App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

ServiceChannel Logo

ServiceChannel

4.3
(92)

Write a review

Facilities & contractor management platform

(4)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

ServiceChannel Pricing, Features, Reviews and Alternatives

ServiceChannel FAQs

Q. What type of pricing plans does ServiceChannel offer?

ServiceChannel has the following pricing plans:
Free Trial: Available

These products have better value for money


Q. Who are the typical users of ServiceChannel?

ServiceChannel has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does ServiceChannel support?

ServiceChannel supports the following languages:
Chinese (Simplified), Chinese (Traditional), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Thai, Turkish


Q. Does ServiceChannel support mobile devices?

ServiceChannel supports the following devices:
Android, iPad, iPhone


Q. Does ServiceChannel offer an API?

No, ServiceChannel does not have an API available.


Q. What other apps does ServiceChannel integrate with?

ServiceChannel integrates with the following applications:
SAP Ariba, Oracle PeopleSoft, Visual Lease, NetSuite, WennSoft


Q. What level of support does ServiceChannel offer?

ServiceChannel offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)

ServiceChannel product overview

What is ServiceChannel?

ServiceChannel is an FM and Service provider platform that enables organizations with multi-sites to manage all repair and maintenance activities from a single dashboard. The solution provides the tools for contractor sourcing, contractor risk and compliance, work order management, proposal management, planned maintenance, asset management, invoice management, and real-time data and analytics.

Key benefits of using ServiceChannel

  • ServiceChannel serves a variety of industries such as grocery stores, restaurants, retail, financial institutions, government, healthcare, storage facilities, logistics and transportation, and more.

  • ServiceChannel connects facilities managers with contractors; bridging workflows between organizations.

  • The platform's commercial contractor directory, 'Fixxbook', enables managers and contractors to efficiently search through over 50,000 contractors, suppliers, and consultants.

  • The solution provides risk and compliance monitoring for contractors and all work order and payment processes.

  • ServiceChannel's native mobile app for Android and iOS allow users to create, search, and edit WOs anytime from anywhere, and conduct on-site inspections of locations.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    FAQs/Forum
    Knowledge Base
    Chat
    24/7 (Live rep)

    Training options

    In Person
    Webinars
    Live Online
    Documentation

    Not sure about ServiceChannel? Compare it with a popular alternative

    Starting from

    ic-pricetag

    No pricing info

    Free plan
    Free trial
    Pricing range

    Starting from

    0

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    ServiceChannel pricing information

    Value for money

    4.2

    /5

    92

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    ServiceChannel features

    Functionality

    4.1

    /5

    92

    Total features

    60

    9 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Third-Party Integrations
    Reporting/Analytics
    Customizable Reports
    Document Management
    Mobile Access
    Inventory Management

    ServiceChannel users reviews

    Overall Rating

    4.3

    /5

    92

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.65/10
    Rating distribution

    5

    4

    3

    2

    1

    49

    32

    9

    0

    2

    Pros
    The analytics and reporting are a wonderful tool. Regular upgrades to the platform continuously make a great product even better.
    We use this system only as our customer requires us to bill them through it, so we only use it a couple of times a month. That being said, I have been impressed with the ease of use.
    Great platform to help a multi site operation to move from reaction to proactive style planning.
    Cons
    Recently, the customer interface went through an entire change with no warning or training to the customer. 2 months later and we are still trying to work through the changes.
    Adding new Vendors on their Fixxbook program can be frustrating because it is not very intuitive for a new vendor to fill out the forms.
    Again, another huge disappointment for a company supposed to be on the cutting edge.

    Common ServiceChannel comparisons

    ServiceChannel logo
    MaintainX logo
    ServiceChannelvsMaintainX
    ServiceChannel logo
    Limble CMMS logo
    ServiceChannelvsLimble CMMS
    ServiceChannel logo
    Asset Essentials logo
    ServiceChannelvsAsset Essentials
    ServiceChannel logo
    eWorkOrders CMMS logo
    ServiceChannelvseWorkOrders CMMS
    ServiceChannel logo
    Tractian logo
    ServiceChannelvsTractian
    ServiceChannel logo
    eMaint CMMS logo
    ServiceChannelvseMaint CMMS
    ServiceChannel logo
    UpKeep logo
    ServiceChannelvsUpKeep

    Related categories