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Customer Service Software - Page 7

Last updated: April 2026

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477 software options

InGenius logo

Computer telephony integration to fuel efficiency

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Increase agent productivity, customer satisfaction and case handling capacity. InGenius helps make calls more efficient by placing critical CRM insights at your agents' fingertips. Drive more successful service with one simple integration that supports unique workflows and omnichannel environments.

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SanCCS logo

Attain the Best Call Center Solutions by SAN Softwares.

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SAN Softwares also deeply believes in clarifying the queries raised by their valuable customers. Therefore, its Customer Service genuinely pays attention to the issue raised by its customers and believes in solving it quickly.

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Essembi logo

The OEE Platform for Manufacturing Teams

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Transform your manufacturing efficiency with Essembi's OEE platform - cut labor costs by 13% and increase production capacity by 40% within the first year of implementation.

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Claritysoft CRM logo

User-friendly customer relationship management software

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Powerful. Intuitive. Customizable. Claritysoft CRM is designed to be easy to use without sacrificing power and functionality.

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Inbenta logo

A Conversational AI Platform that Reduces Support Requests

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Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

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Surfly logo

Universal Co-browsing and Collaboration Technology

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Surfly provides co-browsing and collaboration technology that lets you improve NPS and CSAT by optimizing support journeys, and interact with customers as if you are sitting side-by-side.

Surfly easily integrates and is customizable to fit any flow, CRM or CC platform.

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Answerbase logo

Meet your customers’ and company's information needs

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Save time and resources by eliminating duplicate inquiries. Utilize Answerbase’s self-help to effectively scale your support offerings.

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Deepser logo

IT service desk, CRM, and asset management software

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Deepser is a cloud-based IT service desk and ticketing software, which enables businesses to handle customer queries and resolve issues by routing tasks to the relevant departments. Features include collaboration, prioritization, agentless discovery, license management, time tracking & reporting.

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Remote eye logo

On-premise and cloud-based customer support solution

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Remote eye is an on-premise and cloud-based customer support software that helps businesses facilitate internal collaboration, monitor downtime due to failure, and more on a unified platform

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CM.com Communications Platform logo

One platform to reach your audience via all mobile channels

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Engage your customers on their favorite channels to enhance the customer experience. The Communications Platform of CM.com connects you to your audience through popular messaging channels via the Business Messaging API, SMS via the SMS Gateway, and voice calls via the Voice API or SIP Trunk.

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RepairCMS Ultimate logo

Customer service and repair management software

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RepairCMS Ultimate improves customer service with real-time repair tracking, fast quotes, CRM, and personalized updates for repair shop

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Innosoft Field Service Management logo

web-based field service management solution

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INNOSOFT Field Service Management is a web-based solution that modernizes the organization of a field service. Manage service processes through modern web interfaces, from customer inquiries to scheduling the appropriate field service technician, mobile device feedback, and post-service processing.

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CustomerSure logo

Using the VoC to drive actions that matter most.

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CustomerSure helps CX teams build top VoC programs to boost satisfaction, enhance reputation, and secure high retention rates.

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VeriShow logo

Video Chat, Cobrowsing, Screen sharing, Certified signature

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Let you help your customers remotely but in person

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My AskAI logo

Create an AI chatbot for your Customer Support.

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Add an affordable AI customer support chatbot to your site and cut your support tickets by 79% overnight.

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Grasp logo

Customer Support Software for Live Chat, Email and Twitter

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Grasp's cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Boost your customer service with Grasp

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ICR Evolution logo

Software for a real omnichannel experience.

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Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.

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Infobip logo

Omni-channel customer communication and engagement

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Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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Social Intents logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

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Talking to your website visitors should be easy. Chat with them right from the tools you already use: Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT.

Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.

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Verloop logo

Conversational AI Platform for Automated Customer Support

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Verloop.io is a customer support automation platform that helps you provide exceptional support experiences to your customers across channels. Deploy our bot on your website, app, Facebook page, and WhatsApp number.

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Clockwork IT logo

Field service management solution for individual requirement

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Clockwork IT is a field service management solution that helps organizations streamline their entire business flow. It enables enterprises to take complete control, from quotes to invoicing and everything in between.

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Pypestream logo

Cloud-based messaging and conversational AI platform

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Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

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Khoros Care logo

Digital and social media customer care for enterprise

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Khoros Care is a customer care platform that allows enterprises to provide multi-channel communication using agents and bots. Features include smart workflows, operational analytics, crisis detection and mitigation, conversation insights, multi-level prioritization, performance metrics, and more.

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

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Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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Heymarket logo

Business text messaging for teams

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Heymarket is customer service via text message for leading brands. It is intuitive enough for agents to learn in minutes, but powerful enough for manager to track performance. Using SMS for customer service will improve response times, agent productivity, and customer satisfaction.

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