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Comarch SQM Logo

Proactive telecom quality for happy clients

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Comarch SQM - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2021

Comarch SQM overview

What is Comarch SQM?

Comarch Service Quality Management (SQM) is a system for managing the quality of telecommunications services. It transforms traditional network-centric telecom monitoring into customer-centric service quality management.

SQM provides insight into customers' perceptions of service quality, enabling providers to prioritize network performance management based on forecasts of how events influence customer experience. This delivers high-level customer service assurance. Trend analysis and predictive maintenance capabilities allow providers to take a proactive approach to preventing service issues before customers experience them.

The system defines service models that monitor interdependencies between customer services and the network infrastructure. This holistic view facilitates efficient monitoring of new digital services enabled by 5G and IoT technologies. Built-in machine learning algorithms enable predictive maintenance through automatic baselining and anomaly detection. SQM also integrates with intelligent event processing systems by providing threshold-crossing event data to enable end-to-end processing of events from multiple sources.

Key benefits of using Comarch SQM

Get a holistic view of your services by defining service models to monitor interdependencies between customer services and network

Efficiently monitor new digital 5G and IoT services

Use built-in machine learning for predictive maintenance and proactive service quality management

Integrate Key Quality Indicators (KQI) with intelligent event processing to use SQM data in end-to-end event processing

Download materials like leaflets, webinars, white papers, reports, and brochures related to telecom service quality management

Starting price

PLN
10000per user

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Comarch SQM’s user interface

Ease of use rating:

Comarch SQM reviews

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

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Comarch SQM's features

Audit management
Complaint management
Compliance management
Defect tracking
Document coding & control
ISO standards management
Maintenance management

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Comarch SQM pricing

Value for money rating:

Starting from

PLN

10000

/user

One-time payment

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Comarch SQM price and value

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Comarch SQM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)

Comarch SQM FAQs

Q. Who are the typical users of Comarch SQM?

Comarch SQM has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. Does Comarch SQM offer an API?

No, Comarch SQM does not have an API available.


Q. What level of support does Comarch SQM offer?

Comarch SQM offers the following support options:
24/7 (Live rep)

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