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eWorkOrders CMMS vs ServiceChannel Comparison (2026)

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eWorkOrders CMMS

ServiceChannel

Overview

eWorkOrders CMMS is a powerful, but easy-to-use maintenance management solution that helps utilities and municipalities manage business workflows and assets. Easily create, view and manage open work orders, maintenance schedules and tasks, to stay updated and on track.

ServiceChannel is the #1 facilities management system, helping you deliver an outstanding customer experience at every location. Over 600 leading global brands use ServiceChannel daily to conduct business with 70,000+ contractors at 330,000+ locations in 66 countries. Our service provider marketp

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.9

121

112

Value for money

Ease of use

Features

Customer support

100%

would recommend this app

4.5

157

104

Value for money

Ease of use

Features

Customer support

84%

would recommend this app

Pros

“Working in Higher Education Residence Life for over 15 years and using various work order systems, eWorkOrders is hands down the best system I have utilized for facilities management.”

Robert H.

Director of Operations

“On behave of The OPs VP, Myself, the Mangers and the Maintenance teams across 5 very different plants, thank you all for bringing our PM programs from nearly non-existent in some cases, to a full-fledged "well-oiled machine" also Special Thanks to [sensitive content hidden] for all his hard work and time spent guiding us and the Hrs spent teaching us and always giving us the right tools we need to succeed!!”

Nick S.

Program Analyst

“I had put in a request for specific reports needed for our organization and the Operations Manager [sensitive content hidden] and co-worker [sensitive content hidden] were very professional and helpful in assisting with the retrieval of the information.”

Rick B.

H.R. Supervisor

Pros

“What I like most about ServiceChannel is the organization and visibility it gives across service requests, work orders, photos, updates, and communication.”

JL D.

Operations Director

“The ivr options allows us to quickly determine if a job is completed or status of it before we ever talk to the tech.”

Holly A.

Senior Project manager

“The platform makes it easier to manage work orders, track vendor performance, and maintain visibility across multiple locations.”

YUNG L.

Director of Operations

Cons

“Can't track Inventory unless you purchase the more expensive software package”

Eric W.

Operations Manager

“Sometime not uploading files and photos with network issues.”

Keyurbhai P.

Field service technician

“I think in my experience, that the 75 character limitation on item descriptions has been a bit problematic plus the fact you can't have items with the same description even if they are in a different stockroom or location. ”

John F.

Operations Manager

Cons

“sometimes locating the individual that needs to be notified to hard to locate due to how they are entered in the system i.e. to find an ASM/RSM you cannot locate by just their name, you have to include RSM-first name last name before it pulls up that person”

amber m.

Service Operations Specialist

“Reporting and search functionality could be improved. When researching older work orders or looking for specific historical information, it sometimes takes multiple searches to find exactly what I need.”

Ray D.

National accounts manager.

“The dashboard does not work for our services because most of our services span multiple days so we get points off for not completing the same day.”

Teresa K.

Client Relations