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Maintenance Management Software

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MaintainX logo

MaintainX

4.8
552

Manage Maintenance and Operations. Without the Paper Stacks.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.8
    Features
    4.5
    Customer support
    4.8
Pros and Cons from MaintainX users   
avatar
+15
The best benefit on MaintainX for me is keeping up with what needs to be done, we have 37 locations over two states and it helps me stay informed and prioritize deployment of assets.
The one thing I dislike about the app is that when work orders are closed they still.appear in closed orders for my team. I would.love to see the option to archive these while still be searchable.
I love this app, Very easy to open and to record any safety Or maintenance issues , So easy to submit photos and any notes that need to go along With your observations, It’s quick and user friendly.
It was a mess without a method to keep communication organized. The previous person in my position would just scribble a jumble of notes to try and remember everything.
I will keep using it and recommend it to anyone who is looking for a maintenance software... it works well and has excellent support when you run into a jam and need help.
Scheduling is a pain as you cant reorder the jobs on a calendar. Cant easily see who is assigned to a job in calendar view.
The seamless transition between the desktop and the mobile app make this a really nice solution. The reporting, filtering and scheduling abilities of the work orders is really nice and easy to use.
Full/ no visibility is not quite what I need for some of my staff.
Our overall experience with MaintainX has been great. They have great customer support, a very easy to set-up system, and the system very easy for users to learn and use.
The ease of use is wonderful and the company's customer service has been great.
Simple enough to manage home maintenance. As a maintenance professional myself this app can be as complex as you like but for home applications it is perfect.
I most liked the ease of use, the user friendly UI, the cost, and the customer service.
Great features even in the free plan and even better in the premium.
It save me time, so it saves me money. The price is great for the number of contracted labor's.
The neatness of the work order PDF exports is very professional. Ability to build asset profiles and share with all users.
It has it all from procedures to parts, Very user friendly, training takes 5 minutes. Integration to my business was seamless.
The organization, the easy use of the app, almost every thing was amazing.
I love the integration of procedures into workorders.
The best benefit on MaintainX for me is keeping up with what needs to be done, we have 37 locations over two states and it helps me stay informed and prioritize deployment of assets.
The one thing I dislike about the app is that when work orders are closed they still.appear in closed orders for my team. I would.love to see the option to archive these while still be searchable.
I love this app, Very easy to open and to record any safety Or maintenance issues , So easy to submit photos and any notes that need to go along With your observations, It’s quick and user friendly.
It was a mess without a method to keep communication organized. The previous person in my position would just scribble a jumble of notes to try and remember everything.
I will keep using it and recommend it to anyone who is looking for a maintenance software... it works well and has excellent support when you run into a jam and need help.
Scheduling is a pain as you cant reorder the jobs on a calendar. Cant easily see who is assigned to a job in calendar view.
The seamless transition between the desktop and the mobile app make this a really nice solution. The reporting, filtering and scheduling abilities of the work orders is really nice and easy to use.
Full/ no visibility is not quite what I need for some of my staff.
Our overall experience with MaintainX has been great. They have great customer support, a very easy to set-up system, and the system very easy for users to learn and use.
The ease of use is wonderful and the company's customer service has been great.
Simple enough to manage home maintenance. As a maintenance professional myself this app can be as complex as you like but for home applications it is perfect.
I most liked the ease of use, the user friendly UI, the cost, and the customer service.
Great features even in the free plan and even better in the premium.
It save me time, so it saves me money. The price is great for the number of contracted labor's.
The neatness of the work order PDF exports is very professional. Ability to build asset profiles and share with all users.
It has it all from procedures to parts, Very user friendly, training takes 5 minutes. Integration to my business was seamless.
The organization, the easy use of the app, almost every thing was amazing.
I love the integration of procedures into workorders.
The best benefit on MaintainX for me is keeping up with what needs to be done, we have 37 locations over two states and it helps me stay informed and prioritize deployment of assets.
The one thing I dislike about the app is that when work orders are closed they still.appear in closed orders for my team. I would.love to see the option to archive these while still be searchable.
I love this app, Very easy to open and to record any safety Or maintenance issues , So easy to submit photos and any notes that need to go along With your observations, It’s quick and user friendly.
It was a mess without a method to keep communication organized. The previous person in my position would just scribble a jumble of notes to try and remember everything.
I will keep using it and recommend it to anyone who is looking for a maintenance software... it works well and has excellent support when you run into a jam and need help.
Scheduling is a pain as you cant reorder the jobs on a calendar. Cant easily see who is assigned to a job in calendar view.
The seamless transition between the desktop and the mobile app make this a really nice solution. The reporting, filtering and scheduling abilities of the work orders is really nice and easy to use.
Full/ no visibility is not quite what I need for some of my staff.
Our overall experience with MaintainX has been great. They have great customer support, a very easy to set-up system, and the system very easy for users to learn and use.
The ease of use is wonderful and the company's customer service has been great.
Simple enough to manage home maintenance. As a maintenance professional myself this app can be as complex as you like but for home applications it is perfect.
I most liked the ease of use, the user friendly UI, the cost, and the customer service.
Great features even in the free plan and even better in the premium.
It save me time, so it saves me money. The price is great for the number of contracted labor's.
The neatness of the work order PDF exports is very professional. Ability to build asset profiles and share with all users.
It has it all from procedures to parts, Very user friendly, training takes 5 minutes. Integration to my business was seamless.
The organization, the easy use of the app, almost every thing was amazing.
I love the integration of procedures into workorders.
Fiix logo
4.5
620

The easiest way to plan, track, and optimize maintenance.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.4
Pros and Cons from Fiix users   
+15
The best feature about fiix for me is the organisation of assets and their logical accessibility. Ease of use was another plus as it did not take long for me to pick up the software.
Initially difficult to set up and adding features is also time consuming. The reports are missing stages of completion, completed works with dates.
Fiix is an amazing Software, very easy to use, a lot of useful features and data import/export capability which allows you to perform different analysis. Customer service is excellent.
In a year where every business has to adapt and make compromise in regards to what they offer and how it is paid for , Fiix have been extremely unhelpful - and actually quite rude.
I love how the search feature and filters are customizable and allows to easy find anything whether by assett number or user. The design is also nice, very clean and easy on the eyes.
The lack of intuitiveness in locating the correct screen on which to log data.
My overall experience with FIIX has been good. It feels like it is software that is better suited for smaller companies with little diversity in their inventory items.
This feature seems slow, and when working on the floor with dirty hands electronics tend not to cooperate. This is less a FIIX issue and more of an internal issue.
The ease of using Fiix makes it seamless in integrating new assets and adds value because of the time saved with everything at your fingertips.
The Manager dashboard is easy to interpret and navigate through. I really like the asset configuration which allows site overview and department breakdown of assets.
The ease of use, very straight forward, and easy to navigate. Great software to start to build a maintenance department.
A very good product which I have and will recommend to any company looking at rolling out a planned maintenance system.
Customer service experience has been great - very helpful and knowledgeable with the product.
Overall, the users seem happy with the solution, use have growth during the years, the main factory at first then all the factory (4).
Love it has proved useful and saved money in labor hours.
The integration portion was seamless due to the background work performed and the ability to test in a sandbox environment.
Fiix is a cloud-based CMMS software that is relatively easy to implement, where you get a good value for money.
The API has allowed us to build powerful integrations with the other software we have to use to manage the actual bikes and docking stations.
The best feature about fiix for me is the organisation of assets and their logical accessibility. Ease of use was another plus as it did not take long for me to pick up the software.
Initially difficult to set up and adding features is also time consuming. The reports are missing stages of completion, completed works with dates.
Fiix is an amazing Software, very easy to use, a lot of useful features and data import/export capability which allows you to perform different analysis. Customer service is excellent.
In a year where every business has to adapt and make compromise in regards to what they offer and how it is paid for , Fiix have been extremely unhelpful - and actually quite rude.
I love how the search feature and filters are customizable and allows to easy find anything whether by assett number or user. The design is also nice, very clean and easy on the eyes.
The lack of intuitiveness in locating the correct screen on which to log data.
My overall experience with FIIX has been good. It feels like it is software that is better suited for smaller companies with little diversity in their inventory items.
This feature seems slow, and when working on the floor with dirty hands electronics tend not to cooperate. This is less a FIIX issue and more of an internal issue.
The ease of using Fiix makes it seamless in integrating new assets and adds value because of the time saved with everything at your fingertips.
The Manager dashboard is easy to interpret and navigate through. I really like the asset configuration which allows site overview and department breakdown of assets.
The ease of use, very straight forward, and easy to navigate. Great software to start to build a maintenance department.
A very good product which I have and will recommend to any company looking at rolling out a planned maintenance system.
Customer service experience has been great - very helpful and knowledgeable with the product.
Overall, the users seem happy with the solution, use have growth during the years, the main factory at first then all the factory (4).
Love it has proved useful and saved money in labor hours.
The integration portion was seamless due to the background work performed and the ability to test in a sandbox environment.
Fiix is a cloud-based CMMS software that is relatively easy to implement, where you get a good value for money.
The API has allowed us to build powerful integrations with the other software we have to use to manage the actual bikes and docking stations.
The best feature about fiix for me is the organisation of assets and their logical accessibility. Ease of use was another plus as it did not take long for me to pick up the software.
Initially difficult to set up and adding features is also time consuming. The reports are missing stages of completion, completed works with dates.
Fiix is an amazing Software, very easy to use, a lot of useful features and data import/export capability which allows you to perform different analysis. Customer service is excellent.
In a year where every business has to adapt and make compromise in regards to what they offer and how it is paid for , Fiix have been extremely unhelpful - and actually quite rude.
I love how the search feature and filters are customizable and allows to easy find anything whether by assett number or user. The design is also nice, very clean and easy on the eyes.
The lack of intuitiveness in locating the correct screen on which to log data.
My overall experience with FIIX has been good. It feels like it is software that is better suited for smaller companies with little diversity in their inventory items.
This feature seems slow, and when working on the floor with dirty hands electronics tend not to cooperate. This is less a FIIX issue and more of an internal issue.
The ease of using Fiix makes it seamless in integrating new assets and adds value because of the time saved with everything at your fingertips.
The Manager dashboard is easy to interpret and navigate through. I really like the asset configuration which allows site overview and department breakdown of assets.
The ease of use, very straight forward, and easy to navigate. Great software to start to build a maintenance department.
A very good product which I have and will recommend to any company looking at rolling out a planned maintenance system.
Customer service experience has been great - very helpful and knowledgeable with the product.
Overall, the users seem happy with the solution, use have growth during the years, the main factory at first then all the factory (4).
Love it has proved useful and saved money in labor hours.
The integration portion was seamless due to the background work performed and the ability to test in a sandbox environment.
Fiix is a cloud-based CMMS software that is relatively easy to implement, where you get a good value for money.
The API has allowed us to build powerful integrations with the other software we have to use to manage the actual bikes and docking stations.
Limble CMMS logo
4.8
363

Modern mobile CMMS for companies and facilities of all sizes

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.8
    Features
    4.7
    Customer support
    4.9
Pros and Cons from Limble CMMS users   
avatar
+15
After research, focused on Limble and was immediately impressed. We watched their series of videos and within a week, had created the assets and PM schedules and were up and running.
No more heaps of paper and losing hours looking for info from piled stationery.
For me the ease in which we could set this up was great. I'm old school and like paper, so this was new your me to have and it was so ease to use that I can't believe it took me so long to get it.
There is no offline version, for it to work you have to be online - something i am sure they are working to do though.
I especially love the accessibility of having it on my phone. As a manager always on the go, it is so easy to communicate with my crew when there is a work order that needs taken care of immediately.
The mobile app can be difficult to use when starting out.
Limble has an excellent interface that is easy to use along with robust features for managing and scheduling maintenance.
Initially, I was very skeptical. I did not select the software and the person that did had never done TPM.
Fantastic the software is great as is the support from the Limble team.
It is very user friendly while still able to go into details. Anytime we have a suggestion or issue, Limble is awesome at getting back to us in a timely manner and also with a fix.
Was very easy to migrate over using their bulk import method, for both assets and jobs. Great customer service, attentive team.
The ease of the integration of LImble into our world. It's very user friendly and not overly complicated.
Not only are we providing a better customer experience, we are able to document the amount of work the department is processing which supports our request for additional headcount.
I work as a Solution Architect, integrating Limble to other existing solutions. Limble is very easy to integrate with Export/import capacities and a very well documented API.
The ability to schedule up coming down time instead of hit or miss the use graphes are great it allowes ever one to see whats been done and needs to be done and the possible cost.
Very easy to set up, we had all of our equipment in an excel spreadsheet this made it very easy to load the machines.
This system can work for any business that requires tracking of maintenance performed on all units within the company. When it comes to support and customer service, there is none better.
A monkey could run this software. It has streamlined our operation and what we save in loss time pays for the subscription 10 times over.
After research, focused on Limble and was immediately impressed. We watched their series of videos and within a week, had created the assets and PM schedules and were up and running.
No more heaps of paper and losing hours looking for info from piled stationery.
For me the ease in which we could set this up was great. I'm old school and like paper, so this was new your me to have and it was so ease to use that I can't believe it took me so long to get it.
There is no offline version, for it to work you have to be online - something i am sure they are working to do though.
I especially love the accessibility of having it on my phone. As a manager always on the go, it is so easy to communicate with my crew when there is a work order that needs taken care of immediately.
The mobile app can be difficult to use when starting out.
Limble has an excellent interface that is easy to use along with robust features for managing and scheduling maintenance.
Initially, I was very skeptical. I did not select the software and the person that did had never done TPM.
Fantastic the software is great as is the support from the Limble team.
It is very user friendly while still able to go into details. Anytime we have a suggestion or issue, Limble is awesome at getting back to us in a timely manner and also with a fix.
Was very easy to migrate over using their bulk import method, for both assets and jobs. Great customer service, attentive team.
The ease of the integration of LImble into our world. It's very user friendly and not overly complicated.
Not only are we providing a better customer experience, we are able to document the amount of work the department is processing which supports our request for additional headcount.
I work as a Solution Architect, integrating Limble to other existing solutions. Limble is very easy to integrate with Export/import capacities and a very well documented API.
The ability to schedule up coming down time instead of hit or miss the use graphes are great it allowes ever one to see whats been done and needs to be done and the possible cost.
Very easy to set up, we had all of our equipment in an excel spreadsheet this made it very easy to load the machines.
This system can work for any business that requires tracking of maintenance performed on all units within the company. When it comes to support and customer service, there is none better.
A monkey could run this software. It has streamlined our operation and what we save in loss time pays for the subscription 10 times over.
After research, focused on Limble and was immediately impressed. We watched their series of videos and within a week, had created the assets and PM schedules and were up and running.
No more heaps of paper and losing hours looking for info from piled stationery.
For me the ease in which we could set this up was great. I'm old school and like paper, so this was new your me to have and it was so ease to use that I can't believe it took me so long to get it.
There is no offline version, for it to work you have to be online - something i am sure they are working to do though.
I especially love the accessibility of having it on my phone. As a manager always on the go, it is so easy to communicate with my crew when there is a work order that needs taken care of immediately.
The mobile app can be difficult to use when starting out.
Limble has an excellent interface that is easy to use along with robust features for managing and scheduling maintenance.
Initially, I was very skeptical. I did not select the software and the person that did had never done TPM.
Fantastic the software is great as is the support from the Limble team.
It is very user friendly while still able to go into details. Anytime we have a suggestion or issue, Limble is awesome at getting back to us in a timely manner and also with a fix.
Was very easy to migrate over using their bulk import method, for both assets and jobs. Great customer service, attentive team.
The ease of the integration of LImble into our world. It's very user friendly and not overly complicated.
Not only are we providing a better customer experience, we are able to document the amount of work the department is processing which supports our request for additional headcount.
I work as a Solution Architect, integrating Limble to other existing solutions. Limble is very easy to integrate with Export/import capacities and a very well documented API.
The ability to schedule up coming down time instead of hit or miss the use graphes are great it allowes ever one to see whats been done and needs to be done and the possible cost.
Very easy to set up, we had all of our equipment in an excel spreadsheet this made it very easy to load the machines.
This system can work for any business that requires tracking of maintenance performed on all units within the company. When it comes to support and customer service, there is none better.
A monkey could run this software. It has streamlined our operation and what we save in loss time pays for the subscription 10 times over.
eWorkOrders CMMS logo
4.9
90

Computerized maintenance management system (CMMS)

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.9
    Features
    4.8
    Customer support
    5.0
Pros and Cons from eWorkOrders CMMS users   
+15
This is a wonderful system. It's very user friendly, and they provide the best customer support.
Mobile version is not available while offline (no internet/wifi/mobil access).
It looks like its going to be user friendly. The customer service and tech support is very good.
Sometimes finding a specific work order it difficult because the type filters that are offered.
We love the flexibility and the power eWork Orders provide for us. Once the system is setup, work orders with great details can be automatically generated.
We currently don't have the need to use all of the features that eWorkOrders has to offer, but with what we do use, there hasn't been much to dislike.
EWorkOrders - a very good CMMS and a good value.
The flexibility can sometimes be a double edge sword. If your users find things can be manipulated they will request you cater to them in that aspect.
Very easy to self administrate. Their implementation team and technical support are very helpful.
I have helped companies implemented several CMMS systems over the past five years and eWorkOrders has been the best at implementation and support.
The best part for me are reports. Just a phone call and they'll make a custom report for anything I need.
Most Cost Effective and Easy to use CMMS on the Market.
Customer service is timely and dependable. Pricing is competitive and reporting tools can be customized to your preference.
Call directly or email doesn't matter always get a rapid response. Thank You eWorkOrders for making my job easier.
Creating and monitoring work orders is very intuitive and valuable. The ability to verify what work was done and what parts were used is priceless.
Easy to use by technical and non-technical personnel.
How-to-Videos embedded into each module’s help section. Streamlined modules, allows for the rapid retrieval of information, to quickly accommodate and respond to customer requests.
The implementation of this system has allowed us to document the work we perform on our plant equipment both for maintenance and for safety records.
This is a wonderful system. It's very user friendly, and they provide the best customer support.
Mobile version is not available while offline (no internet/wifi/mobil access).
It looks like its going to be user friendly. The customer service and tech support is very good.
Sometimes finding a specific work order it difficult because the type filters that are offered.
We love the flexibility and the power eWork Orders provide for us. Once the system is setup, work orders with great details can be automatically generated.
We currently don't have the need to use all of the features that eWorkOrders has to offer, but with what we do use, there hasn't been much to dislike.
EWorkOrders - a very good CMMS and a good value.
The flexibility can sometimes be a double edge sword. If your users find things can be manipulated they will request you cater to them in that aspect.
Very easy to self administrate. Their implementation team and technical support are very helpful.
I have helped companies implemented several CMMS systems over the past five years and eWorkOrders has been the best at implementation and support.
The best part for me are reports. Just a phone call and they'll make a custom report for anything I need.
Most Cost Effective and Easy to use CMMS on the Market.
Customer service is timely and dependable. Pricing is competitive and reporting tools can be customized to your preference.
Call directly or email doesn't matter always get a rapid response. Thank You eWorkOrders for making my job easier.
Creating and monitoring work orders is very intuitive and valuable. The ability to verify what work was done and what parts were used is priceless.
Easy to use by technical and non-technical personnel.
How-to-Videos embedded into each module’s help section. Streamlined modules, allows for the rapid retrieval of information, to quickly accommodate and respond to customer requests.
The implementation of this system has allowed us to document the work we perform on our plant equipment both for maintenance and for safety records.
This is a wonderful system. It's very user friendly, and they provide the best customer support.
Mobile version is not available while offline (no internet/wifi/mobil access).
It looks like its going to be user friendly. The customer service and tech support is very good.
Sometimes finding a specific work order it difficult because the type filters that are offered.
We love the flexibility and the power eWork Orders provide for us. Once the system is setup, work orders with great details can be automatically generated.
We currently don't have the need to use all of the features that eWorkOrders has to offer, but with what we do use, there hasn't been much to dislike.
EWorkOrders - a very good CMMS and a good value.
The flexibility can sometimes be a double edge sword. If your users find things can be manipulated they will request you cater to them in that aspect.
Very easy to self administrate. Their implementation team and technical support are very helpful.
I have helped companies implemented several CMMS systems over the past five years and eWorkOrders has been the best at implementation and support.
The best part for me are reports. Just a phone call and they'll make a custom report for anything I need.
Most Cost Effective and Easy to use CMMS on the Market.
Customer service is timely and dependable. Pricing is competitive and reporting tools can be customized to your preference.
Call directly or email doesn't matter always get a rapid response. Thank You eWorkOrders for making my job easier.
Creating and monitoring work orders is very intuitive and valuable. The ability to verify what work was done and what parts were used is priceless.
Easy to use by technical and non-technical personnel.
How-to-Videos embedded into each module’s help section. Streamlined modules, allows for the rapid retrieval of information, to quickly accommodate and respond to customer requests.
The implementation of this system has allowed us to document the work we perform on our plant equipment both for maintenance and for safety records.
UpKeep logo

UpKeep

4.6
1.3K

Asset Operations Management Software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.7
Pros and Cons from UpKeep users   
+15
Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
I have to admit, sometimes the error is on our end and it is going to junk mail.
This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.
This software is easy to use and makes organizing and scheduling maintenance easy. I especially like the request portal so that tenants can submit requests directly for approval.
In general, we had some problems when using and extracting all its content. It was a little chaotic to start using the software and it took a long time to learn.
Upkeep seems great for keeping track of and performing maintenance on large assets that your company may have (think of treadmills, cars or other big ticket items).
The ease of navigation compared to more complex programs like Maximo or SAP makes this a very user friendly CMMS software.
The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset.
Great for businesses that are looking to keep track of larger value assets. It’s simple to use and scale across the organization.
Overall the system is easy to use. I like that there is an easy way to put in orders for maintenance and I can see where we are in the process.
So far just using the free trial version to see how the employee's like it for ease of implementing a work order.
Both the app and website have worked flawlessly so far. Customer support is very friendly with quick response times.
It’s pretty easy to use and has powerful work order features which integrates well with an existing processes.
Good customer service, always quickly responsive.
It has all of the components of a modern application that you would want including an integrated communication system and the ability to leverage your existing email system as well.
Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
I have to admit, sometimes the error is on our end and it is going to junk mail.
This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.
This software is easy to use and makes organizing and scheduling maintenance easy. I especially like the request portal so that tenants can submit requests directly for approval.
In general, we had some problems when using and extracting all its content. It was a little chaotic to start using the software and it took a long time to learn.
Upkeep seems great for keeping track of and performing maintenance on large assets that your company may have (think of treadmills, cars or other big ticket items).
The ease of navigation compared to more complex programs like Maximo or SAP makes this a very user friendly CMMS software.
The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset.
Great for businesses that are looking to keep track of larger value assets. It’s simple to use and scale across the organization.
Overall the system is easy to use. I like that there is an easy way to put in orders for maintenance and I can see where we are in the process.
So far just using the free trial version to see how the employee's like it for ease of implementing a work order.
Both the app and website have worked flawlessly so far. Customer support is very friendly with quick response times.
It’s pretty easy to use and has powerful work order features which integrates well with an existing processes.
Good customer service, always quickly responsive.
It has all of the components of a modern application that you would want including an integrated communication system and the ability to leverage your existing email system as well.
Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
I have to admit, sometimes the error is on our end and it is going to junk mail.
This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.
This software is easy to use and makes organizing and scheduling maintenance easy. I especially like the request portal so that tenants can submit requests directly for approval.
In general, we had some problems when using and extracting all its content. It was a little chaotic to start using the software and it took a long time to learn.
Upkeep seems great for keeping track of and performing maintenance on large assets that your company may have (think of treadmills, cars or other big ticket items).
The ease of navigation compared to more complex programs like Maximo or SAP makes this a very user friendly CMMS software.
The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset.
Great for businesses that are looking to keep track of larger value assets. It’s simple to use and scale across the organization.
Overall the system is easy to use. I like that there is an easy way to put in orders for maintenance and I can see where we are in the process.
So far just using the free trial version to see how the employee's like it for ease of implementing a work order.
Both the app and website have worked flawlessly so far. Customer support is very friendly with quick response times.
It’s pretty easy to use and has powerful work order features which integrates well with an existing processes.
Good customer service, always quickly responsive.
It has all of the components of a modern application that you would want including an integrated communication system and the ability to leverage your existing email system as well.
Yardi Facility Manager logo
0

Maintenance management software

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Reviews Sentiment
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No reviews

Positive Reviews
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No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from Yardi Facility Manager users   
No pros & cons found
Epicor Advanced MES logo
0

Comprehensive ERP solution for shops & small manufacturers

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Reviews Sentiment
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No reviews

Positive Reviews
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No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from Epicor Advanced MES users   
No pros & cons found
TOPdesk logo
4.4
87

The service management platform that makes service happen

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.6
Pros and Cons from TOPdesk users   
avatar
avatar
avatar
+15
This is very easy to check and improve your own services. I enjoy working with TOPdesk with great pleasure and ease.
They lack a lot of features and functionalities that I grew used to with our old ticketing system.
The ability to have a self service portal and knowledge bases are great features we are building on a lot. The imeplementation was very good, straightforward, simple and no post implementation issues.
Also, creating workflow-based email prompts consumes much time and delays work for a couple of weeks. The events and actions modules are sometimes frustrating especially when triggers do not work.
This product is constantly under development and it's great that they actively encourage their customers to help in its development.
Mass manipulation of tickets is lacking. You can only mark tickets as completed or closed in their system, you cannot transfer to a operator/operator group on mass, or mass categorize.
TOPdesk is a quality solution, supported by quality people and at a very affordable price.
After the last update, TOPdesk has some preformance problems. However, the developer is busy fixing this and they are well on their way.
TOPdesk has been a great asset enabling us to improve our customer service.
The self-service portal is very configurable. We have setup a nice look self-service portal that gets improved over time.
The support team encourage you to adapt the system to complete new activities they have not as of yet thought of. The API and flows support built in by default make this a very powerful system.
The customer support is excellent. The API enables you to build incorporations into other tools without dependence on marketplace applications.
Finally, I love the fact that the search feature is very dynamic and very fast which enables analysts to search very quick for a ticket.
We feel we get excellent value for money with this product.
TopDesk is easy to use and easy to get other teams up and running using it. We also find it easy to admin.
Having used TD for many years, we have seen it grown over the years and like it. The SSO option is available and as many people use it daily it is almost a must to use it.
I have been using TOPdesk for almost 2 years now. TOPdesk is very easy to use and the functionalities speak for themselves.
So easy to use and maintain. Also if you contact the TOPdesk service desk there is a very quick response.
This is very easy to check and improve your own services. I enjoy working with TOPdesk with great pleasure and ease.
They lack a lot of features and functionalities that I grew used to with our old ticketing system.
The ability to have a self service portal and knowledge bases are great features we are building on a lot. The imeplementation was very good, straightforward, simple and no post implementation issues.
Also, creating workflow-based email prompts consumes much time and delays work for a couple of weeks. The events and actions modules are sometimes frustrating especially when triggers do not work.
This product is constantly under development and it's great that they actively encourage their customers to help in its development.
Mass manipulation of tickets is lacking. You can only mark tickets as completed or closed in their system, you cannot transfer to a operator/operator group on mass, or mass categorize.
TOPdesk is a quality solution, supported by quality people and at a very affordable price.
After the last update, TOPdesk has some preformance problems. However, the developer is busy fixing this and they are well on their way.
TOPdesk has been a great asset enabling us to improve our customer service.
The self-service portal is very configurable. We have setup a nice look self-service portal that gets improved over time.
The support team encourage you to adapt the system to complete new activities they have not as of yet thought of. The API and flows support built in by default make this a very powerful system.
The customer support is excellent. The API enables you to build incorporations into other tools without dependence on marketplace applications.
Finally, I love the fact that the search feature is very dynamic and very fast which enables analysts to search very quick for a ticket.
We feel we get excellent value for money with this product.
TopDesk is easy to use and easy to get other teams up and running using it. We also find it easy to admin.
Having used TD for many years, we have seen it grown over the years and like it. The SSO option is available and as many people use it daily it is almost a must to use it.
I have been using TOPdesk for almost 2 years now. TOPdesk is very easy to use and the functionalities speak for themselves.
So easy to use and maintain. Also if you contact the TOPdesk service desk there is a very quick response.
This is very easy to check and improve your own services. I enjoy working with TOPdesk with great pleasure and ease.
They lack a lot of features and functionalities that I grew used to with our old ticketing system.
The ability to have a self service portal and knowledge bases are great features we are building on a lot. The imeplementation was very good, straightforward, simple and no post implementation issues.
Also, creating workflow-based email prompts consumes much time and delays work for a couple of weeks. The events and actions modules are sometimes frustrating especially when triggers do not work.
This product is constantly under development and it's great that they actively encourage their customers to help in its development.
Mass manipulation of tickets is lacking. You can only mark tickets as completed or closed in their system, you cannot transfer to a operator/operator group on mass, or mass categorize.
TOPdesk is a quality solution, supported by quality people and at a very affordable price.
After the last update, TOPdesk has some preformance problems. However, the developer is busy fixing this and they are well on their way.
TOPdesk has been a great asset enabling us to improve our customer service.
The self-service portal is very configurable. We have setup a nice look self-service portal that gets improved over time.
The support team encourage you to adapt the system to complete new activities they have not as of yet thought of. The API and flows support built in by default make this a very powerful system.
The customer support is excellent. The API enables you to build incorporations into other tools without dependence on marketplace applications.
Finally, I love the fact that the search feature is very dynamic and very fast which enables analysts to search very quick for a ticket.
We feel we get excellent value for money with this product.
TopDesk is easy to use and easy to get other teams up and running using it. We also find it easy to admin.
Having used TD for many years, we have seen it grown over the years and like it. The SSO option is available and as many people use it daily it is almost a must to use it.
I have been using TOPdesk for almost 2 years now. TOPdesk is very easy to use and the functionalities speak for themselves.
So easy to use and maintain. Also if you contact the TOPdesk service desk there is a very quick response.
FMX logo
4.7
411

Optimize your facilities and maintenance operations

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.9
Pros and Cons from FMX users   
+15
My experience with FMX has been fantastic, the team has been really helpful and patient while we modify this software for our needs.
In the past, the method of communicating the facility needs of staff and students has been fairly disorganized, and many times, disjointed.
The staff - I know that isn't software, but the fun training videos they post and they way they engage the user is important to how much I enjoy using the software as a complete experience.
If you are looking for something beyond an tool for running operationally, this may struggle.
Great product for a great price. Quick to help in understanding product and improving it.
Some of our operators have expressed how difficult it is to recall past comments in the "Log" section.
The commitment of the product specialists and customer support personnel. The integration with the building automation software is wonderful.
I would be remiss if I failed to mention how spectacular their customer service is.
Our overall experience has been excellent. The staff at FMX are friendly, helpful and, if any issues/questions arise, they quickly address the problem, which has been very few.
Overall, the implementation and actual use of the software was seamless. We are so glad we found it are able to integrate it into our organization.
The schedule request module is terrific. Being able to set up approval queues, notifications, recurring events, and more have made facility scheduling much more streamlined.
The software is easy to use, the calendar view is nice. FMX is helpful and they are always exploring new ideas and implementations in the software.
It has a lot of features to fit many needs in an organization. The support is fantastic and they can assist in anything.
I liked the ease of use and the transparency of the software.
We mainly use FMX as a facilities maintenance request and project request software. Overall, we love the ease of use and the customer service.
Amazing customer support. Every question we have had about the software has been answered quickly, and most often results in us getting more use out of it.
FMX is extremely easy and intuitive for our users which range from students to academic professionals. It is an excellent communication and tracking system that allows users to attach photos.
Easy to use and good price as compared to competition.
My experience with FMX has been fantastic, the team has been really helpful and patient while we modify this software for our needs.
In the past, the method of communicating the facility needs of staff and students has been fairly disorganized, and many times, disjointed.
The staff - I know that isn't software, but the fun training videos they post and they way they engage the user is important to how much I enjoy using the software as a complete experience.
If you are looking for something beyond an tool for running operationally, this may struggle.
Great product for a great price. Quick to help in understanding product and improving it.
Some of our operators have expressed how difficult it is to recall past comments in the "Log" section.
The commitment of the product specialists and customer support personnel. The integration with the building automation software is wonderful.
I would be remiss if I failed to mention how spectacular their customer service is.
Our overall experience has been excellent. The staff at FMX are friendly, helpful and, if any issues/questions arise, they quickly address the problem, which has been very few.
Overall, the implementation and actual use of the software was seamless. We are so glad we found it are able to integrate it into our organization.
The schedule request module is terrific. Being able to set up approval queues, notifications, recurring events, and more have made facility scheduling much more streamlined.
The software is easy to use, the calendar view is nice. FMX is helpful and they are always exploring new ideas and implementations in the software.
It has a lot of features to fit many needs in an organization. The support is fantastic and they can assist in anything.
I liked the ease of use and the transparency of the software.
We mainly use FMX as a facilities maintenance request and project request software. Overall, we love the ease of use and the customer service.
Amazing customer support. Every question we have had about the software has been answered quickly, and most often results in us getting more use out of it.
FMX is extremely easy and intuitive for our users which range from students to academic professionals. It is an excellent communication and tracking system that allows users to attach photos.
Easy to use and good price as compared to competition.
My experience with FMX has been fantastic, the team has been really helpful and patient while we modify this software for our needs.
In the past, the method of communicating the facility needs of staff and students has been fairly disorganized, and many times, disjointed.
The staff - I know that isn't software, but the fun training videos they post and they way they engage the user is important to how much I enjoy using the software as a complete experience.
If you are looking for something beyond an tool for running operationally, this may struggle.
Great product for a great price. Quick to help in understanding product and improving it.
Some of our operators have expressed how difficult it is to recall past comments in the "Log" section.
The commitment of the product specialists and customer support personnel. The integration with the building automation software is wonderful.
I would be remiss if I failed to mention how spectacular their customer service is.
Our overall experience has been excellent. The staff at FMX are friendly, helpful and, if any issues/questions arise, they quickly address the problem, which has been very few.
Overall, the implementation and actual use of the software was seamless. We are so glad we found it are able to integrate it into our organization.
The schedule request module is terrific. Being able to set up approval queues, notifications, recurring events, and more have made facility scheduling much more streamlined.
The software is easy to use, the calendar view is nice. FMX is helpful and they are always exploring new ideas and implementations in the software.
It has a lot of features to fit many needs in an organization. The support is fantastic and they can assist in anything.
I liked the ease of use and the transparency of the software.
We mainly use FMX as a facilities maintenance request and project request software. Overall, we love the ease of use and the customer service.
Amazing customer support. Every question we have had about the software has been answered quickly, and most often results in us getting more use out of it.
FMX is extremely easy and intuitive for our users which range from students to academic professionals. It is an excellent communication and tracking system that allows users to attach photos.
Easy to use and good price as compared to competition.
Commusoft logo
4.8
195

All-in-one job management software for field service

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Commusoft users   
+15
Commusoft is a great tool for our business, great to use and great to operate.
I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
We use Commusoft at across all 3 companies, Pure Heating & Plumbing, Pure Alarms and Pure Electrical. The system is easy to navigate and the support from Commusoft is great.
Poor washed out colour for engineer diary columns and for general text. Very unclear compared to version3.
Estimating/invoicing great too. Also great integration with accounting software.
The system can lag which can make tasks longer.
Love this software, we upgraded to commusoft from cheaper alternatives and will stick with commusoft. All engineers love the app, Far easier for everyone to use.
Call handling, real time information to our commercial customers, no more phone calls/e mails to see status of jobs.
All good quick to respond to any issues so great customer service.
Easy to use and making my business run smoothly and efficiently. Support from Commusoft is brilliant, very prompt with dealing with any enquiries.
I like how the app syncs automatically, the app is very easy to use, lots of great features that makes running the business easier.
This is great as you often come across things that you hadn't thought about yet and implement to improve / streamline your company's processes.
The reports and costing functions are extremely useful and again will save on resource and enable us to focus our business more.
Commusoft continues to be developed and improved upon which is also a positive.
The customer services has been fantastic and rep helped us a lot with setting everything up.
Good package, integrates with Xero which makes the book keeping a lot easier. Fast email support and user friendly.
I can keep a close eye on money owed and workload done. It also is very good at estimating giving the customers a quote there and then with templates set up making you look very professional.
Everything is intuitive, comprehensive and well thought out.
Commusoft is a great tool for our business, great to use and great to operate.
I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
We use Commusoft at across all 3 companies, Pure Heating & Plumbing, Pure Alarms and Pure Electrical. The system is easy to navigate and the support from Commusoft is great.
Poor washed out colour for engineer diary columns and for general text. Very unclear compared to version3.
Estimating/invoicing great too. Also great integration with accounting software.
The system can lag which can make tasks longer.
Love this software, we upgraded to commusoft from cheaper alternatives and will stick with commusoft. All engineers love the app, Far easier for everyone to use.
Call handling, real time information to our commercial customers, no more phone calls/e mails to see status of jobs.
All good quick to respond to any issues so great customer service.
Easy to use and making my business run smoothly and efficiently. Support from Commusoft is brilliant, very prompt with dealing with any enquiries.
I like how the app syncs automatically, the app is very easy to use, lots of great features that makes running the business easier.
This is great as you often come across things that you hadn't thought about yet and implement to improve / streamline your company's processes.
The reports and costing functions are extremely useful and again will save on resource and enable us to focus our business more.
Commusoft continues to be developed and improved upon which is also a positive.
The customer services has been fantastic and rep helped us a lot with setting everything up.
Good package, integrates with Xero which makes the book keeping a lot easier. Fast email support and user friendly.
I can keep a close eye on money owed and workload done. It also is very good at estimating giving the customers a quote there and then with templates set up making you look very professional.
Everything is intuitive, comprehensive and well thought out.
Commusoft is a great tool for our business, great to use and great to operate.
I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
We use Commusoft at across all 3 companies, Pure Heating & Plumbing, Pure Alarms and Pure Electrical. The system is easy to navigate and the support from Commusoft is great.
Poor washed out colour for engineer diary columns and for general text. Very unclear compared to version3.
Estimating/invoicing great too. Also great integration with accounting software.
The system can lag which can make tasks longer.
Love this software, we upgraded to commusoft from cheaper alternatives and will stick with commusoft. All engineers love the app, Far easier for everyone to use.
Call handling, real time information to our commercial customers, no more phone calls/e mails to see status of jobs.
All good quick to respond to any issues so great customer service.
Easy to use and making my business run smoothly and efficiently. Support from Commusoft is brilliant, very prompt with dealing with any enquiries.
I like how the app syncs automatically, the app is very easy to use, lots of great features that makes running the business easier.
This is great as you often come across things that you hadn't thought about yet and implement to improve / streamline your company's processes.
The reports and costing functions are extremely useful and again will save on resource and enable us to focus our business more.
Commusoft continues to be developed and improved upon which is also a positive.
The customer services has been fantastic and rep helped us a lot with setting everything up.
Good package, integrates with Xero which makes the book keeping a lot easier. Fast email support and user friendly.
I can keep a close eye on money owed and workload done. It also is very good at estimating giving the customers a quote there and then with templates set up making you look very professional.
Everything is intuitive, comprehensive and well thought out.
Fullbay logo
4.7
87

Cloud-based auto and truck repair shop management software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Fullbay users   
avatar
+15
Fullbay is so easy to use and has great functions. From the service desk to the technicians on the floor this is a great product to track efficiencies and to communicate with your customer base.
This has been one complaint we have received since using Fullbay.
The greatest advantage of Fullbay for us is workflow and going paperless. The ease at which I can access any information I need is second to none.
We had trouble keeping track of "extras" on SOs.
I like how easy it is to use and I love the technical support team. They are easy to get a hold of and answer back very quickly.
A standalone phone app that could run offline and sync whenever reconnected would likely fix this issue.
Overall, I am very pleased with Fullbay and believe it was a great choice for us.
The inventory set up, not that they make it difficult but its a lot of work.
It even holds you to the process, users cannot proceed without completing each step in order. It's customizable, has great integrations, and excellent Reports for the back office.
The tech help is great, and when you ask for more or different options, the development team checks into it and actually sometimes changes it to suit your needs.
Good customer facing deliverables. Helps give you a professional appearance right out of the gate.
The Fullbay team is tremendous. They continually improve software interaction and ease of use.
They are great to work with, communicate updates as needed, and are very knowledgeable of the random things I'm looking for.
I like that it is intuitive in the set-up and use.
This software is very user friendly from Office Employees to Technicians as well as Customers.
The volume of reports available, level of detail that is accessible, and the capabilities of the program. Ease of integration into QB's and the addition of Motor to the program.
Doing estimates takes half as much time with full bay lets you know what your costs are and profits before you do the job. Allowing you time to bid more jobs.
Upon some familiarity to the program you can begin to run very specific reports and view metrics on parts margins, technician efficiency, and all sorts of revenue analytics.
Fullbay is so easy to use and has great functions. From the service desk to the technicians on the floor this is a great product to track efficiencies and to communicate with your customer base.
This has been one complaint we have received since using Fullbay.
The greatest advantage of Fullbay for us is workflow and going paperless. The ease at which I can access any information I need is second to none.
We had trouble keeping track of "extras" on SOs.
I like how easy it is to use and I love the technical support team. They are easy to get a hold of and answer back very quickly.
A standalone phone app that could run offline and sync whenever reconnected would likely fix this issue.
Overall, I am very pleased with Fullbay and believe it was a great choice for us.
The inventory set up, not that they make it difficult but its a lot of work.
It even holds you to the process, users cannot proceed without completing each step in order. It's customizable, has great integrations, and excellent Reports for the back office.
The tech help is great, and when you ask for more or different options, the development team checks into it and actually sometimes changes it to suit your needs.
Good customer facing deliverables. Helps give you a professional appearance right out of the gate.
The Fullbay team is tremendous. They continually improve software interaction and ease of use.
They are great to work with, communicate updates as needed, and are very knowledgeable of the random things I'm looking for.
I like that it is intuitive in the set-up and use.
This software is very user friendly from Office Employees to Technicians as well as Customers.
The volume of reports available, level of detail that is accessible, and the capabilities of the program. Ease of integration into QB's and the addition of Motor to the program.
Doing estimates takes half as much time with full bay lets you know what your costs are and profits before you do the job. Allowing you time to bid more jobs.
Upon some familiarity to the program you can begin to run very specific reports and view metrics on parts margins, technician efficiency, and all sorts of revenue analytics.
Fullbay is so easy to use and has great functions. From the service desk to the technicians on the floor this is a great product to track efficiencies and to communicate with your customer base.
This has been one complaint we have received since using Fullbay.
The greatest advantage of Fullbay for us is workflow and going paperless. The ease at which I can access any information I need is second to none.
We had trouble keeping track of "extras" on SOs.
I like how easy it is to use and I love the technical support team. They are easy to get a hold of and answer back very quickly.
A standalone phone app that could run offline and sync whenever reconnected would likely fix this issue.
Overall, I am very pleased with Fullbay and believe it was a great choice for us.
The inventory set up, not that they make it difficult but its a lot of work.
It even holds you to the process, users cannot proceed without completing each step in order. It's customizable, has great integrations, and excellent Reports for the back office.
The tech help is great, and when you ask for more or different options, the development team checks into it and actually sometimes changes it to suit your needs.
Good customer facing deliverables. Helps give you a professional appearance right out of the gate.
The Fullbay team is tremendous. They continually improve software interaction and ease of use.
They are great to work with, communicate updates as needed, and are very knowledgeable of the random things I'm looking for.
I like that it is intuitive in the set-up and use.
This software is very user friendly from Office Employees to Technicians as well as Customers.
The volume of reports available, level of detail that is accessible, and the capabilities of the program. Ease of integration into QB's and the addition of Motor to the program.
Doing estimates takes half as much time with full bay lets you know what your costs are and profits before you do the job. Allowing you time to bid more jobs.
Upon some familiarity to the program you can begin to run very specific reports and view metrics on parts margins, technician efficiency, and all sorts of revenue analytics.
Maintenance Connection logo
4.5
290

Multi-site, multi-industry CMMS/EAM software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.6
Pros and Cons from Maintenance Connection users   
avatar
avatar
avatar
+15
The Maintenance Connection support team is wonderful. They help you get to the solution you need and they don't nickle and dime you with extra charges like some of their competitors.
After a year of frustration and complaints not only by our department but, by users putting in requests, I was given the task of researching other software vendors.
It is one of our most comfortable applications to keep track of equipment inventories, fix maintenance, with an excellent graphic interface that allows the best management of the program.
There have been a couple times this program has locked up on me and lost my data on the page I was working on at the time of freeze.
I like the ease of use and how it helps keep track of our assets. We know when to update or maintain certain parts and what should be replaced.
Attachments can be lost or non-accessible. Archive folder not functioning, so can not refer to any history of repair or service to preventative maintenance scheduled work orders.
I can monitor all my assets and have a history trail showing my problematic assets. Also like the ease of tracking costs for jobs.
I have been very dissatisfied with it. They do not take into account actual uses of the program.
Six of us went to the user conference this week and all six of us came back with very happy faces and so much excitement. I could go on and on about how wonderful this software is.
The reporting capabilities are great, and the people are great. They're willing to assist with any question.
Uptime on equipment has improved, we are able to track the work and expense on our assets better to make more informed decisions on whether to upgrade or replace certain items.
CUstomer service is awesome, comprehensive reports, great for asset management, etc.
The software was very intuitive to use and was on the top of our list of new Maintenance software contenders, we liked the ease of use and the mobile availability of the software.
The software is open for the most part and can be customized to your liking. Integration with other software is a breeze, and the customer service is the best we've ever experienced from any vendor.
Good for managing PM and corrective work orders. Also good for managing and costing inventory.
For the most part this is a great software with a lot of functionality and traceability.
Choose them they're the best. Very flexible and integrates easily.
This is a good product and the company really stands behind it. I have used competitor software and it doesn't have the same capabilities that MC does.
The Maintenance Connection support team is wonderful. They help you get to the solution you need and they don't nickle and dime you with extra charges like some of their competitors.
After a year of frustration and complaints not only by our department but, by users putting in requests, I was given the task of researching other software vendors.
It is one of our most comfortable applications to keep track of equipment inventories, fix maintenance, with an excellent graphic interface that allows the best management of the program.
There have been a couple times this program has locked up on me and lost my data on the page I was working on at the time of freeze.
I like the ease of use and how it helps keep track of our assets. We know when to update or maintain certain parts and what should be replaced.
Attachments can be lost or non-accessible. Archive folder not functioning, so can not refer to any history of repair or service to preventative maintenance scheduled work orders.
I can monitor all my assets and have a history trail showing my problematic assets. Also like the ease of tracking costs for jobs.
I have been very dissatisfied with it. They do not take into account actual uses of the program.
Six of us went to the user conference this week and all six of us came back with very happy faces and so much excitement. I could go on and on about how wonderful this software is.
The reporting capabilities are great, and the people are great. They're willing to assist with any question.
Uptime on equipment has improved, we are able to track the work and expense on our assets better to make more informed decisions on whether to upgrade or replace certain items.
CUstomer service is awesome, comprehensive reports, great for asset management, etc.
The software was very intuitive to use and was on the top of our list of new Maintenance software contenders, we liked the ease of use and the mobile availability of the software.
The software is open for the most part and can be customized to your liking. Integration with other software is a breeze, and the customer service is the best we've ever experienced from any vendor.
Good for managing PM and corrective work orders. Also good for managing and costing inventory.
For the most part this is a great software with a lot of functionality and traceability.
Choose them they're the best. Very flexible and integrates easily.
This is a good product and the company really stands behind it. I have used competitor software and it doesn't have the same capabilities that MC does.
The Maintenance Connection support team is wonderful. They help you get to the solution you need and they don't nickle and dime you with extra charges like some of their competitors.
After a year of frustration and complaints not only by our department but, by users putting in requests, I was given the task of researching other software vendors.
It is one of our most comfortable applications to keep track of equipment inventories, fix maintenance, with an excellent graphic interface that allows the best management of the program.
There have been a couple times this program has locked up on me and lost my data on the page I was working on at the time of freeze.
I like the ease of use and how it helps keep track of our assets. We know when to update or maintain certain parts and what should be replaced.
Attachments can be lost or non-accessible. Archive folder not functioning, so can not refer to any history of repair or service to preventative maintenance scheduled work orders.
I can monitor all my assets and have a history trail showing my problematic assets. Also like the ease of tracking costs for jobs.
I have been very dissatisfied with it. They do not take into account actual uses of the program.
Six of us went to the user conference this week and all six of us came back with very happy faces and so much excitement. I could go on and on about how wonderful this software is.
The reporting capabilities are great, and the people are great. They're willing to assist with any question.
Uptime on equipment has improved, we are able to track the work and expense on our assets better to make more informed decisions on whether to upgrade or replace certain items.
CUstomer service is awesome, comprehensive reports, great for asset management, etc.
The software was very intuitive to use and was on the top of our list of new Maintenance software contenders, we liked the ease of use and the mobile availability of the software.
The software is open for the most part and can be customized to your liking. Integration with other software is a breeze, and the customer service is the best we've ever experienced from any vendor.
Good for managing PM and corrective work orders. Also good for managing and costing inventory.
For the most part this is a great software with a lot of functionality and traceability.
Choose them they're the best. Very flexible and integrates easily.
This is a good product and the company really stands behind it. I have used competitor software and it doesn't have the same capabilities that MC does.
Beamex CMX logo
4.6
39

Calibration assessment and management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.6
Pros and Cons from Beamex CMX users   
+11
It is very user friendly and helps with many aspects of carrying out calibrations. The software allows for an organised catalogue of calibrations which is very helpful.
We have had instances where our whole team has been unable to access the database for days at a time due to version discrepancies and computer failures.
Easy to use, great features, good filters for searching, easy to implement, Good support.
Very hard to calibrate at zero when we use "calibration of read value. There will be a mistake in the calibration certificate.
Everyone is impressed with the time that can be saved in the field by setting up the calibration procedure in the software and then executing in the field with the calibrator.
Maybe the pressure switch setup can maybe look similar on the CMX software on the MC6 interface, this can be a little confusing. A small optimization point.
Great customer support- I generally receive a reply within a few hours, considering that they are in Finland and I am in Australia. So far all issues have been resolved within a day or Two.
If I have a change on every calibration procedures. It is hard to go into every position to change on om each.
Easy comms with external equipment - very good audit trail function and history trends. Plant structure is very helpful in a widely spaced workforce.
Traceability, Auditability great functionality when used with the BEAMEX calibrators & strong support of systems on site.
The built in help is very comprehensive and easy to use.
The plant received the CMX about a year ago Nov. 4th 2014 and since then our shop has grown to love and appreciate the convenience of the software.
And of course it was a huge improvement when it was possible to turn to paperless calibration documentation with CMX. It´s easy to use and maintain, and product support from vendor is first class.
Smart calibrating with lean documenting which makes the whole process easy.
It is very user friendly and helps with many aspects of carrying out calibrations. The software allows for an organised catalogue of calibrations which is very helpful.
We have had instances where our whole team has been unable to access the database for days at a time due to version discrepancies and computer failures.
Easy to use, great features, good filters for searching, easy to implement, Good support.
Very hard to calibrate at zero when we use "calibration of read value. There will be a mistake in the calibration certificate.
Everyone is impressed with the time that can be saved in the field by setting up the calibration procedure in the software and then executing in the field with the calibrator.
Maybe the pressure switch setup can maybe look similar on the CMX software on the MC6 interface, this can be a little confusing. A small optimization point.
Great customer support- I generally receive a reply within a few hours, considering that they are in Finland and I am in Australia. So far all issues have been resolved within a day or Two.
If I have a change on every calibration procedures. It is hard to go into every position to change on om each.
Easy comms with external equipment - very good audit trail function and history trends. Plant structure is very helpful in a widely spaced workforce.
Traceability, Auditability great functionality when used with the BEAMEX calibrators & strong support of systems on site.
The built in help is very comprehensive and easy to use.
The plant received the CMX about a year ago Nov. 4th 2014 and since then our shop has grown to love and appreciate the convenience of the software.
And of course it was a huge improvement when it was possible to turn to paperless calibration documentation with CMX. It´s easy to use and maintain, and product support from vendor is first class.
Smart calibrating with lean documenting which makes the whole process easy.
It is very user friendly and helps with many aspects of carrying out calibrations. The software allows for an organised catalogue of calibrations which is very helpful.
We have had instances where our whole team has been unable to access the database for days at a time due to version discrepancies and computer failures.
Easy to use, great features, good filters for searching, easy to implement, Good support.
Very hard to calibrate at zero when we use "calibration of read value. There will be a mistake in the calibration certificate.
Everyone is impressed with the time that can be saved in the field by setting up the calibration procedure in the software and then executing in the field with the calibrator.
Maybe the pressure switch setup can maybe look similar on the CMX software on the MC6 interface, this can be a little confusing. A small optimization point.
Great customer support- I generally receive a reply within a few hours, considering that they are in Finland and I am in Australia. So far all issues have been resolved within a day or Two.
If I have a change on every calibration procedures. It is hard to go into every position to change on om each.
Easy comms with external equipment - very good audit trail function and history trends. Plant structure is very helpful in a widely spaced workforce.
Traceability, Auditability great functionality when used with the BEAMEX calibrators & strong support of systems on site.
The built in help is very comprehensive and easy to use.
The plant received the CMX about a year ago Nov. 4th 2014 and since then our shop has grown to love and appreciate the convenience of the software.
And of course it was a huge improvement when it was possible to turn to paperless calibration documentation with CMX. It´s easy to use and maintain, and product support from vendor is first class.
Smart calibrating with lean documenting which makes the whole process easy.
TIDY for Rentals logo
5.0
2

Put Property Cleanings & Maintenance on Autopilot

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from TIDY for Rentals users   
No pros & cons found
Asset Panda logo
4.6
1.3K

Helping the world work smarter.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Asset Panda users   
avatar
avatar
+15
The ease with which I was able to convert our existing spreadsheets into documents to import into asset panda was a godsend.
We found a way around it later but lost valuable time and wasted resources.
Great Customization Options, Almost everything can be adjusted and changed to fit my Needs. Great Costumer Support through out the Process from First contact to Boarding to ongoing support.
My only challenge is the lack of conditional fields while performing actions.
The ability to use a mobile app as the barcode scanner is extremely helpful. The integration with Zendesk is also a huge asset to my team.
It sometimes was a little confusing to use, especially when we were looking for specific items, this could just be because we weren't very used to the product.
Asset Panda makes asset management a breeze. This software has made it easy to monitor and manage our assets at the click of a button.
Only complaint I have at the moment is that the website doesn't seem to remember my login information between sessions, even when clicking the "remember me" option.
I really loved the ease of use of the software and the format of the program. It was extremely easy to use for anyone that is not very tech savy.
Barcode functionality makes scanning to add and view devices seamless. Great tool for tracking company assets.
However, as the company admin, my favorite thing about Asset Panda is the customer service. Everyone is always so quick to respond and is extremely helpful whether by online chat, phone, or email.
It's a platform with such strong user customization capability. It's very powerful to trace equipment with unique serial number.
We have many offices around the U.S., so we were in need of a cloud-based solution. The mobile app is very helpful in mass updating/scanning a assets.
This system has helped us in asset tracking, project management, importation status monitoring , API/ISO qualification We are still exploring for more we can do with this powerful platform.
The amount of time saved in tracking where equipment is located and who is using it makes Asset Panda extremely valuable to our organization.
Asset Panda has been a great investment for us.
Very user friendly and great customer support.
I like that it is easy to use and the reports are easy to run.
The ease with which I was able to convert our existing spreadsheets into documents to import into asset panda was a godsend.
We found a way around it later but lost valuable time and wasted resources.
Great Customization Options, Almost everything can be adjusted and changed to fit my Needs. Great Costumer Support through out the Process from First contact to Boarding to ongoing support.
My only challenge is the lack of conditional fields while performing actions.
The ability to use a mobile app as the barcode scanner is extremely helpful. The integration with Zendesk is also a huge asset to my team.
It sometimes was a little confusing to use, especially when we were looking for specific items, this could just be because we weren't very used to the product.
Asset Panda makes asset management a breeze. This software has made it easy to monitor and manage our assets at the click of a button.
Only complaint I have at the moment is that the website doesn't seem to remember my login information between sessions, even when clicking the "remember me" option.
I really loved the ease of use of the software and the format of the program. It was extremely easy to use for anyone that is not very tech savy.
Barcode functionality makes scanning to add and view devices seamless. Great tool for tracking company assets.
However, as the company admin, my favorite thing about Asset Panda is the customer service. Everyone is always so quick to respond and is extremely helpful whether by online chat, phone, or email.
It's a platform with such strong user customization capability. It's very powerful to trace equipment with unique serial number.
We have many offices around the U.S., so we were in need of a cloud-based solution. The mobile app is very helpful in mass updating/scanning a assets.
This system has helped us in asset tracking, project management, importation status monitoring , API/ISO qualification We are still exploring for more we can do with this powerful platform.
The amount of time saved in tracking where equipment is located and who is using it makes Asset Panda extremely valuable to our organization.
Asset Panda has been a great investment for us.
Very user friendly and great customer support.
I like that it is easy to use and the reports are easy to run.
The ease with which I was able to convert our existing spreadsheets into documents to import into asset panda was a godsend.
We found a way around it later but lost valuable time and wasted resources.
Great Customization Options, Almost everything can be adjusted and changed to fit my Needs. Great Costumer Support through out the Process from First contact to Boarding to ongoing support.
My only challenge is the lack of conditional fields while performing actions.
The ability to use a mobile app as the barcode scanner is extremely helpful. The integration with Zendesk is also a huge asset to my team.
It sometimes was a little confusing to use, especially when we were looking for specific items, this could just be because we weren't very used to the product.
Asset Panda makes asset management a breeze. This software has made it easy to monitor and manage our assets at the click of a button.
Only complaint I have at the moment is that the website doesn't seem to remember my login information between sessions, even when clicking the "remember me" option.
I really loved the ease of use of the software and the format of the program. It was extremely easy to use for anyone that is not very tech savy.
Barcode functionality makes scanning to add and view devices seamless. Great tool for tracking company assets.
However, as the company admin, my favorite thing about Asset Panda is the customer service. Everyone is always so quick to respond and is extremely helpful whether by online chat, phone, or email.
It's a platform with such strong user customization capability. It's very powerful to trace equipment with unique serial number.
We have many offices around the U.S., so we were in need of a cloud-based solution. The mobile app is very helpful in mass updating/scanning a assets.
This system has helped us in asset tracking, project management, importation status monitoring , API/ISO qualification We are still exploring for more we can do with this powerful platform.
The amount of time saved in tracking where equipment is located and who is using it makes Asset Panda extremely valuable to our organization.
Asset Panda has been a great investment for us.
Very user friendly and great customer support.
I like that it is easy to use and the reports are easy to run.
AUTOsist logo
4.7
132

Mobile fleet tracking, management & maintenance software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.9
Pros and Cons from AUTOsist users   
+15
AUTOsist was easy to set up, navigate through and manage of course as any it is only as good as the information given. I like that it can be used with any mobile devices.
If you make a mistake entering something it can be a little frustrating to correct it.
I like that all employees can access on there phones, and it is very user friendly. Also like the ability to create a customized spreadsheet.
The app also logs me out occasionally which is annoying.
We demoed a few different systems and this was the best fit for us and our approximately 100 units. Customer support has been great, and very responsive.
At one time I had a fleet of 11 vehicles to track. It was a daily task and so difficult.
The reminders are great and very helpful. This is a great app to track cost on trucks.
For use we don't use it much due to the type of company we are so its hard to spend the money on it.
It suits our purposes exactly and the reminders are invaluable. Customer service has been amazing with any issues we brought up, which were minor, being resolved within 24 hours.
This software is very user friendly. I love the integration between the application for smartphones and the website.
The notes and reminders are awesome. Heck, it is so great I even added my pets so I could keep track of their records since I travel a lot and needed info on hand.
The software has some great features and easy to use.
Great for businesses that service their own vehicles.
Integration with Wex and Service Titan was super easy.
I have been able to figure most of it out myself without any training or walk through from anyone at AUTOsist. I have had to call customer service once, and they were quick and helpful.
I am very satisfied with this product and will continue to use it for years to come.
This product was the best option for our company because we can monitor and maintain vehicles without having any sort of tracker installed and there is no monthly per-vehicle fee.
It does help us track usage of the vehicles, maintenance schedules, and keep a record of the cost of repairs.
AUTOsist was easy to set up, navigate through and manage of course as any it is only as good as the information given. I like that it can be used with any mobile devices.
If you make a mistake entering something it can be a little frustrating to correct it.
I like that all employees can access on there phones, and it is very user friendly. Also like the ability to create a customized spreadsheet.
The app also logs me out occasionally which is annoying.
We demoed a few different systems and this was the best fit for us and our approximately 100 units. Customer support has been great, and very responsive.
At one time I had a fleet of 11 vehicles to track. It was a daily task and so difficult.
The reminders are great and very helpful. This is a great app to track cost on trucks.
For use we don't use it much due to the type of company we are so its hard to spend the money on it.
It suits our purposes exactly and the reminders are invaluable. Customer service has been amazing with any issues we brought up, which were minor, being resolved within 24 hours.
This software is very user friendly. I love the integration between the application for smartphones and the website.
The notes and reminders are awesome. Heck, it is so great I even added my pets so I could keep track of their records since I travel a lot and needed info on hand.
The software has some great features and easy to use.
Great for businesses that service their own vehicles.
Integration with Wex and Service Titan was super easy.
I have been able to figure most of it out myself without any training or walk through from anyone at AUTOsist. I have had to call customer service once, and they were quick and helpful.
I am very satisfied with this product and will continue to use it for years to come.
This product was the best option for our company because we can monitor and maintain vehicles without having any sort of tracker installed and there is no monthly per-vehicle fee.
It does help us track usage of the vehicles, maintenance schedules, and keep a record of the cost of repairs.
AUTOsist was easy to set up, navigate through and manage of course as any it is only as good as the information given. I like that it can be used with any mobile devices.
If you make a mistake entering something it can be a little frustrating to correct it.
I like that all employees can access on there phones, and it is very user friendly. Also like the ability to create a customized spreadsheet.
The app also logs me out occasionally which is annoying.
We demoed a few different systems and this was the best fit for us and our approximately 100 units. Customer support has been great, and very responsive.
At one time I had a fleet of 11 vehicles to track. It was a daily task and so difficult.
The reminders are great and very helpful. This is a great app to track cost on trucks.
For use we don't use it much due to the type of company we are so its hard to spend the money on it.
It suits our purposes exactly and the reminders are invaluable. Customer service has been amazing with any issues we brought up, which were minor, being resolved within 24 hours.
This software is very user friendly. I love the integration between the application for smartphones and the website.
The notes and reminders are awesome. Heck, it is so great I even added my pets so I could keep track of their records since I travel a lot and needed info on hand.
The software has some great features and easy to use.
Great for businesses that service their own vehicles.
Integration with Wex and Service Titan was super easy.
I have been able to figure most of it out myself without any training or walk through from anyone at AUTOsist. I have had to call customer service once, and they were quick and helpful.
I am very satisfied with this product and will continue to use it for years to come.
This product was the best option for our company because we can monitor and maintain vehicles without having any sort of tracker installed and there is no monthly per-vehicle fee.
It does help us track usage of the vehicles, maintenance schedules, and keep a record of the cost of repairs.
eSSETS logo
4.8
15

Cloud-based facility & asset management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.9
Pros and Cons from eSSETS users   
No pros & cons found
Cartegraph Asset Management logo
4.9
22

Manage every asset: indoors, outdoors, above and below.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.9
Pros and Cons from Cartegraph Asset Management users   
+15
We have been very pleased with the overall experience. Customer Service with Cartegraph is very good, and they are just as invested in your success as you are.
There are many glitches and a lot of data is lost due to this.
Success with asset management starts with good data in the field, and only with that clean data, can admin successfully evaluate programs and changes.
Most all of my users are not able to make their own reports due to how difficult they are to build.
Good, the system is great and the support team has always been extremely helpful.
Furthermore, we were able to make informed decisions and continue services in-house by showing hard data compared to contracted costs.
Mobile platform is user friendly and intuitive. Asset collection is very easy and can be linked to GIS with relative ease.
Sometimes getting the scenario builder portion to function the way I want is difficult.
There are so many things I like about this software, that it's hard to pick what I like best.
The ease-of-use and robust functionality. The software is user friendly and also offers a great mobile application for field use.
Overall, Cartegrapgh has been a great tool as a system of record. We hope to use more functionality such as dashboards and scenario builder.
They are very responsive to our needs and problems. This program has worked out great for us and continues to help us communicate our story.
It helps to tell a story and validate some areas of concerns. The ability to attach images makes it a great tool to show management troubled areas as well as areas with reoccurring issues.
I like the scenario builder add on and the see click fix features. Also, Asset management and work flow features have been extremely helpful for the City.
The amount of integrations that are compatible allow for the existence of other software packages to play nicely inside Cartegraph. The utility locating integration was a great example of this.
Overall Cartegraph is a great company to work with and they have a system that's easy to administer, configure and integrate with other systems.
Cartegraph has proven to be the most stress free software I have personally dealt with due to their wonderful tech support and project teams.
Overall I am very happy with Cartegraph. It's made tracking resources, and costs associated with the upkeep of our facilities, much easier and more detailed.
We have been very pleased with the overall experience. Customer Service with Cartegraph is very good, and they are just as invested in your success as you are.
There are many glitches and a lot of data is lost due to this.
Success with asset management starts with good data in the field, and only with that clean data, can admin successfully evaluate programs and changes.
Most all of my users are not able to make their own reports due to how difficult they are to build.
Good, the system is great and the support team has always been extremely helpful.
Furthermore, we were able to make informed decisions and continue services in-house by showing hard data compared to contracted costs.
Mobile platform is user friendly and intuitive. Asset collection is very easy and can be linked to GIS with relative ease.
Sometimes getting the scenario builder portion to function the way I want is difficult.
There are so many things I like about this software, that it's hard to pick what I like best.
The ease-of-use and robust functionality. The software is user friendly and also offers a great mobile application for field use.
Overall, Cartegrapgh has been a great tool as a system of record. We hope to use more functionality such as dashboards and scenario builder.
They are very responsive to our needs and problems. This program has worked out great for us and continues to help us communicate our story.
It helps to tell a story and validate some areas of concerns. The ability to attach images makes it a great tool to show management troubled areas as well as areas with reoccurring issues.
I like the scenario builder add on and the see click fix features. Also, Asset management and work flow features have been extremely helpful for the City.
The amount of integrations that are compatible allow for the existence of other software packages to play nicely inside Cartegraph. The utility locating integration was a great example of this.
Overall Cartegraph is a great company to work with and they have a system that's easy to administer, configure and integrate with other systems.
Cartegraph has proven to be the most stress free software I have personally dealt with due to their wonderful tech support and project teams.
Overall I am very happy with Cartegraph. It's made tracking resources, and costs associated with the upkeep of our facilities, much easier and more detailed.
We have been very pleased with the overall experience. Customer Service with Cartegraph is very good, and they are just as invested in your success as you are.
There are many glitches and a lot of data is lost due to this.
Success with asset management starts with good data in the field, and only with that clean data, can admin successfully evaluate programs and changes.
Most all of my users are not able to make their own reports due to how difficult they are to build.
Good, the system is great and the support team has always been extremely helpful.
Furthermore, we were able to make informed decisions and continue services in-house by showing hard data compared to contracted costs.
Mobile platform is user friendly and intuitive. Asset collection is very easy and can be linked to GIS with relative ease.
Sometimes getting the scenario builder portion to function the way I want is difficult.
There are so many things I like about this software, that it's hard to pick what I like best.
The ease-of-use and robust functionality. The software is user friendly and also offers a great mobile application for field use.
Overall, Cartegrapgh has been a great tool as a system of record. We hope to use more functionality such as dashboards and scenario builder.
They are very responsive to our needs and problems. This program has worked out great for us and continues to help us communicate our story.
It helps to tell a story and validate some areas of concerns. The ability to attach images makes it a great tool to show management troubled areas as well as areas with reoccurring issues.
I like the scenario builder add on and the see click fix features. Also, Asset management and work flow features have been extremely helpful for the City.
The amount of integrations that are compatible allow for the existence of other software packages to play nicely inside Cartegraph. The utility locating integration was a great example of this.
Overall Cartegraph is a great company to work with and they have a system that's easy to administer, configure and integrate with other systems.
Cartegraph has proven to be the most stress free software I have personally dealt with due to their wonderful tech support and project teams.
Overall I am very happy with Cartegraph. It's made tracking resources, and costs associated with the upkeep of our facilities, much easier and more detailed.
AkitaBox logo
4.7
62

Facilities management from the boiler room to the boardroom.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.6
Pros and Cons from AkitaBox users   
+13
Their team has been outstanding. Response time on any issues, which have been few, is above and beyond.
The use of the qr code scanner is a pain to use when there is no app available on the go. It is useless for our facility since we have to go back to a desktop to submit work orders.
Staff with excellent customer service attitudes and great product knowledge is so greatly appreciated. Was a 7-year user of SchoolDude software.
E. layers of maps for utilities, emergency management with fire extinguishers, pull stations etc.
Intuitive, easy to understand, quick deployment fantastic graphic interface with building and assets.
Can't make custom pin icons. Can't create 1 PM and attach several pieces of equipment.
This is a great product and at a great price point. Our staff finds it very intuitive and productivity appears to be trending up.
A inventory tabulation area. Also implementation team goes to fast and misses things.
It is very streamlined and gives me a lot of great customization options. I love the document import feature.
Overall, my experience has been very good. It is a major improvement over out last system.
The thing I like most about Akitabox is its ability to tie everything together. Work orders, assets, maps, & comments.
It is a very nice asset management system for a large school district that has so many sites and different pieces of equipment.
We were introduced to Akitabox when our client wanted to have all projects tracked in it. The ease of working with team in getting things transferred over and organized for the client was flawless.
Akitabox ia an important tool to my company for management, maintenance and capital control. Its an easy to use with ease on third party integration.
Over all great customer service and quick response and support times.
Price, easy to train new staff, mapping of facilities.
Their team has been outstanding. Response time on any issues, which have been few, is above and beyond.
The use of the qr code scanner is a pain to use when there is no app available on the go. It is useless for our facility since we have to go back to a desktop to submit work orders.
Staff with excellent customer service attitudes and great product knowledge is so greatly appreciated. Was a 7-year user of SchoolDude software.
E. layers of maps for utilities, emergency management with fire extinguishers, pull stations etc.
Intuitive, easy to understand, quick deployment fantastic graphic interface with building and assets.
Can't make custom pin icons. Can't create 1 PM and attach several pieces of equipment.
This is a great product and at a great price point. Our staff finds it very intuitive and productivity appears to be trending up.
A inventory tabulation area. Also implementation team goes to fast and misses things.
It is very streamlined and gives me a lot of great customization options. I love the document import feature.
Overall, my experience has been very good. It is a major improvement over out last system.
The thing I like most about Akitabox is its ability to tie everything together. Work orders, assets, maps, & comments.
It is a very nice asset management system for a large school district that has so many sites and different pieces of equipment.
We were introduced to Akitabox when our client wanted to have all projects tracked in it. The ease of working with team in getting things transferred over and organized for the client was flawless.
Akitabox ia an important tool to my company for management, maintenance and capital control. Its an easy to use with ease on third party integration.
Over all great customer service and quick response and support times.
Price, easy to train new staff, mapping of facilities.
Their team has been outstanding. Response time on any issues, which have been few, is above and beyond.
The use of the qr code scanner is a pain to use when there is no app available on the go. It is useless for our facility since we have to go back to a desktop to submit work orders.
Staff with excellent customer service attitudes and great product knowledge is so greatly appreciated. Was a 7-year user of SchoolDude software.
E. layers of maps for utilities, emergency management with fire extinguishers, pull stations etc.
Intuitive, easy to understand, quick deployment fantastic graphic interface with building and assets.
Can't make custom pin icons. Can't create 1 PM and attach several pieces of equipment.
This is a great product and at a great price point. Our staff finds it very intuitive and productivity appears to be trending up.
A inventory tabulation area. Also implementation team goes to fast and misses things.
It is very streamlined and gives me a lot of great customization options. I love the document import feature.
Overall, my experience has been very good. It is a major improvement over out last system.
The thing I like most about Akitabox is its ability to tie everything together. Work orders, assets, maps, & comments.
It is a very nice asset management system for a large school district that has so many sites and different pieces of equipment.
We were introduced to Akitabox when our client wanted to have all projects tracked in it. The ease of working with team in getting things transferred over and organized for the client was flawless.
Akitabox ia an important tool to my company for management, maintenance and capital control. Its an easy to use with ease on third party integration.
Over all great customer service and quick response and support times.
Price, easy to train new staff, mapping of facilities.
LLumin logo
4.5
41

Asset, material, and maintenance management system

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.5
    Customer support
    4.7
Pros and Cons from LLumin users   
avatar
+15
Was easy to understand and use an excellent fit with our operation excellent start up support. LLumin staff has worked well remotely to support.
This is difficult to answer. Every software will have one or more gaps given that they are not specifically designed for us and our processes.
Their training and customer support is great. Very responsive to requests and issues.
No more need to rely on the operators to pass on to maintenance the next morning that something wasn’t working right... it is already in the work order que.
Asset tracking is great. So easy to scan pictures to the asset.
We ran both old and new systems for about one month before we abandoned the old and moved forward with the new.
Everyone at Llumin has been very helpful and supportive. When we have issues or need functionality change, they are very receptive to our needs and respond quickly.
A few bugs that can make work flow difficult, but resolved quickly. Offline user feature is expensive.
The perfect solution for the efficient maintenance of my company.
Not too big, not too small, very adaptable, flexible, and easy to use. We are currently working to install this program into our two other plants and hope to have it implemented by the summer of 2012.
The preventive maintenance section works well and has several options to customize to your needs. The ability to make and save custom filters makes searching fast and easy.
This is a great software that is easy to use and simple to set up.
Functionality and customer support is excellent.
Our ability to quickly obtain a list of equipment, sorted by location and workcell has been invaluable when providing analytics back to our field teams and to enable fact based decision making.
Time and money saved in parts tracking and recurring work.
The application is easy to use and is well integrated with the mobile application.
Has worked out quite well and was easily integrated with existing software and creating a new preventative maintenance program.
Due to the flexibility of the program to change and adapt based on the users needs, the value of the program itself, and annual maintenance costs.
Was easy to understand and use an excellent fit with our operation excellent start up support. LLumin staff has worked well remotely to support.
This is difficult to answer. Every software will have one or more gaps given that they are not specifically designed for us and our processes.
Their training and customer support is great. Very responsive to requests and issues.
No more need to rely on the operators to pass on to maintenance the next morning that something wasn’t working right... it is already in the work order que.
Asset tracking is great. So easy to scan pictures to the asset.
We ran both old and new systems for about one month before we abandoned the old and moved forward with the new.
Everyone at Llumin has been very helpful and supportive. When we have issues or need functionality change, they are very receptive to our needs and respond quickly.
A few bugs that can make work flow difficult, but resolved quickly. Offline user feature is expensive.
The perfect solution for the efficient maintenance of my company.
Not too big, not too small, very adaptable, flexible, and easy to use. We are currently working to install this program into our two other plants and hope to have it implemented by the summer of 2012.
The preventive maintenance section works well and has several options to customize to your needs. The ability to make and save custom filters makes searching fast and easy.
This is a great software that is easy to use and simple to set up.
Functionality and customer support is excellent.
Our ability to quickly obtain a list of equipment, sorted by location and workcell has been invaluable when providing analytics back to our field teams and to enable fact based decision making.
Time and money saved in parts tracking and recurring work.
The application is easy to use and is well integrated with the mobile application.
Has worked out quite well and was easily integrated with existing software and creating a new preventative maintenance program.
Due to the flexibility of the program to change and adapt based on the users needs, the value of the program itself, and annual maintenance costs.
Was easy to understand and use an excellent fit with our operation excellent start up support. LLumin staff has worked well remotely to support.
This is difficult to answer. Every software will have one or more gaps given that they are not specifically designed for us and our processes.
Their training and customer support is great. Very responsive to requests and issues.
No more need to rely on the operators to pass on to maintenance the next morning that something wasn’t working right... it is already in the work order que.
Asset tracking is great. So easy to scan pictures to the asset.
We ran both old and new systems for about one month before we abandoned the old and moved forward with the new.
Everyone at Llumin has been very helpful and supportive. When we have issues or need functionality change, they are very receptive to our needs and respond quickly.
A few bugs that can make work flow difficult, but resolved quickly. Offline user feature is expensive.
The perfect solution for the efficient maintenance of my company.
Not too big, not too small, very adaptable, flexible, and easy to use. We are currently working to install this program into our two other plants and hope to have it implemented by the summer of 2012.
The preventive maintenance section works well and has several options to customize to your needs. The ability to make and save custom filters makes searching fast and easy.
This is a great software that is easy to use and simple to set up.
Functionality and customer support is excellent.
Our ability to quickly obtain a list of equipment, sorted by location and workcell has been invaluable when providing analytics back to our field teams and to enable fact based decision making.
Time and money saved in parts tracking and recurring work.
The application is easy to use and is well integrated with the mobile application.
Has worked out quite well and was easily integrated with existing software and creating a new preventative maintenance program.
Due to the flexibility of the program to change and adapt based on the users needs, the value of the program itself, and annual maintenance costs.
GoCodes logo
4.4
225

No more lost and stolen tools.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.0
    Customer support
    4.3
Pros and Cons from GoCodes users   
+15
I appreciate the courteous customer service I received while researching and implementing this software. The rep was a huge help with answering my many questions.
When I scan a fire extinguishers I have to scroll through all of the drop down boxes and to find all of the fire extinguisher criteria options I need to check off.
We use the mapping too, to see if an item is in one or the other warehouse. Overall, this has been a great investment in a tool that help us, and continues to improve as we grow as well.
Set up was a little frustrating because we had a different inventory system.
GoCodes has been a great asset to our company in the 3 months that we have been users.
This also makes it more difficult to train people to use the App as they are unsure about which fields to change since all fields are available.
Many of the products we looked at had multiple features we did not need. We were able to select the product that was best suited for our needs without having to pay for features we did not require.
Only cons are it is limited on number of product labels and no way to attach copies of receipts.
Overall it has been a positive experience. The software is easy to use and it is easy for new users to figure out and manage their inventory.
Integration process was very easy and the app is great.
The ease of usage, very user friendly and customization was what I think the selling point for us.
Having one software that addresses both is a great plus.
Free trial was helpful and helped us decide to move forward with the purchase of the subscription.
Excellent customer service was one of the main reasons we selected the product.
Simple to use not overly complicated. It's nice having the camera integration to scan the QR codes.
Overall good, but as mentioned, lacking some basic functions that would make it great and reccomendable.
Easy to add/delete things, very intuitive product (easy to use).
We are just now beginning to use the software to track assets. Our two big areas of need is maintenance tracking and asset depreciation accounting.
I appreciate the courteous customer service I received while researching and implementing this software. The rep was a huge help with answering my many questions.
When I scan a fire extinguishers I have to scroll through all of the drop down boxes and to find all of the fire extinguisher criteria options I need to check off.
We use the mapping too, to see if an item is in one or the other warehouse. Overall, this has been a great investment in a tool that help us, and continues to improve as we grow as well.
Set up was a little frustrating because we had a different inventory system.
GoCodes has been a great asset to our company in the 3 months that we have been users.
This also makes it more difficult to train people to use the App as they are unsure about which fields to change since all fields are available.
Many of the products we looked at had multiple features we did not need. We were able to select the product that was best suited for our needs without having to pay for features we did not require.
Only cons are it is limited on number of product labels and no way to attach copies of receipts.
Overall it has been a positive experience. The software is easy to use and it is easy for new users to figure out and manage their inventory.
Integration process was very easy and the app is great.
The ease of usage, very user friendly and customization was what I think the selling point for us.
Having one software that addresses both is a great plus.
Free trial was helpful and helped us decide to move forward with the purchase of the subscription.
Excellent customer service was one of the main reasons we selected the product.
Simple to use not overly complicated. It's nice having the camera integration to scan the QR codes.
Overall good, but as mentioned, lacking some basic functions that would make it great and reccomendable.
Easy to add/delete things, very intuitive product (easy to use).
We are just now beginning to use the software to track assets. Our two big areas of need is maintenance tracking and asset depreciation accounting.
I appreciate the courteous customer service I received while researching and implementing this software. The rep was a huge help with answering my many questions.
When I scan a fire extinguishers I have to scroll through all of the drop down boxes and to find all of the fire extinguisher criteria options I need to check off.
We use the mapping too, to see if an item is in one or the other warehouse. Overall, this has been a great investment in a tool that help us, and continues to improve as we grow as well.
Set up was a little frustrating because we had a different inventory system.
GoCodes has been a great asset to our company in the 3 months that we have been users.
This also makes it more difficult to train people to use the App as they are unsure about which fields to change since all fields are available.
Many of the products we looked at had multiple features we did not need. We were able to select the product that was best suited for our needs without having to pay for features we did not require.
Only cons are it is limited on number of product labels and no way to attach copies of receipts.
Overall it has been a positive experience. The software is easy to use and it is easy for new users to figure out and manage their inventory.
Integration process was very easy and the app is great.
The ease of usage, very user friendly and customization was what I think the selling point for us.
Having one software that addresses both is a great plus.
Free trial was helpful and helped us decide to move forward with the purchase of the subscription.
Excellent customer service was one of the main reasons we selected the product.
Simple to use not overly complicated. It's nice having the camera integration to scan the QR codes.
Overall good, but as mentioned, lacking some basic functions that would make it great and reccomendable.
Easy to add/delete things, very intuitive product (easy to use).
We are just now beginning to use the software to track assets. Our two big areas of need is maintenance tracking and asset depreciation accounting.
FaciliWorks CMMS logo
3.6
46

Master you facility's maintenance with FaciliWorks CMMS.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.5
    Ease of use
    3.3
    Features
    3.5
    Customer support
    3.7
Pros and Cons from FaciliWorks CMMS users   
+13
E-sig capability for 21 CFR 11 is very seamless and better than most other options. Customer service response time was also pretty good.
Poor, weak, disappointing... not even half of the features work properly.
Ability to write PO'S and tracking of those PO'S through every step of the process. Inventory control is reliable and the reports generated are a great help at the end of the year.
The customer support beyond the paid service contract was absolutely stopped. It is SAD that you won't provide support for broken software without a paid contract.
It is easy to navigate thru the menus and locate info in many different ways. Anytime i have ever needed help customer support has been very helpful and were able to solve any issue we had.
We actually lost a Months worth of data when servers failed at their facility. This happened to us twice.
I like the easy access from my computer and the new way to manage all the assets in the program its more easier then the previous version (8).
Some thing the soft ware freeze or kick out of the screen your on. I have this problem when I am doing line items for PO.
It was easy to implement, easy to understand, they have good staff support, they answer the response quickly.
Too many tabs for adding the same information. Also there is no option for selling an asset only options for inactive, scrap, lost etc.
The software is great for PO and tracking expenses and inventory. I also like the preventive maintenance feature of the program.
It was difficult to use for a maintenance company, it seems more geared to plant operations.
I like that work orders are easy to generate, easy to understand. Work orders are streamlined and get straight to the point.
I have been using faciliworks for 2 years, it has been a real asset in maintains PM scheduling also very user friendly for others to reguest service from the maintenance team.
FaciliWorks offers a lot of valuable features at a very reasonable cost. The support is excellent.
Over the long term ownership, this path has and will continue to save us in operating costs. It also helps us to proactively identify problems before they cause an outage.
E-sig capability for 21 CFR 11 is very seamless and better than most other options. Customer service response time was also pretty good.
Poor, weak, disappointing... not even half of the features work properly.
Ability to write PO'S and tracking of those PO'S through every step of the process. Inventory control is reliable and the reports generated are a great help at the end of the year.
The customer support beyond the paid service contract was absolutely stopped. It is SAD that you won't provide support for broken software without a paid contract.
It is easy to navigate thru the menus and locate info in many different ways. Anytime i have ever needed help customer support has been very helpful and were able to solve any issue we had.
We actually lost a Months worth of data when servers failed at their facility. This happened to us twice.
I like the easy access from my computer and the new way to manage all the assets in the program its more easier then the previous version (8).
Some thing the soft ware freeze or kick out of the screen your on. I have this problem when I am doing line items for PO.
It was easy to implement, easy to understand, they have good staff support, they answer the response quickly.
Too many tabs for adding the same information. Also there is no option for selling an asset only options for inactive, scrap, lost etc.
The software is great for PO and tracking expenses and inventory. I also like the preventive maintenance feature of the program.
It was difficult to use for a maintenance company, it seems more geared to plant operations.
I like that work orders are easy to generate, easy to understand. Work orders are streamlined and get straight to the point.
I have been using faciliworks for 2 years, it has been a real asset in maintains PM scheduling also very user friendly for others to reguest service from the maintenance team.
FaciliWorks offers a lot of valuable features at a very reasonable cost. The support is excellent.
Over the long term ownership, this path has and will continue to save us in operating costs. It also helps us to proactively identify problems before they cause an outage.
E-sig capability for 21 CFR 11 is very seamless and better than most other options. Customer service response time was also pretty good.
Poor, weak, disappointing... not even half of the features work properly.
Ability to write PO'S and tracking of those PO'S through every step of the process. Inventory control is reliable and the reports generated are a great help at the end of the year.
The customer support beyond the paid service contract was absolutely stopped. It is SAD that you won't provide support for broken software without a paid contract.
It is easy to navigate thru the menus and locate info in many different ways. Anytime i have ever needed help customer support has been very helpful and were able to solve any issue we had.
We actually lost a Months worth of data when servers failed at their facility. This happened to us twice.
I like the easy access from my computer and the new way to manage all the assets in the program its more easier then the previous version (8).
Some thing the soft ware freeze or kick out of the screen your on. I have this problem when I am doing line items for PO.
It was easy to implement, easy to understand, they have good staff support, they answer the response quickly.
Too many tabs for adding the same information. Also there is no option for selling an asset only options for inactive, scrap, lost etc.
The software is great for PO and tracking expenses and inventory. I also like the preventive maintenance feature of the program.
It was difficult to use for a maintenance company, it seems more geared to plant operations.
I like that work orders are easy to generate, easy to understand. Work orders are streamlined and get straight to the point.
I have been using faciliworks for 2 years, it has been a real asset in maintains PM scheduling also very user friendly for others to reguest service from the maintenance team.
FaciliWorks offers a lot of valuable features at a very reasonable cost. The support is excellent.
Over the long term ownership, this path has and will continue to save us in operating costs. It also helps us to proactively identify problems before they cause an outage.
AssetTiger logo
4.6
254

Free*, cloud-based fixed asset management tool

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.4
Pros and Cons from AssetTiger users   
avatar
+15
We have been using assettiger for about a year and overall asset tracking has been made super easy. A great feature they offer is being able to scan from a mobile device.
Also having to close with an X the product updated it awful. It should go away not linger there.
The freemium model gave us the possibility to start with the necessary assets. The application was that flexible and powerful that we have entered lots of additional assets.
As some have stated, there is a limited amount of documentation on some of the more complex features. You just have to suss it out yourself.
Their customer service has been great and we have made a few feature requests that were fulfilled in a timely manner.
The Prev and Next buttons are too close to profile and hard to hit. You have to touch the very bottom edge of them or the profile info will open.
Ease of use, amazing amount of features for being free, web/phone app integrate very well, intuitively designed.
There are some features I'd like to see, but no dislikes at the moment.
The simple interface is awesome, easy to use, and user friendly. It does not take days or even hours to learn.
Asset Tiger has done a great job with a mix of simplicity and features.
Reporting is easy to customize. The cost is very reasonable and, if you purchase asset tags through them you get credits towards Asset Tiger.
There is also easy access to asset tags, which is helpful.
Cheap, Easy To Use, Best of the Best Asset Managers.
Very good help videos & help desk to sort out any problems if they arise.
The pricing structure is phenomenal, the freedom for unlimited user access, the ease of use, and the intuitive design of the program makes it really simple.
The reports are also very helpful, including the pre-built reports. I just breezed through a financial audit using Asset Tiger's export to excel reports.
Most feature filled asset manager that was free to use.
I would like to see Active Directory integration for employees.
We have been using assettiger for about a year and overall asset tracking has been made super easy. A great feature they offer is being able to scan from a mobile device.
Also having to close with an X the product updated it awful. It should go away not linger there.
The freemium model gave us the possibility to start with the necessary assets. The application was that flexible and powerful that we have entered lots of additional assets.
As some have stated, there is a limited amount of documentation on some of the more complex features. You just have to suss it out yourself.
Their customer service has been great and we have made a few feature requests that were fulfilled in a timely manner.
The Prev and Next buttons are too close to profile and hard to hit. You have to touch the very bottom edge of them or the profile info will open.
Ease of use, amazing amount of features for being free, web/phone app integrate very well, intuitively designed.
There are some features I'd like to see, but no dislikes at the moment.
The simple interface is awesome, easy to use, and user friendly. It does not take days or even hours to learn.
Asset Tiger has done a great job with a mix of simplicity and features.
Reporting is easy to customize. The cost is very reasonable and, if you purchase asset tags through them you get credits towards Asset Tiger.
There is also easy access to asset tags, which is helpful.
Cheap, Easy To Use, Best of the Best Asset Managers.
Very good help videos & help desk to sort out any problems if they arise.
The pricing structure is phenomenal, the freedom for unlimited user access, the ease of use, and the intuitive design of the program makes it really simple.
The reports are also very helpful, including the pre-built reports. I just breezed through a financial audit using Asset Tiger's export to excel reports.
Most feature filled asset manager that was free to use.
I would like to see Active Directory integration for employees.
We have been using assettiger for about a year and overall asset tracking has been made super easy. A great feature they offer is being able to scan from a mobile device.
Also having to close with an X the product updated it awful. It should go away not linger there.
The freemium model gave us the possibility to start with the necessary assets. The application was that flexible and powerful that we have entered lots of additional assets.
As some have stated, there is a limited amount of documentation on some of the more complex features. You just have to suss it out yourself.
Their customer service has been great and we have made a few feature requests that were fulfilled in a timely manner.
The Prev and Next buttons are too close to profile and hard to hit. You have to touch the very bottom edge of them or the profile info will open.
Ease of use, amazing amount of features for being free, web/phone app integrate very well, intuitively designed.
There are some features I'd like to see, but no dislikes at the moment.
The simple interface is awesome, easy to use, and user friendly. It does not take days or even hours to learn.
Asset Tiger has done a great job with a mix of simplicity and features.
Reporting is easy to customize. The cost is very reasonable and, if you purchase asset tags through them you get credits towards Asset Tiger.
There is also easy access to asset tags, which is helpful.
Cheap, Easy To Use, Best of the Best Asset Managers.
Very good help videos & help desk to sort out any problems if they arise.
The pricing structure is phenomenal, the freedom for unlimited user access, the ease of use, and the intuitive design of the program makes it really simple.
The reports are also very helpful, including the pre-built reports. I just breezed through a financial audit using Asset Tiger's export to excel reports.
Most feature filled asset manager that was free to use.
I would like to see Active Directory integration for employees.
Fieldmagic logo
4.6
20

Field Service Management, Maintenance Management & CRM

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.6
Pros and Cons from Fieldmagic users   
+9
The efficient scheduling, mobile accessibility and coordination, robust asset and inventory management, seamless integration, and brilliant customer support all in one place.
It is sometimes hard to use when mobile coverage is poor. Its not a big problem as most places have Wi-Fi now anyway.
Day to day support is brilliant. Very happy with our interactions with the FM team and our "Customer Success Manager" in particular.
I have been using Field Magic for about 8 months and still cant create reports that I need.
It really has not given us any problems over the 3 years that we have used it. It is also really good for our customers as it has an awesome and simple asset tracking system.
My overall experience is definitely positive and I will continue to use Field Magic. It has allowed use to manage our jobs very clearly as well as having very solid job reports and asset tracking.
It can store what we need, present it how we want, and match the processes we have and must use. It is cost effective, even at the top tier which we have elected to use.
Exactly what we needed - cost effective, smart, adaptable, responsive, well suported.
Very methodical and easy to use, very straight forward.
The best part about this software is its cloud based so I can use it from anywhere and see what is going on. It is very quick to update and see where jobs are up to at any point.
Data setup and import will require some help, but once we got started we found it easy and accurate. Actual use of the product is simple and reliable.
It is very easy to use and train new people to use.
The efficient scheduling, mobile accessibility and coordination, robust asset and inventory management, seamless integration, and brilliant customer support all in one place.
It is sometimes hard to use when mobile coverage is poor. Its not a big problem as most places have Wi-Fi now anyway.
Day to day support is brilliant. Very happy with our interactions with the FM team and our "Customer Success Manager" in particular.
I have been using Field Magic for about 8 months and still cant create reports that I need.
It really has not given us any problems over the 3 years that we have used it. It is also really good for our customers as it has an awesome and simple asset tracking system.
My overall experience is definitely positive and I will continue to use Field Magic. It has allowed use to manage our jobs very clearly as well as having very solid job reports and asset tracking.
It can store what we need, present it how we want, and match the processes we have and must use. It is cost effective, even at the top tier which we have elected to use.
Exactly what we needed - cost effective, smart, adaptable, responsive, well suported.
Very methodical and easy to use, very straight forward.
The best part about this software is its cloud based so I can use it from anywhere and see what is going on. It is very quick to update and see where jobs are up to at any point.
Data setup and import will require some help, but once we got started we found it easy and accurate. Actual use of the product is simple and reliable.
It is very easy to use and train new people to use.
The efficient scheduling, mobile accessibility and coordination, robust asset and inventory management, seamless integration, and brilliant customer support all in one place.
It is sometimes hard to use when mobile coverage is poor. Its not a big problem as most places have Wi-Fi now anyway.
Day to day support is brilliant. Very happy with our interactions with the FM team and our "Customer Success Manager" in particular.
I have been using Field Magic for about 8 months and still cant create reports that I need.
It really has not given us any problems over the 3 years that we have used it. It is also really good for our customers as it has an awesome and simple asset tracking system.
My overall experience is definitely positive and I will continue to use Field Magic. It has allowed use to manage our jobs very clearly as well as having very solid job reports and asset tracking.
It can store what we need, present it how we want, and match the processes we have and must use. It is cost effective, even at the top tier which we have elected to use.
Exactly what we needed - cost effective, smart, adaptable, responsive, well suported.
Very methodical and easy to use, very straight forward.
The best part about this software is its cloud based so I can use it from anywhere and see what is going on. It is very quick to update and see where jobs are up to at any point.
Data setup and import will require some help, but once we got started we found it easy and accurate. Actual use of the product is simple and reliable.
It is very easy to use and train new people to use.
Reftab logo
4.8
77

Asset management & tracking tool

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.9
Pros and Cons from Reftab users   
+15
Everyone has been so helpful and flexible to tailor the program to work best for us. I would recommend this program to anyone who is looking to track all their assets have automated reports sent out.
The software can be a little confusing to use. The desktop version is very different from the mobile app.
Excellent, we wanted an easy to set-up and easy to use product with high quality support and we got it with this product.
We think it's really good, but have problems with the location problem.
It's been a great experience so far, and I'm sure any company will have a good time with Reftab too.
It's hard to say what I don't like. Over the years I have seen the site develop and today I'm left with feeling that anything which isn't quite right will get there eventually.
The simplicity of the product in setting up, training staff to use was quick and easy to use. Tech support is awesome.
The two issues we had with the software was the inability to change asset numbers and the printing of tags was complicated system.
The Reftab team are extremely responsive with support requests and are very happy to receive feedback.
Integration was seamless and gave us great insight into diagnosing issues with specific hardware.
One of the best software purchase decisions we've made as a startup so far. Easy to implement, easy to use, and can see this scaling admirably with us.
The perfect solution for our rental inventory needs.
The best thing about this software, and why we original started using it, was its integration with JIRA, our ticketing system.
The software makes it extremely easy for multiple users to be able to log in and see what assets are available to be loaned and make reservations for them as required.
Reftab is fast, responsive and for the price, has a huge amount of value added features.
The system is streamlined and allows for configuration to your organization's needs. The price was extremely competitive.
Mike has been extremely helpful with the setup of our account - always replying very quickly to emails.
I'm absolutely blown away at how responsive and helpful their support team is. I cannot evangelize them enough.
Everyone has been so helpful and flexible to tailor the program to work best for us. I would recommend this program to anyone who is looking to track all their assets have automated reports sent out.
The software can be a little confusing to use. The desktop version is very different from the mobile app.
Excellent, we wanted an easy to set-up and easy to use product with high quality support and we got it with this product.
We think it's really good, but have problems with the location problem.
It's been a great experience so far, and I'm sure any company will have a good time with Reftab too.
It's hard to say what I don't like. Over the years I have seen the site develop and today I'm left with feeling that anything which isn't quite right will get there eventually.
The simplicity of the product in setting up, training staff to use was quick and easy to use. Tech support is awesome.
The two issues we had with the software was the inability to change asset numbers and the printing of tags was complicated system.
The Reftab team are extremely responsive with support requests and are very happy to receive feedback.
Integration was seamless and gave us great insight into diagnosing issues with specific hardware.
One of the best software purchase decisions we've made as a startup so far. Easy to implement, easy to use, and can see this scaling admirably with us.
The perfect solution for our rental inventory needs.
The best thing about this software, and why we original started using it, was its integration with JIRA, our ticketing system.
The software makes it extremely easy for multiple users to be able to log in and see what assets are available to be loaned and make reservations for them as required.
Reftab is fast, responsive and for the price, has a huge amount of value added features.
The system is streamlined and allows for configuration to your organization's needs. The price was extremely competitive.
Mike has been extremely helpful with the setup of our account - always replying very quickly to emails.
I'm absolutely blown away at how responsive and helpful their support team is. I cannot evangelize them enough.
Everyone has been so helpful and flexible to tailor the program to work best for us. I would recommend this program to anyone who is looking to track all their assets have automated reports sent out.
The software can be a little confusing to use. The desktop version is very different from the mobile app.
Excellent, we wanted an easy to set-up and easy to use product with high quality support and we got it with this product.
We think it's really good, but have problems with the location problem.
It's been a great experience so far, and I'm sure any company will have a good time with Reftab too.
It's hard to say what I don't like. Over the years I have seen the site develop and today I'm left with feeling that anything which isn't quite right will get there eventually.
The simplicity of the product in setting up, training staff to use was quick and easy to use. Tech support is awesome.
The two issues we had with the software was the inability to change asset numbers and the printing of tags was complicated system.
The Reftab team are extremely responsive with support requests and are very happy to receive feedback.
Integration was seamless and gave us great insight into diagnosing issues with specific hardware.
One of the best software purchase decisions we've made as a startup so far. Easy to implement, easy to use, and can see this scaling admirably with us.
The perfect solution for our rental inventory needs.
The best thing about this software, and why we original started using it, was its integration with JIRA, our ticketing system.
The software makes it extremely easy for multiple users to be able to log in and see what assets are available to be loaned and make reservations for them as required.
Reftab is fast, responsive and for the price, has a huge amount of value added features.
The system is streamlined and allows for configuration to your organization's needs. The price was extremely competitive.
Mike has been extremely helpful with the setup of our account - always replying very quickly to emails.
I'm absolutely blown away at how responsive and helpful their support team is. I cannot evangelize them enough.