Ebox ERP - 2026 Pricing, Features, Reviews & Alternatives

Ebox ERP is a comprehensive enterprise resource planning solution designed for maintenance and field service companies in Latin America. The system delivers a fully digital environment for businesses in vertical transportation, heating and cooling, portable sanitation and private security industries. It supports the end to end lifecycle of service delivery by digitizing work orders, coordinating field technicians and centralizing operational data in real time. The platform is tailored for small and medium sized maintenance enterprises that require seamless integration between office administration and on-site execution.

The software features a modular architecture that addresses commercial, financial, operational and reporting needs. The commercial component manages contract creation with automated alerts, quotation workflows and technical pre-feasibility reporting. The financial component enables teams to automate pre-invoicing processes for both variable and fixed services and offers integration with third party invoicing systems. The operational component includes a mobile application with offline capabilities for checklists and visit reporting, intelligent scheduling for technician assignments and fleet management for devices, user profiles and operator categories. The reporting component delivers historical visit analytics by client, project or service type, supports data export in spreadsheet and document formats, and provides profitability insights by comparing revenue against operational costs.

Industry specific editions extend core functionality to meet sector requirements. The vertical transportation edition allows managers to track equipment lifecycles and enforces compliance through regulatory checklist management. The heating and cooling edition manages warranty lifecycles and seasonal service scheduling. The portable sanitation edition optimizes fleet routing and maintains detailed asset histories and cleaning records. The private security edition supervises patrols with GPS control and maintains a digital incident log for on-site events.

Additional modules and integration capabilities allow the platform to scale with evolving business needs. The electronic signature module enables legally compliant signing of contracts and technical documentation directly within the mobile environment. The telemetry module integrates with Internet of Things devices to monitor asset performance and trigger immediate alerts. The attendance module uses biometric facial recognition and geofencing for secure workforce tracking. The help desk module facilitates customer issue management and service ticketing. The partner management module oversees subcontractor engagements and supplier evaluations. A comprehensive API framework ensures secure data exchange with electronic invoicing and third party systems while the native offline synchronization capability guarantees uninterrupted operation in remote or connectivity-challenged locations.