Bonterra Apricot vs Zeffy

DonorPerfect

Givebutter

Salesforce Service Cloud

Bonterra Penelope

GoFundMe

CaseWorthy

Compare Bonterra Apricot and Zeffy based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

Penelope by Athena Software is cloud-based case management software for human services and nonprofits. Ours is a secure and configurable client management system for social services with flexible reporting, smart forms, and a mobile client portal designed to improve the customer experience.

CaseWorthy is a scalable, purpose-built case management platform enabling community, human services, & government agencies to manage clients, complete intake, self-enrollment & service workflows, manage & send referrals, create & generate reports, manage individuals & groups agency-wide.

Bonterra Case Management is a solution for nonprofit organizations of any size that supports a secure case management database, along with a best practice library with forms and reports, a drag-and-drop form designer, volunteer and donor management tools, plus client tracking, and more.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Administrative Reporting

Alerts/Escalation

Alerts/Notifications

Appointment Management

Assessment Management

Attendance Management

Calendar Management

Case Management

Case Notes

Client Management

Client Portal

Collaboration Tools

Communication Management

Compliance Management

Contact Database

Contact Management

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard Creation

Data Collection

Data Import/Export

Document Management

Document Storage

Document Templates

Drag & Drop

Electronic Signature

Email Alerts

Event Scheduling

For Nonprofits

Forms Management

Goal Setting/Tracking

HIPAA Compliant

Member Database

Mobile Access

Multi-Location

Program Management

Progress Reports

Progress Tracking

Real-Time Analytics

Real-Time Reporting

Records Management

Referral Management

Referral Tracking

Registration Management

Reminders

Reporting & Statistics

Reporting/Analytics

Role-Based Permissions

Scheduling

Self Service Portal

SSL Security

Task Management

Task Scheduling

Time Tracking

Training Management

Volunteer Management

Workflow Management

Bonterra Apricot

Android

Web-based

Windows

iPad

iPhone

Director of Operations

It has been a pleasure working with Apricot. If you are a small organization moving from Access or Excel, this is an affordable good first step.

Director

Kudos to Apricot for designing a system that is flexible, powerful, and affordable.

National Project Coordinator

Having the capability to build graphics and bulletins on the fly is great for communicating importance/ sense of urgency with the data and goals.

Crisis Speicialist

I like that it is user friendly and it's very easy to find what you are looking for.

Easy to use and very friendly, great application and integrates well with other applications.

Director of Quality Improvement

We have received great customer service from our Advanced Support Consultant. I like that we can make changes to forms and implement new processes on our own.

Case Manager

New features: ability to sort services by date, type of service—so helpful. M very glad this was added.

Executive Director

I have also filed a complaint with the Texas Attorney General's office with this information. The price of this platform is very high considering there is no support.

Customer Service is amazing. Chat Help informative and available.

Shelter Manager

It was bad about not saving material and you had to put the same information in multiple times. It would freeze up a lot.

Work Incentives Coordinator

I like the ease of use and it is easy to learn.

Director of Client Services 

Customer Service is excellent through Manage services. They are always willing to make my problem so much better.

Director of Collective Impact

Easy built-in reporting interface, and really responsive tech support.

Although frustrating, this was digestible and perhaps the transition would work itself out. We recently learned that this isn't the only problem.

Program Manager

Hopefully in the near future we will see some AI integration.

Social Worker

At this point we continued to attempt to back out of our contract to no avail.

Operations Manager

We regularly experience glitches for no reason.

As it turns out, Social Solutions has now quadrupled its pricing model and so a system that used to cost about $6000 under CTK is now well over $20,000 under Social Solutions.

Bonterra Apricot screenshot: My Workspace in Apricot

Bonterra Apricot screenshot: Apricot Dashboard

Bonterra Apricot screenshot: Apricot Connect

Bonterra Apricot screenshot: Apricot Participant Profile

Bonterra Apricot screenshot: Apricot Schedule

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

GoFundMe (formerly known as CrowdRise) is an online fundraising tool for nonprofits, businesses, and events organizers, with tools for social fundraising, event planning, ticketing, donations management, custom landing page building, and more. The cloud-based solution was built specifically for nonprofit and event fundraisers.

Givebutter is a cloud-based, all-in-one fundraising platform for student organizations, sports teams, companies, and nonprofits which offers a range of tools for collecting donations online, running social peer-to-peer fundraising campaigns, selling tickets to fundraising events, and more

DonorPerfect helps nonprofits of every size streamline fundraising and centralize donor data in one flexible, all-in-one platform.
A CRM that empowers teams to collaborate, stay organized, and make data-driven decisions from anywhere, so your mission keeps moving forward.

Zeffy is the first and only zero-free fundraising platform. Sell tickets for your fundraising events, create donation and peer-to-peer campaigns, and manage donors and even memberships from an intuitive all-inclusive fundraising platform.

Accounting Integration

ACH Payment Processing

Auction Management

Campaign Analytics

Campaign Management

Campaign Planning

Contribution Tracking

Credit Card Processing

Customizable Branding

Dashboard

Donation Tracking

Donor Management

Dues Management

Electronic Payments

Email Management

Email Marketing

Email Reminders

Email Templates

Event Management

Event Ticketing

Fundraising Management

Membership Management

Mobile Giving

Online Forms

Online Giving

Payment Processing

Personalization

Pledge Management

Receipt Management

Recurring Giving

Recurring/Subscription Billing

Social Media Integration

Summary Reports

Third-Party Integrations

Zeffy

Linux

Tickets Committee Chairman

But, the benefits of Zeffy do not stop there. It is user-friendly, has all of the features we need, at this time, at least, and best of all, the customer service is excellent.

Digital Marketing & Communications Coordinator

She has been available to answer all of my questions, big or small and has been great to work with. I have and will continue to recommend SimplyK to my non-profit colleagues.

Co-Founder / Board Member / Volunteer

Simplyk has been a great partner for us and we are glad we are using them for our foundation.

I love that it's completely FREE. I like the simplicity of uploading "events" for sale and the ease of making changes to them.

It's not complicated and it is user friendly and it does whatever we need. I love the fact that those in charge of SimplyK are easy to connect with.

Office Manager

I absolutely love that there are no fees, all money earned goes directly to our non profit and we can use more funds to benefit the community.

Coordinator, Fundraising & Special Events

Using Simplyk has been a great experience, especially in saving us money but also in providing us with a great platform to do our fundraising.

We video conferenced and screened shared while they walked us through the process. They were polite, personable, patient and helpful.

Fundraising and Brand Development Manager

We liked that the program was free for us to use which purchasers like when participating in a fundraiser.

Churchwarden

Besides being free for non-profits, it was very easy to set up and integrate into our website. It offers a  comprehensive set of reports that simplify our accounting.

EXECUTIVE DIRECTOR

We like the simplicity of setting up and the fact that the product is free.

We use it for tickets sales, fundraising sales and registrations to events. We love the ease of use.

PTIO Treasurer

The biggest annoyance that we've run into is that once you sign up for a volunteer slot on an event, you can't change it.

Very customer friendly staff and overall an easy to use software.

Volunteer as Secretary on BoD

We appreciate the fee saving for our Non-Profit. For sure, the config and the integrations were handled very easily.

Manager

Some individuals struggled to sign up for the correct "Team.

I don't like the prompts in the response to purchasers email. I'd prefer if this was blank.

President CEO

This becomes a problem when I want to send an email via the contact option. I then have to go look for the people who said that they do not want to be on the mailing contact list.

Bonterra Apricot vs Zeffy Comparison (2026)

Bonterra Apricot

Zeffy

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives