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Salesforce Nonprofit Cloud vs Virtuous Comparison (2026)

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Good recommendations?

Salesforce Nonprofit Cloud

Virtuous

Overview

Salesforce is a single technology platform to connect your entire community so you can raise more funds, communicate more effectively, engage and strengthen your community, and deliver better programs and services. Based on a unified data model that offers a 360-view of your constituents and organization, it provides real-time data and robust reporting capabilities. And it’s built for the social and mobile era, so you can reach your constituents wherever they may be.

Virtuous CRM is a cloud-based customer relationship management (CRM), donor management, and email marketing solution designed to help nonprofit organizations build lasting personal relationships with their donors & increase giving, with tools for donation tracking, predictive analytics, and more

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

Value for money

Ease of use

Features

Customer support

74%

would recommend this app

4.6

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

Pros

“Overall, it’s been great because of how well it allows us to have our processes or workflows be integrated with our existing apps.”

Darren L.

CEO

“I did run into a bit of a learning curve with Salesforce because it is so complex.”

Leah L.

Program Coordinator

“Training new employees on Salesforce is time-consuming, as its one of our main systems”

Eva K.

Customer Experience Executive

Pros

“Because it is so robust, it is sometimes difficult to sift through data or ensure you're getting the most accurate data. If you are batching in contacts, you have to manually touch every single contact which can take hours of work.”

Caitin C.

Client Success Manager

“The user experience is very friendly, and it is very easy to keep track of our donors and giving.”

Josh H.

Technical Support Specialist and CRM Administrator

“The features are rich including donor management, online donations, integrations, volunteer and event management and reporting.”

Toby W.

Executive Director

Cons

“At the beginning it was hard to know how to navigate, but that came with time.”

Taylor D.

Senior Consultant

Cons

“They only keep form names for 90 days making it difficult to query and track.”

Caitin C.

Client Success Manager

“The Data Migration Specialist that worked with us did not seem to have experience and although she ultimately did what she could to be helpful, probably putting in many extra hours on our behalf, my sense is that her lack of initial training and lack of diligence in early conversations wasted many hours for both of us.”

Michelle M.

Associate Director of Development

“There seems to be no option for an upgraded customer support package if you have unique or custom requests.”

Michelle M.

Associate Director of Development