NewOrg vs Bonterra Apricot

Salesforce Sales Cloud

Salesforce Service Cloud

Bonterra Penelope

CaseWorthy

ProClass

ECINS

Compare NewOrg and Bonterra Apricot based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

CaseWorthy is a scalable, purpose-built case management platform enabling community, human services, & government agencies to manage clients, complete intake, self-enrollment & service workflows, manage & send referrals, create & generate reports, manage individuals & groups agency-wide.

ECINS (Empowering Communities with Integrated Network Systems) is the world’s most collaborative case management system. Purpose-built, cloud-based and highly secure, ECINS is used worldwide to improve the lives of vulnerable people and empower the human services practitioners who serve them.

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

NewOrg provides cloud-based information management solutions for non-profit organizations, supporting volunteer scheduling, fundraising, donation management and more.

Access Controls/Permissions

Accounting

Accounting Integration

ACH Payment Processing

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Administrative Reporting

Alerts/Escalation

Alerts/Notifications

Alumni Management

Applicant Tracking

Appointment Management

Approval Process Control

Assessment Management

Attendance Management

Audit Trail

Authorization Tracking

Automated Scheduling

Availability Management

Bed Management

Billing & Invoicing

Calendar Management

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Segmentation

Candidate Profiles

Care Plan Management

Case List Management

Case Management

Case Notes

Categorization/Grouping

Certification & Licensing

Charting

Child Welfare Management

Claims Management

Client Chart Audit Tools

Client Management

Client Portal

Clinical Assessment Tool

Collaboration Tools

Committee Management

Communication Management

Compliance Management

Configurable Workflow

Contact Database

Contact Management

Contribution Tracking

Credit Card Processing

Customer Database

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Questions

Customizable Reports

Customizable Templates

Dashboard

Dashboard Creation

Data Import/Export

Document Management

Document Review

Document Storage

Document Templates

Donation Tracking

Donor Management

Due Date Tracking

Dues Management

EHR/EMR Integration

Electronic Payments

Electronic Signature

Electronic Submission

Eligibility Verification

Email Alerts

Email Management

Email Marketing

Email Reminders

Email Templates

Email Tracking

Employee Management

Event Management

Event Scheduling

Event Ticketing

For Grantmakers

For Grantseekers

For Nonprofits

For Speech Therapists

Forms Management

Fundraising Management

GDPR Compliance

Gift Matching Management

Goal Setting/Tracking

Grant Application Management

Grant Award Tracking

Grant Management

Graphical Data Presentation

Group Notes

HIPAA Compliant

NewOrg

Android

Web-based

iPad

iPhone

Resident Services Lead

NewOrg fit our budget while also meeting all of our "wish list" features. We were thrilled with the onboarding process, which was personalized and interactive.

Executive Director

It's reporting features are fabulous and I love how much customization they allow. The support we get from NewOrg is amazing.

Development Coordinator

One of the best things we like about NewOrg is that it is easy to access information. NewOrg affords our agency the ability to organize all program data in one database.

Manager, Digital Solutions and Services

And the team is very supportive in doing all they can to satisfy our needs. They do not exist to make money, but to provide a good quality service that meets the customer's demands.

Development Associate

Any time that they have been unable to deliver something it has been because of a technical limitation of the software.

The team at New Org are true thought partners in helping to create the most elegant and efficient solution.

Volunteer Coordinator

What I like most about NewOrg is their service and support. They respond promptly and address any question or request expertly.

Operations Coordinator

Love that most of the reports that I need are easily accessible with just one click. The support team is phenomenal and very patient.

The platform is intuitive. We are a small, yet very busy office so it was important for us to have a system that we could integrate seamlessly.

Career Coach

He was attentive to our questions, concerns, and needs. He was always responsive, knowledgeable, and willing to go the extra mile to ensure we got the most out of the system.

Program Manager

Customizeable, very easy to use, great support team.

President

NewOrg is easy to use and their support staff is incredibly helpful.

Interim Program Director

I enjoy the high level of customization which can be created for the needs of your organization.

It does so much from keeping all of our staff organized and in touch with what services are provided to our community to helping us with strategic decisions and thorough analysus.

When I first came onboard as Executive Director, the message I received from the Board of Directors was that NewOrg was broken.

Technology and Data Manager

We also input numerous other types of constituents. The integrated eCommunications module is a key to our success in keeping in contact with all of our constituencies.

Executive Director 

Some of the base areas of the software that are not changeable. But it is so minor that I hesitated even mentioning.

Some reports take a long time to run. Some of the reports are not named well.

NewOrg screenshot: NewOrg confidentiality agreement

NewOrg screenshot: NewOrg client intake

NewOrg screenshot: NewOrg dashboard

NewOrg screenshot: NewOrg homepage

NewOrg screenshot: NewOrg geomapping

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

Penelope by Athena Software is cloud-based case management software for human services and nonprofits. Ours is a secure and configurable client management system for social services with flexible reporting, smart forms, and a mobile client portal designed to improve the customer experience.

ProClass is an online dashboard-based solution for class and events organizers, with features spanning registration, membership management, scheduling and more

Bonterra Case Management is a solution for nonprofit organizations of any size that supports a secure case management database, along with a best practice library with forms and reports, a drag-and-drop form designer, volunteer and donor management tools, plus client tracking, and more.

Data Collection

Drag & Drop

Member Database

Mobile Access

Multi-Location

Program Management

Progress Reports

Progress Tracking

Real-Time Analytics

Real-Time Reporting

Records Management

Referral Management

Referral Tracking

Registration Management

Reminders

Reporting & Statistics

Reporting/Analytics

Role-Based Permissions

Scheduling

Self Service Portal

SSL Security

Task Management

Task Scheduling

Time Tracking

Training Management

Volunteer Management

Workflow Management

Bonterra Apricot

Windows

Director of Operations

It has been a pleasure working with Apricot. If you are a small organization moving from Access or Excel, this is an affordable good first step.

Director

Kudos to Apricot for designing a system that is flexible, powerful, and affordable.

National Project Coordinator

Having the capability to build graphics and bulletins on the fly is great for communicating importance/ sense of urgency with the data and goals.

Crisis Speicialist

I like that it is user friendly and it's very easy to find what you are looking for.

Easy to use and very friendly, great application and integrates well with other applications.

Director of Quality Improvement

We have received great customer service from our Advanced Support Consultant. I like that we can make changes to forms and implement new processes on our own.

NewOrg vs Bonterra Apricot Comparison (2026)

NewOrg vs Bonterra Apricot Comparison (2026)

NewOrg

Bonterra Apricot

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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