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Last updated: April 2026

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424 software options

Brand Embassy logo

Social Customer Service Software

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Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email and AI-powered chatbot service at scale. We are implementation partner for popular channels like WhatsApp or Apple Business Chat.

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optimise-it logo

Enhancing customer service via live chat

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X-Livechat is a solution from Value Added Services within the Ströer X Group. With our chat software we improve your customer experience!

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Heyo logo

Cloud-based live chat software for businesses

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Heyo is a cloud-based live chat software that enables authentic customer conversations, allowing users to bookmark messages, proactively message customers, and more.

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Comapi logo

Communications platform as a service (CPaaS)

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Comapi is a cloud-based omnichannel communications solution which allows users to send, receive, and reply to emails, text messages, web chats, Twitter and Facebook messages, in-app messages, and more.

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Vatdi logo

AI chatbot platform for ecommerce websites

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Vatdi is an AI-powered chatbot solution designed for ecommerce platforms and websites. The software integrates with WordPress, WooCommerce, Shopify, and OpenCart, offering features such as automated customer support, order tracking, and lead capture capabilities. It utilizes Retrieval Augmented Generation technology to train on uploaded documents, product catalogs, and website content, enabling the chatbot to provide contextual responses in over ninety-five languages.

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eGain Superchat logo

Why chat when you can super chat?

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eGain Chat is a comprehensive live chat software that includes text chat, audio chat, video chat, and proactive chat capabilities, as well as chat via messaging channels like Apple Business Chat, Facebook Messenger, Google’s Business Messages, SMS, WhatsApp, in-app messaging, and others.

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Uptok logo

Offer video sessions on Shopify and other eCommerce stores

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Face-to-face video sessions with high-intent shoppers on your e-commerce store. Conduct demos, suggest products and offer discounts seamlessly with our Shopify app. The session stays connected from page to page. Ensures maximum face time between your salespeople and the most active shoppers.

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Optimy logo

Live chat solution designed to covert website visitors

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Turn more website browsers into buyers with Optimy's Live Chat Solution. Toggle between text and live video chat, co-browse and one-click connect with experts to increase sales.

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Whisbi logo

The power of Live Engagement

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Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

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KaraboAI logo

Enhancing Business Operations with AI Powered Chatbots

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KaraboAI provides AI-powered chatbots designed to streamline and enhance business operations. These intelligent chatbots, tailored for live support and website integration, improve productivity by automating customer interactions and facilitating seamless transactions.

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Glia logo

Personalized live customer experience & engagement

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Glia is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors.

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Chatiico logo

Enterprise Messaging Platform

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Chatiico is a web-based enterprise messaging application that allows companies to scale their customer conversations.

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Messaging Studio logo

Software for managing customer communication via Salesforce

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Messaging Studio is a cloud-based communication software designed for Salesforce tools that helps businesses manage customer interactions via a unified portal. The platform lets organizations define user permissions and assign different roles to notify members across teams about incoming customer messages.

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Cleed.ai logo

All-in-one AI Assistant to boost sales and customer care

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Cleed.ai is an AI-powered conversational assistant designed for e-commerce & corporate sites, acting as a digital salesperson that increases conversion and reduces customer service costs, providing a cutting edge & high-end customer experience.

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BoldDesk logo

Customer Service Software, Help Desk Software.

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BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

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Guest Guru logo

Streamlining Guest Communication, 24/7.

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24/7 Availability: Always on, ensuring no guest query goes unanswered.
Adaptive Learning: Refines responses with each interaction.
Seamless InteGuestGuru, your AI-powered assistant, manages guest inquiries around the clock, learns with each interaction, and integrates seamlessly with property tools.

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Umnico logo

Omnichannel communication platform

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Omnichannel messaging platform to raise sales & improve customer support effectivity.

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Rasa logo

Leading open-source conversational AI platform

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Leading conversational AI platform, allowing small teams and large enterprises to create superior AI assistants and chatbots and facilitate communication with customers.

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Provide Support logo

Live chat support & real-time website visitor monitoring

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Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer assistance proactively.

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Gnatta logo

AI Agents and omnichannel support, built for control

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Gnatta is an AI-powered customer service platform that brings all channels into one place. Combine workflows, real-time integrations, and AI Agents to automate processes, support teams, and resolve customer queries faster with full visibility and control.

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Intaker logo

AI-enabled conversational platform for lead conversion

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Intaker is an AI-enabled conversational platform that transforms lead conversion and client engagement. With fully automated, customizable chatbots and seamless integrations, Intaker helps law firms, home service companies, and local businesses capture, qualify, and retain clients on autopilot.

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Kipsu logo

Cloud-based customer communications management software

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Kipsu is a cloud-based customer communications management software designed to help airport operators and businesses in hospitality, retail, and higher education sectors engage with clients via various channels such as live chat, in-app messages, SMS, texts, over-the-top (OTT) messengers, and more.

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Watermelon logo

AI Agents for scalable, human-led customer conversations

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AI Agents that automate customer conversations, hand over to humans when needed, and work seamlessly with your existing tools.

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Inxide logo

Omnichannel Conversational AI Platform developed by Increso

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Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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SAP Conversational AI logo

Conversational AI and cahtbot platform

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SAP Conversational AI is an artificial intelligence-based software that can be deployed on mobile phones or web browsers. It allows users to interact with a chatbot to get answers to questions about business, and perform tasks like scheduling meetings or sending emails.

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