Akeneo Product Cloud vs inriver PIM Comparison

Akeneo PIM makes it possible to collect product specific statistical data from various sources.

Akeneo PIM definitely needs to increase the data sources that it can collect data from.

The UI, the product grid, the product page Being able to import the whole structure with files The performances and no bugs

The DAM part of the PIM could have more features The automatic rules are limited The import/export format are not flexible

Thank you very much for taking the time to share your experience using Akeneo PIM! #PIMforALL

Easy to use and efficient and suits the business needs for a PIM tool that can be used for ecommerce

Requires customisation to achieve a lot of desired results

Jaz, Thank you so much for your review. Glad to see how easy to use and efficient our platform is.

PIM has a great flexibility to improve your management tasks and save time making your job easyer. I love the capabilities that pim offers to the user to manage the information more efficiently. You can unify your products information in one only software that allows you manage all of it. You can also personalize almost any field in fact to your necessities.

That what i don't like from PIM is that the learning curve isn't that faster as i thought but with a couple of weeks of study you can handle it pretty good.

With experience in other enterprise PIM Systems, I can say with confidence that Akeneo's interface is easier to understand and more intuitive than other options on the market.

The onboarding process was a bit clunky, primarily attributed to our Integrating partner who did not fully understand the Akeneo process.

Thank you very much for taking the time to share your experience using Akeneo PIM! We are happy to know that our solution is addressing your needs and helping you in your day-to-day work. #PIMforALL

PIM has a lot of useful features especially designed keeping the users in mind. The frequent updates and improvements enhance the tools quality. The documentation is very helpful and makes it easy to understand.

Nothing that I can think of really! It's a great tool.

It's free, it's modern, it's fast, clean. You can perceive it's well designed and programmed. It fulfills just PIM needs without unnecessary additional features. It has a free community edition you can use self-hosted.

It's hard to understand, you must study the guides. It doesn't have a free hosted version. You need a VPS to use it.

Drag & Drop features as well as the ease of mass imports & exports for product information. We migrated from an outdated PIM where everything was inputted manually so this program has greatly sped up our internal processes.

Our integration didn't go all that well, so our product families were never set up correctly which caused a lot of issues with our website. That is more of an internal problem though. Be sure you find the correct external agency if you do not have the internal capabilities. We're paying for it dearly.

Forrest, Thank you for your review. So great to hear about your migration to Akeneo. Your feedback is very valuable and we appreciate it! Samira McDonald Sr Customer Community Manager

It’s friendly user- interface. The easy switch between channels. The concept of assets and entities providing many possibilities to manage enriched content.

The 'Simultaneous Work' that is not yet arrived and some complexity in navigating through the history of modification. This based on using it in an international context at scale with many users and markets collaborating at the same time on the PIM.

Capacity to link to ERP, internal software. To host product information in organized way with insights to data quality score. Workflows and approval process based on role & permission set.

Changing/editing attributes after they have been created is kind of headache. As well "reference entity like" feature for set of attributes would make our jobs easier.

The fit for purpose towards the required PIM, commercial and syndication capabilities we need to have. The fit for purpose towards target data model (product and equipment) architecture, edge cases, current PIM gaps & limitations. Akeneo is bringing all kind of out of the box capabilities, to ensure we have a fast to market approach with good and mature enough embedded product related MDM capabilities. The flexibility and scalability towards our roadmap and future vision. Akeneo was able to leverage & showcase the interaction in a very efficient matter and brought in multiple references that have exceeded our expectations showing a proven track record that meet our complex data model and or related business / commerce transformations.

No MDM capabilities, DAM capabilities were poor however since we are going for an integrated DAM solution, this is not an issue for us.

Hello Sabrina, Thank you for your review! So great to hear how Akeneo is you Hercules. Your feedback is truly appreciated. Samira McDonald Sr Customer Community Manager

Helped us on establishing a healthy product data with the proposed concepts and structures. The product enrichment process turned into a more friendly and meaningful task, valuating the work of involved people. The offered support is freaking excellent, we got the answers needed during adoption in a very reasonable time, with a very comprehensive language.

The assets management and translation processes offered out of the box did not cover our current range of necessities, so we opted for integration other tools to complete them all.

Daniel, Thank you for your review. So great to hear how Akeneo has been such a game changer! Your feedback is truly appreciated. Samira McDonald Sr Customer Community Manager

Cloud -based access from anywhere, at any time.

Can be difficult to manage efficiently with large datasets.

We appreciate your review of our cloud-based PIM product.

I like the all-in-one nature of inRiver. We use the PIM for all our text content and as a sort of pseudo DAM, and it works great for amalgamating and tracking resources.

The Print module is extremely unintuitive and I wish I had more control over the Work Area column in Enrich.

I like that it's creates a great tool to house all the product data that you need to bring your products to market. It's fairly easy to use and can be customization for the business that you run.

There is a steep learning curve to get a good understanding of the tools functionalities. Also, not being able to customize layouts can be a challenge. With this too, there isn't a great tool for external users of the system. The UI isn't as friendly as other competitors within the marketplace.

On behalf of the whole inRiver team, thank you so much for taking the time to share your experience! We are glad that you find value in our PIM solution and are looking forward to developing our partnership and move forward together.

What I like most about this software is that we could set it up to contain our specific information. We were able to create fieldsets that matched our catalog and kept the organizing easy. Now we just keep packing in more and more product information.

What I like least about the software is not having more control over it within our own organization and having to find a partner to do changes for us.

We appreciate your review Kimberly and happy that your experience with us as the One Source of Truth is wonderful.

Very flexible system: you are able to fit any assortment into inRiver. Because it is relation based, you can link anything to eachother. Implementation is easy and intuitive: what you see is what you get. Changes are made quickly by Product Management, the maintenance of products is also intuitive.

I miss some way of overview of the assortment. How is everything connected to eachother? You cannot "see" it, you only experience it by clicking around. Scoping within the system is not very easy to do. We work with different companies within one license. There is (today) no way to segment the products per division. So all products are visible for all companies. The new content segmentation feature should solve this, but we are desperately waiting for it for months. Other annoying thing is that the Fieldsets not read only are; if someone changes the Fieldset, data can be lost (unintentionally). Too bad, inRiver is not sharing its timeline of the roadmap. It is a guess when what will be released.

We appreciate your review Froukje and delighted to be your fit-for-future PIM partner.

This is an all in one solution, though we experinented with it largely as a PIM. It is not the software we ended up going forward with but I still think it is a great solution

We only considered the PIM capabilities because we weren't as impressed with the DAM organization functions. And really the PIM was only so good because considering our large datasets, it would be difficult to manage. Also, We would have limited control and needed to contact them for every update or change

Thank you for taking the time to submit a review. We're disappointed inRiver was not the right fit for your organization, but we appreciated the opportunity to talk about your needs. inRiver is truly the only enterprise-level PIM that includes syndication. Your assessment in our DAM capabilities are absolutely correct. The inRiver platform is more built for organizations looking to consolidate data sets out of the DAM and optimize their configuration for the benefits of suppliers, distributors, retailers, and online marketplaces. And we're pleased to say we've also made vast improvements in recent months in our ability to import and export large amounts of data for global organizations. We wish you luck with your selected solution and hope to have the opportunity to stay connected.

I love how it has really improved our process of finding, adding and editing information related to our products. The system is very modern and intelligent in terms of quickly adding information. I also like that the system "speaks" to other systems we use.

The only thing that's a little difficult to figure out is the "queries" for searching.

From our user's perspective, who are accustomed to working with spreadsheets, inRiver's ability to download product/item related data into a spreadsheet, allow users to modify their data, and then ingest the spreadsheet, updating the PIM. From the technical side, as business evolves and critical information needs to be captured, you can easily add additional data and use it as needed.

That's a tough one... I'll let you know when I come up with something!