview with your CRM via Zapier or using our API. Automatically send review requests when payments are received, jobs are completed, or any other trigger your CRM supports. ✨ Respond to reviews with ease using our AI-powered Review Response Generator, which crafts personalized, thoughtful replies for you. ❤️ Turn your best reviews into stunning visual posts! Customize fonts, colors, and layouts to fit your brand and make your testimonials shine with our Social Review Post Generator.


Q. What level of support does TrueReview offer?

TrueReview offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base, 24/7 (Live rep)

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