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Award Force logo
4.8
179

Awards management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.9
Pros and Cons from Award Force users   
avatar
+15
Award Force has been quick to answer queries and address issues. They are also good at finding solutions that best suit our needs.
I do find it frustrating that specific features are not present in the software.
Its been perfect - speedy responses, excellent product that works really well for us and it has helped us increase our number of entries for the awards year on year.
I found it hard to visualise how to set up the system as a first time user, as there were no examples given for what I was looking for so the setup was a bit time consuming.
We were manually collecting/managing awards before award force - so award force was incredibly welcomed.
I DID ask if there was a file size limit for the upload (the answer is no) but I did not ask if the file sizes have an effect on the download.
The system looks amazing and is great value for money. The support team were great and always very happy to help.
In all honesty I have very little bad to say about the whole experience.
Award Force is by far the best awards and judging platform I have used. Once you understand it and how the modules integrate with each other, it is ridiculously smooth and easy to use.
Its ease of use in allowing users easy input. We use it for an Award program and in particular the judging aspect makes it extremely easy.
Very responsive support, great features and easy to implement and maintain.
This software really answers our needs with regards to the organisation of our Awards. It is userfriendly, easy to understand, and the user support is very professional.
Very responsive customer care team. Solved challenges in a timely fashion.
Ease of use for end users (contest entrants). Great set of tools to set up and use the contest judging component.
Relatively easy to navigate. Excellent customer service.
Also, their helpdesk/ticket centre and the sidebar for providing quick answers to questions are great.
The ease that entrants can create and submit their entries and the ease that we can track their progress and monitor incoming revenue.
We are currently using it for student grant proposals submissions and abstract submissions for events such Scholars Week, Posters at the Capitol, and several conferences.
Award Force has been quick to answer queries and address issues. They are also good at finding solutions that best suit our needs.
I do find it frustrating that specific features are not present in the software.
Its been perfect - speedy responses, excellent product that works really well for us and it has helped us increase our number of entries for the awards year on year.
I found it hard to visualise how to set up the system as a first time user, as there were no examples given for what I was looking for so the setup was a bit time consuming.
We were manually collecting/managing awards before award force - so award force was incredibly welcomed.
I DID ask if there was a file size limit for the upload (the answer is no) but I did not ask if the file sizes have an effect on the download.
The system looks amazing and is great value for money. The support team were great and always very happy to help.
In all honesty I have very little bad to say about the whole experience.
Award Force is by far the best awards and judging platform I have used. Once you understand it and how the modules integrate with each other, it is ridiculously smooth and easy to use.
Its ease of use in allowing users easy input. We use it for an Award program and in particular the judging aspect makes it extremely easy.
Very responsive support, great features and easy to implement and maintain.
This software really answers our needs with regards to the organisation of our Awards. It is userfriendly, easy to understand, and the user support is very professional.
Very responsive customer care team. Solved challenges in a timely fashion.
Ease of use for end users (contest entrants). Great set of tools to set up and use the contest judging component.
Relatively easy to navigate. Excellent customer service.
Also, their helpdesk/ticket centre and the sidebar for providing quick answers to questions are great.
The ease that entrants can create and submit their entries and the ease that we can track their progress and monitor incoming revenue.
We are currently using it for student grant proposals submissions and abstract submissions for events such Scholars Week, Posters at the Capitol, and several conferences.
Award Force has been quick to answer queries and address issues. They are also good at finding solutions that best suit our needs.
I do find it frustrating that specific features are not present in the software.
Its been perfect - speedy responses, excellent product that works really well for us and it has helped us increase our number of entries for the awards year on year.
I found it hard to visualise how to set up the system as a first time user, as there were no examples given for what I was looking for so the setup was a bit time consuming.
We were manually collecting/managing awards before award force - so award force was incredibly welcomed.
I DID ask if there was a file size limit for the upload (the answer is no) but I did not ask if the file sizes have an effect on the download.
The system looks amazing and is great value for money. The support team were great and always very happy to help.
In all honesty I have very little bad to say about the whole experience.
Award Force is by far the best awards and judging platform I have used. Once you understand it and how the modules integrate with each other, it is ridiculously smooth and easy to use.
Its ease of use in allowing users easy input. We use it for an Award program and in particular the judging aspect makes it extremely easy.
Very responsive support, great features and easy to implement and maintain.
This software really answers our needs with regards to the organisation of our Awards. It is userfriendly, easy to understand, and the user support is very professional.
Very responsive customer care team. Solved challenges in a timely fashion.
Ease of use for end users (contest entrants). Great set of tools to set up and use the contest judging component.
Relatively easy to navigate. Excellent customer service.
Also, their helpdesk/ticket centre and the sidebar for providing quick answers to questions are great.
The ease that entrants can create and submit their entries and the ease that we can track their progress and monitor incoming revenue.
We are currently using it for student grant proposals submissions and abstract submissions for events such Scholars Week, Posters at the Capitol, and several conferences.
Keela logo
4.3
270

Fundraising CRM that unifies fundraising and donor comms.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.0
    Customer support
    4.5
Pros and Cons from Keela users   
+15
An amazing product with great customer support always willing to help. Cannot recommend this enough as it has provided an overall great user experience.
This is hard to say, because I am sure that anything I am struggling with is user error, and not likely the software.
We were very happy with the ability to upload our previously accumulated data through the import tools. Self Help documents are thorough and the Support team are responsive, clear and concise.
The worst I have every experience with software company's.
Keela is a mid-range platform that is relatively easy to use, with many useful features and a commitment to continuous improvement that is second-to-none.
And there's something else: They (the entire team) seem to have such a customer service orientation that they LISTEN. And they aren't afraid to admit that something needs to change.
And the Contact Insights feature that identifies a donor's gift potential and suggests a gift range is simply brilliant.
The only feature missing is a built-in events platform however, EventBrite integrates with Keela. We did not find any other software that offered all the functionality in one place.
Love it so far and excited to continue integrating it into our regular workflows.
At the moment our biggest challenges with the software are: limitations in reporting, e-blast design features are limited and donor interactions are not able to be imported.
Keela is very user friendly, makes it easy to communicate with our donors and has great value for the cost.
I particularly liked the organization of all the different features and how they were easy to find. Keela allows you to save time and organize different contacts in your organization with tagging.
Overall, I am very pleased to use Keela. It is very useful in dairying task and jobs.
I have also been blown away by the awesome customer service when I have a question.
Keela's pricing structure was straightforward and fair. They didn't charge "by the user," like some vendors do.
As a smaller charity we are most impressed with the integrated features on Keela.
Keela is user friendly and produce great reports.
We are still learning and implementing the tool and it feels like it has a lot of more to offer as we continue to integrate it into our daily operation.
An amazing product with great customer support always willing to help. Cannot recommend this enough as it has provided an overall great user experience.
This is hard to say, because I am sure that anything I am struggling with is user error, and not likely the software.
We were very happy with the ability to upload our previously accumulated data through the import tools. Self Help documents are thorough and the Support team are responsive, clear and concise.
The worst I have every experience with software company's.
Keela is a mid-range platform that is relatively easy to use, with many useful features and a commitment to continuous improvement that is second-to-none.
And there's something else: They (the entire team) seem to have such a customer service orientation that they LISTEN. And they aren't afraid to admit that something needs to change.
And the Contact Insights feature that identifies a donor's gift potential and suggests a gift range is simply brilliant.
The only feature missing is a built-in events platform however, EventBrite integrates with Keela. We did not find any other software that offered all the functionality in one place.
Love it so far and excited to continue integrating it into our regular workflows.
At the moment our biggest challenges with the software are: limitations in reporting, e-blast design features are limited and donor interactions are not able to be imported.
Keela is very user friendly, makes it easy to communicate with our donors and has great value for the cost.
I particularly liked the organization of all the different features and how they were easy to find. Keela allows you to save time and organize different contacts in your organization with tagging.
Overall, I am very pleased to use Keela. It is very useful in dairying task and jobs.
I have also been blown away by the awesome customer service when I have a question.
Keela's pricing structure was straightforward and fair. They didn't charge "by the user," like some vendors do.
As a smaller charity we are most impressed with the integrated features on Keela.
Keela is user friendly and produce great reports.
We are still learning and implementing the tool and it feels like it has a lot of more to offer as we continue to integrate it into our daily operation.
An amazing product with great customer support always willing to help. Cannot recommend this enough as it has provided an overall great user experience.
This is hard to say, because I am sure that anything I am struggling with is user error, and not likely the software.
We were very happy with the ability to upload our previously accumulated data through the import tools. Self Help documents are thorough and the Support team are responsive, clear and concise.
The worst I have every experience with software company's.
Keela is a mid-range platform that is relatively easy to use, with many useful features and a commitment to continuous improvement that is second-to-none.
And there's something else: They (the entire team) seem to have such a customer service orientation that they LISTEN. And they aren't afraid to admit that something needs to change.
And the Contact Insights feature that identifies a donor's gift potential and suggests a gift range is simply brilliant.
The only feature missing is a built-in events platform however, EventBrite integrates with Keela. We did not find any other software that offered all the functionality in one place.
Love it so far and excited to continue integrating it into our regular workflows.
At the moment our biggest challenges with the software are: limitations in reporting, e-blast design features are limited and donor interactions are not able to be imported.
Keela is very user friendly, makes it easy to communicate with our donors and has great value for the cost.
I particularly liked the organization of all the different features and how they were easy to find. Keela allows you to save time and organize different contacts in your organization with tagging.
Overall, I am very pleased to use Keela. It is very useful in dairying task and jobs.
I have also been blown away by the awesome customer service when I have a question.
Keela's pricing structure was straightforward and fair. They didn't charge "by the user," like some vendors do.
As a smaller charity we are most impressed with the integrated features on Keela.
Keela is user friendly and produce great reports.
We are still learning and implementing the tool and it feels like it has a lot of more to offer as we continue to integrate it into our daily operation.
Blackbaud Raiser's Edge NXT logo
4.2
418

Cloud fundraising and relationship management for nonprofits

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.7
    Ease of use
    3.9
    Features
    4.1
    Customer support
    4.1
Pros and Cons from Blackbaud Raiser's Edge NXT users   
+15
Ease of use, integration with The Raiser's Edge database, easy to access via mobile devices, has a pleasant look and feel to the application. Overall, an excellent product.
Once, we had a problem with tax receipting. It ended up being an apostrophe that was causing the problem, but it took weeks to have Blackbaud's staff to figure it out.
I love the integration between all their different products, and Raiser's Edge is the nonprofit standard for database functionality; it's highly powerful and pretty easy to learn to use.
I dislike that there are so many add-on optional modules or things that integrate with Raiser's Edge. Sometimes, it can get costly; however, that is likely to be with any database.
Hands down, what I like best about working with Blackbaud is the customer service and support we receive. They have a fantastic support line, knowledge base, and training packages.
Adding to the frustration is that it looks completely different from the old version of the software.
This is definitely a nice product that does everything that it promises, and helps us keep track of all of our donors.
Hard to train other users on how to use with our systems.
The reliability of reports and its support staff. I like the gift processing and acknowledgement process as well.
We moved on and decided to cut ties with Raiser's Edge and Blackbaud due to the difficulty we had with the software.
I most love that this means they're using NXT much more (with smiles) and our fundraising operation and C-Suite is benefiting from it.
I used it at my prior organization; it was generally OK but when I moved to a different nonprofit, I was happy to engage DonorPerfect as our CRM (in a smaller organization).
I would recommend this software to a large or established non-profit that either brings in a lot of money (over $500k per annum), or is hoping to take fundraising "to the next level.
Ease of integration for the front line fundraisers.
I found it easy to learn and use the software. It was easy to manage the data.
Our primary reason for our conversion was the RENXT to Financial Edge/RENXT coordination. That alone has been a huge improvement for our organization.
The webview of RENXT gives my development team an easy to use interface that they can access from anywhere on their phones or tablets.
Overall, we like and dislike this product. We are learning to live with some of the quirks of it because the organizational tools for fundraising seem to be quite good for us.
Ease of use, integration with The Raiser's Edge database, easy to access via mobile devices, has a pleasant look and feel to the application. Overall, an excellent product.
Once, we had a problem with tax receipting. It ended up being an apostrophe that was causing the problem, but it took weeks to have Blackbaud's staff to figure it out.
I love the integration between all their different products, and Raiser's Edge is the nonprofit standard for database functionality; it's highly powerful and pretty easy to learn to use.
I dislike that there are so many add-on optional modules or things that integrate with Raiser's Edge. Sometimes, it can get costly; however, that is likely to be with any database.
Hands down, what I like best about working with Blackbaud is the customer service and support we receive. They have a fantastic support line, knowledge base, and training packages.
Adding to the frustration is that it looks completely different from the old version of the software.
This is definitely a nice product that does everything that it promises, and helps us keep track of all of our donors.
Hard to train other users on how to use with our systems.
The reliability of reports and its support staff. I like the gift processing and acknowledgement process as well.
We moved on and decided to cut ties with Raiser's Edge and Blackbaud due to the difficulty we had with the software.
I most love that this means they're using NXT much more (with smiles) and our fundraising operation and C-Suite is benefiting from it.
I used it at my prior organization; it was generally OK but when I moved to a different nonprofit, I was happy to engage DonorPerfect as our CRM (in a smaller organization).
I would recommend this software to a large or established non-profit that either brings in a lot of money (over $500k per annum), or is hoping to take fundraising "to the next level.
Ease of integration for the front line fundraisers.
I found it easy to learn and use the software. It was easy to manage the data.
Our primary reason for our conversion was the RENXT to Financial Edge/RENXT coordination. That alone has been a huge improvement for our organization.
The webview of RENXT gives my development team an easy to use interface that they can access from anywhere on their phones or tablets.
Overall, we like and dislike this product. We are learning to live with some of the quirks of it because the organizational tools for fundraising seem to be quite good for us.
Ease of use, integration with The Raiser's Edge database, easy to access via mobile devices, has a pleasant look and feel to the application. Overall, an excellent product.
Once, we had a problem with tax receipting. It ended up being an apostrophe that was causing the problem, but it took weeks to have Blackbaud's staff to figure it out.
I love the integration between all their different products, and Raiser's Edge is the nonprofit standard for database functionality; it's highly powerful and pretty easy to learn to use.
I dislike that there are so many add-on optional modules or things that integrate with Raiser's Edge. Sometimes, it can get costly; however, that is likely to be with any database.
Hands down, what I like best about working with Blackbaud is the customer service and support we receive. They have a fantastic support line, knowledge base, and training packages.
Adding to the frustration is that it looks completely different from the old version of the software.
This is definitely a nice product that does everything that it promises, and helps us keep track of all of our donors.
Hard to train other users on how to use with our systems.
The reliability of reports and its support staff. I like the gift processing and acknowledgement process as well.
We moved on and decided to cut ties with Raiser's Edge and Blackbaud due to the difficulty we had with the software.
I most love that this means they're using NXT much more (with smiles) and our fundraising operation and C-Suite is benefiting from it.
I used it at my prior organization; it was generally OK but when I moved to a different nonprofit, I was happy to engage DonorPerfect as our CRM (in a smaller organization).
I would recommend this software to a large or established non-profit that either brings in a lot of money (over $500k per annum), or is hoping to take fundraising "to the next level.
Ease of integration for the front line fundraisers.
I found it easy to learn and use the software. It was easy to manage the data.
Our primary reason for our conversion was the RENXT to Financial Edge/RENXT coordination. That alone has been a huge improvement for our organization.
The webview of RENXT gives my development team an easy to use interface that they can access from anywhere on their phones or tablets.
Overall, we like and dislike this product. We are learning to live with some of the quirks of it because the organizational tools for fundraising seem to be quite good for us.
Easy Board logo
4.8
21

The best way to manage a nonprofit or volunteer board

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    5.0
    Features
    4.8
    Customer support
    5.0
Pros and Cons from Easy Board users   
+7
M thrilled that we discovered Easy Board and love how intuitive the programming is.
No more copying hundreds of pages and mailing them.
Great customer service and friendly people to help and explain product.
It took no more than a couple hours to have the site up and running, invites sent and board members using the new site.
Easy Board is great for our organization because it provides an uncomplicated user experience and allows us the flexibility to grow and engage more stakeholders.
I love the ease of use and the simplicity of the software.
The team at Easy Board is incredibly responsive and helpful.
The entire process from start to finish has been perfect. Sensitive content hidden] was very patient with us, as it took a while before we were ready to sign up.
Excellent tool to manage Board Meetings - calendar function, build an agenda and attachments, and have Easy Board send notifications.
I especially appreciate the human aspect of getting onboarded with Easy Board.
M thrilled that we discovered Easy Board and love how intuitive the programming is.
No more copying hundreds of pages and mailing them.
Great customer service and friendly people to help and explain product.
It took no more than a couple hours to have the site up and running, invites sent and board members using the new site.
Easy Board is great for our organization because it provides an uncomplicated user experience and allows us the flexibility to grow and engage more stakeholders.
I love the ease of use and the simplicity of the software.
The team at Easy Board is incredibly responsive and helpful.
The entire process from start to finish has been perfect. Sensitive content hidden] was very patient with us, as it took a while before we were ready to sign up.
Excellent tool to manage Board Meetings - calendar function, build an agenda and attachments, and have Easy Board send notifications.
I especially appreciate the human aspect of getting onboarded with Easy Board.
M thrilled that we discovered Easy Board and love how intuitive the programming is.
No more copying hundreds of pages and mailing them.
Great customer service and friendly people to help and explain product.
It took no more than a couple hours to have the site up and running, invites sent and board members using the new site.
Easy Board is great for our organization because it provides an uncomplicated user experience and allows us the flexibility to grow and engage more stakeholders.
I love the ease of use and the simplicity of the software.
The team at Easy Board is incredibly responsive and helpful.
The entire process from start to finish has been perfect. Sensitive content hidden] was very patient with us, as it took a while before we were ready to sign up.
Excellent tool to manage Board Meetings - calendar function, build an agenda and attachments, and have Easy Board send notifications.
I especially appreciate the human aspect of getting onboarded with Easy Board.
DonorPerfect logo
4.6
1K

Online Fundraising Software for Nonprofits

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.7
Pros and Cons from DonorPerfect users   
avatar
+15
I like the great bio and dashboards too. The processing reports are easy-to-use and very helpful.
Bizarrely it didn't feel this was a focus for DonorPerfect, they tout having automatic processes but this wasn't entirely accurate. It was automatic, after you processed or did a few steps.
Love how organized it is and searching and reports capabilities. Love how quickly I can pull reports.
Reporting can be complicated and difficult even for experienced users. Events management is extremely difficult and complicated, and lacking a lot of features.
It is definitely user friendly. They also have a great customer service who is ready to chat and provide solutions for you when you need help.
The Change of Address (COA) feature that is an add-on completely messed up our database.
My overall experience was great since I raised funds for a great cause and it made me feel amazing to be of help to others.
The cost of the software is a little expensive. Also, integrating all your information from Quickbooks into DP is a little difficult.
If you set-up your system with having in mind the information you will like to pull in reports, then you will love the reporting as much as I do. The reports are very easy to create and understand.
I run a lot of reports and find the customer service reps to be knowledgeable, friendly, helpful and responsive. I think the quality of their customer service is far beyond other similar companies.
This software and all of its integrations are so easy to use and are excellent tools for our non-profit. They have great customer service.
We are constantly tweaking our process and determining how best to use DP to support those needs - it is amazing that I can do all of this myself without reyling on DP support.
I really like that user friendly, easy to use and streamlined from one the beginning to the end. I like how easy it is to navigate and implement the whole software to our small organization.
We have had great success in training new employees for the ease of use. It provides us with the pertinent reports as requested from our Development Team.
I love the customization that Donor Perfect allows. It's very user friendly as well.
We made the decision to swtich to donor perfect and we could not be happier. Donor Perfect is userfriendly for 3 times less in cost, literally.
I like how easily Donor Perfect integrates with Quickbooks.
Fantastic donor CRM, easy to use and reasonably priced.
I like the great bio and dashboards too. The processing reports are easy-to-use and very helpful.
Bizarrely it didn't feel this was a focus for DonorPerfect, they tout having automatic processes but this wasn't entirely accurate. It was automatic, after you processed or did a few steps.
Love how organized it is and searching and reports capabilities. Love how quickly I can pull reports.
Reporting can be complicated and difficult even for experienced users. Events management is extremely difficult and complicated, and lacking a lot of features.
It is definitely user friendly. They also have a great customer service who is ready to chat and provide solutions for you when you need help.
The Change of Address (COA) feature that is an add-on completely messed up our database.
My overall experience was great since I raised funds for a great cause and it made me feel amazing to be of help to others.
The cost of the software is a little expensive. Also, integrating all your information from Quickbooks into DP is a little difficult.
If you set-up your system with having in mind the information you will like to pull in reports, then you will love the reporting as much as I do. The reports are very easy to create and understand.
I run a lot of reports and find the customer service reps to be knowledgeable, friendly, helpful and responsive. I think the quality of their customer service is far beyond other similar companies.
This software and all of its integrations are so easy to use and are excellent tools for our non-profit. They have great customer service.
We are constantly tweaking our process and determining how best to use DP to support those needs - it is amazing that I can do all of this myself without reyling on DP support.
I really like that user friendly, easy to use and streamlined from one the beginning to the end. I like how easy it is to navigate and implement the whole software to our small organization.
We have had great success in training new employees for the ease of use. It provides us with the pertinent reports as requested from our Development Team.
I love the customization that Donor Perfect allows. It's very user friendly as well.
We made the decision to swtich to donor perfect and we could not be happier. Donor Perfect is userfriendly for 3 times less in cost, literally.
I like how easily Donor Perfect integrates with Quickbooks.
Fantastic donor CRM, easy to use and reasonably priced.
I like the great bio and dashboards too. The processing reports are easy-to-use and very helpful.
Bizarrely it didn't feel this was a focus for DonorPerfect, they tout having automatic processes but this wasn't entirely accurate. It was automatic, after you processed or did a few steps.
Love how organized it is and searching and reports capabilities. Love how quickly I can pull reports.
Reporting can be complicated and difficult even for experienced users. Events management is extremely difficult and complicated, and lacking a lot of features.
It is definitely user friendly. They also have a great customer service who is ready to chat and provide solutions for you when you need help.
The Change of Address (COA) feature that is an add-on completely messed up our database.
My overall experience was great since I raised funds for a great cause and it made me feel amazing to be of help to others.
The cost of the software is a little expensive. Also, integrating all your information from Quickbooks into DP is a little difficult.
If you set-up your system with having in mind the information you will like to pull in reports, then you will love the reporting as much as I do. The reports are very easy to create and understand.
I run a lot of reports and find the customer service reps to be knowledgeable, friendly, helpful and responsive. I think the quality of their customer service is far beyond other similar companies.
This software and all of its integrations are so easy to use and are excellent tools for our non-profit. They have great customer service.
We are constantly tweaking our process and determining how best to use DP to support those needs - it is amazing that I can do all of this myself without reyling on DP support.
I really like that user friendly, easy to use and streamlined from one the beginning to the end. I like how easy it is to navigate and implement the whole software to our small organization.
We have had great success in training new employees for the ease of use. It provides us with the pertinent reports as requested from our Development Team.
I love the customization that Donor Perfect allows. It's very user friendly as well.
We made the decision to swtich to donor perfect and we could not be happier. Donor Perfect is userfriendly for 3 times less in cost, literally.
I like how easily Donor Perfect integrates with Quickbooks.
Fantastic donor CRM, easy to use and reasonably priced.
Neon CRM logo
4.4
543

Designed for Growth and Built for Good.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.1
    Features
    4.2
    Customer support
    4.4
Pros and Cons from Neon CRM users   
avatar
+15
I think NeonCRM is a great value for the price. I've also had excellent interactions with their support team, who were very friendly and responsive.
Customer service was truly horrendous and ultimately drove us off the platform. Pretty unresponsive, no documentation, and then angry and aggressive when we complained.
Great tools for managing donor system- love the automatic thank you emails, donation forms, database, reporting, etc. Also love the ease of use with Events and Campaigns.
It is not only the volunteer module that we struggle with. In general we have a more limited capacity for pulling reports.
The software is great and we will continue to use it as we find that it is very helpful for what we are doing.
Fundamentally we struggle daily with reporting and customer service.
We moved from a large popular fundraising platform and we were excited about the abilities of Neon and how it would help us with donor stewardship.
I think the campaign email marketing part can be somewhat confusing.
They have some helpful dashboards that are great for quick tracking. The system is large and has some neat capabilities.
The set up person was great. Like any platform, you learn it and get used to it and it's very helpful.
We are very proud to partner with Neon One. Their business team is responsive and helpful.
Coming from Blackbuad and Raiser's Edge, it was really important to find a software that was user friendly and easy to learn. NeonCRM is that software.
We find it quick to respond when looking for records, generating reports, or soring data. It's also very capable at handling duplicate records and the searching is very good.
I also use webhooks, which are a great way to integrate into other systems.
Although I have only scratched the surface of its functionality, NEON has been great at doing just about everything I want it to (and when it does not, it is usually a help desk question away).
I'm a software developer in addition to volunteering to manage membership for my non-profit. The API functionality is easy to use and full featured.
Neon is inexpensive and easy to learn for the small nonprofit.
Overall we are very happy to NeonCRM. My one and only concern is the customer support and account management seems to be lacking a bit.
I think NeonCRM is a great value for the price. I've also had excellent interactions with their support team, who were very friendly and responsive.
Customer service was truly horrendous and ultimately drove us off the platform. Pretty unresponsive, no documentation, and then angry and aggressive when we complained.
Great tools for managing donor system- love the automatic thank you emails, donation forms, database, reporting, etc. Also love the ease of use with Events and Campaigns.
It is not only the volunteer module that we struggle with. In general we have a more limited capacity for pulling reports.
The software is great and we will continue to use it as we find that it is very helpful for what we are doing.
Fundamentally we struggle daily with reporting and customer service.
We moved from a large popular fundraising platform and we were excited about the abilities of Neon and how it would help us with donor stewardship.
I think the campaign email marketing part can be somewhat confusing.
They have some helpful dashboards that are great for quick tracking. The system is large and has some neat capabilities.
The set up person was great. Like any platform, you learn it and get used to it and it's very helpful.
We are very proud to partner with Neon One. Their business team is responsive and helpful.
Coming from Blackbuad and Raiser's Edge, it was really important to find a software that was user friendly and easy to learn. NeonCRM is that software.
We find it quick to respond when looking for records, generating reports, or soring data. It's also very capable at handling duplicate records and the searching is very good.
I also use webhooks, which are a great way to integrate into other systems.
Although I have only scratched the surface of its functionality, NEON has been great at doing just about everything I want it to (and when it does not, it is usually a help desk question away).
I'm a software developer in addition to volunteering to manage membership for my non-profit. The API functionality is easy to use and full featured.
Neon is inexpensive and easy to learn for the small nonprofit.
Overall we are very happy to NeonCRM. My one and only concern is the customer support and account management seems to be lacking a bit.
I think NeonCRM is a great value for the price. I've also had excellent interactions with their support team, who were very friendly and responsive.
Customer service was truly horrendous and ultimately drove us off the platform. Pretty unresponsive, no documentation, and then angry and aggressive when we complained.
Great tools for managing donor system- love the automatic thank you emails, donation forms, database, reporting, etc. Also love the ease of use with Events and Campaigns.
It is not only the volunteer module that we struggle with. In general we have a more limited capacity for pulling reports.
The software is great and we will continue to use it as we find that it is very helpful for what we are doing.
Fundamentally we struggle daily with reporting and customer service.
We moved from a large popular fundraising platform and we were excited about the abilities of Neon and how it would help us with donor stewardship.
I think the campaign email marketing part can be somewhat confusing.
They have some helpful dashboards that are great for quick tracking. The system is large and has some neat capabilities.
The set up person was great. Like any platform, you learn it and get used to it and it's very helpful.
We are very proud to partner with Neon One. Their business team is responsive and helpful.
Coming from Blackbuad and Raiser's Edge, it was really important to find a software that was user friendly and easy to learn. NeonCRM is that software.
We find it quick to respond when looking for records, generating reports, or soring data. It's also very capable at handling duplicate records and the searching is very good.
I also use webhooks, which are a great way to integrate into other systems.
Although I have only scratched the surface of its functionality, NEON has been great at doing just about everything I want it to (and when it does not, it is usually a help desk question away).
I'm a software developer in addition to volunteering to manage membership for my non-profit. The API functionality is easy to use and full featured.
Neon is inexpensive and easy to learn for the small nonprofit.
Overall we are very happy to NeonCRM. My one and only concern is the customer support and account management seems to be lacking a bit.
Clear Impact Scorecard logo
0

Funding performance management and reporting solution

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Reviews Sentiment
ic-pricetag

No reviews

Positive Reviews
ic-pricetag

No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from Clear Impact Scorecard users   
No pros & cons found
Congress Plus Advocacy logo
4.8
16

Cloud-based advocacy solution for connecting with lawmakers

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.4
    Features
    4.6
    Customer support
    5.0
Pros and Cons from Congress Plus Advocacy users   
avatar
avatar
+11
The ability to quickly and easily communicate with volunteers was fantastic, and the volunteers liked the ease of accessing their schedules and updates on their devices.
Congress Plus allows us to spend more time focusing on our advocacy campaigns than worrying about the logistics behind getting our messaging out.
It had a lot of versatility, was easy to use, and their customer service was excellent. I would recommend this to anyone looking for a good, easy to use platform without a bunch of unneeded frills.
It can be difficult to navigate all of the features on your own, but straightforward once given direction.
Support staff are super responsive and have been helpful in setting up special forms for BLM online commenting and more. Definitely the most functionality for the price compared to other services.
From 11th hour lobbying asks to Hill visits to congressional communications and action items, Congress Plus is unrivaled.
It seamlessly connects to all of our digital platforms, action systems and databases. It's updated regularly and the customer service is truly outstanding and responsive.
Any advocacy action software has a learning curve. However, the Soft Edge has what I would call second to none customer support which reduces this learning curve dramatically.
Overall, working with the Congress Plus Advocacy software and company at large has been great, and I would recommend the software to any organization considering it.
Super easy to set up and use for multiple types of advocacy campaigns including legislative (both federal and state) and administrative (government agencies, etc).
Congress Plus Advocacy nice arrow to have in your quiver.
The product is top-notch, and pricing is very competitive, and the customer service is impeccable.
The software is user friendly and intuitive, which makes it simple to train new staff. There are endless customization tools which makes the software nimble and adaptable to our organizations need.
This product is very easy to use, for both back-end users and our volunteers.
The ability to quickly and easily communicate with volunteers was fantastic, and the volunteers liked the ease of accessing their schedules and updates on their devices.
Congress Plus allows us to spend more time focusing on our advocacy campaigns than worrying about the logistics behind getting our messaging out.
It had a lot of versatility, was easy to use, and their customer service was excellent. I would recommend this to anyone looking for a good, easy to use platform without a bunch of unneeded frills.
It can be difficult to navigate all of the features on your own, but straightforward once given direction.
Support staff are super responsive and have been helpful in setting up special forms for BLM online commenting and more. Definitely the most functionality for the price compared to other services.
From 11th hour lobbying asks to Hill visits to congressional communications and action items, Congress Plus is unrivaled.
It seamlessly connects to all of our digital platforms, action systems and databases. It's updated regularly and the customer service is truly outstanding and responsive.
Any advocacy action software has a learning curve. However, the Soft Edge has what I would call second to none customer support which reduces this learning curve dramatically.
Overall, working with the Congress Plus Advocacy software and company at large has been great, and I would recommend the software to any organization considering it.
Super easy to set up and use for multiple types of advocacy campaigns including legislative (both federal and state) and administrative (government agencies, etc).
Congress Plus Advocacy nice arrow to have in your quiver.
The product is top-notch, and pricing is very competitive, and the customer service is impeccable.
The software is user friendly and intuitive, which makes it simple to train new staff. There are endless customization tools which makes the software nimble and adaptable to our organizations need.
This product is very easy to use, for both back-end users and our volunteers.
The ability to quickly and easily communicate with volunteers was fantastic, and the volunteers liked the ease of accessing their schedules and updates on their devices.
Congress Plus allows us to spend more time focusing on our advocacy campaigns than worrying about the logistics behind getting our messaging out.
It had a lot of versatility, was easy to use, and their customer service was excellent. I would recommend this to anyone looking for a good, easy to use platform without a bunch of unneeded frills.
It can be difficult to navigate all of the features on your own, but straightforward once given direction.
Support staff are super responsive and have been helpful in setting up special forms for BLM online commenting and more. Definitely the most functionality for the price compared to other services.
From 11th hour lobbying asks to Hill visits to congressional communications and action items, Congress Plus is unrivaled.
It seamlessly connects to all of our digital platforms, action systems and databases. It's updated regularly and the customer service is truly outstanding and responsive.
Any advocacy action software has a learning curve. However, the Soft Edge has what I would call second to none customer support which reduces this learning curve dramatically.
Overall, working with the Congress Plus Advocacy software and company at large has been great, and I would recommend the software to any organization considering it.
Super easy to set up and use for multiple types of advocacy campaigns including legislative (both federal and state) and administrative (government agencies, etc).
Congress Plus Advocacy nice arrow to have in your quiver.
The product is top-notch, and pricing is very competitive, and the customer service is impeccable.
The software is user friendly and intuitive, which makes it simple to train new staff. There are endless customization tools which makes the software nimble and adaptable to our organizations need.
This product is very easy to use, for both back-end users and our volunteers.
CharityTracker logo
4.5
1K

Affordable, Cloud-Based, Case Management Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.5
Pros and Cons from CharityTracker users   
avatar
avatar
avatar
+15
Charity Tracker has been a great asset to our non profit organization. I have recommended it to other facilities with similar programs.
Some of the features are blurry and look oldschool.
I like the barcode scanner component, it makes it really easy to find clients. I also like the way it integrates with all of the other charities in the community and helps us coordinate.
I am a mobile connoisseur and primary use a phone for most things. It is very annoying scrolling and resizing pages to read each part.
I like the ability to be able to track my events, the mobile access, and the ease of use and functionality.
No- I think we get what we need out of the software.
I really like how affordable to use it and it is very user friendly.
Once in a while the search will start acting up in strange ways. Sometimes the search won't have things pop up even though it should.
Overall, it is a great product for donor database, and can really help the efficiency of the organization.
CharityTracker was very easy for me to use and is very handy to have when I need to look up resources for others. The Support Team is the greatest.
One great thing is we can edit the patrons information easily. It connects with other like charity organizations in our area.
It made the donation site my company situp go so smooth and easy. They want to help assist people in paying their bills.
The organization has been able to help hundreds of families and been able to know which families have already been assisted and who we need to help next.
Very well organized with a clean and easy-to-learn user interface. Helps our collaboration with partner facilities co-managing clients/patients.
Great Software and the Awesome Price is a BONUS.
I like that this software is easy to navigate. I can easily find what I am looking for when using this software.
Overal Charity Tracker is a really good product for low budgets.
I would say I wish others in the community jumped on board. I have seen the needs of others posted on the boards and I'm able to put a word out as well.
Charity Tracker has been a great asset to our non profit organization. I have recommended it to other facilities with similar programs.
Some of the features are blurry and look oldschool.
I like the barcode scanner component, it makes it really easy to find clients. I also like the way it integrates with all of the other charities in the community and helps us coordinate.
I am a mobile connoisseur and primary use a phone for most things. It is very annoying scrolling and resizing pages to read each part.
I like the ability to be able to track my events, the mobile access, and the ease of use and functionality.
No- I think we get what we need out of the software.
I really like how affordable to use it and it is very user friendly.
Once in a while the search will start acting up in strange ways. Sometimes the search won't have things pop up even though it should.
Overall, it is a great product for donor database, and can really help the efficiency of the organization.
CharityTracker was very easy for me to use and is very handy to have when I need to look up resources for others. The Support Team is the greatest.
One great thing is we can edit the patrons information easily. It connects with other like charity organizations in our area.
It made the donation site my company situp go so smooth and easy. They want to help assist people in paying their bills.
The organization has been able to help hundreds of families and been able to know which families have already been assisted and who we need to help next.
Very well organized with a clean and easy-to-learn user interface. Helps our collaboration with partner facilities co-managing clients/patients.
Great Software and the Awesome Price is a BONUS.
I like that this software is easy to navigate. I can easily find what I am looking for when using this software.
Overal Charity Tracker is a really good product for low budgets.
I would say I wish others in the community jumped on board. I have seen the needs of others posted on the boards and I'm able to put a word out as well.
Charity Tracker has been a great asset to our non profit organization. I have recommended it to other facilities with similar programs.
Some of the features are blurry and look oldschool.
I like the barcode scanner component, it makes it really easy to find clients. I also like the way it integrates with all of the other charities in the community and helps us coordinate.
I am a mobile connoisseur and primary use a phone for most things. It is very annoying scrolling and resizing pages to read each part.
I like the ability to be able to track my events, the mobile access, and the ease of use and functionality.
No- I think we get what we need out of the software.
I really like how affordable to use it and it is very user friendly.
Once in a while the search will start acting up in strange ways. Sometimes the search won't have things pop up even though it should.
Overall, it is a great product for donor database, and can really help the efficiency of the organization.
CharityTracker was very easy for me to use and is very handy to have when I need to look up resources for others. The Support Team is the greatest.
One great thing is we can edit the patrons information easily. It connects with other like charity organizations in our area.
It made the donation site my company situp go so smooth and easy. They want to help assist people in paying their bills.
The organization has been able to help hundreds of families and been able to know which families have already been assisted and who we need to help next.
Very well organized with a clean and easy-to-learn user interface. Helps our collaboration with partner facilities co-managing clients/patients.
Great Software and the Awesome Price is a BONUS.
I like that this software is easy to navigate. I can easily find what I am looking for when using this software.
Overal Charity Tracker is a really good product for low budgets.
I would say I wish others in the community jumped on board. I have seen the needs of others posted on the boards and I'm able to put a word out as well.
Bonterra Guided Fundraising logo
4.7
663

Fundraising software for small nonprofit organizations

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Bonterra Guided Fundraising users   
+15
We absolutely loved the onboarding support and the monthly support we are receiving. We love how there is the opportunity to ask a question by clicking the chat box.
What’s worse is that we discovered this accidentally, they already know about it because of complaints, and don’t seem interested in fixing it.
The best part of Network for Good is the ease of use. The built-in information tips and help guide you every step of the way.
I was getting advice from too many people -- but the advice consisted of links to things that made no sense at all to me. I complained somewhat loudly about this issue.
I smile thinking about where we will be at this time next year because I know the Network for Good team will continue to coach and encourage us on towards excellence in the fundraising field.
If I had one complaint it's that the one-on-one training sessions are 30 minutes rather than 45 or 60 minutes.
My organization really benefits from the donor management that Network for Good provides. We're able to keep track of donation history as well as divide the donors into different segments as needed.
Having the time to sit down and actually get to learn and use this new tool has proven difficult.
All donations done via Facebook and our organization donation web page, are automatically added into Network for Good. The software is very user friendly to enter donations.
You need to know this - the customer service we've received from Network For Good is AMAZING.
The support during implementation and the continued support has been excellent. As someone who selected, implemented and supported software for a very large healthcare organization.
The reporting feature in Network For Good is intuitive and easy to use and integration with Neon was nearly seamless.
I like how acknowledgement letters are integrated into the program to ensure we thank our donors in a timely fashion.
Network for Good is intuitive and easy to use. I created my first fundraising campaign in a matter of minutes, and have now raised almost $20,000 with 4 total campaigns in the first 10 weeks.
And the customer service is out of this world. I also like that NFG is the software connected to Facebook and other social media platforms for their giving (like birthday fundraisers).
Network for Good's donor database software is very reasonably priced, reliable, intuitive, and easy to navigate. Reports are very easy to create, functional, and nicely formatted.
The software is intuitive, but if I ever need help, the customer service is superior. Someone is always available almost immediately.
Reasons we selected the software were it automatically generates a receipt to donors that donate online; it was easy to set up; and the cost was reasonable.
We absolutely loved the onboarding support and the monthly support we are receiving. We love how there is the opportunity to ask a question by clicking the chat box.
What’s worse is that we discovered this accidentally, they already know about it because of complaints, and don’t seem interested in fixing it.
The best part of Network for Good is the ease of use. The built-in information tips and help guide you every step of the way.
I was getting advice from too many people -- but the advice consisted of links to things that made no sense at all to me. I complained somewhat loudly about this issue.
I smile thinking about where we will be at this time next year because I know the Network for Good team will continue to coach and encourage us on towards excellence in the fundraising field.
If I had one complaint it's that the one-on-one training sessions are 30 minutes rather than 45 or 60 minutes.
My organization really benefits from the donor management that Network for Good provides. We're able to keep track of donation history as well as divide the donors into different segments as needed.
Having the time to sit down and actually get to learn and use this new tool has proven difficult.
All donations done via Facebook and our organization donation web page, are automatically added into Network for Good. The software is very user friendly to enter donations.
You need to know this - the customer service we've received from Network For Good is AMAZING.
The support during implementation and the continued support has been excellent. As someone who selected, implemented and supported software for a very large healthcare organization.
The reporting feature in Network For Good is intuitive and easy to use and integration with Neon was nearly seamless.
I like how acknowledgement letters are integrated into the program to ensure we thank our donors in a timely fashion.
Network for Good is intuitive and easy to use. I created my first fundraising campaign in a matter of minutes, and have now raised almost $20,000 with 4 total campaigns in the first 10 weeks.
And the customer service is out of this world. I also like that NFG is the software connected to Facebook and other social media platforms for their giving (like birthday fundraisers).
Network for Good's donor database software is very reasonably priced, reliable, intuitive, and easy to navigate. Reports are very easy to create, functional, and nicely formatted.
The software is intuitive, but if I ever need help, the customer service is superior. Someone is always available almost immediately.
Reasons we selected the software were it automatically generates a receipt to donors that donate online; it was easy to set up; and the cost was reasonable.
We absolutely loved the onboarding support and the monthly support we are receiving. We love how there is the opportunity to ask a question by clicking the chat box.
What’s worse is that we discovered this accidentally, they already know about it because of complaints, and don’t seem interested in fixing it.
The best part of Network for Good is the ease of use. The built-in information tips and help guide you every step of the way.
I was getting advice from too many people -- but the advice consisted of links to things that made no sense at all to me. I complained somewhat loudly about this issue.
I smile thinking about where we will be at this time next year because I know the Network for Good team will continue to coach and encourage us on towards excellence in the fundraising field.
If I had one complaint it's that the one-on-one training sessions are 30 minutes rather than 45 or 60 minutes.
My organization really benefits from the donor management that Network for Good provides. We're able to keep track of donation history as well as divide the donors into different segments as needed.
Having the time to sit down and actually get to learn and use this new tool has proven difficult.
All donations done via Facebook and our organization donation web page, are automatically added into Network for Good. The software is very user friendly to enter donations.
You need to know this - the customer service we've received from Network For Good is AMAZING.
The support during implementation and the continued support has been excellent. As someone who selected, implemented and supported software for a very large healthcare organization.
The reporting feature in Network For Good is intuitive and easy to use and integration with Neon was nearly seamless.
I like how acknowledgement letters are integrated into the program to ensure we thank our donors in a timely fashion.
Network for Good is intuitive and easy to use. I created my first fundraising campaign in a matter of minutes, and have now raised almost $20,000 with 4 total campaigns in the first 10 weeks.
And the customer service is out of this world. I also like that NFG is the software connected to Facebook and other social media platforms for their giving (like birthday fundraisers).
Network for Good's donor database software is very reasonably priced, reliable, intuitive, and easy to navigate. Reports are very easy to create, functional, and nicely formatted.
The software is intuitive, but if I ever need help, the customer service is superior. Someone is always available almost immediately.
Reasons we selected the software were it automatically generates a receipt to donors that donate online; it was easy to set up; and the cost was reasonable.
Bonterra Development + Digital logo
4.6
110

Powerful tools and workflows for nonprofit fundraising pros

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.3
Pros and Cons from Bonterra Development + Digital users   
avatar
avatar
avatar
+15
We were excited to find all of the assets as part of EveryAction that would allow us to engage with our donors, advocates, pet passionate people and pet parents in a very different way.
Their responses to our questions were ambiguous, unhelpful and mostly petty. If I could, I would blast how horrible EA is to everyone I know.
But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team.
No graphics, so display can be somewhat intimidating.
We're excited about the development of automations and would love to see an option to include steps like texting or removing activist codes as well based on meeting search criteria.
Account model is limited = orgs vs. people vs. businesses. Campaign and event hierarchy and construct is confusing.
They also have some cool twitter and email integrations that make it really easy to create online actions for people to take and helps us engage our volunteer base more effectively.
It's sometimes difficult to know how we could get more in-depth advice over the phone or zoom from EveryAction. Also the add-ons get quite pricey.
It's easy to figure out how to use it and the help center is useful.
As flexible as it is, it can be difficult to know which parameters affect which queries. EveryAction is the gold standard, and it's great when there is already a power user on the team.
I have had a fabulous experience working with everyone at Every Action. Their support staff are knowledgeable about the tools and quick to respond.
This software greatly enhances the ability to store & organize large amounts of information and retrieve with ease.
It was our organization's first-ever donor database and an excellent investment for our team in our early days.
I like that EveryAction is very intuitive and easy to learn.
They are always quick to resolve any issues. And, they are constantly hosting trainings and finding ways for you to make use of your software.
EveryAction is a great, albeit expensive, CRM that arguably justifies its costs. Its support team is reliable, helpful, and prompt.
The interface is quite intuitive and easy to learn the more time you spend with it.
Integration was easy and the product is generally not difficult to use. Especially now that they've added drag -and-drop functionality for the emails.
We were excited to find all of the assets as part of EveryAction that would allow us to engage with our donors, advocates, pet passionate people and pet parents in a very different way.
Their responses to our questions were ambiguous, unhelpful and mostly petty. If I could, I would blast how horrible EA is to everyone I know.
But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team.
No graphics, so display can be somewhat intimidating.
We're excited about the development of automations and would love to see an option to include steps like texting or removing activist codes as well based on meeting search criteria.
Account model is limited = orgs vs. people vs. businesses. Campaign and event hierarchy and construct is confusing.
They also have some cool twitter and email integrations that make it really easy to create online actions for people to take and helps us engage our volunteer base more effectively.
It's sometimes difficult to know how we could get more in-depth advice over the phone or zoom from EveryAction. Also the add-ons get quite pricey.
It's easy to figure out how to use it and the help center is useful.
As flexible as it is, it can be difficult to know which parameters affect which queries. EveryAction is the gold standard, and it's great when there is already a power user on the team.
I have had a fabulous experience working with everyone at Every Action. Their support staff are knowledgeable about the tools and quick to respond.
This software greatly enhances the ability to store & organize large amounts of information and retrieve with ease.
It was our organization's first-ever donor database and an excellent investment for our team in our early days.
I like that EveryAction is very intuitive and easy to learn.
They are always quick to resolve any issues. And, they are constantly hosting trainings and finding ways for you to make use of your software.
EveryAction is a great, albeit expensive, CRM that arguably justifies its costs. Its support team is reliable, helpful, and prompt.
The interface is quite intuitive and easy to learn the more time you spend with it.
Integration was easy and the product is generally not difficult to use. Especially now that they've added drag -and-drop functionality for the emails.
We were excited to find all of the assets as part of EveryAction that would allow us to engage with our donors, advocates, pet passionate people and pet parents in a very different way.
Their responses to our questions were ambiguous, unhelpful and mostly petty. If I could, I would blast how horrible EA is to everyone I know.
But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team.
No graphics, so display can be somewhat intimidating.
We're excited about the development of automations and would love to see an option to include steps like texting or removing activist codes as well based on meeting search criteria.
Account model is limited = orgs vs. people vs. businesses. Campaign and event hierarchy and construct is confusing.
They also have some cool twitter and email integrations that make it really easy to create online actions for people to take and helps us engage our volunteer base more effectively.
It's sometimes difficult to know how we could get more in-depth advice over the phone or zoom from EveryAction. Also the add-ons get quite pricey.
It's easy to figure out how to use it and the help center is useful.
As flexible as it is, it can be difficult to know which parameters affect which queries. EveryAction is the gold standard, and it's great when there is already a power user on the team.
I have had a fabulous experience working with everyone at Every Action. Their support staff are knowledgeable about the tools and quick to respond.
This software greatly enhances the ability to store & organize large amounts of information and retrieve with ease.
It was our organization's first-ever donor database and an excellent investment for our team in our early days.
I like that EveryAction is very intuitive and easy to learn.
They are always quick to resolve any issues. And, they are constantly hosting trainings and finding ways for you to make use of your software.
EveryAction is a great, albeit expensive, CRM that arguably justifies its costs. Its support team is reliable, helpful, and prompt.
The interface is quite intuitive and easy to learn the more time you spend with it.
Integration was easy and the product is generally not difficult to use. Especially now that they've added drag -and-drop functionality for the emails.
Agilon One Donor CRM logo
4.1
48

Customer relationship management & fundraising solution

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    3.8
    Features
    4.0
    Customer support
    4.7
Pros and Cons from Agilon One Donor CRM users   
+13
Customer service ranks at the top for me. Agilon has always exceeded expectations in providing help in a friendly, courteous, prompt and positive way.
Also non data entry staff refuse to learn the product and they complain about it not working.
The best thing about this software is truly the support you get from the Agilon staff because if you have an issue, they will do whatever they can to remedy it. Their daily Helpdesk is fantastic.
In our organization, lack of quality control in terms of data entry made the database prone with errors. Garbage in and garbage out.
They have a wide variety of functionality, especially with report distribution and validation of new data coming into the system, which I truly love. Data entry processes are clean and easy to follow.
No API, and the built-in support for querying is cumbersome, unintuitive, and enough of a pain to work with that I just dig into the database directly for our reporting.
This software is very user friendly and allows for excellent customization.
The email production software is a little clunky. It is frustrating that the page doesn't move with the user (the WYSIWYG tool bar) and dropping images into place can be a challenge.
I enjoy working with it. I am so glad we got off DB2 and on to SQL.
Selection Wizard is hard to understand and use compared to other reporting tools.
The flexibility that is built into the software is amazing.
Our operations has had several work-arounds that are now built-in features, so transitioning back to these has given us some short-term pain.
The interface is clean and easy to use. Manage donor and alumni data effectively.
Overall, I think it's a great system with a lot of capabilities. It works well for both Foundations and Alumni Associations.
Always helpful in suggesting different ways to accomplish your goals.
Easy to use, easy to integrate with Oracle. Vendor was exceptional in providing support, assistance, and migration to newer versions.
Customer service ranks at the top for me. Agilon has always exceeded expectations in providing help in a friendly, courteous, prompt and positive way.
Also non data entry staff refuse to learn the product and they complain about it not working.
The best thing about this software is truly the support you get from the Agilon staff because if you have an issue, they will do whatever they can to remedy it. Their daily Helpdesk is fantastic.
In our organization, lack of quality control in terms of data entry made the database prone with errors. Garbage in and garbage out.
They have a wide variety of functionality, especially with report distribution and validation of new data coming into the system, which I truly love. Data entry processes are clean and easy to follow.
No API, and the built-in support for querying is cumbersome, unintuitive, and enough of a pain to work with that I just dig into the database directly for our reporting.
This software is very user friendly and allows for excellent customization.
The email production software is a little clunky. It is frustrating that the page doesn't move with the user (the WYSIWYG tool bar) and dropping images into place can be a challenge.
I enjoy working with it. I am so glad we got off DB2 and on to SQL.
Selection Wizard is hard to understand and use compared to other reporting tools.
The flexibility that is built into the software is amazing.
Our operations has had several work-arounds that are now built-in features, so transitioning back to these has given us some short-term pain.
The interface is clean and easy to use. Manage donor and alumni data effectively.
Overall, I think it's a great system with a lot of capabilities. It works well for both Foundations and Alumni Associations.
Always helpful in suggesting different ways to accomplish your goals.
Easy to use, easy to integrate with Oracle. Vendor was exceptional in providing support, assistance, and migration to newer versions.
Customer service ranks at the top for me. Agilon has always exceeded expectations in providing help in a friendly, courteous, prompt and positive way.
Also non data entry staff refuse to learn the product and they complain about it not working.
The best thing about this software is truly the support you get from the Agilon staff because if you have an issue, they will do whatever they can to remedy it. Their daily Helpdesk is fantastic.
In our organization, lack of quality control in terms of data entry made the database prone with errors. Garbage in and garbage out.
They have a wide variety of functionality, especially with report distribution and validation of new data coming into the system, which I truly love. Data entry processes are clean and easy to follow.
No API, and the built-in support for querying is cumbersome, unintuitive, and enough of a pain to work with that I just dig into the database directly for our reporting.
This software is very user friendly and allows for excellent customization.
The email production software is a little clunky. It is frustrating that the page doesn't move with the user (the WYSIWYG tool bar) and dropping images into place can be a challenge.
I enjoy working with it. I am so glad we got off DB2 and on to SQL.
Selection Wizard is hard to understand and use compared to other reporting tools.
The flexibility that is built into the software is amazing.
Our operations has had several work-arounds that are now built-in features, so transitioning back to these has given us some short-term pain.
The interface is clean and easy to use. Manage donor and alumni data effectively.
Overall, I think it's a great system with a lot of capabilities. It works well for both Foundations and Alumni Associations.
Always helpful in suggesting different ways to accomplish your goals.
Easy to use, easy to integrate with Oracle. Vendor was exceptional in providing support, assistance, and migration to newer versions.
Wild Apricot logo
4.5
541

#1 all-in-one Membership Management Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.4
Pros and Cons from Wild Apricot users   
avatar
+15
My overall experience has been excellent, and I have used it for another nonprofit and recommended it to a third who adopted it, and all have been more than satisfied with the product and service.
The clunky interface was made worse on slow-speed days, whereas other programs were not affected at all.
It’s great and I like how you are constantly listening to your community and implementing improvements.
There were several member files that had the wrong renewal date but we couldn't change them manually. The system would give us error messages.
We were able to engage and notify our Membership, especially in the era of Covid 19, with such ease it makes it worth the while to have this software available.
The editor is worse than worthless. It is hard to believe that anyone thought this was a good idea.
WildApricot is an excellent solution for managing association memberships and websites.
Their customer support is absolutely the worst experience I've ever had with any customer service group.
Ease of Use, Intuitive, Intuitive streamlined work flow, Reliable , Flawless updates and Quick updates, Without glitches, Without bugs.
I like the membership fields as they are easy to navigate. It makes my job as secretary easy when I can log on and move about the site easily.
The introduction of this membership management software is hands down the best thing we ever did for the administration and control of our club.
Integrated features for membership management, communications, event management, and website development. Great coaching services during implementation and then support after.
It does have some features built in that are easy to use, like the member forum. It also has some customizable features in the membership rules...if they work.
Its website builder seems good enough for a simple website. It does provide online payment gateway through its own engine with a fee charge per transaction.
Offers everything you need to run an association and its ease of use and price.
This platform includes all the core features you'd expect: CMS, website, member database, email, event management, donations, polls, store/ecommerce, and more, all nicely integrated for ease of use.
Being able to run everything through one portal is what makes Wild Apricot worth using. Memberships, events, emails, finances, merchandise, polling and more add up to a product that is worth the cost.
The customer service at Wild Apricot is good. If they are busy and request for you to leave a message for a call back.
My overall experience has been excellent, and I have used it for another nonprofit and recommended it to a third who adopted it, and all have been more than satisfied with the product and service.
The clunky interface was made worse on slow-speed days, whereas other programs were not affected at all.
It’s great and I like how you are constantly listening to your community and implementing improvements.
There were several member files that had the wrong renewal date but we couldn't change them manually. The system would give us error messages.
We were able to engage and notify our Membership, especially in the era of Covid 19, with such ease it makes it worth the while to have this software available.
The editor is worse than worthless. It is hard to believe that anyone thought this was a good idea.
WildApricot is an excellent solution for managing association memberships and websites.
Their customer support is absolutely the worst experience I've ever had with any customer service group.
Ease of Use, Intuitive, Intuitive streamlined work flow, Reliable , Flawless updates and Quick updates, Without glitches, Without bugs.
I like the membership fields as they are easy to navigate. It makes my job as secretary easy when I can log on and move about the site easily.
The introduction of this membership management software is hands down the best thing we ever did for the administration and control of our club.
Integrated features for membership management, communications, event management, and website development. Great coaching services during implementation and then support after.
It does have some features built in that are easy to use, like the member forum. It also has some customizable features in the membership rules...if they work.
Its website builder seems good enough for a simple website. It does provide online payment gateway through its own engine with a fee charge per transaction.
Offers everything you need to run an association and its ease of use and price.
This platform includes all the core features you'd expect: CMS, website, member database, email, event management, donations, polls, store/ecommerce, and more, all nicely integrated for ease of use.
Being able to run everything through one portal is what makes Wild Apricot worth using. Memberships, events, emails, finances, merchandise, polling and more add up to a product that is worth the cost.
The customer service at Wild Apricot is good. If they are busy and request for you to leave a message for a call back.
My overall experience has been excellent, and I have used it for another nonprofit and recommended it to a third who adopted it, and all have been more than satisfied with the product and service.
The clunky interface was made worse on slow-speed days, whereas other programs were not affected at all.
It’s great and I like how you are constantly listening to your community and implementing improvements.
There were several member files that had the wrong renewal date but we couldn't change them manually. The system would give us error messages.
We were able to engage and notify our Membership, especially in the era of Covid 19, with such ease it makes it worth the while to have this software available.
The editor is worse than worthless. It is hard to believe that anyone thought this was a good idea.
WildApricot is an excellent solution for managing association memberships and websites.
Their customer support is absolutely the worst experience I've ever had with any customer service group.
Ease of Use, Intuitive, Intuitive streamlined work flow, Reliable , Flawless updates and Quick updates, Without glitches, Without bugs.
I like the membership fields as they are easy to navigate. It makes my job as secretary easy when I can log on and move about the site easily.
The introduction of this membership management software is hands down the best thing we ever did for the administration and control of our club.
Integrated features for membership management, communications, event management, and website development. Great coaching services during implementation and then support after.
It does have some features built in that are easy to use, like the member forum. It also has some customizable features in the membership rules...if they work.
Its website builder seems good enough for a simple website. It does provide online payment gateway through its own engine with a fee charge per transaction.
Offers everything you need to run an association and its ease of use and price.
This platform includes all the core features you'd expect: CMS, website, member database, email, event management, donations, polls, store/ecommerce, and more, all nicely integrated for ease of use.
Being able to run everything through one portal is what makes Wild Apricot worth using. Memberships, events, emails, finances, merchandise, polling and more add up to a product that is worth the cost.
The customer service at Wild Apricot is good. If they are busy and request for you to leave a message for a call back.
DonorSnap logo
4.6
355

Contact database and donor management tools for fundraisers

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.8
Pros and Cons from DonorSnap users   
+15
We have been very happy with DonorSnap. It is a great value for the price paid, the support team is amazing (and we've rarely needed help!), and the report writing function is easy to use.
Our biggest problem is not with DonorSnap. Until recently, we have been an all volunteer (no employees) non-profit and finding a volunteer to maintain DS has been difficult.
The customer support is excellent. Their response time and thoughtful answers were always very helpful.
I hate that the lists of fields are not in any logical order. Fields are very difficult to find and searching for the field I want wastes time.
Customer service is fantastic and if we cannot find answers in the videos they provide, we can reach out via email or telephone, and their responses are quick and helpful.
It is slow and several of the buttons make no sense. It is hard to create a new contact when you are in a screen searching for a contact that does not come up.
I love the generation of reports, letters, contribution statements, etc. I love seeing the dashboard reports allowing the monitoring of progress.
There are some odd quirks that seem to happened from time to time.
There are a lot of great features on Donorsnap. I like the ease of uploading the database to Constant Contact and being able to fully customize information to fit our needs.
Now, five years later, DonorSnap was able to grow and our needs increased. They offer excellent training although most of our needs are met with the robust help offered on each page.
I love how user friendly this system is and how we are able to track our donors giving amounts year after year. DonorSnap has great reports you can pull for just about anything you need.
So glad we found donorsnap and have been a happy customer for more than 7 years.
I am happy with it, and don't think the experience offered by other software is worth the price. As long as you're comfortable using Excel, you can still find the nuanced data you need to find.
I love how easy and self-explanatory this platform is to use. Customer Service is always very quick to reply and willing to help with any question.
Their customer service is great and their online instructional videos are very helpful.
I love the software's flexibility in set up, the integration to events registration, the ability to keep data on those involved with the organization.
This product is so user friendly it has dramatically increased our efficiency and ability to develop donors.
Fully customizable reports, easy to use, great value, exports data easily, multiple software integrations, automates gift receipting.
We have been very happy with DonorSnap. It is a great value for the price paid, the support team is amazing (and we've rarely needed help!), and the report writing function is easy to use.
Our biggest problem is not with DonorSnap. Until recently, we have been an all volunteer (no employees) non-profit and finding a volunteer to maintain DS has been difficult.
The customer support is excellent. Their response time and thoughtful answers were always very helpful.
I hate that the lists of fields are not in any logical order. Fields are very difficult to find and searching for the field I want wastes time.
Customer service is fantastic and if we cannot find answers in the videos they provide, we can reach out via email or telephone, and their responses are quick and helpful.
It is slow and several of the buttons make no sense. It is hard to create a new contact when you are in a screen searching for a contact that does not come up.
I love the generation of reports, letters, contribution statements, etc. I love seeing the dashboard reports allowing the monitoring of progress.
There are some odd quirks that seem to happened from time to time.
There are a lot of great features on Donorsnap. I like the ease of uploading the database to Constant Contact and being able to fully customize information to fit our needs.
Now, five years later, DonorSnap was able to grow and our needs increased. They offer excellent training although most of our needs are met with the robust help offered on each page.
I love how user friendly this system is and how we are able to track our donors giving amounts year after year. DonorSnap has great reports you can pull for just about anything you need.
So glad we found donorsnap and have been a happy customer for more than 7 years.
I am happy with it, and don't think the experience offered by other software is worth the price. As long as you're comfortable using Excel, you can still find the nuanced data you need to find.
I love how easy and self-explanatory this platform is to use. Customer Service is always very quick to reply and willing to help with any question.
Their customer service is great and their online instructional videos are very helpful.
I love the software's flexibility in set up, the integration to events registration, the ability to keep data on those involved with the organization.
This product is so user friendly it has dramatically increased our efficiency and ability to develop donors.
Fully customizable reports, easy to use, great value, exports data easily, multiple software integrations, automates gift receipting.
We have been very happy with DonorSnap. It is a great value for the price paid, the support team is amazing (and we've rarely needed help!), and the report writing function is easy to use.
Our biggest problem is not with DonorSnap. Until recently, we have been an all volunteer (no employees) non-profit and finding a volunteer to maintain DS has been difficult.
The customer support is excellent. Their response time and thoughtful answers were always very helpful.
I hate that the lists of fields are not in any logical order. Fields are very difficult to find and searching for the field I want wastes time.
Customer service is fantastic and if we cannot find answers in the videos they provide, we can reach out via email or telephone, and their responses are quick and helpful.
It is slow and several of the buttons make no sense. It is hard to create a new contact when you are in a screen searching for a contact that does not come up.
I love the generation of reports, letters, contribution statements, etc. I love seeing the dashboard reports allowing the monitoring of progress.
There are some odd quirks that seem to happened from time to time.
There are a lot of great features on Donorsnap. I like the ease of uploading the database to Constant Contact and being able to fully customize information to fit our needs.
Now, five years later, DonorSnap was able to grow and our needs increased. They offer excellent training although most of our needs are met with the robust help offered on each page.
I love how user friendly this system is and how we are able to track our donors giving amounts year after year. DonorSnap has great reports you can pull for just about anything you need.
So glad we found donorsnap and have been a happy customer for more than 7 years.
I am happy with it, and don't think the experience offered by other software is worth the price. As long as you're comfortable using Excel, you can still find the nuanced data you need to find.
I love how easy and self-explanatory this platform is to use. Customer Service is always very quick to reply and willing to help with any question.
Their customer service is great and their online instructional videos are very helpful.
I love the software's flexibility in set up, the integration to events registration, the ability to keep data on those involved with the organization.
This product is so user friendly it has dramatically increased our efficiency and ability to develop donors.
Fully customizable reports, easy to use, great value, exports data easily, multiple software integrations, automates gift receipting.
Bonterra Case Management logo
3.9
106

Case management software for nonprofits of any size

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.4
    Ease of use
    3.7
    Features
    3.7
    Customer support
    3.7
Pros and Cons from Bonterra Case Management users   
avatar
+15
It has been a pleasure working with Apricot. If you are a small organization moving from Access or Excel, this is an affordable good first step.
It was bad about not saving material and you had to put the same information in multiple times. It would freeze up a lot.
Kudos to Apricot for designing a system that is flexible, powerful, and affordable.
Difficult learning curve especially for our unique context. As the organization has grown rapidly there have been dropped balls in management of our account.
Having the capability to build graphics and bulletins on the fly is great for communicating importance/ sense of urgency with the data and goals.
Difficult learning curve especially for our unique context. Training is mainly within the context of social work organizations and it's been difficult to transfer that to our context.
Customer service is incredible, the best I have experienced with a software company. They respond promptly and help to explain and resolve your problem.
Very poor customer service & technical support after implementation.
Easy to use and very friendly, great application and integrates well with other applications.
Poor communication and overpriced for small non-profit case management.
New features: ability to sort services by date, type of service—so helpful. M very glad this was added.
Although frustrating, this was digestible and perhaps the transition would work itself out. We recently learned that this isn't the only problem.
Customer Service is amazing. Chat Help informative and available.
At this point we continued to attempt to back out of our contract to no avail.
This software is easy to use and can gather great information for reporting. Real-time updates across the platform.
We regularly experience glitches for no reason.
On top of all of this, existing subscribers prior to the transition will be hit with a 10% increase in their contracts year over year until it reaches their current pricing model.
Not user friendly, odd quirks, difficult to navigate permissions; survey reporting.
It has been a pleasure working with Apricot. If you are a small organization moving from Access or Excel, this is an affordable good first step.
It was bad about not saving material and you had to put the same information in multiple times. It would freeze up a lot.
Kudos to Apricot for designing a system that is flexible, powerful, and affordable.
Difficult learning curve especially for our unique context. As the organization has grown rapidly there have been dropped balls in management of our account.
Having the capability to build graphics and bulletins on the fly is great for communicating importance/ sense of urgency with the data and goals.
Difficult learning curve especially for our unique context. Training is mainly within the context of social work organizations and it's been difficult to transfer that to our context.
Customer service is incredible, the best I have experienced with a software company. They respond promptly and help to explain and resolve your problem.
Very poor customer service & technical support after implementation.
Easy to use and very friendly, great application and integrates well with other applications.
Poor communication and overpriced for small non-profit case management.
New features: ability to sort services by date, type of service—so helpful. M very glad this was added.
Although frustrating, this was digestible and perhaps the transition would work itself out. We recently learned that this isn't the only problem.
Customer Service is amazing. Chat Help informative and available.
At this point we continued to attempt to back out of our contract to no avail.
This software is easy to use and can gather great information for reporting. Real-time updates across the platform.
We regularly experience glitches for no reason.
On top of all of this, existing subscribers prior to the transition will be hit with a 10% increase in their contracts year over year until it reaches their current pricing model.
Not user friendly, odd quirks, difficult to navigate permissions; survey reporting.
It has been a pleasure working with Apricot. If you are a small organization moving from Access or Excel, this is an affordable good first step.
It was bad about not saving material and you had to put the same information in multiple times. It would freeze up a lot.
Kudos to Apricot for designing a system that is flexible, powerful, and affordable.
Difficult learning curve especially for our unique context. As the organization has grown rapidly there have been dropped balls in management of our account.
Having the capability to build graphics and bulletins on the fly is great for communicating importance/ sense of urgency with the data and goals.
Difficult learning curve especially for our unique context. Training is mainly within the context of social work organizations and it's been difficult to transfer that to our context.
Customer service is incredible, the best I have experienced with a software company. They respond promptly and help to explain and resolve your problem.
Very poor customer service & technical support after implementation.
Easy to use and very friendly, great application and integrates well with other applications.
Poor communication and overpriced for small non-profit case management.
New features: ability to sort services by date, type of service—so helpful. M very glad this was added.
Although frustrating, this was digestible and perhaps the transition would work itself out. We recently learned that this isn't the only problem.
Customer Service is amazing. Chat Help informative and available.
At this point we continued to attempt to back out of our contract to no avail.
This software is easy to use and can gather great information for reporting. Real-time updates across the platform.
We regularly experience glitches for no reason.
On top of all of this, existing subscribers prior to the transition will be hit with a 10% increase in their contracts year over year until it reaches their current pricing model.
Not user friendly, odd quirks, difficult to navigate permissions; survey reporting.
Greater Giving logo
4.3
81

Raise More, Stress Less.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    3.8
    Features
    4.1
    Customer support
    4.6
Pros and Cons from Greater Giving users   
avatar
avatar
avatar
+15
And for those rare times when I can't figure it out myself, chat support is fabulous. I have recommended this software to several colleagues and will continue to do so.
My biggest complaint is the software takes some time to learn. We are a volunteer organization and it can be difficult to have people learn the software in the time frame needed.
I would highly recommend Greater Giving to any non- profit interested in experiencing a great event management tool. This is one fantastic organization.
It made us realize that we needed another product. I know this sounds harsh but it was not a match, we needed something simpler moving forward.
We always use greater giving for our 5+ events a year. It's great for checking people in, and just about all the steps necessary to take when running events, before, during, and after.
When the website gets updated and things move around or there are different ways to do them. No manual updates when that happens.
Everything we need is included in Greater Giving. I have helped with fundraising events for multiple organizations that used Greater Giving and I found it intuitive and easy to use.
My organization is a PTA and the data structure for managing "Households" (individual parents, children, etc) is clunky and difficult to integrate with other systems data.
We had a committee and a vetting process - it is definitely worth every penny. No platform is perfect and all will have some features that are cumbersome or not exactly the way you would want.
It can sometime time out when your are in a conference center wifi. Logging in can be confusing for volunteers.
My questions are always answered very quickly and there is always someone willing to walk me through what I'm doing. The team is wonderful over there.
We are a very small non-profit, so for us, that is a deal breaker. We would rather have a not-so-robust program and work with it than pay more for a program.
Integration of Greater Giving was very user friendly and met all our needs.
Each year improvements are made and functionality is added. We have received excellent customer service starting with our sales rep, to the event rep and finally the help desk.
What I liked the most was the price and the plan they offered us.
I do like that you can view multiple records by clicking next, rather than going back to the list and selecting a new one.
We use Greater Giving for our online and in person auction. Auction software is such a niche market, we had to purchase this for fundraising purposes.
If 501 Auction had the same price as this one, I would go with 501 no questions asked. This one has a better price and better annual plan, but boy oh boy, it was hard to use.
And for those rare times when I can't figure it out myself, chat support is fabulous. I have recommended this software to several colleagues and will continue to do so.
My biggest complaint is the software takes some time to learn. We are a volunteer organization and it can be difficult to have people learn the software in the time frame needed.
I would highly recommend Greater Giving to any non- profit interested in experiencing a great event management tool. This is one fantastic organization.
It made us realize that we needed another product. I know this sounds harsh but it was not a match, we needed something simpler moving forward.
We always use greater giving for our 5+ events a year. It's great for checking people in, and just about all the steps necessary to take when running events, before, during, and after.
When the website gets updated and things move around or there are different ways to do them. No manual updates when that happens.
Everything we need is included in Greater Giving. I have helped with fundraising events for multiple organizations that used Greater Giving and I found it intuitive and easy to use.
My organization is a PTA and the data structure for managing "Households" (individual parents, children, etc) is clunky and difficult to integrate with other systems data.
We had a committee and a vetting process - it is definitely worth every penny. No platform is perfect and all will have some features that are cumbersome or not exactly the way you would want.
It can sometime time out when your are in a conference center wifi. Logging in can be confusing for volunteers.
My questions are always answered very quickly and there is always someone willing to walk me through what I'm doing. The team is wonderful over there.
We are a very small non-profit, so for us, that is a deal breaker. We would rather have a not-so-robust program and work with it than pay more for a program.
Integration of Greater Giving was very user friendly and met all our needs.
Each year improvements are made and functionality is added. We have received excellent customer service starting with our sales rep, to the event rep and finally the help desk.
What I liked the most was the price and the plan they offered us.
I do like that you can view multiple records by clicking next, rather than going back to the list and selecting a new one.
We use Greater Giving for our online and in person auction. Auction software is such a niche market, we had to purchase this for fundraising purposes.
If 501 Auction had the same price as this one, I would go with 501 no questions asked. This one has a better price and better annual plan, but boy oh boy, it was hard to use.
And for those rare times when I can't figure it out myself, chat support is fabulous. I have recommended this software to several colleagues and will continue to do so.
My biggest complaint is the software takes some time to learn. We are a volunteer organization and it can be difficult to have people learn the software in the time frame needed.
I would highly recommend Greater Giving to any non- profit interested in experiencing a great event management tool. This is one fantastic organization.
It made us realize that we needed another product. I know this sounds harsh but it was not a match, we needed something simpler moving forward.
We always use greater giving for our 5+ events a year. It's great for checking people in, and just about all the steps necessary to take when running events, before, during, and after.
When the website gets updated and things move around or there are different ways to do them. No manual updates when that happens.
Everything we need is included in Greater Giving. I have helped with fundraising events for multiple organizations that used Greater Giving and I found it intuitive and easy to use.
My organization is a PTA and the data structure for managing "Households" (individual parents, children, etc) is clunky and difficult to integrate with other systems data.
We had a committee and a vetting process - it is definitely worth every penny. No platform is perfect and all will have some features that are cumbersome or not exactly the way you would want.
It can sometime time out when your are in a conference center wifi. Logging in can be confusing for volunteers.
My questions are always answered very quickly and there is always someone willing to walk me through what I'm doing. The team is wonderful over there.
We are a very small non-profit, so for us, that is a deal breaker. We would rather have a not-so-robust program and work with it than pay more for a program.
Integration of Greater Giving was very user friendly and met all our needs.
Each year improvements are made and functionality is added. We have received excellent customer service starting with our sales rep, to the event rep and finally the help desk.
What I liked the most was the price and the plan they offered us.
I do like that you can view multiple records by clicking next, rather than going back to the list and selecting a new one.
We use Greater Giving for our online and in person auction. Auction software is such a niche market, we had to purchase this for fundraising purposes.
If 501 Auction had the same price as this one, I would go with 501 no questions asked. This one has a better price and better annual plan, but boy oh boy, it was hard to use.
DaySchool logo
4.5
11

Cloud-based school administration solution

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.3
    Customer support
    4.8
Pros and Cons from DaySchool users   
avatar
avatar
+10
I am fascinated by the ease with which one can communicate using the software. The ability to personalize emails, letters and other correspondences makes communication very effective.
The cost of acquisition may prove a hurdle to any struggling medium sized institution that may want to use this software. This software may fail at times leading to data lag.
I am beyond grateful for it's efficiency and ease of use. After researching many database options, we are grateful to have ended up with DaySchool.
When Leslie sees that I am calling when she is on another call or otherwise busy, she calls back - I don't even need to leave a message.
The personal touch and care are so very impressive and so appreciated - especially when it is hard to speak with a human being. I feel like the support team really wants to help.
From the data conversion to customizable user fields, this software has many features more expensive systems lack.
DaySchool is a great option for those looking for an admissions database for a small school. Customer support is very good, always polite and eager to help.
We have had an extremely positive experience with Dayschool. The customer service is superb and the database works pretty intuitively but you can customize it to your tastes.
But the best part of the package is the team behind it-- responsive, caring, thoughtful, and imaginative people who care about the clients first.
I love how they are always looking to update the software from suggestions from their customers. I would highly recommend it to anyone.
The partnership has been great. Thank you Snowman Software and Dayschool.
It's easy to use and the customer support are amazing.
I think that this software is great for any size school. It covers a range of data and is very intuitive.
I am fascinated by the ease with which one can communicate using the software. The ability to personalize emails, letters and other correspondences makes communication very effective.
The cost of acquisition may prove a hurdle to any struggling medium sized institution that may want to use this software. This software may fail at times leading to data lag.
I am beyond grateful for it's efficiency and ease of use. After researching many database options, we are grateful to have ended up with DaySchool.
When Leslie sees that I am calling when she is on another call or otherwise busy, she calls back - I don't even need to leave a message.
The personal touch and care are so very impressive and so appreciated - especially when it is hard to speak with a human being. I feel like the support team really wants to help.
From the data conversion to customizable user fields, this software has many features more expensive systems lack.
DaySchool is a great option for those looking for an admissions database for a small school. Customer support is very good, always polite and eager to help.
We have had an extremely positive experience with Dayschool. The customer service is superb and the database works pretty intuitively but you can customize it to your tastes.
But the best part of the package is the team behind it-- responsive, caring, thoughtful, and imaginative people who care about the clients first.
I love how they are always looking to update the software from suggestions from their customers. I would highly recommend it to anyone.
The partnership has been great. Thank you Snowman Software and Dayschool.
It's easy to use and the customer support are amazing.
I think that this software is great for any size school. It covers a range of data and is very intuitive.
I am fascinated by the ease with which one can communicate using the software. The ability to personalize emails, letters and other correspondences makes communication very effective.
The cost of acquisition may prove a hurdle to any struggling medium sized institution that may want to use this software. This software may fail at times leading to data lag.
I am beyond grateful for it's efficiency and ease of use. After researching many database options, we are grateful to have ended up with DaySchool.
When Leslie sees that I am calling when she is on another call or otherwise busy, she calls back - I don't even need to leave a message.
The personal touch and care are so very impressive and so appreciated - especially when it is hard to speak with a human being. I feel like the support team really wants to help.
From the data conversion to customizable user fields, this software has many features more expensive systems lack.
DaySchool is a great option for those looking for an admissions database for a small school. Customer support is very good, always polite and eager to help.
We have had an extremely positive experience with Dayschool. The customer service is superb and the database works pretty intuitively but you can customize it to your tastes.
But the best part of the package is the team behind it-- responsive, caring, thoughtful, and imaginative people who care about the clients first.
I love how they are always looking to update the software from suggestions from their customers. I would highly recommend it to anyone.
The partnership has been great. Thank you Snowman Software and Dayschool.
It's easy to use and the customer support are amazing.
I think that this software is great for any size school. It covers a range of data and is very intuitive.
MangoApps logo
4.4
144

Bring your frontline and office teams together

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.4
Pros and Cons from MangoApps users   
avatar
avatar
+15
The improvement you get in communication between employees is great and results in far better proficiencies across your whole business.
Many international debit/credit cards don't work on the payment platform, and to make matters worse the company shuts off access to your account as soon as a payment fails.
Best to remember that no commercially available product is going to be perfect for everyone, so taking this into consideration they have done a great job in developing the product.
The page refresh lags a bit. So sometimes when I'm working I find that things seem a bit sluggish.
Great support and they reach out quickly with answers or help resolve any issues in a timely manner.
The biggest negative aspect of this software is that you cannot conduct meetings with more than one person.
What we have loved most about about MangoApps is how helpful the team was in guiding us through every step of the implementation.
The search feature doesn't always pick up what I'm looking for, which can be frustrating.
It's very easy to use and makes everything super organized. I like the fact there is an app and I can download it to my phone and use the chat function when I am on the go.
Great Tool for streamlining communication and running an effective organization.
I love the ability to see documents and policies by specific departments and to have quick access to different integrated services.
What I like most about this software is the opportunities it creates to sync together our distanced community.
Great for collaboration and information sharing between inter-companies.
Easy to use and easy to navigate. Software is friendly to users who are not computer saavy.
I found the ease of adding and removing guest users for seasonal employees, with low pricing very attractive points.
Easy to Use, Cost Effective Collaboration Platform.
I also like how customizable the site can be. Multiple integrations with tools we already use.
Easy to use, very customizable, and helpful customer support when problems arised.
The improvement you get in communication between employees is great and results in far better proficiencies across your whole business.
Many international debit/credit cards don't work on the payment platform, and to make matters worse the company shuts off access to your account as soon as a payment fails.
Best to remember that no commercially available product is going to be perfect for everyone, so taking this into consideration they have done a great job in developing the product.
The page refresh lags a bit. So sometimes when I'm working I find that things seem a bit sluggish.
Great support and they reach out quickly with answers or help resolve any issues in a timely manner.
The biggest negative aspect of this software is that you cannot conduct meetings with more than one person.
What we have loved most about about MangoApps is how helpful the team was in guiding us through every step of the implementation.
The search feature doesn't always pick up what I'm looking for, which can be frustrating.
It's very easy to use and makes everything super organized. I like the fact there is an app and I can download it to my phone and use the chat function when I am on the go.
Great Tool for streamlining communication and running an effective organization.
I love the ability to see documents and policies by specific departments and to have quick access to different integrated services.
What I like most about this software is the opportunities it creates to sync together our distanced community.
Great for collaboration and information sharing between inter-companies.
Easy to use and easy to navigate. Software is friendly to users who are not computer saavy.
I found the ease of adding and removing guest users for seasonal employees, with low pricing very attractive points.
Easy to Use, Cost Effective Collaboration Platform.
I also like how customizable the site can be. Multiple integrations with tools we already use.
Easy to use, very customizable, and helpful customer support when problems arised.
The improvement you get in communication between employees is great and results in far better proficiencies across your whole business.
Many international debit/credit cards don't work on the payment platform, and to make matters worse the company shuts off access to your account as soon as a payment fails.
Best to remember that no commercially available product is going to be perfect for everyone, so taking this into consideration they have done a great job in developing the product.
The page refresh lags a bit. So sometimes when I'm working I find that things seem a bit sluggish.
Great support and they reach out quickly with answers or help resolve any issues in a timely manner.
The biggest negative aspect of this software is that you cannot conduct meetings with more than one person.
What we have loved most about about MangoApps is how helpful the team was in guiding us through every step of the implementation.
The search feature doesn't always pick up what I'm looking for, which can be frustrating.
It's very easy to use and makes everything super organized. I like the fact there is an app and I can download it to my phone and use the chat function when I am on the go.
Great Tool for streamlining communication and running an effective organization.
I love the ability to see documents and policies by specific departments and to have quick access to different integrated services.
What I like most about this software is the opportunities it creates to sync together our distanced community.
Great for collaboration and information sharing between inter-companies.
Easy to use and easy to navigate. Software is friendly to users who are not computer saavy.
I found the ease of adding and removing guest users for seasonal employees, with low pricing very attractive points.
Easy to Use, Cost Effective Collaboration Platform.
I also like how customizable the site can be. Multiple integrations with tools we already use.
Easy to use, very customizable, and helpful customer support when problems arised.
GivingDNA logo
4.9
9

Data analytics + wealth screening tool for fundraisers

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.7
    Features
    4.9
    Customer support
    5.0
Pros and Cons from GivingDNA users   
No pros & cons found
Karani logo
5.0
1

Take all of the guesswork out of your fundraising!

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from Karani users   
No pros & cons found
Volgistics logo
4.6
92

Software for volunteer recruiting, tracking and coordination

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.5
Pros and Cons from Volgistics users   
avatar
+13
It is extremely user friendly and when you need help on how to set things up for your program they have a help desk feature that is worth its weight in gold.
After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account.
The built in help is quite good, and the online help is fantastic. They turn around queries almost immediately, with very clear, detailed responses.
The features didn't keep up with technology - lack of mobile functionality, poor use of texting, not very attractive.
I have been super-satisfied with Volgistics - it covers all the bases and is extremely user friendly and the support staff is the best bar none. It's really intuitive and very clearly laid out.
And because you have to pay per volunteer, for a large organization that utilizes a lot of people, it's practically fiscally impossible to keep a running history of your volunteer program.
Ease of Use and great customer service. Quick reliable answers to any questions about products and processes.
I've had Volgistics since my previous workplace had to switch over from Volunteer Works when it became obsolete.
User Support is outstanding. My eMail questions have always been answered within an hour of submission and their responses are concise, clearly understood and respectful.
However, for companies and organizations that are large and do have dedicated staff, this is an excellent volunteer management option.
With volunteers self scheduling, signing in and out... and the cost, it's got the features of most top of the line programs with the price that is VERY affordable.
I first heard of them at a Volunteer training. The price is amazing and the support I got for set-up and currently learning the system is phenomenal.
Overall we have been able to run our program more efficiently and with a better management system. We will continue to use and promote Volgistics to everyone that has a need.
I like that you can log in on-line and access your volunteer data from any computer.
Customer Service / Techncial Help is second to none.
We are able to run reports by the various parameter, service by volunteer, type of service, requirements filled by volunteers. Volgistics is also easy for the volunteers to input their service hours.
It is extremely user friendly and when you need help on how to set things up for your program they have a help desk feature that is worth its weight in gold.
After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account.
The built in help is quite good, and the online help is fantastic. They turn around queries almost immediately, with very clear, detailed responses.
The features didn't keep up with technology - lack of mobile functionality, poor use of texting, not very attractive.
I have been super-satisfied with Volgistics - it covers all the bases and is extremely user friendly and the support staff is the best bar none. It's really intuitive and very clearly laid out.
And because you have to pay per volunteer, for a large organization that utilizes a lot of people, it's practically fiscally impossible to keep a running history of your volunteer program.
Ease of Use and great customer service. Quick reliable answers to any questions about products and processes.
I've had Volgistics since my previous workplace had to switch over from Volunteer Works when it became obsolete.
User Support is outstanding. My eMail questions have always been answered within an hour of submission and their responses are concise, clearly understood and respectful.
However, for companies and organizations that are large and do have dedicated staff, this is an excellent volunteer management option.
With volunteers self scheduling, signing in and out... and the cost, it's got the features of most top of the line programs with the price that is VERY affordable.
I first heard of them at a Volunteer training. The price is amazing and the support I got for set-up and currently learning the system is phenomenal.
Overall we have been able to run our program more efficiently and with a better management system. We will continue to use and promote Volgistics to everyone that has a need.
I like that you can log in on-line and access your volunteer data from any computer.
Customer Service / Techncial Help is second to none.
We are able to run reports by the various parameter, service by volunteer, type of service, requirements filled by volunteers. Volgistics is also easy for the volunteers to input their service hours.
It is extremely user friendly and when you need help on how to set things up for your program they have a help desk feature that is worth its weight in gold.
After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account.
The built in help is quite good, and the online help is fantastic. They turn around queries almost immediately, with very clear, detailed responses.
The features didn't keep up with technology - lack of mobile functionality, poor use of texting, not very attractive.
I have been super-satisfied with Volgistics - it covers all the bases and is extremely user friendly and the support staff is the best bar none. It's really intuitive and very clearly laid out.
And because you have to pay per volunteer, for a large organization that utilizes a lot of people, it's practically fiscally impossible to keep a running history of your volunteer program.
Ease of Use and great customer service. Quick reliable answers to any questions about products and processes.
I've had Volgistics since my previous workplace had to switch over from Volunteer Works when it became obsolete.
User Support is outstanding. My eMail questions have always been answered within an hour of submission and their responses are concise, clearly understood and respectful.
However, for companies and organizations that are large and do have dedicated staff, this is an excellent volunteer management option.
With volunteers self scheduling, signing in and out... and the cost, it's got the features of most top of the line programs with the price that is VERY affordable.
I first heard of them at a Volunteer training. The price is amazing and the support I got for set-up and currently learning the system is phenomenal.
Overall we have been able to run our program more efficiently and with a better management system. We will continue to use and promote Volgistics to everyone that has a need.
I like that you can log in on-line and access your volunteer data from any computer.
Customer Service / Techncial Help is second to none.
We are able to run reports by the various parameter, service by volunteer, type of service, requirements filled by volunteers. Volgistics is also easy for the volunteers to input their service hours.
OneCause logo
4.7
323

Powerful Fundraising Solutions

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.8
Pros and Cons from OneCause users   
avatar
+15
After participating in the One Cause University, I felt very accomplished and capable. What I love the most, is the seemingly endless supply of functionality.
They were a little perturbed when they found out about the reserve after they had already been bidding.
The reports are amazing and easy to access. The ease of designing your event page is wonderful.
Donors often complain that they cannot zoom-in on the item, so they don't know what they are purchasing, except for what is listed in the description.
Everything we needed to host a creative and virtual fundraising event was included. Customer support was superb, and we even hired a Virtual Event Manager who was REMARKABLE.
The live auction item is awful. It is not intuitive and easy to use.
Contacting our supporters with text messaging is amazing and setting up multiple fundraisers has been fantastic. It's easy to use once we understand it.
There was only one issue that maybe can be fixed that did create a problem but with the event manager we were able to work it out.
They are great with online auctions, they help give you insight and ideas to help you reach your goal.
I have been very pleased with OneCause and have been a loyal customer for 8 years.
Their customer service is amazing and extremely helpful. When you offer suggestions, they actually listen and try to implement.
Our peer-to-peer Walk was praised for being a interactive, exciting way to build networks and fundraise for the Zoo for an extended period of time.
OneCause's event software is very user friendly, adaptable, and highly functional for our needs. We also deeply appreciate how responsive they are on the customer service side of things.
Appreciated the reduced event cost this year. Loved the virtual help day-of.
It is easy to use and the end user experience has been wonderful.
The platform was resonably priced and relieved some of the work that goes into the auction. Onecause also allowed us to seamlessly move to a virtual auction this year.
It can be updated and changed rapidly. The custom features really help donors focus on the needs and the stories of the organization, and add to their desire to bid on tiems.
I hope the new VEC is more set-up friendly, and will integrate more of the OneCause products into one location.
After participating in the One Cause University, I felt very accomplished and capable. What I love the most, is the seemingly endless supply of functionality.
They were a little perturbed when they found out about the reserve after they had already been bidding.
The reports are amazing and easy to access. The ease of designing your event page is wonderful.
Donors often complain that they cannot zoom-in on the item, so they don't know what they are purchasing, except for what is listed in the description.
Everything we needed to host a creative and virtual fundraising event was included. Customer support was superb, and we even hired a Virtual Event Manager who was REMARKABLE.
The live auction item is awful. It is not intuitive and easy to use.
Contacting our supporters with text messaging is amazing and setting up multiple fundraisers has been fantastic. It's easy to use once we understand it.
There was only one issue that maybe can be fixed that did create a problem but with the event manager we were able to work it out.
They are great with online auctions, they help give you insight and ideas to help you reach your goal.
I have been very pleased with OneCause and have been a loyal customer for 8 years.
Their customer service is amazing and extremely helpful. When you offer suggestions, they actually listen and try to implement.
Our peer-to-peer Walk was praised for being a interactive, exciting way to build networks and fundraise for the Zoo for an extended period of time.
OneCause's event software is very user friendly, adaptable, and highly functional for our needs. We also deeply appreciate how responsive they are on the customer service side of things.
Appreciated the reduced event cost this year. Loved the virtual help day-of.
It is easy to use and the end user experience has been wonderful.
The platform was resonably priced and relieved some of the work that goes into the auction. Onecause also allowed us to seamlessly move to a virtual auction this year.
It can be updated and changed rapidly. The custom features really help donors focus on the needs and the stories of the organization, and add to their desire to bid on tiems.
I hope the new VEC is more set-up friendly, and will integrate more of the OneCause products into one location.
After participating in the One Cause University, I felt very accomplished and capable. What I love the most, is the seemingly endless supply of functionality.
They were a little perturbed when they found out about the reserve after they had already been bidding.
The reports are amazing and easy to access. The ease of designing your event page is wonderful.
Donors often complain that they cannot zoom-in on the item, so they don't know what they are purchasing, except for what is listed in the description.
Everything we needed to host a creative and virtual fundraising event was included. Customer support was superb, and we even hired a Virtual Event Manager who was REMARKABLE.
The live auction item is awful. It is not intuitive and easy to use.
Contacting our supporters with text messaging is amazing and setting up multiple fundraisers has been fantastic. It's easy to use once we understand it.
There was only one issue that maybe can be fixed that did create a problem but with the event manager we were able to work it out.
They are great with online auctions, they help give you insight and ideas to help you reach your goal.
I have been very pleased with OneCause and have been a loyal customer for 8 years.
Their customer service is amazing and extremely helpful. When you offer suggestions, they actually listen and try to implement.
Our peer-to-peer Walk was praised for being a interactive, exciting way to build networks and fundraise for the Zoo for an extended period of time.
OneCause's event software is very user friendly, adaptable, and highly functional for our needs. We also deeply appreciate how responsive they are on the customer service side of things.
Appreciated the reduced event cost this year. Loved the virtual help day-of.
It is easy to use and the end user experience has been wonderful.
The platform was resonably priced and relieved some of the work that goes into the auction. Onecause also allowed us to seamlessly move to a virtual auction this year.
It can be updated and changed rapidly. The custom features really help donors focus on the needs and the stories of the organization, and add to their desire to bid on tiems.
I hope the new VEC is more set-up friendly, and will integrate more of the OneCause products into one location.
Givebutter logo
4.8
418

Fundraising tools for groups, teams, companies & nonprofits

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Givebutter users   
avatar
avatar
avatar
+15
It is everything we were looking for, and it doesn't cost us an arm and a leg. It integrates onto our Wordpress website wonderfully, and our donors love it too.
For us it's very, set it and forget it. It's there when we push the link out to our base and in the background when we don't.
We really like the API with Double the donation for matching gifts. The most helpful thing about GiveButter is the ease of implementation.
Sometimes it was hard to coordinate when there are multiple fundraiser pages for one campaign.
The website is clean, modern, and beautiful looking. We love the ease at which people can sign up and donate on Givebutter.
We would instead prefer to have a flat platform fee, but realize this probably means they would make less money. Also, the integration with our CRM was limited in terms of what data migrated where.
Love that it is easy to use for admins and donors. The Givebutter team is so open to feedback and makes frequent updates that help us fulfill our need better.
Essentially, if you leave the Tip feature on then at checkout it provides the donor with the option to also tip Givebutter.
We love the design of the donation pages and how easy it is for users to donate. The forms are very intuitive.
We also love the customer support team. Their education videos and trainings are super helpful for non-profit fundraising.
We are integrating virtual components to our event fundraising and Givebutter has been super helpful.
We absolutely loved the donor wall, as did those donating to our cause.
GiveButter has been a terrific solution for our organization. With GiveButter we solved the problem of not having a donor-centric online giving platform that takes all the modern payment methods.
Their customer support is also excellent -- quick, friendly, and personable.
I love how easy it is to use and how quickly you can get campaigns up and running.
We are delighted that donors can cover the cost of fees if they decide too (and we can opt to ask them to or not).
Givebutter is easy to use, has lots of great features, and gives you control over your data. It also doesn't require a barge or boatload of cash to get started.
Excellent Platform at Lowest Price (Essentially Free).
It is everything we were looking for, and it doesn't cost us an arm and a leg. It integrates onto our Wordpress website wonderfully, and our donors love it too.
For us it's very, set it and forget it. It's there when we push the link out to our base and in the background when we don't.
We really like the API with Double the donation for matching gifts. The most helpful thing about GiveButter is the ease of implementation.
Sometimes it was hard to coordinate when there are multiple fundraiser pages for one campaign.
The website is clean, modern, and beautiful looking. We love the ease at which people can sign up and donate on Givebutter.
We would instead prefer to have a flat platform fee, but realize this probably means they would make less money. Also, the integration with our CRM was limited in terms of what data migrated where.
Love that it is easy to use for admins and donors. The Givebutter team is so open to feedback and makes frequent updates that help us fulfill our need better.
Essentially, if you leave the Tip feature on then at checkout it provides the donor with the option to also tip Givebutter.
We love the design of the donation pages and how easy it is for users to donate. The forms are very intuitive.
We also love the customer support team. Their education videos and trainings are super helpful for non-profit fundraising.
We are integrating virtual components to our event fundraising and Givebutter has been super helpful.
We absolutely loved the donor wall, as did those donating to our cause.
GiveButter has been a terrific solution for our organization. With GiveButter we solved the problem of not having a donor-centric online giving platform that takes all the modern payment methods.
Their customer support is also excellent -- quick, friendly, and personable.
I love how easy it is to use and how quickly you can get campaigns up and running.
We are delighted that donors can cover the cost of fees if they decide too (and we can opt to ask them to or not).
Givebutter is easy to use, has lots of great features, and gives you control over your data. It also doesn't require a barge or boatload of cash to get started.
Excellent Platform at Lowest Price (Essentially Free).
It is everything we were looking for, and it doesn't cost us an arm and a leg. It integrates onto our Wordpress website wonderfully, and our donors love it too.
For us it's very, set it and forget it. It's there when we push the link out to our base and in the background when we don't.
We really like the API with Double the donation for matching gifts. The most helpful thing about GiveButter is the ease of implementation.
Sometimes it was hard to coordinate when there are multiple fundraiser pages for one campaign.
The website is clean, modern, and beautiful looking. We love the ease at which people can sign up and donate on Givebutter.
We would instead prefer to have a flat platform fee, but realize this probably means they would make less money. Also, the integration with our CRM was limited in terms of what data migrated where.
Love that it is easy to use for admins and donors. The Givebutter team is so open to feedback and makes frequent updates that help us fulfill our need better.
Essentially, if you leave the Tip feature on then at checkout it provides the donor with the option to also tip Givebutter.
We love the design of the donation pages and how easy it is for users to donate. The forms are very intuitive.
We also love the customer support team. Their education videos and trainings are super helpful for non-profit fundraising.
We are integrating virtual components to our event fundraising and Givebutter has been super helpful.
We absolutely loved the donor wall, as did those donating to our cause.
GiveButter has been a terrific solution for our organization. With GiveButter we solved the problem of not having a donor-centric online giving platform that takes all the modern payment methods.
Their customer support is also excellent -- quick, friendly, and personable.
I love how easy it is to use and how quickly you can get campaigns up and running.
We are delighted that donors can cover the cost of fees if they decide too (and we can opt to ask them to or not).
Givebutter is easy to use, has lots of great features, and gives you control over your data. It also doesn't require a barge or boatload of cash to get started.
Excellent Platform at Lowest Price (Essentially Free).
QuickBooks Desktop Enterprise logo
4.5
20.1K

Enterprise accounting, FSM and inventory management solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.1
Pros and Cons from QuickBooks Desktop Enterprise users   
avatar
+15
User friendly design that is easy to learn and navigate, great for invoicing people as well as paying invoices, good organization of invoices and payments.
Submitting hours for the wrong week unintentionally can be frustrating because there is no way to reverse it without supervisor permissions.
Quickbooks is the bread and butter of my business, it is the best accounting program I have used. I love that it continues to improve and allow more integration with apps and documentation programs.
The customer service is terrible. I usually get forwarded from person to person because I'm in the "wrong department," but I know it's because the person just doesn't know the answer.
The help on the team when getting this product was great, the features are honestly really great, I use it for payroll as well and it is really worth the cost.
No recourse through customer service. Data is held hostage as leverage for stopping cancellation of unauthorized charges, ie: sure you can cancel but we're not sure what will happen to your data.
I an a self employed barber and I do my own books and tax return. QuickBooks is a fantastic tool amazing for keeping track of everything through the easy to view reports.
We are currentlyt shopping for a new accounting software because this has become such a burden of time and lost information.
My favorite feature that I have found using QuickBooks is the automatic invoice sender that mails out reminders to vendors who have outstanding or unpaid invoices.
The thing I like the most about quickbooks is how easy is to generate an invoice and send it to your clients. They have a great UI and it is really easy to use the product.
Customer service is amazing, they genuinely sound happy to help and have always been able to satisfy any issue with speed and efficiency.
I am happy using this for like payroll management , bills payment, budgeting and budgeting. Overall its to my advantage and I would recommend this to smaller starting up businesses.
I have been using QuickBooks for 20+ years and while I have also had the pleasure of other software, this is the one I am always most comfortable in.
I loved the flexibility of the software when it comes to integration with software from other vendors. The pricing is awesome especially for small and upcoming businesses.
I love that I can use this for accounts receivable and accounts payable. I also love the reconciliation ability.
The flawless integrations , technical support, and best & user friendly, user interface provides a great experience.
There are so many great ways to see your financial information and tag expenses and income so you can get a better view of how your company is doing financially and where you can improve.
Wonderful software and I definitely would recommend to start up and established companies a like.
User friendly design that is easy to learn and navigate, great for invoicing people as well as paying invoices, good organization of invoices and payments.
Submitting hours for the wrong week unintentionally can be frustrating because there is no way to reverse it without supervisor permissions.
Quickbooks is the bread and butter of my business, it is the best accounting program I have used. I love that it continues to improve and allow more integration with apps and documentation programs.
The customer service is terrible. I usually get forwarded from person to person because I'm in the "wrong department," but I know it's because the person just doesn't know the answer.
The help on the team when getting this product was great, the features are honestly really great, I use it for payroll as well and it is really worth the cost.
No recourse through customer service. Data is held hostage as leverage for stopping cancellation of unauthorized charges, ie: sure you can cancel but we're not sure what will happen to your data.
I an a self employed barber and I do my own books and tax return. QuickBooks is a fantastic tool amazing for keeping track of everything through the easy to view reports.
We are currentlyt shopping for a new accounting software because this has become such a burden of time and lost information.
My favorite feature that I have found using QuickBooks is the automatic invoice sender that mails out reminders to vendors who have outstanding or unpaid invoices.
The thing I like the most about quickbooks is how easy is to generate an invoice and send it to your clients. They have a great UI and it is really easy to use the product.
Customer service is amazing, they genuinely sound happy to help and have always been able to satisfy any issue with speed and efficiency.
I am happy using this for like payroll management , bills payment, budgeting and budgeting. Overall its to my advantage and I would recommend this to smaller starting up businesses.
I have been using QuickBooks for 20+ years and while I have also had the pleasure of other software, this is the one I am always most comfortable in.
I loved the flexibility of the software when it comes to integration with software from other vendors. The pricing is awesome especially for small and upcoming businesses.
I love that I can use this for accounts receivable and accounts payable. I also love the reconciliation ability.
The flawless integrations , technical support, and best & user friendly, user interface provides a great experience.
There are so many great ways to see your financial information and tag expenses and income so you can get a better view of how your company is doing financially and where you can improve.
Wonderful software and I definitely would recommend to start up and established companies a like.
User friendly design that is easy to learn and navigate, great for invoicing people as well as paying invoices, good organization of invoices and payments.
Submitting hours for the wrong week unintentionally can be frustrating because there is no way to reverse it without supervisor permissions.
Quickbooks is the bread and butter of my business, it is the best accounting program I have used. I love that it continues to improve and allow more integration with apps and documentation programs.
The customer service is terrible. I usually get forwarded from person to person because I'm in the "wrong department," but I know it's because the person just doesn't know the answer.
The help on the team when getting this product was great, the features are honestly really great, I use it for payroll as well and it is really worth the cost.
No recourse through customer service. Data is held hostage as leverage for stopping cancellation of unauthorized charges, ie: sure you can cancel but we're not sure what will happen to your data.
I an a self employed barber and I do my own books and tax return. QuickBooks is a fantastic tool amazing for keeping track of everything through the easy to view reports.
We are currentlyt shopping for a new accounting software because this has become such a burden of time and lost information.
My favorite feature that I have found using QuickBooks is the automatic invoice sender that mails out reminders to vendors who have outstanding or unpaid invoices.
The thing I like the most about quickbooks is how easy is to generate an invoice and send it to your clients. They have a great UI and it is really easy to use the product.
Customer service is amazing, they genuinely sound happy to help and have always been able to satisfy any issue with speed and efficiency.
I am happy using this for like payroll management , bills payment, budgeting and budgeting. Overall its to my advantage and I would recommend this to smaller starting up businesses.
I have been using QuickBooks for 20+ years and while I have also had the pleasure of other software, this is the one I am always most comfortable in.
I loved the flexibility of the software when it comes to integration with software from other vendors. The pricing is awesome especially for small and upcoming businesses.
I love that I can use this for accounts receivable and accounts payable. I also love the reconciliation ability.
The flawless integrations , technical support, and best & user friendly, user interface provides a great experience.
There are so many great ways to see your financial information and tag expenses and income so you can get a better view of how your company is doing financially and where you can improve.
Wonderful software and I definitely would recommend to start up and established companies a like.
Quickbooks Online logo
4.3
6.4K

Small business accounting software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.2
    Features
    4.2
    Customer support
    4.0
Pros and Cons from Quickbooks Online users   
avatar
avatar
+15
It's a user friendly service with great customer care, wonderful service if u have a small business.
This is extremely unprofessional and unacceptable from the company that is supposed to have your books.
Fields to fill and perfectly links the data from one end like ap and AR to the bank reconciliation. Great reports on transactions for the month or period if interest.
The problem is that doing your own taxes online becomes risky the more you have to account for.
We love that it helps us streamline efforts, is easy to use, and is easy to train others on. QuickBooks Online has definitely been one of the best technology pieces of our administration.
Other than tracking my expenditures, the whole system is a pain. Error messages constantly received because "there's a message from your bank" bla bla bla.
This software has a lot of great features, the best of them all is the ability to import data from.
They have the among the worst support I have ever dealt with.
Quickbooks Online has a lot of wonderful features that are super easy to use and deploy in the office. A lot of time is saved with repetitive tasks that eat up a already busy day.
Love that it is cloud-based and can login from anywhere. I love that myself and my team can all be working in the same company file at the same time from wherever we are.
Quickbooks online is super easy to use, offers lots of features and can supports many users. The interface looks amazing.
The ease of integration with our financial institution was outstanding. The amount of time that will be saved on preparing taxes documents is such a blessing.
Not only that but its very intuitive, and simple. I love the help button and search bar which can help you find almost anything.
The ease of use has to be at the top of the list. It is an amazing software to help us keep track of 7 companies.
Fantastic, the customer service team is always available to help if you have any issues.
What I like most about QuickBooks is that it tracks all my expenses. It also tells me what I spent on my savings account and how to save money.
We love the ease of reporting in Quickbooks online and how easily it integrates with our other systems.
Quickbooks is perfect for small businesses who need to track their own expenses to save on costs. It seriously offers so many features and is really everything you will need to manage your expenses.
It's a user friendly service with great customer care, wonderful service if u have a small business.
This is extremely unprofessional and unacceptable from the company that is supposed to have your books.
Fields to fill and perfectly links the data from one end like ap and AR to the bank reconciliation. Great reports on transactions for the month or period if interest.
The problem is that doing your own taxes online becomes risky the more you have to account for.
We love that it helps us streamline efforts, is easy to use, and is easy to train others on. QuickBooks Online has definitely been one of the best technology pieces of our administration.
Other than tracking my expenditures, the whole system is a pain. Error messages constantly received because "there's a message from your bank" bla bla bla.
This software has a lot of great features, the best of them all is the ability to import data from.
They have the among the worst support I have ever dealt with.
Quickbooks Online has a lot of wonderful features that are super easy to use and deploy in the office. A lot of time is saved with repetitive tasks that eat up a already busy day.
Love that it is cloud-based and can login from anywhere. I love that myself and my team can all be working in the same company file at the same time from wherever we are.
Quickbooks online is super easy to use, offers lots of features and can supports many users. The interface looks amazing.
The ease of integration with our financial institution was outstanding. The amount of time that will be saved on preparing taxes documents is such a blessing.
Not only that but its very intuitive, and simple. I love the help button and search bar which can help you find almost anything.
The ease of use has to be at the top of the list. It is an amazing software to help us keep track of 7 companies.
Fantastic, the customer service team is always available to help if you have any issues.
What I like most about QuickBooks is that it tracks all my expenses. It also tells me what I spent on my savings account and how to save money.
We love the ease of reporting in Quickbooks online and how easily it integrates with our other systems.
Quickbooks is perfect for small businesses who need to track their own expenses to save on costs. It seriously offers so many features and is really everything you will need to manage your expenses.
It's a user friendly service with great customer care, wonderful service if u have a small business.
This is extremely unprofessional and unacceptable from the company that is supposed to have your books.
Fields to fill and perfectly links the data from one end like ap and AR to the bank reconciliation. Great reports on transactions for the month or period if interest.
The problem is that doing your own taxes online becomes risky the more you have to account for.
We love that it helps us streamline efforts, is easy to use, and is easy to train others on. QuickBooks Online has definitely been one of the best technology pieces of our administration.
Other than tracking my expenditures, the whole system is a pain. Error messages constantly received because "there's a message from your bank" bla bla bla.
This software has a lot of great features, the best of them all is the ability to import data from.
They have the among the worst support I have ever dealt with.
Quickbooks Online has a lot of wonderful features that are super easy to use and deploy in the office. A lot of time is saved with repetitive tasks that eat up a already busy day.
Love that it is cloud-based and can login from anywhere. I love that myself and my team can all be working in the same company file at the same time from wherever we are.
Quickbooks online is super easy to use, offers lots of features and can supports many users. The interface looks amazing.
The ease of integration with our financial institution was outstanding. The amount of time that will be saved on preparing taxes documents is such a blessing.
Not only that but its very intuitive, and simple. I love the help button and search bar which can help you find almost anything.
The ease of use has to be at the top of the list. It is an amazing software to help us keep track of 7 companies.
Fantastic, the customer service team is always available to help if you have any issues.
What I like most about QuickBooks is that it tracks all my expenses. It also tells me what I spent on my savings account and how to save money.
We love the ease of reporting in Quickbooks online and how easily it integrates with our other systems.
Quickbooks is perfect for small businesses who need to track their own expenses to save on costs. It seriously offers so many features and is really everything you will need to manage your expenses.