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Salesforce Nonprofit Cloud vs Blackbaud Raiser's Edge NXT Comparison (2026)

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Good recommendations?

Salesforce Nonprofit Cloud

Blackbaud Raiser's Edge NXT

Overview

Salesforce is a single technology platform to connect your entire community so you can raise more funds, communicate more effectively, engage and strengthen your community, and deliver better programs and services. Based on a unified data model that offers a 360-view of your constituents and organization, it provides real-time data and robust reporting capabilities. And it’s built for the social and mobile era, so you can reach your constituents wherever they may be.

Raiser’s Edge is a cloud based fundraising and relationship management system with built-in analytics tool

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

Value for money

Ease of use

Features

Customer support

74%

would recommend this app

4.2

418

190

169

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

Pros

“Overall, it’s been great because of how well it allows us to have our processes or workflows be integrated with our existing apps.”

Darren L.

CEO

“I did run into a bit of a learning curve with Salesforce because it is so complex.”

Leah L.

Program Coordinator

“Training new employees on Salesforce is time-consuming, as its one of our main systems”

Eva K.

Customer Experience Executive

Pros

“It is a comprehensive and powerful CRM that supports sophisticated fundraising operations well, particularly for organizations with large donor databases and complex reporting needs.”

Emily D.

Director of Philanthropy

“The dashboard and portfolio management tools make it easy for staff to track donor activity, manage moves, and make meaningful progress in guiding donors through the cultivation journey.”

Emily D.

Director of Philanthropy

“Having donor information, interactions, giving history, and reporting all in one place creates a much more streamlined workflow across teams.”

Emily D.

Director of Philanthropy

Cons

“At the beginning it was hard to know how to navigate, but that came with time.”

Taylor D.

Senior Consultant

Cons

“What they don't explain very well is that the web-based view of the database only allows for minimal functions that database users are used to, and that the old database-view would still be necessary to do important tasks, such as running detailed reports, use Online-Express, batch gift entry, etc.”

Beverly S.

Development Coordinator

“Reporting: While the data is deep, pulling a simple, clean report for a board meeting is surprisingly difficult without exporting everything to Excel first.”

Amy J.

Donor Engagement Officer

“When you make the migration, not all the data is migrated correctly, and for a lot of things you need to be doing in the database view and others are only possible on the webview.”

Elias F.

Donor relations and Database coordinator