Incident Tracker vs 24Cevent

SolarWinds Service Desk

Datadog

charles

Pazo

Morningmate

AppNeta

Compare Incident Tracker and 24Cevent based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Mobile First
GPS Enabled
QR/NFC Support
Integrations Ready
AI Enhanced
Offline Support

Datadog is a monitoring and security platform for Dev, Sec, and Ops teams that unifies metrics, traces, and logs in one place so teams can get full visibility into their IT environment.

SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

Incident Tracker is an integrated solution that helps educational institutions, security firms, healthcare agencies, and other businesses track workplace incidents and generate reports. Key features include collaboration, role-based access, data import/export, and document management.

Access Controls/Permissions

Alerts/Notifications

Audit Trail

Built-In Database

Case Management

Configurable Workflow

Contact Management

Corrective and Preventive Actions (CAPA)

Customizable Forms

Customizable Reports

Data Import/Export

Data Management

Disaster Recovery

Document Management

Email Alerts

Event Logs

Forms Management

Incident Management

Incident Reporting

Investigation Management

Issue Management

IT Incident Management

Multi-Location

Records Management

Reminders

Reporting & Statistics

Safety Incident Management

Search/Filter

Secure Data Storage

Single Sign On

Status Tracking

Task Management

Workflow Management

Incident Tracker

Android

Linux

Web-based

Windows

iPad

iPhone

Sr. VP, HR

Great customer service; very responsive and addresses issues effectively.

Sr. Director of Compliance

I am able to gather enough information and investigate the matter. It is very customizable and the staff are great to make changes.

This is a very good and basic incident management/tracker program. It is easy to use on the staff end.

Assistant Director

Rolling this out was easy and almost seamless.

The banned patron feature is a bit clunky and only someone with admin rights can use it. Could be a bit easier to use this function.

Director

There is no way to archive old reports when a new year begins.

Don't like that the clinic/Facility I am sending the incident to does not automatically populate the person I am sending it to. I have to manually search for the person and assign them a ticket.

Incident Tracker screenshot: The Reports and Analytics page shows the most recent reports which can be sorted by status. The Advanced Search, Trending, and other analytics can be accessed also.

Incident Tracker screenshot: Trending Comparison

Incident Tracker screenshot: The report actions in a report allow you; email, print, PDF, add attachments, edit, bookmark, and delete a report based on your user rights.

Incident Tracker screenshot: Administrators can view the report history. This shows all the activity on the report with user information, dates, and actions.

Incident Tracker screenshot: Submitting a report is user friendly and lets you capture the exact information you need.

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

AppNeta is a SaaS-based application & network performance platform that allows continuous monitoring of end-user experience across any app, network or cloud

Experience seamless project management and task completion with Morningmate's comprehensive collaboration platform designed for teams of all sizes and types. This intuitive, all-encompassing platform enables you to take charge of projects and tasks effortlessly.

When incidents happen, alerts are not enough. 24Cevent ensures fast, acknowledged, and escalated on-call response.

Activity Dashboard

Communication Management

Communications Management

Customizable Templates

Data Visualization

Event Triggered Actions

Interaction Tracking

Maintenance Scheduling

Mass Notifications

Mobile Alerts

Multi-Channel Communication

Multi-Language

Multi-Language Alerts

On Call Scheduling

Real-Time Notifications

Real-Time Updates

Reporting/Analytics

Risk Alerts

Self Service Portal

Service Level Agreement (SLA) Management

SMS Messaging

Templates

Two-Way Communication

24Cevent

24Cevent screenshot: Centralized incident management

24Cevent screenshot: Real-time multi-channel notifications

24Cevent screenshot: Enriched alerts and notifications

24Cevent screenshot: Communication and automation models

24Cevent screenshot: Incident reports and analysis

Incident Tracker vs 24Cevent Comparison (2026)

Incident Tracker vs 24Cevent Comparison (2026)

Incident Tracker

24Cevent

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives