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Customer Experience Software - Page 25

Last updated: April 2026

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642 software options

Lokulus logo

Your AI workflow automation partner

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Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

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Reeview logo

Review and reputation management software

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Reeview is a reputation management software that helps businesses generate reviews from customers using unique behaviour psychology elements.

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Fresh Relevance logo

Make the engaging customer experience you envision a reality

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Fresh Relevance is the versatile personalization platform that helps commerce-driven businesses deliver revenue-boosting cross-channel experiences with ease, no technical expertise needed.

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SimpleFeedback logo

Cloud-based customer engagement application

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SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

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DataOrb logo

AI-enabled multichannel customer experience platform

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DataOrb helps businesses collect a 360-degree pulse over the voice of their customers and understand trending issues, inquiries, and compliments across channels. Users can identify friction points in customer journeys, pinpoint what went wrong in the customer journey, and turn insights into actionable playbooks.

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Blackninja Feedback logo

Guest feedback management software

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Blackninja Feedback is a cloud-based tool that automates collecting guest feedback from various channels.

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FORTVISION logo

Manage Personalized Journeys for Every User.

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FORTVISION is a one-stop-shop marketing automation and website personalization software designed to improve all your sales and marketing conversions using internal & external data sources, including external CRM software.

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Mapster logo

Customer feedback surveys with user segmentation

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Mapster is a feedback survey tool helping businesses collect and analyze user responses with contextual data. It links survey responses to users and their attributes, enabling segmentation by plan type, role, location, and custom parameters. Mapster supports surveys like Net Promoter Score, Customer Satisfaction Score, Customer Effort Score, and Product-Market Fit, which can be embedded in apps or shared via links.

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Userwell logo

User Feedback Management Software

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Userwell is a Product Feedback Management Software. It helps you to collect, analyze, prioritize and implement customer feedback.

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Supahub logo

Customer feedback collection tool

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Supahub is a customer feedback collection tool that helps users collect, manage, and prioritize customer feedback from different sources and platforms in one place. It offers features like feedback boards to organize feedback, a product roadmap to visualize plans, and a product changelog to communicate product releases.

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TRACX logo

SaaS social media and customer experience optimization tool

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TRACX enables organizations to streamline feedback collection operations to help improve information processing and promote data-driven insights. Key features include text analysis, visual analytics, customer experience management, customizable templates, branding tools, and feedback management.

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Discoveriez logo

Japanese digital transformation platform

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Discoveriez is a Japanese DX (Digital Transformation) support service that visualizes and streamlines customer-facing operations, and utilizes information collected from customers to improve products and operational flows, manage risks and optimize processes.

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Quackback logo

Open source tool for feedback and roadmaps

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Quackback is an open-source feedback management platform that allows organizations to collect feature requests, organize user feedback, and share product roadmaps. The platform includes feedback boards with public voting capabilities, an embeddable widget for in-app feedback collection, AI-powered sentiment analysis and duplicate detection, and automated changelog publishing with user notifications.

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Ativa Suite logo

Next-generation automated assurance for 360° visibility

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Ativa Suite is a comprehensive suite of cloud-native modules offered by Infovista for the automated assurance and operations of fixed, mobile, legacy, and advanced networks. It provides end-to-end visibility across digital experiences, apps/services, networks, and infrastructure.

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Localworks logo

Reputation and review management solution

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Localworks is a cloud-based platform that allows businesses to manage their local listings and view customer reviews.

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Customer Lobby logo

Cloud-based customer engagement software

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Customer Lobby is a cloud-based customer engagement and marketing solution that helps businesses generate business from their existing customer base and prospect into new markets.

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Press'nXPress logo

Capturing customer feedback in real-time at any interaction

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With PressnXPress understand customers' experience at every touchpoint of the customer journey. Utilize real-time dashboard with full control to analyze data and gain insights. Easily browse through all the feedback received with the intuitive dashboard to monitor and track trends.

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Emplifi Service Cloud logo

End-to-end care and support for your customer

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Emplifi Service Cloud provides end-to-end care and support for your customer, throughout their journey.

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Jeeva logo

help leaders transform their companies into customer-centric

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Early warning system that helps businesses leverage artificial intelligence (AI) technology to provide customer support teams with actionable insights and automation, enabling them to increase upsells and enhance customer experience.

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BetterFeedback logo

Qualitative customer feedback analysis software

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BetterFeedback is a feedback analytics tool that helps product teams organize customer feedback, analyze qualitative data, track opportunities, and more.

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SankeyJourney logo

Visualize Your Customer's Journey with SankeyJourney

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Online tool for analyzing user journeys through Sankey diagrams or flow charts. Upload a CSV file containing event data from your website or app, and quickly generate an interactive data visualization interface that illustrates your customer paths. Boost your engagement, retention, and monetization.

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Scuba logo

Transform customer experience with continuous intelligence

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Scuba Analytics is a customer journey analytics tool that allows you to run no-code queries against time-series data, so you can get answers about your most pressing data questions in a matter of seconds. And Scuba can also be provisioned in your cloud provider of choice.

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Evermuse logo

Cloud-based customer experience solution

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Product, Customer Success & Sales team members use Usermuse to record and synthesize conversations with (prospective) users into Product-team relevant signals (e.g., needs, pain points, and sentiment) to guide roadmapping.

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SMG logo

Changing how brands act on customer + employee insights

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SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

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Emojot CXM logo

Software for collecting and analyzing customer feedback

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Emojot CXM is a customer experience management software designed to collect and analyze customer feedback in real time using AI-powered technology. It is used by businesses across industries such as hospitality, healthcare, restaurants, retail, banking, and manufacturing.

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